Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff may take longer to become aware of a break-in and are less able to mount a rapid and forceful response. The more lateral movement ransomware can manage within a target's network, the more time it will require to restore core operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to carry out the urgent first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineer can assist organizations in the Chatsworth metro area to identify and isolate infected servers and endpoints and guard undamaged assets from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Chatsworth
Current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and invade any accessible backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make automated recovery nearly impossible and basically sets the datacenter back to square one. Threat Actors, the hackers behind a ransomware assault, demand a settlement payment in exchange for the decryptors required to recover scrambled data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an additional payment for not posting this data or selling it. Even if you are able to restore your network to a tolerable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen data.

The restoration process after a ransomware penetration has a number of crucial stages, most of which can be performed in parallel if the recovery workgroup has a sufficient number of members with the necessary skill sets.

  • Containment: This time-critical first response involves arresting the sideways spread of the attack across your network. The longer a ransomware assault is allowed to run unchecked, the more complex and more costly the recovery effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Quarantine processes consist of isolating infected endpoint devices from the network to restrict the spread, documenting the environment, and protecting entry points.
  • Operational continuity: This involves restoring the network to a basic acceptable degree of functionality with the shortest possible downtime. This effort is usually the highest priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also demands the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and mission-critical apps, network topology, and secure endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the complex recovery effort. Progent appreciates the urgency of working rapidly, continuously, and in concert with a customer's managers and network support staff to prioritize tasks and to put vital resources back online as fast as feasible.
  • Data restoration: The work required to restore data impacted by a ransomware attack depends on the state of the network, how many files are encrypted, and which restore techniques are required. Ransomware assaults can take down critical databases which, if not properly closed, may need to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many ERP and other business-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to locate clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and laptops that were off line at the time of the ransomware attack.
  • Setting up modern AV/ransomware protection: Progent's ProSight Active Security Monitoring offers small and mid-sized businesses the benefits of the same AV technology used by many of the world's largest enterprises such as Walmart, Citi, and NASDAQ. By providing in-line malware blocking, classification, mitigation, restoration and analysis in one integrated platform, Progent's ASM lowers total cost of ownership, streamlines management, and expedites recovery. The next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance provider, if there is one. Services include determining the type of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement with the victim and the insurance provider; negotiating a settlement amount and schedule with the TA; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency payment to the TA; acquiring, learning, and using the decryption tool; debugging failed files; creating a pristine environment; mapping and connecting drives to match precisely their pre-encryption state; and restoring machines and services.
  • Forensics: This process involves uncovering the ransomware attack's storyline throughout the network from start to finish. This audit trail of the way a ransomware assault travelled through the network assists you to assess the damage and uncovers vulnerabilities in rules or processes that should be rectified to prevent later breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to check for variations. Forensic analysis is typically given a high priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is vital that other important recovery processes like business resumption are executed in parallel. Progent maintains an extensive team of information technology and data security professionals with the skills needed to carry out the work of containment, operational resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has delivered online and onsite IT services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SBEs includes professionals who have been awarded high-level certifications in core technology platforms such as Cisco infrastructure, VMware, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISM, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and ERP application software. This scope of expertise gives Progent the ability to identify and consolidate the surviving parts of your network following a ransomware intrusion and reconstruct them rapidly into an operational system. Progent has collaborated with leading insurance carriers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Services in Chatsworth
For ransomware cleanup consulting services in the Chatsworth metro area, call Progent at 800-462-8800 or go to Contact Progent.

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  • SMS Server Upgrade Network Engineer 24 Hour Remote Consulting Systems Management Server

  • Microsoft Office XP Security Consulting Group
    Microsoft Design Companies

    Progentís IT outsourcing services for small companies include planning Windows XP, .NET, and BackOffice systems, managing migrations XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-site repair, resolving stubborn IT problems, and producing a comprehensive security plan. Progent can show you how to enhance system availability and performance via non-stop configuration, redundant network architecture, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can assist with requirements assessment, resource identification, BOM development, vendor selection, purchasing logistics, and professional documentation. Progentís computer outsourcing service also includes training for office productivity products such as Office XP.

  • SQL Server 2016 AlwaysOn Availability Groups Remote Troubleshooting SQL Server 2016 and Power BI Consultant Services
  • SQL Server 2019 Software Consulting Firm Chatsworth-Van Nuys Network Design Microsoft SQL 2008
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  • School District Consult School District Exchange Consultant Services

  • Firewall patch management Professional
    iOS patch management Specialist

    Progent's managed services for software/firmware update management provide organizations of any size a versatile and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your servers, peripherals {like scanners, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and robotics.

  • Setup and Support Small Business APs Small Business WAP371 Support and Integration

  • Largest ProSight Behavior-based Virus Detection Consult
    Consultants ProSight Phishing Protection

    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based analysis technology to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the entire threat progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks.

