Crypto-Ransomware : Your Worst IT Nightmare
Ransomware  Remediation ExpertsCrypto-Ransomware has become a too-frequent cyberplague that represents an existential danger for organizations unprepared for an attack. Multiple generations of crypto-ransomware such as CryptoLocker, WannaCry, Bad Rabbit, SamSam and MongoLock cryptoworms have been around for years and still cause havoc. More recent versions of ransomware such as Ryuk, Maze, Sodinokibi, Netwalker, Lockbit and Nephilim, plus frequent as yet unnamed viruses, not only do encryption of online files but also infiltrate many accessible system protection. Files synched to cloud environments can also be encrypted. In a vulnerable environment, it can render any restore operations impossible and basically sets the network back to zero.

Getting back on-line services and data following a ransomware intrusion becomes a sprint against time as the victim tries its best to stop lateral movement and clear the ransomware and to resume mission-critical operations. Because crypto-ransomware requires time to move laterally, assaults are frequently launched during weekends and nights, when penetrations tend to take longer to identify. This multiplies the difficulty of promptly assembling and organizing a qualified mitigation team.

Progent has a variety of services for securing Tukwila organizations from ransomware attacks. Among these are user education to help identify and avoid phishing exploits, ProSight Active Security Monitoring for remote monitoring and management, plus setup and configuration of modern security solutions with machine learning capabilities to automatically detect and extinguish day-zero threats. Progent also provides the assistance of veteran ransomware recovery consultants with the skills and commitment to reconstruct a breached network as quickly as possible.

Progent's Crypto-Ransomware Restoration Help
Soon after a ransomware event, sending the ransom in cryptocurrency does not provide any assurance that criminal gangs will respond with the needed keys to decipher any or all of your data. Kaspersky Labs determined that 17% of crypto-ransomware victims never restored their data after having sent off the ransom, resulting in increased losses. The gamble is also costly. Ryuk ransoms frequently range from 15-40 BTC ($120,000 and $400,000). This is greatly higher than the average ransomware demands, which ZDNET determined to be around $13,000 for small businesses. The other path is to re-install the key components of your Information Technology environment. Without access to full data backups, this requires a broad range of skills, well-coordinated project management, and the capability to work 24x7 until the task is done.

For two decades, Progent has provided certified expert IT services for companies throughout the US and has earned Microsoft's Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's pool of subject matter experts includes professionals who have been awarded advanced industry certifications in leading technologies such as Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's security engineers have earned internationally-recognized certifications including CISA, CISSP-ISSAP, CRISC, and GIAC. (Visit Progent's certifications). Progent in addition has expertise in accounting and ERP application software. This breadth of expertise affords Progent the ability to knowledgably understand necessary systems and organize the remaining pieces of your IT environment after a ransomware penetration and assemble them into an operational network.

Progent's security group has state-of-the-art project management applications to orchestrate the sophisticated restoration process. Progent knows the importance of working swiftly and together with a customerís management and Information Technology resources to prioritize tasks and to put key services back on-line as soon as humanly possible.

Business Case Study: A Successful Crypto-Ransomware Intrusion Recovery
A customer sought out Progent after their company was taken over by the Ryuk ransomware. Ryuk is thought to have been launched by Northern Korean government sponsored hackers, suspected of using approaches exposed from the United States National Security Agency. Ryuk seeks specific businesses with little tolerance for disruption and is one of the most profitable versions of ransomware malware. Major targets include Data Resolution, a California-based information warehousing and cloud computing business, and the Chicago Tribune. Progent's customer is a single-location manufacturing business located in the Chicago metro area with about 500 workers. The Ryuk intrusion had shut down all business operations and manufacturing processes. Most of the client's system backups had been online at the start of the intrusion and were destroyed. The client considered paying the ransom demand (in excess of $200K) and wishfully thinking for good luck, but ultimately engaged Progent.


"I canít speak enough in regards to the support Progent gave us throughout the most fearful period of (our) businesses existence. We may have had to pay the Hackers if it wasnít for the confidence the Progent team gave us. That you could get our e-mail and key servers back sooner than one week was earth shattering. Every single consultant I interacted with or messaged at Progent was urgently focused on getting my company operational and was working all day and night to bail us out."

