Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a network. Because of this, ransomware assaults are commonly launched on weekends and at night, when IT personnel may take longer to become aware of a breach and are least able to organize a quick and coordinated response. The more lateral progress ransomware can manage within a target's system, the longer it takes to restore core IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware experts can help organizations in the Manhattan Beach area to locate and quarantine infected devices and guard clean assets from being compromised.

If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Manhattan Beach
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery nearly impossible and effectively throws the IT system back to the beginning. So-called Threat Actors, the hackers responsible for ransomware attack, insist on a settlement payment in exchange for the decryptors required to recover scrambled data. Ransomware assaults also attempt to exfiltrate files and TAs require an additional ransom for not publishing this data or selling it. Even if you are able to rollback your network to an acceptable point in time, exfiltration can be a major problem depending on the sensitivity of the stolen data.

The restoration work subsequent to ransomware penetration involves several distinct phases, the majority of which can proceed in parallel if the recovery team has enough members with the required experience.

  • Quarantine: This time-critical first step involves blocking the lateral spread of ransomware across your IT system. The longer a ransomware assault is allowed to run unchecked, the more complex and more expensive the recovery process. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine processes include cutting off infected endpoints from the network to restrict the spread, documenting the IT system, and protecting entry points.
  • Operational continuity: This covers restoring the network to a minimal acceptable level of functionality with the least downtime. This process is typically the highest priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This activity also demands the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and mission-critical applications, network topology, and secure endpoint access management. Progent's recovery experts use state-of-the-art collaboration platforms to coordinate the complicated recovery effort. Progent understands the urgency of working quickly, continuously, and in concert with a customer's managers and IT staff to prioritize activity and to get vital resources back online as quickly as feasible.
  • Data recovery: The effort necessary to restore data impacted by a ransomware attack varies according to the condition of the systems, how many files are affected, and what recovery techniques are needed. Ransomware assaults can destroy critical databases which, if not carefully shut down, might have to be reconstructed from the beginning. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Often some detective work could be required to find undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were off line at the time of the ransomware attack.
  • Deploying modern AV/ransomware protection: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the same anti-virus tools deployed by some of the world's largest corporations including Walmart, Visa, and Salesforce. By delivering real-time malware filtering, detection, mitigation, recovery and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This requires working closely with the ransomware victim and the insurance carrier, if any. Activities include establishing the type of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement and schedule with the hacker; checking adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the TA; receiving, learning, and operating the decryption tool; troubleshooting failed files; building a clean environment; mapping and reconnecting datastores to reflect precisely their pre-attack state; and recovering computers and software services.
  • Forensic analysis: This process is aimed at learning the ransomware attack's storyline across the targeted network from start to finish. This audit trail of the way a ransomware attack progressed through the network helps your IT staff to assess the impact and uncovers vulnerabilities in security policies or work habits that should be rectified to avoid future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensic analysis is typically given a top priority by the insurance provider. Because forensics can be time consuming, it is critical that other key recovery processes like business continuity are performed concurrently. Progent maintains an extensive team of information technology and data security experts with the skills needed to carry out the work of containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided online and onsite IT services across the United States for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have been awarded high-level certifications in foundation technologies including Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications such as CISA, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also has top-tier support in financial management and ERP software. This broad array of expertise allows Progent to identify and integrate the undamaged parts of your network after a ransomware attack and rebuild them rapidly into a viable system. Progent has worked with top insurance carriers like Chubb to help businesses recover from ransomware attacks.

Contact Progent for Ransomware Cleanup Expertise in Manhattan Beach
For ransomware cleanup services in the Manhattan Beach area, phone Progent at 800-462-8800 or go to Contact Progent.

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