  • SharePoint 2003 Online Technical Support Top Rated SharePoint Server Network Engineer
  • Small Business Computer Specialist Computer Consultancy Small Office
  • Solaris Upgrade Consulting Sun Solaris Migration Consultants

  • Windows Server 2012 R2 Private Cloud Integration Support
    Windows Server 2012 R2 Support and Integration

    Progent's certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test systems and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT management staff, create an enterprise-wide security plan, automate network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

  • Specialists Altaro VM Backup Planning Altaro VM Backup and VMware ESXi Technology Consulting

  • 24/7 Citrix Receiver Online Support Services
    Citrix VDI Support and Setup

    Citrix has developed a powerful family of platforms that provide enterprise-grade manageability, expandability, and performance for server virtualization and for server-based distribution of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can assist your company to evaluate the strategic benefits of Citrix technology and can help you plan, test, implement, troubleshoot, and support Citrix solutions.

  • Specialists External Security Inventory Biggest Information Risk Evaluation Consultants
  • Specialists Microsoft Windows 7 Expert Microsoft Certified Windows 7 64-bit Upgrade Small Office Server Support
  • Subcontractor Job Microsoft MCSE Cisco Engineer Virtual Office Job
  • Supplemental Helpdesk Configuration Top Co-managed Support Desk Online Technical Support
  • Support ASA and PIX Firewalls 24/7 ASA and PIX Firewalls Network Consultant
  • Symantec Raptor Evaluation Cybersecurity Contractor Symantec Firewall
  • System Consultants Chatsworth-Northridge Systems Engineer Chatsworth, California
  • Technical Support Altaro VM Backup Encryption Altaro VM Backup Testing Engineer
  • Ryuk Remote Crypto-Ransomware Removal Services Chatsworth Chatsworth-Calabasas, California
  • Technical Support Services Juniper Junos BGT Audit Juniper Junos Configuration

  • Mid-sized Company IT Consulting
    Mid-sized Business Migration Firm

    Progent offers technical support for medium size businesses with 100 to 250 network users. The medium size company or office has typically been an underserved part of the market for network consulting expertise. The overhead and support access models of major outside support organizations make them too expensive for the ordinary small company or small medium business (SMB), which commonly has a modest IT budget with which to support an information network whose complexity and capability are often comparable to the networks of far bigger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual office technology and proactive network monitoring, dramatically lowers the IT support costs of an SMB while offering the mid-size company with big-company service from professional, world-class consultants knowledgeable in a broad range of midsized business technologies. If your mid-sized organization or small business is searching for the quality of network help needed for a medium size organization without paying big-company prices, you need Progent.

  • Technology Consulting Juniper Junos BGT Juniper Junos CLI Cybersecurity Contractor
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  • Telecommuters Chatsworth Expertise - Integration Solutions Consulting Experts Chatsworth CA Teleworkers Chatsworth Consulting Services - Set up Consulting and Support Services Chatsworth-Van Nuys

  • Microsoft and Cisco Consult Hybrid cloud integration
    Technology Professional Google Cloud hybrid solutions

    Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only systems or in hybrid architectures that seamlessly combine physical IT assets as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services such as Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.

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  • Top Rated Solaris Consultancy CCIE Certified Solaris Help

  • Office 365 and on-premises Exchange Computer Consultants
    Professionals Office 365 AD FS

    Progent can help your business to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you realize top business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid solutions that transparently combine on-premises and cloud-based products and services.

  • Urgent Information Technology Management Windows 7 Migration Computer Network Support Firms Windows 7 64-bit Upgrade
  • Virtualization Engineer Remote Support Services Server Virtualization
  • Windows 2019 Server Computer Engineer Windows 2008 Server Technology Consulting Services
  • Chatsworth Phobos Ransomware Remediation Chatsworth-Northridge
  • Windows 7 Consulting Windows 7 Integration Computer Consulting
  • Windows Server 2008 R2 Outsourcing Microsoft Windows 2008 R2 Support Outsourcing
  • Windows Server 2008 R2 Technology Consulting Services Microsoft Windows Server 2008 R2 Technology Professional
  • Windows Server 2019 PowerShell Network Consulting Remote Consulting Windows Server 2019 High Availability

  • Exchange Server 2010 Upgrade Engineer
    Specialists Microsoft Exchange Server 2010 Upgrade

    Progent's Microsoft-certified consultants can deliver affordable online and on-premises support to carry out your migration to Microsoft Exchange 2010, produce extensive documentation of your upgraded email system, train your IT team and users to get them up to speed rapidly on Exchange 2010, and offer ongoing administrative services and engineering support. Progent's consultants can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange Server 2016.

  • Wireless LAN Professionals Proxim Technology Consulting Services

  • Consulting Services Office 365 Word
    Microsoft Office Word 2007 Engineers

    Progent's certified Microsoft Office Word and Office 365 Word consultants offer a broad range of economical online support services to help you to manage your legacy Microsoft Word environment or help you to move to a current release of Microsoft Office Word. Support available from Progent's experts include VBA programming, isolating and fixing compatibility problems between different releases of Office Word, integrating Word with other Office applications such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and remote training sessions tailored for individuals or groups.

  • iPhone and Lync integration Support iPhone ActiveSync Computer Consulting
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  • Chatsworth Sodinokibi Crypto-Ransomware Removal Chatsworth-Calabasas, CA

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