Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when support staff may be slower to recognize a breach and are less able to organize a rapid and coordinated response. The more lateral progress ransomware is able to achieve within a victim's system, the longer it will require to recover basic IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to complete the time-critical first step in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can help businesses in the Chatsworth metro area to identify and quarantine infected devices and protect undamaged resources from being compromised.

If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Chatsworth
Modern strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any accessible backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration almost impossible and effectively sets the IT system back to the beginning. Threat Actors, the cybercriminals behind a ransomware assault, demand a ransom fee in exchange for the decryption tools needed to recover encrypted files. Ransomware attacks also try to steal (or "exfiltrate") files and TAs require an additional ransom for not publishing this information or selling it. Even if you can restore your network to a tolerable date in time, exfiltration can pose a major problem depending on the nature of the stolen information.

The recovery process after a ransomware penetration involves several crucial stages, most of which can be performed in parallel if the recovery team has enough people with the necessary skill sets.

  • Containment: This urgent initial step requires blocking the lateral spread of ransomware within your IT system. The longer a ransomware attack is permitted to run unchecked, the more complex and more expensive the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware response engineers. Containment activities include cutting off affected endpoint devices from the network to restrict the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This covers bringing back the network to a minimal useful level of functionality with the shortest possible downtime. This process is usually at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also demands the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network architecture, and safe endpoint access management. Progent's recovery experts use advanced workgroup tools to organize the complicated recovery effort. Progent appreciates the importance of working rapidly, continuously, and in unison with a client's management and network support staff to prioritize activity and to get critical services on line again as quickly as possible.
  • Data recovery: The work required to restore data damaged by a ransomware assault depends on the state of the systems, how many files are affected, and which recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not properly shut down, may have to be rebuilt from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many ERP and other mission-critical applications are powered by SQL Server. Often some detective work could be needed to locate clean data. For example, undamaged Outlook Email Offline Folder Files may exist on staff desktop computers and notebooks that were off line at the time of the ransomware assault. Progent's Altaro VM Backup consultants can assist you to deploy immutable backup for cloud object storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by any user including administrators or root users. Immutable storage adds an extra level of security and restoration ability in the event of a ransomware breach.
  • Deploying modern antivirus/ransomware protection: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the advantages of the identical anti-virus tools implemented by some of the world's largest enterprises such as Netflix, Visa, and NASDAQ. By providing in-line malware blocking, detection, mitigation, restoration and analysis in one integrated platform, Progent's ASM reduces TCO, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance carrier, if any. Services include determining the type of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering regulations; carrying out the crypto-currency disbursement to the TA; acquiring, learning, and using the decryptor tool; troubleshooting failed files; building a clean environment; mapping and connecting drives to reflect exactly their pre-encryption condition; and recovering computers and software services.
  • Forensic analysis: This process is aimed at discovering the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of how a ransomware assault progressed within the network helps your IT staff to assess the impact and brings to light vulnerabilities in rules or processes that should be rectified to prevent later breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for anomalies. Forensics is typically assigned a top priority by the insurance carrier. Because forensics can take time, it is critical that other key activities like business continuity are pursued concurrently. Progent maintains an extensive team of information technology and data security professionals with the skills required to carry out activities for containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided online and on-premises network services across the U.S. for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have been awarded high-level certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications such as CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial management and ERP software. This breadth of expertise gives Progent the ability to salvage and integrate the surviving parts of your information system following a ransomware attack and rebuild them quickly into a viable network. Progent has collaborated with leading cyber insurance providers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware Cleanup Consulting in Chatsworth
For ransomware system restoration consulting services in the Chatsworth metro area, call Progent at 800-462-8800 or visit Contact Progent.

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    Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the maximum level of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization techniques that allow small companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure support, and network management while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.

  • Wi-Fi Site Survey Online Troubleshooting Top Remote Wireless Site Survey Configuration

  • SMS Server Upgrade Technical Support
    Top Integration Services SMS Server 2003 Upgrade

    Progent's Microsoft certified consultants provide small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install critical software rapidly and automatically to appropriate workers, reduce product costs and stay compliant by understanding usage profiles, improve Windows security by improving your awareness of vulnerability and by installing critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by efficiently utilizing the administrative functions built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and asset monitoring management including program and hardware inventory.

  • Windows 2012 Failover Clustering Consultant Services Online Support Cluster Server Windows 2012 R2

  • Exchange 2019 Migration Online Troubleshooting
    Specialist Exchange 2019 Disk Availability Group

    Progent can assist your organization in any phase of your migration to Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing HA system topology for a local, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.

  • Windows 7 On-site Technical Support Windows 7 Evaluation On-site Technical Support

  • Microsoft Teams SIP trunking Consultant Services
    Professionals Microsoft Teams and iPhone

    Progent can help your business to plan a migration to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.

  • Windows Server 2008 R2 Troubleshooting After Hours MCSE Expert Certified Windows Server 2008 BranchCache Consultant Services
  • Windows Server 2012R2 Server Manager Consulting Services Windows Server 2012 R2 Cloud Engineer

  • Consult Ubiquiti UniFi Switch
    Urgent Ubiquiti UniFi XG AP WiFi access points Consultancy

    Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple venues with thousands of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned wireless consultants who can assist you to assess the benefits of UniFi technology for your environment and assist you to design, deploy, administer, and troubleshoot your UniFi ecosystem.

  • Windows Server 2016 Small Business IT Consulting Company Chatsworth-Northridge, CA Microsoft Windows Server 2019 IT Consultant Chatsworth, California

  • Iowa Small Office Server Support
    Iowa Small Business IT Outsourcing Services

    If your company does not require urgent remote support but you think you will require assistance with your network in the near future, you can conserve time and expenses and ensure that the appropriate IT skill will be ready when you want it by getting in touch with a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or email information@progent.com.

  • Windows Server 2019 Storage Replica Online Consulting Award Winning Windows Server 2019 Cluster Operating System Rolling Upgrade Consultant
  • Chatsworth, California Chatsworth NotPetya Crypto-Ransomware System-Restoration
  • Windows and Solaris IT Consulting Solaris with Windows Consulting
  • Windows desktop virtualization Engineers 24-Hour Citrix HDX Professionals
  • Wireless Network Specialist WiFi 6/6E Upgrade Specialists
  • Work at Home Employees Chatsworth Consulting - Backup/Recovery Technology Consulting Services Chatsworth-Calabasas, California Work from Home Employees Chatsworth Expertise - Backup/Restore Solutions Consulting Experts Chatsworth, CA
  • Work at Home Employees Expertise near Chatsworth - VoIP Systems Assistance Chatsworth-Calabasas, CA Teleworkers Expertise - Chatsworth - IP Voice Technology Consulting and Support Services Chatsworth-Calabasas
  • Work at Home Technical Support Services Remote Workforce Consultants

  • Monitoring and Reporting Help and Support
    Monitoring and Reporting Remote Technical Support

    Progent provides a variety of IT support packages for small companies. These information technology outsourcing and server monitoring solutions are built around the proactive problem handling abilities of System Center Operations Manager, a next-generation server and IT support software platform that monitors the reliability, performance, and security of your network and identifies potential troubles before they can disrupt your system. With Progent's economically priced IT service programs, small organizations can choose a basic co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.

  • Work from Home Employees Chatsworth Consulting Services - Conferencing Technology Consulting and Support Services Chatsworth Chatsworth-Calabasas, United States Remote Workers Chatsworth Expertise - Voice/Video Conferencing Systems Consulting
  • ransomware data recovery Services Ryuk ransomware hot line Specialists

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