Progent's Ransomware Negotiation Consulting in Madison
Ransomware Defense and Recovery ExpertsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complex exercise that requires a mix of real-word experience, IT knowledge and business savvy. It also demands close co-operation with the victim's IT team and the insurance provider, if any. Because the number one priority of the ransomware victim is operational continuity, it is vital to establish recovery groups that operate efficiently, in parallel, and with intimate collaboration. Progent has the scope of technical skills and the deep bench of experts to complement your network support team and recover your network environment rapidly and economically.

Support provided by Progent's ransomware negotiation team include:

  • Determining the kind of ransomware used in the assault
  • Identifying and communicating with the hacker persona
  • Assessing the likelihood of recovery
  • Testing the threat actor's decryption tool
  • Deciding on an acceptable settlement with the ransomware victim and the cyber insurance provider
  • Establishing a settlement amount and timeline with the hacker
  • Verifying adherence to anti-money laundering regulations
  • Managing the crypto-currency disbursement to the TA
  • Receiving, reviewing, and using the TA's decryption utility
  • If necessary, contacting the TA for technical help with the decryptor tool
Concurrent with the settlement negotiations, Progent's ransomware team can help with:
  • Quarantining affected endpoints and data stores to arrest the spread of the assault
  • Creating replicas of every compromised server and endpoint and data store to allow forensics in parallel with recovery
  • Adding anti-virus protection to all virus-free endpoints
  • Recovering files from offline backups or uncompromised machines
  • Building a clean environment
  • Remapping and reconnecting datastores to match precisely their pre-attack state
Once the decryption utility has been mastered, Progent can assist you to recover computers and software services to their pre-arrack condition. Progent can also help you to conduct comprehensive forensics and create a report to share with the cyber insurance carrier. This document helps you to understand security gaps that must be corrected and recommends actions that should be taken to block subsequent ransomware assaults.

Paying Exfiltration Ransoms
In addition to extorting money for a decryption tool, modern variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim commonly try to steal (or "exfiltrate") files. TAs are then able to demand a separate payment in exchange for not divulging this data or selling it. Unfortunately, there is no method to prove that exfiltrated data have been totally deleted by the threat actor. In fact, in numerous instances the TA has limited control over the disposition of the data. Paying an exfiltration ransom does not eliminate the need for engaging the guidance of privacy lawyers, performing an audit on which files were compromised, and sending the required alerts to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided remote and onsite IT services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's data security experts have earned prestigious certifications such as CISA, CISSP-ISSAP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP applications. This scope of skills allows Progent to salvage and consolidate the undamaged parts of your IT environment following a ransomware intrusion and rebuild them rapidly into an operational system. Progent has collaborated with leading cyber insurance carriers like Chubb to help businesses recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Expertise in Madison
To contact with Progent about crypto-ransomware settlement services in Madison, phone Progent at 800-462-8800 or go to Contact Progent.



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    For mid-size businesses who need IT support, Progent offers an array of options such as on-site service, on-line support, phone-based Call Center, round-the-clock support with automatic network monitoring, emergency staffing, business relocation support, software development, and expert consultation. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers expert on-premises help for fixing technical problems rapidly and affordably.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous testing and extensive experience with information security design. ISSAP consultants possess comprehensive knowledge of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all aspects of architecture security.

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    Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that delivers a one-server platform for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting capabilities, permits customized reports powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to lower expenses and enhance availability. Progent's Microsoft-certified consultants can help your company to plan and execute pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also assist your organization to migrate smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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    Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive client interactions. Integrated Sales and Customer Service components allow in-house staff to share information to help improve sales success and offer consistent, effective customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your marketing or customer support data.

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    Progentís Microsoft certified consultants provide small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important applications rapidly and automatically to specified workers, reduce software expense and adhere to licensing agreements by understanding patterns of usage, improve Windows protection by improving your knowledge of vulnerability and by delivering targeted patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by fully exploiting the management capabilities built into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including program and hardware inventory.

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    VMware's NSX virtual network platform enables you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high level of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly restore the complete logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to design, deploy, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.

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