Progent worked together with the client to quickly identify and prioritize the mission critical areas that had to be recovered in order to continue business operations:

  • Windows Active Directory
  • Microsoft Exchange Server
  • MRP System
To start, Progent followed Anti-virus penetration response best practices by halting lateral movement and clearing up compromised systems. Progent then initiated the process of rebuilding Microsoft Active Directory, the heart of enterprise systems built on Microsoft Windows technology. Microsoft Exchange Server email will not work without AD, and the client's MRP system leveraged SQL Server, which requires Windows AD for access to the data.

In less than two days, Progent was able to recover Active Directory to its pre-intrusion state. Progent then initiated reinstallations and storage recovery on essential systems. All Exchange ties and attributes were usable, which accelerated the restore of Exchange. Progent was also able to locate intact OST data files (Outlook Email Offline Data Files) on user PCs and laptops in order to recover email data. A recent off-line backup of the customerís accounting/MRP systems made them able to recover these essential services back available to users. Although significant work still had to be done to recover totally from the Ryuk attack, critical systems were restored quickly:


"For the most part, the production line operation survived unscathed and we did not miss any customer orders."

Over the next month key milestones in the restoration process were accomplished in close cooperation between Progent consultants and the client:

  • Internal web applications were restored with no loss of data.
  • The MailStore Server with over 4 million historical emails was brought online and available for users.
  • CRM/Orders/Invoices/Accounts Payable (AP)/Accounts Receivables (AR)/Inventory capabilities were fully restored.
  • A new Palo Alto Networks 850 firewall was installed and configured.
  • Ninety percent of the user desktops were operational.

"A lot of what transpired that first week is mostly a blur for me, but I will not forget the dedication each of you accomplished to help get our company back. Iíve trusted Progent for the past ten years, possibly more, and each time Progent has shined and delivered as promised. This time was a Herculean accomplishment."

Conclusion
A likely business disaster was averted with top-tier experts, a broad spectrum of knowledge, and tight teamwork. Although in retrospect the crypto-ransomware virus incident described here could have been shut down with advanced security technology and best practices, user training, and properly executed security procedures for data protection and applying software patches, the reality is that state-sponsored hackers from Russia, China and elsewhere are relentless and are not going away. If you do get hit by a crypto-ransomware penetration, feel confident that Progent's team of experts has a proven track record in ransomware virus defense, cleanup, and data recovery.


"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Arnaud, Allen, Tony and Chris (and any others who were helping), thank you for allowing me to get rested after we got past the first week. All of you did an incredible effort, and if anyone that helped is visiting the Chicago area, a great meal is on me!"

Download the Crypto-Ransomware Cleanup Case Study Datasheet
To read or download a PDF version of this customer story, click:
Progent's Crypto-Ransomware Recovery Case Study Datasheet. (PDF - 282 KB)

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    Progent can show you how to plan and execute an efficient migration to Microsoft Dynamics GP/Great Plains so that you retain your information, improve your security, enhance your management reporting, take complete advantage of Microsoft Office support, and minimize business disruption by creating and executing a smart migration plan. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized business software and eCommerce programs that integrate seamlessly with Dynamics GP 2010/Great Plains 2010.

  • Tukwila Ryuk Ransomware Malware Business-Recovery Example Tukwila-Federal Way, Washington
  • Onsite Technical Support Meraki 802.11ac Access Point Upgrade Meraki AP Management Technical Support
  • Operations Manager Specialist Comprehensive Event Management Technology Consulting
  • PIX Firewall Troubleshooting Professional PIX Firewall Migration
  • Phone Support Specialist Microsoft Certified Idaho Outsourcing Companies
  • ProSight Remote Network Troubleshooting Support and Setup Technical Consultant ProSight Remote Network Infrastructure Monitoring
  • ProSight Virtual Server Private Cloud Hosting Consulting Consultants ProSight Small Business Private Clouds
  • Professionals ISSAP Certified Cybersecurity ISSAP Certified Security Architecture Consultant

  • IT Specialists Developing Phase: Pilots
    Stabilizing Phase: Design Tuning System Consulting

    When conducting consulting projects for corporate clients, Progent follows a structured methodology driven by specified milestones so as to achieve financial, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design tuning, and expert implementation. All facets are recorded to provide a comprehensive summary of technical services delivered and to help in ongoing system support.

