Overview of Progent's Ransomware Negotiation Services in Skokie
Ransomware Protection ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complicated activity that requires a combination of real-word experience, technical knowledge and business acumen. It also calls for close co-operation with the victim's IT team and the cyber insurance provider, if there is one. Because the top priority of the ransomware target is fast recovery, it is vital to deploy recovery teams that operate effectively, concurrently, and with intimate collaboration. Progent offers the scope of technical skills and the depth of personnel to supplement your network support team and restore your network quickly and economically.

Services available from Progent's ransomware negotiation experts include:

  • Establishing the type of ransomware involved in the attack
  • making contact with the hacker
  • Assessing the recovery risk
  • Validating the hacker's decryption capabilities
  • Agreeing on a settlement amount with the ransomware victim and the insurance provider
  • Negotiating a settlement amount and schedule with the threat actor
  • Checking adherence to anti-money laundering (AML) sanctions
  • Carrying out the crypto-currency payment to the TA
  • Acquiring, learning, and using the threat actor's decryptor mechanism
  • If needed, contacting the hacker for technical help with the decryption utility
In parallel with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints and data stores to prevent further spread of the attack
  • Creating digital copies of every infected server and endpoint and data store in order to perform forensics in parallel with cleanup
  • Installing anti-virus protection to all virus-free endpoints
  • Salvaging files from offline restores or unscathed endpoints
  • Building a clean recovery environment
  • Mapping and connecting datastores to match precisely their pre-attack state
Once the decryption tool has been mastered, Progent can assist you to recover computers and services to their pre-arrack state. Progent can also help you to perform comprehensive forensics and generate a document to share with the insurance provider. This report identifies security vulnerabilities that need to be eliminated and recommends actions to be performed to block future ransomware assaults.

Settling Exfiltration Ransoms
In addition to demanding money for a decryption tool, modern strains of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim often attempt to steal (or "exfiltrate") information. TAs can then require an additional settlement for not divulging this data on the dark web. Unfortunately, there exists no method to prove that exfiltrated data have been completely erased by the hacker. Actually, in many cases the TA has little control about where the information ends up. Settling an exfiltration ransom does not free you from the need for getting the advice of privacy lawyers, conducting an investigation into which files were stolen, and sending the mandated alerts to impacted entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Background
Progent has provided remote and onsite IT services across the U.S. for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SBEs includes professionals who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This broad array of skills gives Progent the ability to identify and consolidate the undamaged parts of your IT environment following a ransomware attack and rebuild them quickly into a functioning system. Progent has worked with top insurance providers like Chubb to help organizations recover from ransomware assaults.

Contact Progent about Ransomware Settlement Expertise in Skokie
To contact with Progent about ransomware settlement expertise in Skokie, call Progent at 800-462-8800 or go to Contact Progent.

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    Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner and more secure Active Directory environment. Both versions also provide the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include simpler network management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker problem resolution, more dependable backup and restore, and less downtime.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of modern security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally control network ecosystems that include branch offices, data centers, private clouds and public clouds.

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    Progent's consultants can provide Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email expertise, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent can also help your business with iPhone support and iPad management, or migrating to Apple's iCloud. For computer environments built solely on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, safe, efficient and able to achieve your company's business goals.

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    System Center Configuration Manager automates application and device provisioning and updating, centralizes security and compliance settings management, inventories network resources, guards against corporate data leakage, performs health monitoring, enables secure self service, and offers a single control mechanism for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can assist you with any aspect of designing, implementing, using and repairing a SCCM solution for on-premises, cloud, or hybrid environments.

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    Progent's virtual classroom webinars offer small businesses the cost savings, ease, and versatility of web-based seminars and the effective training techniques of seasoned teachers who employ sophisticated technology to emulate live, interactive learning environments. Progent can provide webinar education for key desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Visio: MS Dynamics accounting and management information solutions such as Microsoft Dynamics GP (Great Plains); plus additional top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Remote continuous monitoring, proactive alerts, and periodic reports are vital to preserving the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have advanced so far that companies of any size can get a degree of protection that was previously limited to enterprises. Progent offers several RMM options delivered as low-cost services designed to help you to identify and fix a most IT network problems before they get big enough to disrupt your business.

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    Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco certified network consulting experts. With Progent's affordably priced IT support programs, mid-size businesses can select a simple co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small and midsize company networks world-class reliability, security and performance.

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    Progent's short-term IT staffing services allow organizations to respond to sudden increases in demand for IT professionals without incurring the costs and delays that come with vetting and recruiting reliable technical help and without adding to your permanent workforce.

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    Progent can provide cost-effective online support to assist companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent can provide occasional consulting to assist you to overcome complex technical issues or Progent can deliver project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on schedule and on budget.

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