Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when support personnel are likely to take longer to become aware of a penetration and are least able to mount a quick and forceful defense. The more lateral progress ransomware is able to manage within a victim's network, the more time it will require to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to carry out the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineer can help businesses in the Chatsworth area to identify and isolate infected servers and endpoints and guard undamaged resources from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Chatsworth
Current strains of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any accessible backups. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and effectively throws the IT system back to the beginning. Threat Actors, the cybercriminals responsible for ransomware attack, insist on a settlement fee for the decryption tools required to recover scrambled files. Ransomware assaults also try to steal (or "exfiltrate") information and TAs demand an extra payment for not publishing this information or selling it. Even if you can rollback your network to an acceptable point in time, exfiltration can be a major issue depending on the sensitivity of the downloaded information.

The recovery process after a ransomware attack has a number of distinct stages, the majority of which can be performed in parallel if the recovery workgroup has a sufficient number of people with the required skill sets.

  • Containment: This time-critical initial response involves blocking the lateral progress of the attack within your network. The longer a ransomware attack is allowed to go unchecked, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Containment activities consist of cutting off affected endpoint devices from the network to minimize the spread, documenting the IT system, and protecting entry points.
  • System continuity: This involves restoring the network to a basic acceptable level of functionality with the shortest possible downtime. This effort is typically the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This project also demands the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and mission-critical apps, network architecture, and protected remote access. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to coordinate the multi-faceted restoration process. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a customer's management and IT group to prioritize tasks and to put vital services on line again as fast as feasible.
  • Data recovery: The effort necessary to recover data damaged by a ransomware attack depends on the state of the network, how many files are encrypted, and which restore techniques are needed. Ransomware attacks can destroy critical databases which, if not gracefully shut down, might have to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Exchange and SQL Server rely on AD, and many financial and other business-critical applications depend on SQL Server. Some detective work may be needed to find clean data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on employees' desktop computers and laptops that were off line at the time of the ransomware assault.
  • Deploying advanced antivirus/ransomware protection: Progent's Active Security Monitoring offers small and mid-sized companies the benefits of the same AV tools implemented by some of the world's biggest enterprises such as Netflix, Citi, and NASDAQ. By providing real-time malware filtering, classification, containment, restoration and analysis in a single integrated platform, Progent's Active Security Monitoring lowers TCO, simplifies administration, and promotes rapid resumption of operations. The next-generation endpoint protection engine built into in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance carrier, if any. Services include determining the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the TA; checking adherence to anti-money laundering sanctions; overseeing the crypto-currency payment to the TA; receiving, learning, and using the decryptor tool; troubleshooting failed files; building a pristine environment; mapping and connecting datastores to reflect precisely their pre-attack condition; and recovering physical and virtual devices and services.
  • Forensics: This process is aimed at uncovering the ransomware attack's progress across the targeted network from start to finish. This history of how a ransomware assault progressed within the network helps your IT staff to assess the damage and brings to light vulnerabilities in security policies or work habits that need to be corrected to prevent future break-ins. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for changes. Forensic analysis is commonly assigned a top priority by the insurance provider. Since forensic analysis can be time consuming, it is essential that other key activities like business continuity are performed concurrently. Progent has a large team of IT and cybersecurity professionals with the knowledge and experience required to carry out the work of containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided remote and on-premises network services across the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SBEs) includes consultants who have earned advanced certifications in foundation technologies such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and Enterprise Resource Planning software. This scope of skills gives Progent the ability to salvage and consolidate the surviving parts of your IT environment after a ransomware attack and rebuild them quickly into a viable system. Progent has worked with leading cyber insurance providers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting in Chatsworth
For ransomware cleanup consulting in the Chatsworth area, phone Progent at 800-462-8800 or go to Contact Progent.



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  • XenMotion Consultants
    XenMotion Consulting

    Progent's Citrix-accredited consultants can help you to understand the business benefits of XenServer as well as other Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing XenServer deployment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and disaster recovery.