  • Professionals Office 365 integration with on-premises environments Specialist Office 365 and on-premises Exchange

  • PowerPivot for Excel Consultant Services
    On-site Support SQL Server 2012 xVelocity

    Progent offers the expertise of certified engineers and seasoned database application programmers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified data security consultants to assist your business to assess the likely benefits of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

  • Progent's Management Team Small Business IT Outsourcing Services Progent Management On-site IT Support
  • Proxim Online Troubleshooting Cisco Catalyst AP Consulting
  • Remote Android security Setup and Support Android and Windows 10 integration IT Consulting

  • Microsoft Dynamics GP 2015 Reporting Professionals
    Urgent Microsoft Dynamics GP 2015 Custom Programming Consult

    Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud readiness, supports popular handheld devices, allows single sign-on with Microsoft Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and experience to address the critical technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will maximize the business value of your investment in this powerful product.

  • Remote Consulting SQL Server 2016 and Amazon Marketplace Web Service SQL Server 2016 Security Integration Services

  • After Hours Development Group Project Server
    Programming Company Microsoft Project Server

    Progent's Microsoft engineers offer in-depth support in implementing, operating and debugging any edition of Microsoft Project Server and can deliver a wide variety of cost-effective online consulting services following industry best practices to help organizations of all sizes to get all the advantages of this leading project management solution. Services available from Progent include system design, software configuration and migration, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and customized webinar training classes.

  • Remote Learning Adobe Illustrator Apple Motion Class
  • Remote SharePoint Server 2010 Professional Tukwila-Frederickson, WA Microsoft SharePoint Server 2013 Technical Support Services Tukwila-Tacoma, Washington
  • Remote Working IT Services Remote Workers IT Consultants
  • Tukwila-Tacoma, Washington, America Tukwila Snatch Crypto-Ransomware Operational-Recovery
  • SCCM Intune Integration Integration SCCM Asset Inventory Information Technology Consulting
  • SCVMM 2012 Backup and Recovery Technical Consultant SCVMM Planning Network Consultants
  • SQL Server 2012 Migration Online Troubleshooting PowerPivot for Excel Specialists

  • After Hours Windows Server 2012R2 Hyper-V Virtual Switch Computer Engineer
    IT Services Microsoft Windows Server 2012 R2

    Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security strategy, streamline IT administration, help with application development, and generate and validate a DR/BC plan.

  • SQL Server Analysis Services Contract Programming Firm Microsoft Report Builder Programming Companies
  • SQL Server Cluster Network Engineer MS Certified Online Consulting Network Load Balancing
  • Security On-site Technical Support Online Consulting Security
  • Server Virtualization Outsourcing Virtual Server Specialists
  • Setup and Support 802.11ax wireless controller Wi-Fi 6 wireless controller Network Engineer
  • Signature-matching Virus Protection Consulting Services Endpoint Virus Immunization Configuration
  • Skype for Business and Android Specialist Microsoft Skype for Business 2015 Engineers

  • Photoshop CS5 Training Professional
    Photoshop CS5 Instruction

    Progent's Apple Mac experts can support the creative aspect of Mac computing by offering consulting services and training in graphics, audio, and motion video. Progent's consultants can provide help in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post production facility.

  • Small Business Computer Network Support Company Small Business Technical Services

  • Exchange 2003 Server Upgrade Network Consulting
    Network Engineer Exchange 2003

    Progent's expert consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids network disruption, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.

  • Small Business Network Network Engineer CISA Certified Security Expert Small Business Consultant
  • Small Business Repairing Small Business Information Technology Outsource
  • Small Business Small Business Network Consulting Small Business Small Office Network Consulting
  • Small Business WAP121 Remote Support Small Business Wireless AP IT Consultant
  • Small Office Computer Consultancy Company Remote Small Business Computer Network Support Company

  • Independent Telecom Consultant Contract
    Freelance Network Consultants Career Opportunities

    Our Experts Team provides consulting in key areas that include Macintosh networking and programs; Consulting for Linux, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical program help; Chief Information Officer, business analyst, and project logistics outsourcing; Custom applications design and deployment; Web, electronic business, Electronic Data Interchange, and client information portal development and deployment; SQL support and performance help; Business information expertise; and Telecommunications systems consulting.

