Ransomware Response Services

Progent's Ransomware Negotiation Consulting in Madison
Progent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complex exercise that requires a mix of real-word experience, IT knowledge and business savvy. It also demands close co-operation with the victim's IT team and the insurance provider, if any. Because the number one priority of the ransomware victim is operational continuity, it is vital to establish recovery groups that operate efficiently, in parallel, and with intimate collaboration. Progent has the scope of technical skills and the deep bench of experts to complement your network support team and recover your network environment rapidly and economically.

Support provided by Progent's ransomware negotiation team include:

• Determining the kind of ransomware used in the assault
• Identifying and communicating with the hacker persona
• Assessing the likelihood of recovery
• Testing the threat actor's decryption tool
• Deciding on an acceptable settlement with the ransomware victim and the cyber insurance provider
• Establishing a settlement amount and timeline with the hacker
• Verifying adherence to anti-money laundering regulations
• Managing the crypto-currency disbursement to the TA
• Receiving, reviewing, and using the TA's decryption utility
• If necessary, contacting the TA for technical help with the decryptor tool

• Quarantining affected endpoints and data stores to arrest the spread of the assault
• Creating replicas of every compromised server and endpoint and data store to allow forensics in parallel with recovery
• Adding anti-virus protection to all virus-free endpoints
• Recovering files from offline backups or uncompromised machines
• Building a clean environment
• Remapping and reconnecting datastores to match precisely their pre-attack state

Paying Exfiltration Ransoms
In addition to extorting money for a decryption tool, modern variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim commonly try to steal (or "exfiltrate") files. TAs are then able to demand a separate payment in exchange for not divulging this data or selling it. Unfortunately, there is no method to prove that exfiltrated data have been totally deleted by the threat actor. In fact, in numerous instances the TA has limited control over the disposition of the data. Paying an exfiltration ransom does not eliminate the need for engaging the guidance of privacy lawyers, performing an audit on which files were compromised, and sending the required alerts to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided remote and onsite IT services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's data security experts have earned prestigious certifications such as CISA, CISSP-ISSAP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP applications. This scope of skills allows Progent to salvage and consolidate the undamaged parts of your IT environment following a ransomware intrusion and rebuild them rapidly into an operational system. Progent has collaborated with leading cyber insurance carriers like Chubb to help businesses recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Expertise in Madison
To contact with Progent about crypto-ransomware settlement services in Madison, phone Progent at 800-462-8800 or go to Contact Progent.