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  • Professional Systems Management Server SMS Server Upgrade Computer Consultant
  • Professionals Exchange admin center Top Ranked Outsourcing Hybrid Configuration Wizard
  • Professionals Fedora Linux, Solaris, UNIX Chatsworth-Van Nuys, California Technical Support Services CentOS Linux, Solaris, UNIX
  • Professionals Internet Security and Acceleration Server 2006 Professional ISA 2006 Firewall

  • Consulting ProSight Remote Network Management
    ProSight Managed IT Services Consulting

    Progent's ProSight family of managed services are intended to provide organizations who have small internal IT administration and support teams with low-cost access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed services include predictable network maintenance costs, automation of common administrative tasks, continual absorption of the latest information technology, smooth transition from legacy systems to up-to-date solutions, close alignment of information technology with strategic goals, guidance from veteran network experts, and allowing management to focus on business issues instead of fast-evolving information technology.

  • Progent Small Companies Migration Consultant Progent Startup Business Computer Service Providers
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  • Amazon Marketplace Web Service Development Firm
    Amazon Marketplace Web Service development training Expert Development

    Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.

  • Remote Employees Data Protection Consultants Offsite Workers Data Protection Onsite Technical Support
  • Remote Microsoft Exchange Configuration Exchange 2003 Upgrade Online Technical Support

  • Microsoft Exchange 2007 Server Consultant Services
    Support and Help Microsoft Exchange

    Progent's Microsoft certified support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent offers the background to complete your project quickly and affordably. Progent's Exchange 2007 support, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.

  • Remote Support Microsoft Forefront TMG 2010 Largest Forefront Network Inspection System Remote Support Services
  • Remote Support Services Cisco Firepower 4000 Series Firewalls Network Consultant Cisco Firepower Management
  • Remote Troubleshooting Exchange 2003 Server Upgrade Biggest Remote Technical Support Exchange 2003 Server Upgrade
  • Ryuk Remote Ransomware Business Recovery Consultants Chatsworth Chatsworth-Thousand Oaks, CA
  • SQL Server 2014 and Windows Server 2012 R2 Computer Consulting SQL Server 2014 Azure Backup Consultant
  • SQL Server 2016 and Amazon Marketplace Web Service Remote Support Services SQL Server 2016 PolyBase Support
  • SQL Server 2017 Monitoring Online Technical Support On-site Technical Support SQL Server 2017 Analysis Services
  • School Wireless Case Studies Wireless Case Study

  • Apple Motion Training
    Quark Training

    Progent's Mac consultants can promote the creative aspect of Macintosh environments by providing help services and training in graphics, sound, and video. Progent's support professionals offer help in a variety of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

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  • Setup and Support Microsoft Dynamics AX Microsoft Dynamics 365 Finance and Operations Consulting

  • Onsite Technical Support SQL Server
    24/7 SQL Server Reporting Services Help and Support

    Progentís Microsoft certified consultants can offer small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of enterprise-class business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.

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  • SharePoint Server 2019 Support and Setup Chatsworth-Simi Valley, CA Chatsworth-Woodland Hills, CA Microsoft SharePoint Server 2013 Consulting Services
  • Skype for Business Web Apps Server Consultancy Skype for Business Front End Server Specialists
  • Small Business Consolidation Solution Providers Small Business
  • Small Business IT Outsourcing Services IT Support Outsourcing Technology Professional
  • 24 Hour Chatsworth NotPetya Ransomware System-Rebuild Chatsworth-Canoga Park
  • Small Business IT Support Microsoft Computer Consulting Microsoft Office

  • Exchange 2007 Server Consulting
    Microsoft Exchange Support and Setup

    Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 that are best aligned to your business goals.

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  • Small Business Network Consultant Small Office IT Outsourcing
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  • Small Office Small Office IT Consulting 24 Hour Small Office IT Service Provider
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  • Solaris Security Consultants Solaris Technical Support

  • Information Technology Integrators Small Office
    Immediate Small Office Management

    Progent provide organizations of all sizes world-class network online or on-premises consulting for networks based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also offer security expertise for companies varying in size from the small office to the global enterprise.

