Progent's Ransomware Negotiation Services in Napa
Ransomware Protection ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complex activity that requires a mix of real-word experience, technical skills and business savvy. It also demands working closely with the cyber-extortion target's IT team and the insurance provider, if there is one. Because the number one priority of the ransomware target is operational continuity, it is vital to establish response groups that operate efficiently, in parallel, and with intimate collaboration. Progent offers the breadth of technical knowledge and the depth of personnel to supplement your IT staff and recover your network quickly and affordably.

Services provided by Progent's ransomware negotiation team include:

  • Establishing the type of ransomware involved in the attack
  • identifying and contacting the hacker persona
  • Evaluating the likelihood of recovery
  • Testing the threat actor's decryption tool
  • Determining a settlement amount with the ransomware victim and the insurance provider
  • Negotiating a settlement and schedule with the TA
  • Confirming adherence to anti-money laundering (AML) laws
  • Carrying out the crypto-currency payment to the hacker
  • Receiving, learning, and using the hacker's decryptor tool
  • If needed, contacting the threat actor for assistance with the decryption utility
Concurrent with the settlement negotiations, Progent's ransomware team can assist with:
  • Quarantining infected endpoints and data stores to arrest the spread of the assault
  • Creating digital copies of every breached server and endpoint and data store in order to perform forensics without interfering with restoration
  • Installing anti-virus agents to all clean endpoints
  • Recovering files from offline backups or unscathed endpoints
  • Creating a clean environment
  • Mapping and reconnecting datastores to match precisely their pre-attack state
After the decryption utility has been learned, Progent can assist you to recover machines and services to their pre-arrack state. Progent can also assist you to conduct a full forensic review and generate a document to share with the cyber insurance carrier. This report helps you to understand cybersecurity gaps that need to be eliminated and recommends actions that can be performed to combat future ransomware assaults.

Paying Exfiltration Ransoms
Beyond demanding money for a decryption utility, current strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor often attempt to steal (or "exfiltrate") information. Hackers can then demand a separate ransom for not divulging this information or selling it. Unfortunately, there is no method to guarantee that stolen data have been completely deleted by the threat actor. Actually, in numerous instances the threat actor has limited say over who can access the stolen files. Paying an exfiltration ransom does not free you from the need for engaging the advice of privacy lawyers, conducting an audit on which files were stolen, and performing the mandated alerts to impacted entities. In general, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided remote and on-premises IT services across the United States for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have been awarded advanced certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned prestigious certifications including CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP application software. This broad array of skills allows Progent to salvage and consolidate the undamaged pieces of your information system after a ransomware intrusion and rebuild them quickly into a functioning system. Progent has collaborated with top insurance providers like Chubb to assist businesses clean up after ransomware assaults.

Contact Progent about Ransomware Settlement Expertise in Napa
To get in touch with Progent about ransomware settlement negotiation guidance in Napa, call Progent at 800-462-8800 or go to Contact Progent.

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    Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based devices designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or onsite configuration and troubleshooting support to help you to plan, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi access point environments of any size or architecture.

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    Microsoft Communications Server provides IM and Real Presence as part of an extensible, enterprise-grade package offering advanced protection, seamless integration with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and elevated operational efficiencies, increased individual productivity, and better intellectual property security with this simple-to-manage, highly available IM platform. Effective implementations of Office Communications Server require careful planning and thought prior to installation. Progent's Microsoft-authorized consultants can deliver the skill necessary to realize all the advantages of Office Communications Server across your entire corporation.

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    Lync 2013, now called Skype for Business, enables businesses of all sizes to create a centrally managed and secure communications ecosystem that permits the modern BYOD computing style with IM, real-time presence, web conferencing with application sharing, as well as IP-based and PSTN calling across a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can assist you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model suitable for your current and long-term goals, implement Lync 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your IT staff and users. Progent offers expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.

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    Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade package offering advanced security, transparent compatibility with popular Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and improved operational efficiencies, increased worker productivity, and better IP protection with this simple-to-manage, highly available solution. Effective implementations of Microsoft Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-authorized consultants can provide the skill needed to deliver all the advantages of Microsoft Office Communications Server across your whole corporation.

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    Progent's Microsoft authorized experts provide three service programs to help mid-size and large organizations develop a cost-effective and successful in-house Network Support Help Desk. Progent's consulting services include ROI evaluation, process study and enhancement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies sift through the various top level Help Desk software packages available and determine which products might be excessively expensive, lack critical features, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who need to reinforce their in-house Help Desk team for special tasks or to substitute for absent or incapacitated workers.

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    Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications such as Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical online and on-premises consulting, application development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a seamless information management system.

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