  • Small Office Computer Network Specialist Cisco and Microsoft Information Technology Consulting Firms Small Business
  • Specialists VMware NSX and SRM Disaster Recovery VMware NSX and SRM Professionals

  • Consulting ransomware cleanup and file recovery
    Technology Professional DopplePaymer ransomware recovery

    Progent's proven ransomware recovery consultants can help you to reconstruct an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

  • Specialists for Network Support Firms near Tukwila - Transparent Short-Term Support Staff Augmentation Tukwila-SeaTac, WA Consultants for Network Service Providers - Tukwila - Transparent Temporary Support Staff Augmentation Tukwila-Frederickson, WA
  • Sun Solaris Support and Setup Sun Solaris Remote Troubleshooting

  • IT Consultants Small Business WAP100 AP
    CCIE Expert Certified Small Business WAP150 Professionals

    Cisco's Small Business family of APs are Linux-powered devices designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or onsite integration and troubleshooting support to assist you to plan, configure, upgrade, tune, manage and debug Cisco Small Business wireless AP deployments of any scale or architecture.

  • Support and Integration Exchange 2013 Management Exchange 2013 In-Place Hold Specialists
  • Support and Setup Windows 7 Help Desk Immediate Microsoft Windows 7 Evaluation Network Consultant
  • System Center Operations Manager Support and Setup Operations Manager Computer Consulting
  • System Center Operations Manager Support and Setup Technical Support MOM 2007
  • Tech Consulting SQL Server 2019 Tukwila-Renton Tukwila-Auburn SQL Server 2019 Remote Support
  • Technical Support Microsoft Exchange 2016 Migration Planning Microsoft Exchange 2016 Upgrade Integration
  • Technical Support Services Offsite Workers Cloud Integration Offsite Employees Cloud Integration Information Technology Consulting

  • Macintosh OS X Professionals
    Apple OS X Network Consultants

    Progent's experts can provide macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and custom training. Progent can assist businesses to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud. For business environments based exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, integrating and supporting a network environment that is available, safe, efficient and able to achieve your organization's business goals.

  • Technology Consulting Services Penetration Testing Penetration Testing Cybersecurity Tech Services
  • Teleworkers Tukwila Consultants - Cloud Technology Guidance Tukwila-Kent Work from Home Employees Tukwila Consulting Experts - Cloud Technology Consulting and Support Services Tukwila Washington

  • QoS Test Lab Specialists
    Best Herakles Colocation Center Test Lab Consultancy

    Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble effective test environments, the lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.

  • Top Microsoft Certified Support Windows Server 2008 R2 Information Technology Consulting Windows Server 2008 R2

  • Windows Server 2016 Scale Out Clusters Specialist
    Windows Server 2016 Software Load Balancing Remote Support Services

    Progent's certified information technology consultants offer Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.

  • Top Microsoft Experts Windows 7 Evaluation Consulting Services Online Technical Support Microsoft Windows 7 Evaluation
  • Top Ranked Hybrid Configuration Wizard Network Consultants 24/7/365 MCSE Expert Certified Office 365 Portal Remote Support
  • Top Ranked SQL Server Reporting Services Specialists Immediate SQL Server Reporting Services Support and Integration
  • Top Wi-Fi 6 wireless controller Consulting Wave 2 wireless controller On-site Support

  • 24-7 Citrix Hyper-V Management Consultants
    Citrix StorageLink Gateway Consultants

    Progent's Citrix consultants can assist you to assess the potential strategic value of the various editions of Essentials for Hyper-V, help you to integrate Citrix management utilities with your Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, flexibility, and fault tolerance of your virtual network while lowering the cost of resources and support and streamlining management tasks.

