Overview of Progent's Ransomware Negotiation Consulting in Oakland
Ransomware Defense ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Reaching an acceptable settlement is a complex exercise that requires a combination of real-word experience, IT knowledge and business savvy. It also demands close co-operation with the ransomware victim's IT team and the insurance provider, if there is one. Because the number one goal of the ransomware victim is operational continuity, it is vital to deploy response groups that operate effectively, concurrently, and with intimate collaboration. Progent offers the breadth of IT skills and the depth of experts to supplement your network support team and restore your network environment quickly and affordably.

Support offered by Progent's ransomware settlement experts include:

  • Establishing the type of ransomware involved in the assault
  • identifying and contacting the hacker persona
  • Assessing the likelihood of recovery
  • Validating the hacker's decryption capabilities
  • Determining a settlement with the ransomware victim and the cyber insurance carrier
  • Negotiating a settlement amount and schedule with the hacker
  • Verifying compliance with anti-money laundering (AML) regulations
  • Managing the crypto-currency payment to the hacker
  • Receiving, reviewing, and operating the TA's decryptor mechanism
  • If necessary, contacting the hacker for assistance with the decryptor tool
In parallel with the settlement negotiations, Progent's ransomware staff can help with:
  • Quarantining infected endpoints and data stores to arrest the spread of the assault
  • Creating replicas of every compromised server and endpoint and data store in order to perform forensics in parallel with restoration
  • Installing anti-virus agents to all virus-free endpoints
  • Recovering data from air-gapped backups or unscathed endpoints
  • Building a pristine recovery environment
  • Remapping and reconnecting datastores to reflect exactly their pre-attack condition
After the decryption utility has been mastered, Progent can help you to restore computers and services to their original condition. Progent can also help you to perform a forensics investigation and create a report to share with the insurance provider. This document helps you to understand cybersecurity vulnerabilities that must be eliminated and suggests steps that should be taken to block subsequent ransomware attacks.

Settling Exfiltration Ransoms
Beyond extorting money for a decryption utility, modern strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor commonly attempt to steal (or "exfiltrate") information. Hackers are then able to require an extra settlement in exchange for not publishing this data on the dark web. Unfortunately, there exists no method to be certain that exfiltrated data have been totally erased by the hacker. In fact, in numerous cases the TA has little say about who can access the stolen files. Paying an exfiltration ransom does not eliminate the necessity of engaging the guidance of legal counsel, conducting an audit on which data were stolen, and carrying out the required alerts to impacted entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered remote and onsite network services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SBEs includes professionals who have earned high-level certifications in core technology platforms such as Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned prestigious certifications including CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial management and Enterprise Resource Planning software. This breadth of expertise gives Progent the ability to salvage and integrate the undamaged pieces of your information system following a ransomware attack and rebuild them quickly into a functioning system. Progent has worked with top insurance providers like Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Ransomware Settlement Services in Oakland
To get in touch with Progent about ransomware settlement expertise in Oakland, phone Progent at 800-462-8800 or go to Contact Progent.



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