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  • Systems Management Server 2003 IT Consultant Microsoft SMS Network Consultants
  • Telecommuters Chatsworth Consulting Experts - Cloud Systems Expertise Chatsworth-Canoga Park, California At Home Workforce Assistance - Chatsworth - Cloud Integration Systems Consulting Chatsworth-Calabasas

  • VPN Specialists
    24-Hour Cisco Virtual Private Network On-site Support

    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to evolve with your changing business requirements. Progentís Cisco-Certified network consultants support Ciscoís comprehensive line of hardware and software aimed at eliminating information pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you deploy Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control framework for user certification, authorization, and tracking from an easy-to-use Web interface.

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  • Teleworkers Chatsworth Guidance - Collaboration Systems Consulting and Support Services Chatsworth-Canoga Park, US Chatsworth Work at Home Employees Collaboration Technology Consultants Chatsworth-Woodland Hills, CA, United States
  • Top Exchange 2016 Small Business Computer Consulting Chatsworth-Chatsworth, CA 24x7 Microsoft Exchange 2010 IT Outsource Chatsworth-Simi Valley

  • Cisco Remote Access Consulting Services Company
    Cisco Access Point IT Consulting Firms

    Progent's Cisco-certified CCIE network infrastructure consultants can assist you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software consulting.

  • Top Professional ProSight Email Guard Spam and Virus Filtering Service ProSight Email Data Loss Protection Consultant Services

  • Application Virtualization Consult
    Specialists Citrix XenApp Application Virtualization

    Progent's Citrix-certified consultants can help you to plan, implement, manage, and troubleshoot a virtual Windows application delivery system based on XenApp. Progent's Cisco CCIE network engineers can help you optimize your network for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to administer and maintain an off-site datacenter that features high availability, enhanced protection, and rapid recovery.

  • Top Rated Computer Setup Microsoft SQL 2008 Chatsworth-Calabasas, California System Consulting Services Microsoft SQL Server 2017 Chatsworth-Woodland Hills

  • Amazon MWS Development Company
    Amazon Marketplace Web Service development training Integration Firm

    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.

  • Top Windows Server 2019 Deduplication Computer Consulting Support and Setup Windows Server 2019 Windows Time Service
  • Troubleshooting IT Services for Service Firms Open Now Consulting Support for IT Service Providers Consultants
  • Troubleshooting Remote Workers Network Infrastructure Network Consultant At Home Employees Infrastructure

  • American Megatrends MegaRAC Professionals
    Consultants Remote Server Management Cards

    Remote server management cards offer IT administrators complete control of a server without the need for an on-site presence. Through these server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and manage a high-availability company network that incorporates remote management cards and Progent can utilize these remote management cards to deliver low-cost remote technical help. Progent is familiar with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.

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  • Urgent Remote Employees VoIP Support Services Remote Employees VoIP Integration Services
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  • IP phones Support and Help
    Computer Consultants Cisco VoIP phones Single Number Reach

    Progent's Cisco certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

  • Video Conferencing Information Technology Consulting After Hours Telepresence Integration Support
  • Virtual Server Technology Consultancy Consulting Virtual Server Technology
  • VoIP Phones Integration Services Support Outsourcing IP phones

  • IT Consultant Cisco VoIP Phones and Unified Communications
    Professional Telepresence

    Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.

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  • Windows 2003 Server Integration Support Windows 2019 Online Consulting

  • Dynamics GP Management Reporter Consultant
    Engineers Dynamics GP Report Writer

    Microsoft Dynamics GP accounting offers analysis and reporting features that let you track all operations, revenues and expenses, and sales trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support services can help you design reports that let you analyze your business more completely, turning uncooked data into useful business information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer specialized business software development and web commerce applications that integrate seamlessly with Dynamics GP/Great Plains.

  • Windows Server 2008 Active Directory Technical Consultant Network Consulting Windows Server 2008 R2
  • Windows Server 2016 Health Service Consultant Services Windows Server 2016 upgrade Network Consulting
  • Work from Cisco Engineering Contract Jobs Telecommuter Job Work from Microsoft Certified
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  • Work from Home Integration Support Call Desk for Remote Workforce IT Consulting
  • macOS Phone-based Consultant OS X Remote Troubleshooting

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