Overview of Progent's Ransomware Settlement Negotiation Services in Madison
Ransomware Solutions ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complicated activity that calls for a combination of field experience, IT skills and business savvy. It also demands working closely with the victim's IT staff and the cyber insurance provider, if any. Because the top priority of the ransomware target is fast recovery, it is vital to establish response groups that operate effectively, in parallel, and with intimate collaboration. Progent offers the scope of IT skills and the depth of experts to supplement your IT support team and recover your network environment quickly and economically.

Services offered by Progent's ransomware settlement negotiation team include:

  • Establishing the type of ransomware involved in the attack
  • identifying and contacting the hacker
  • Assessing the likelihood of recovery
  • Testing the hacker's decryption capabilities
  • Determining a settlement with the ransomware victim and the cyber insurance provider
  • Negotiating a settlement amount and schedule with the TA
  • Confirming accordance with anti-money laundering (AML) sanctions
  • Carrying out the crypto-currency transfer to the TA
  • Acquiring, reviewing, and operating the hacker's decryptor utility
  • If needed, contacting the TA for technical assistance with the decryption utility
Concurrent with the ransom negotiations, Progent's ransomware team can help with:
  • Quarantining affected endpoints to arrest the spread of the attack
  • Creating replicas of every breached server and endpoint and data store to allow forensics in parallel with restoration
  • Adding anti-virus agents to all virus-free endpoints
  • Restoring files from air-gapped restores or uncompromised endpoints
  • Building a clean environment
  • Mapping and reconnecting drives to reflect exactly their pre-encryption state
After the decryption tool has been learned, Progent can assist you to restore physical and virtual devices and services to their original state. Progent can also assist you to perform a complete forensics analysis and create a document to deliver to the cyber insurance provider. This document helps you to understand security vulnerabilities that need to be corrected and suggests steps that can be performed to combat subsequent ransomware attacks.

Paying Exfiltration Ransoms
Beyond extorting money for a decryption utility, modern variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor commonly attempt to exfiltrate files. Hackers are then able to require an additional payment for not publishing this data on the dark web. Sadly, there is no way to be certain that exfiltrated data have been totally deleted by the TA. In fact, in numerous cases the threat actor has limited control about data custody. Paying an exfiltration ransom does not eliminate the need for engaging the advice of privacy attorneys, performing an inventory of files were stolen, and sending the mandated alerts to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided remote and onsite IT services across the United States for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SBEs includes consultants who have earned high-level certifications in foundation technologies including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP, and GIAC. (See Progent's certifications). Progent also offers top-tier support in financial and ERP software. This broad array of expertise gives Progent the ability to salvage and consolidate the undamaged pieces of your network after a ransomware assault and rebuild them rapidly into a functioning network. Progent has collaborated with leading cyber insurance carriers including Chubb to assist organizations clean up after ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Negotiation Guidance in Madison
To contact with Progent about ransomware settlement negotiation guidance in Madison, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent offers nationwide urgent technical support and consulting services for companies who operate Solaris networks or whose information systems include a mix of Solaris and Microsoft products. Online technical support provides maximum leverage for your IT dollar by preserving client efficiency and limiting the hours billed for network repair services. Advanced online support tools and experienced technicians and consultants allow Progent to handle the majority of network problems without squandering time and money by traveling to your location. In most of cases your network issues can be remediated by telephone or via a combination of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISM certified security professionals to assist with the most challenging system issues.

  • Online Support Microsoft ISA Server 2006 ISA Server 2006 Specialist
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  • Remote Monitoring and Reporting IT Consulting
    24x7 Network Outsourcing

    Remote 24x7 network monitoring, automated alerts, and periodic reports are crucial to maintaining the health of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can get a level of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) options available as low-cost services designed to help your company to identify and resolve a an array of network problems before they get big enough to impact productivity.

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  • Security Inventory Consultant
    Top Security Scan Specialist

    Progent provides small businesses two ultra-affordable network security inventory scanning packages that provide, at a set fee, remotely managed inventory scans of your security profile which are evaluated by professional security engineers who assess the results of the remote scan, deliver objective summaries of your existing network security, and offer recommendations for improvements. Progent offers two non-overlapping security inventory scanning packages for external and internal scanning that are priced to meet the budgets of small companies while delivering enterprise-class assessments of your network's exposure to attack.

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  • Top SQL Server 2012 Security Professional
    Support Services SQL Server 2012 AlwaysOn Failover Cluster

    Progent offers the support of certified engineers as well as seasoned software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and certified security consultants to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define an efficient and safe IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.

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  • Managed IT Services Consulting Remote Technical Support
    Managed IT Services Consulting Computer Consultants

    Progent's ProSight portfolio of managed services are designed to offer organizations who maintain small in-house IT support teams with affordable access to enterprise-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include flat-rate network maintenance costs, automation of common management processes, ongoing adoption of new information technology, graceful transition from legacy technology to current solutions, close alignment of information technology with business objectives, access to veteran network consultants, and allowing management to concentrate on business rather than fast-evolving computer technology.

  • Small Business Server Migration Specialists Top Small Business Network Consulting Firm
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  • Immediate Microsoft Exchange 2019 Server System Consulting Services
    EMail Virus Technology Consulting Company

    Progent's Microsoft-certified consultants have over a decade of experience providing email support for customers ranging from small businesses to large enterprises. Progent offers affordable support for all versions of Microsoft Exchange Server to strengthen email and virus security, design high availability email environments, and implement off-site and wireless email access. Progentís Microsoft Exchange consulting services can assist you in designing and carrying out a move from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent also provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can show you how to configure Microsoft Outlook Web App for popular web browsers. For e-mail virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard email filtering and encryption.

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  • Technology Professional UNIX
    UNIX Technology Professional

    Progent's Sun Solaris family support services offer small businesses and software developers assistance with administering and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your business contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide array of experience offers you a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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  • Top Ranked MSF Network Design Expert Microsoft Certified Project Methodology Assessment
  • Top Ranked iPad and Outlook Web App Technical Support Support and Help Mac Email client for Exchange
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  • VMware SRM Disaster Recovery Professional VMware Site Recovery Manager and NSX Professional

  • Exchange 2019 DLP Remote Consulting
    Exchange 2019 Disk Availability Group Engineers

    Progent can assist your organization in any phase of your upgrade to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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  • Windows Server 2008 R2 Consultant Windows Server 2008 Active Directory Outsourcing
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  • Network Support Help Desk Integration
    Award Winning Network Support Help Desk Specialist

    The Help Desk support delivery structure adopted by Progent's Technical Response Center offers small and midsize businesses an efficient alternative to reliance on independent consultants by offering extensive technical knowledge accessible to multiple support teams, optional 24x7 access to emergency assistance, fast escalation to world-class experts for solving the most difficult problems, support consistency and dependability, quick follow-up overseen by veteran service administrators, a selection of easy-to-use techniques for requesting support jobs, and a high level of process transparency made possible by trouble ticket updates and accessible through a web portal.

  • XenDesktop Technical Support Citrix HDX Troubleshooting
  • macOS Computer Systems Consulting Mac Online Technical Support Consultant

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