  • Tukwila Microsoft Dynamics GP-Software Migration Help Dynamics GP Solution Provider in Tukwila - Upgrade Outsourcing Tukwila-Lakewood, WA
  • Tukwila Remote Workforce Connectivity Solutions Expertise Tukwila, Washington Tukwila Remote Workers Connectivity Consulting Services Tukwila-Lakewood
  • Tukwila Work from Home Employees Endpoint Security Solutions Consulting and Support Services Tukwila-Auburn, Washington Teleworkers Tukwila Consulting and Support Services - Cybersecurity Systems Consultants Tukwila-Frederickson, WA

  • ProSight VM Hosting Specialist
    Private Cloud Solutions Consultants

    Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's servers in a solution that gives the highest degree of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management services are based on proven virtualization technologies that allow small companies with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and network management while benefiting from world-class fault tolerance and an unmatched level of vendor independence.

  • Tukwila, WA Tech Outsourcing Server Troubleshoot Expert Tukwila-Kent

  • Consultancy Ubiquiti access point
    Ubiquiti XG switch Engineer

    Progent offers quick access to the skills of veteran Wi-Fi consultants who can help you to determine the benefits of Ubiquiti UniFi wireless access points for your company and help you to design, install, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to help you to choose, configure, and position Ubiquiti UniFi Wi-Fi APs for optimal coverage and performance.

  • Tukwila-Federal Way IT Support Tukwila, Washington Outsourcing Company
  • Tukwila Netwalker Crypto-Ransomware Cleanup Tukwila, WA
  • Tukwila-Frederickson, Washington Offsite Workforce Guidance in Tukwila - Call Desk Solutions Consulting and Support Services Tukwila-Frederickson, Washington, U.S.A. Tukwila Teleworkers Help Desk Call Center Outsourcing Consultants

  • Computer Consultant 5520 wireless controller
    Technology Consulting prime infrastructure

    Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of wireless access points, tuning wireless performance by reducing the effect of RF congestion, enhancing wireless uptime with rapid failover, and strengthening data security by identifying cyber threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller technology.

  • Urgent At Home Workforce Tukwila Consulting and Support Services - Infrastructure Consulting Experts Tukwila-Kent After Hours Tukwila Offsite Workforce Integration Expertise Tukwila-Tacoma, Washington
  • VMware Workspace ONE Networking Consultants SCCM Network Specialist
  • VirtualPC for Mac Remote Technical Support Largest Remote Desktop Connection Client for Mac Professional
  • Urgent Tukwila Ryuk Ransomware Mitigation Tukwila-Frederickson, WA
  • WLAN Site Survey Technical Support Services 802.11x Wi-Fi Site Survey Consultant
  • Wi-Fi 6 wireless controller Information Technology Consulting WLAN controller Support Outsourcing

  • Unified CM Technical Support
    24x7 Support Services CME

    Cisco Unified Communications Manager, previously known as CallManager, operates as the center of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating closely with apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer effective and affordable remote and on-premises expertise to help organizations of any size to build and maintain CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that deliver optimum business value. Progent's consultants can help with any facet of CUCM configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE support, designing UCS server clustering solutions for survivability, performance tuning, and integration with Exchange Server and Skype for Business.

  • Wi-Fi Site Survey Online Support Configuration Wi-Fi RF Spectrum Analysis for Wi-Fi
  • Windows 2003 Server Technology Consulting Windows 2003 Server Technical Support Services
  • Windows 2016 Disaster Recovery Outsourcing Onsite Technical Support Windows Server 2016 Storage Replica
  • Windows Active Directory Integration Windows 2008 Active Directory Support Services
  • Windows Server 2012 R2 Clustering Professionals Consult Windows Server 2012R2 upgrade
  • Windows Server 2012 R2 Technical Firms Tukwila-Tacoma Microsoft Windows Server 2016 Tech Support Outsource Tukwila
  • Wireless LAN Professional Wi-Fi Network Integration Support
  • Work at Home Employees Tukwila Consulting Services - Backup Systems Consulting and Support Services Immediate Remote Workforce Tukwila Consulting Experts - Data Protection Solutions Consulting Services Tukwila, WA
  • Work from Home Cloud Integration Remote Consulting At Home Employees Cloud Integration IT Consultant

  • Cybersecurity Contractor Juniper SRX220 Router
    Juniper SRX Series Firewall Firewall Network Install

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

  • Work from Home VoIP Consultants Remote Employees VoIP Remote Support Services

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