Progent's Ransomware Settlement Negotiation Consulting in Oakland
Ransomware Defense and Recovery ExpertsProgent has experience negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complex activity that calls for a mix of field experience, technical knowledge and business savvy. It also requires close co-operation with the victim's IT staff and the cyber insurance carrier, if any. Because the number one priority of the ransomware target is fast recovery, it is critical to deploy response teams that operate efficiently, in parallel, and with intimate collaboration. Progent has the scope of IT skills and the deep bench of experts to supplement your IT support team and restore your network quickly and affordably.

Services provided by Progent's ransomware negotiation team include:

  • Establishing the type of ransomware involved in the attack
  • making contact with the hacker persona
  • Assessing the recovery risk
  • Testing the threat actor's decryption capabilities
  • Deciding on an acceptable settlement payment with the ransomware victim and the insurance provider
  • Negotiating a settlement amount and schedule with the threat actor
  • Confirming adherence to anti-money laundering (AML) regulations
  • Managing the crypto-currency transfer to the TA
  • Receiving, reviewing, and operating the TA's decryptor utility
  • If necessary, contacting the hacker for technical assistance with the decryptor utility
In parallel with the settlement negotiations, Progent's ransomware team can assist with:
  • Quarantining affected endpoints to prevent further spread of the assault
  • Making replicas of every infected device and data store in order to perform forensics in parallel with recovery
  • Adding anti-virus agents to all clean endpoints
  • Recovering data from offline backups or uncompromised endpoints
  • Creating a pristine recovery environment
  • Mapping and reconnecting datastores to reflect precisely their pre-encryption condition
After the decryption tool has been mastered, Progent can assist you to restore computers and services to their original state. Progent can also assist you to perform a forensics investigation and generate a document to share with the insurance carrier. This document helps you to understand cybersecurity gaps that need to be fixed and recommends actions that can be taken to counter subsequent ransomware attacks.

Exfiltration Ransoms
In addition to extorting payment for a decryption tool, modern strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim often attempt to steal (or "exfiltrate") information. TAs are then able to demand a separate ransom in exchange for not divulging this data or selling it. Sadly, there exists no method to be certain that stolen data have been completely erased by the hacker. In fact, in many cases the hacker has limited control about the disposition of the data. Paying an exfiltration ransom does not eliminate the necessity of getting the guidance of legal counsel, conducting an inventory of data were stolen, and performing the mandated notifications to affected entities. In general, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided remote and on-premises IT services throughout the United States for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have earned advanced certifications in core technologies such as Cisco networking, VMware, and major Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISA, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This scope of skills gives Progent the ability to identify and consolidate the undamaged pieces of your information system following a ransomware assault and rebuild them quickly into a viable network. Progent has worked with leading insurance carriers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Expertise in Oakland
To get in touch with Progent about ransomware settlement expertise in Oakland, phone Progent at 800-462-8800 or go to Contact Progent.

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