Overview of Progent's Ransomware Negotiation Services in Madison
Ransomware Protection ExpertsProgent has experience negotiating ransomware settlements with threat actors. Negotiating an optimum settlement is a complicated exercise that requires a combination of field experience, IT knowledge and business savvy. It also requires close co-operation with the victim's IT team and the insurance provider, if any. Since the number one priority of the ransomware victim is operational continuity, it is critical to establish response groups that work effectively, in parallel, and with intimate collaboration. Progent has the breadth of IT skills and the depth of personnel to complement your IT support team and recover your network rapidly and affordably.

Services provided by Progent's ransomware settlement negotiation experts include:

  • Establishing the kind of ransomware involved in the assault
  • making contact with the hacker persona
  • Evaluating the recovery risk
  • Testing the TA's decryption tool
  • Agreeing on a settlement payment with the victim and the insurance carrier
  • Establishing a settlement and timeline with the threat actor
  • Verifying compliance with anti-money laundering (AML) laws
  • Overseeing the crypto-currency transfer to the hacker
  • Receiving, learning, and using the threat actor's decryptor mechanism
  • If needed, contacting the hacker for technical help with the decryptor utility
In parallel with the settlement negotiations, Progent's ransomware team can help with:
  • Isolating affected endpoints to arrest the spread of the attack
  • Making replicas of every infected server and endpoint and data store to allow forensics without interfering with restoration
  • Installing A/V protection to all virus-free endpoints
  • Salvaging data from offline restores or uncompromised machines
  • Creating a pristine recovery environment
  • Remapping and connecting drives to match precisely their pre-attack state
Once the decryption tool has been learned, Progent can help you to restore physical and virtual devices and software services to their original condition. Progent can also assist you to conduct a full forensic review and generate a document to deliver to the insurance carrier. This document identifies security gaps that need to be corrected and suggests steps to be performed to block future ransomware assaults.

Exfiltration Ransoms
Beyond demanding money for a decryption utility, current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim commonly try to exfiltrate information. TAs can then demand an extra settlement in exchange for not divulging this data or selling it. Sadly, there is no way to prove that stolen data have been completely erased by the hacker. In fact, in numerous cases the hacker has little control about who can access the stolen files. Paying an exfiltration ransom does not free you from the need for getting the guidance of privacy lawyers, conducting an investigation into which data were stolen, and carrying out the mandated alerts to impacted entities. In general, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered remote and onsite network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have been awarded advanced certifications in core technology platforms including Cisco infrastructure, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning applications. This scope of expertise allows Progent to salvage and integrate the surviving parts of your information system after a ransomware assault and rebuild them quickly into a functioning network. Progent has worked with top insurance carriers including Chubb to help organizations recover from ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Guidance in Madison
To contact with Progent about crypto-ransomware settlement negotiation expertise in Madison, call Progent at 800-993-9400 or go to Contact Progent.



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