Overview of Progent's Ransomware Settlement Negotiation Services in Oakland
Ransomware Defense and Recovery ConsultantsProgent has experience negotiating ransomware settlements with threat actors. Negotiating an acceptable settlement is a complex activity that requires a combination of field experience, IT skills and business savvy. It also requires working closely with the victim's IT staff and the insurance carrier, if any. Because the number one priority of the ransomware victim is operational continuity, it is critical to deploy response groups that work efficiently, in parallel, and in close communication. Progent has the scope of IT knowledge and the deep bench of experts to supplement your network support team and restore your network environment rapidly and affordably.

Support offered by Progent's ransomware negotiation team include:

  • Determining the kind of ransomware used in the attack
  • identifying and contacting the hacker persona
  • Evaluating the likelihood of recovery
  • Testing the threat actor's decryption tool
  • Budgeting a settlement payment with the ransomware victim and the insurance carrier
  • Negotiating a settlement and schedule with the threat actor
  • Confirming accordance with anti-money laundering laws
  • Managing the crypto-currency disbursement to the TA
  • Acquiring, learning, and operating the TA's decryption utility
  • If necessary, contacting the threat actor for technical assistance with the decryptor utility
Concurrent with the settlement negotiations, Progent's ransomware team can help with:
  • Quarantining infected endpoints to prevent further progress of the assault
  • Creating replicas of each compromised device and data store in order to perform forensics without interfering with cleanup
  • Installing anti-virus protection to all clean endpoints
  • Recovering data from air-gapped backups or unscathed machines
  • Building a clean environment
  • Remapping and reconnecting drives to match precisely their pre-attack condition
After the decryption tool has been mastered, Progent can assist you to restore computers and services to their pre-arrack state. Progent can also help you to conduct a full forensic review and create a document to deliver to the cyber insurance carrier. This report identifies cybersecurity gaps that must be fixed and recommends steps that should be taken to block future ransomware attacks.

Paying Exfiltration Ransoms
In addition to demanding payment for a decryption utility, current variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor often try to steal (or "exfiltrate") information. TAs are then able to require an additional payment in exchange for not posting this data or selling it. Sadly, there is no way to prove that stolen data have been totally erased by the threat actor. In fact, in many instances the TA has little control about who can access the stolen files. Paying an exfiltration ransom does not free you from the necessity of engaging the guidance of legal counsel, performing an inventory of data were stolen, and carrying out the necessary notifications to affected entities. Generally, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered remote and on-premises network services across the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded high-level certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and ERP application software. This breadth of expertise allows Progent to identify and integrate the surviving pieces of your network after a ransomware intrusion and rebuild them rapidly into an operational network. Progent has collaborated with leading cyber insurance providers including Chubb to assist organizations clean up after ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Negotiation Services in Oakland
To get in touch with Progent about crypto-ransomware settlement negotiation services in Oakland, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent provides nationwide urgent help and consulting services for businesses who operate networks powered by variants of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online IT help offers optimum return for your information technology dollar by extending user efficiency and limiting the time charged for network analysis and repair. Sophisticated remote access technology and skilled service specialists and engineers allow Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In most of cases your network issues can be dealt with by telephone or via a combination of telephone help and online access. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP certified security specialists to help you with the most difficult system problems.

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  • 24x7 Exchange 2016 Migration Computer Consulting
    Professional Microsoft Exchange 2016 Migration Planning

    Progent can assist your business in all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Zero Trust Security Support
    Two-factor Authentication Integration Services

    Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.

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  • Troubleshooting Dynamics GP/Great Plains Features Microsoft GP/Great Plains Online Support Services
  • Union City CA Best Exchange Server 2010 IT Outsourcing Award Winning Microsoft Exchange 2016 Network Consulting Organization Berkeley

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    iOS patch management Consultant

    Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and robotics.

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  • Co-managed Support Desk IT Consultants
    Shared Network Support Help Desk Integration

    Progentís Co-managed Call Center service makes it possible for your business to share the load for Help Desk services transparently between your in-house IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.

  • VMware VMotion Consultant Services VMware vSphere Services
  • VoIP Online Help Office Communications Server Release 2 Help and Support
  • Windows 10 Configuration Consultant Services Service Providers Windows 10 Migration
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  • High Availability Networks Onsite Technical Support
    Support Network Load Balancing

    Progentís high availability system consultants provide reliability support, disaster recovery planning, system load balancing, 24x7 interoffice access, 24x7 Internet connection design, 24x7 data center services, and other 24x7 networking consulting to help your company integrate a non-stop network for line-of-business applications. Progent possesses the experience to develop economical, non-stop networks by utilizing the expanding suite of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-site network with a completely redundant Internet connection and efficient network load balancing.

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  • Windows and UNIX Specialist UNIX with Windows On-site Technical Support
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