Overview of Progent's Ransomware Negotiation Services in Napa
Ransomware Defense ExpertsProgent has experience negotiating ransomware settlements with threat actors. Negotiating an optimum settlement is a complicated activity that requires a mix of real-word experience, IT knowledge and business savvy. It also demands close co-operation with the cyber-extortion target's IT team and the insurance provider, if any. Since the top priority of the ransomware target is fast recovery, it is vital to deploy recovery groups that operate efficiently, concurrently, and in close communication. Progent offers the scope of IT knowledge and the deep bench of personnel to complement your network staff and recover your network environment quickly and economically.

Services provided by Progent's ransomware settlement experts include:

  • Determining the kind of ransomware used in the attack
  • making contact with the hacker
  • Evaluating the likelihood of recovery
  • Verifying the TA's decryption tool
  • Determining a settlement amount with the victim and the cyber insurance provider
  • Negotiating a settlement and timeline with the hacker
  • Checking accordance with anti-money laundering (AML) sanctions
  • Managing the crypto-currency payment to the TA
  • Receiving, learning, and using the hacker's decryption utility
  • If needed, contacting the TA for assistance with the decryption utility
In parallel with the ransom negotiations, Progent's ransomware staff can assist with:
  • Quarantining infected endpoints to arrest the spread of the attack
  • Creating digital copies of each breached server and endpoint and data store to allow forensics without interfering with cleanup
  • Adding anti-virus agents to all virus-free endpoints
  • Restoring files from air-gapped backups or uncompromised endpoints
  • Creating a clean recovery environment
  • Remapping and connecting datastores to match exactly their pre-attack state
Once the decryption utility has been mastered, Progent can assist you to restore machines and software services to their pre-arrack condition. Progent can also assist you to perform comprehensive forensics and create a report to deliver to the cyber insurance carrier. This document helps you to understand security vulnerabilities that must be fixed and recommends steps that can be taken to counter subsequent ransomware attacks.

Settling Exfiltration Ransoms
Beyond demanding payment for a decryption tool, current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor commonly try to exfiltrate information. Hackers can then require an extra payment for not posting this information or selling it. Sadly, there is no method to guarantee that stolen data have been completely deleted by the hacker. Actually, in numerous instances the threat actor has limited say about who can access the stolen files. Paying an exfiltration ransom does not free you from the need for engaging the advice of privacy attorneys, performing an inventory of files were compromised, and carrying out the required notifications to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and on-premises IT services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have been awarded high-level certifications in core technology platforms such as Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications including CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP application software. This breadth of skills allows Progent to salvage and consolidate the undamaged pieces of your IT environment after a ransomware attack and reconstruct them rapidly into a functioning system. Progent has worked with leading insurance carriers like Chubb to assist businesses recover from ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Negotiation Services in Napa
To get in touch with Progent about crypto-ransomware settlement guidance in Napa, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent's consultants can help you to evaluate the benefits of Lync Server for your business and can assist you to design and carry out an installation of Microsoft Lync Server that unifies the management of Instant Messaging and Presence and improves the output of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can in addition help you to perform an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can use Lync Server to enhance the team-computing capabilities of MS Office programs, and provide online seminars and ongoing technical support for Lync Server 2010 and other Microsoft technologies.

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    Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other personal devices.

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    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's production servers in a solution that gives the highest level of availability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are built on proven virtualization architectures that enable small companies with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.

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    Progent's Check Point Software firewall experts can show you how to design, deploy, and administer firewall solutions built around Check Point Software NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also help you support older Check Point firewall models or migrate efficiently to Check Point's next-generation security gateways.

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    Progent's Cisco-certified network engineers can help you design an affordable, 24x7 Internet configuration solution that can deliver 24x7 Internet connectivity via a broad range of fault tolerant Internet network technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to help you utilize the latest technology for high availability Internet connections to create an economical, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability.

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    Progent's Cisco CCIE-certified SIP infrastructure consultants can assist your business to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable remote or on-premises support to assist companies to move efficiently to a productive communications ecosystem that delivers fast ROI. Progent's certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.

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    Progent's UNIX platform consulting experts provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent can give your organization contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise provides you with a convenient one-stop source to show you how to create and manage a protected and reliable cross-platform network and communications solution that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. UniFi appliances running on multiple venues with thousands of APs can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned wireless professionals who can help your organization to determine the benefits of Ubiquitiís UniFi technology for your business and help you to plan, install, manage, and troubleshoot your UniFi ecosystem.

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    Microsoft SQL Server 2008 offers powerful, familiar tools to IT experts as well as to information workers, lessening the complexity of creating, integrating, administering, and accessing enterprise data and database programs in environments ranging from mobile devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2008 require a network consultant with real-world experience and wide knowledge in planning and deploying information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

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    Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and maximum uptime for key workloads by offering unified, cross-platform tracking of physical and virtual infrastructure deployed throughout local datacenters and cloud environments. Progent's SCOM consulting group can provide advanced online and onsite expertise to assist organizations of any size to design, implement, optimize, enhance and repair Operations Manager 2016 deployments. Progent can help you to move to SCOM 2016 from older versions of Operations Manager or from different monitoring platforms, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.

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    Progent's Cisco Meraki Wi-Fi AP consultants provide remote and onsite support to assist organizations of any size to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to configure and support Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that provides identical connectivity, performance, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or device.

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    Progent's Wi-Fi site survey and predictive modeling help you to design, install and debug a Wi-Fi network customized for your environment, offering you a wireless solution that delivers the coverage, speed, capacity, Quality of Service, security, and hand-off ability your company needs. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless LAN and on-premises survey services for validating, tuning, and debugging a functioning Wi-Fi network.

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    Microsoft 365, previously branded Office 365, is Microsoft's extensive family of productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are available in an array of subscription plans intended for customers ranging from students and households to enterprises. Progent can provide fast and affordable online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can assist you to evaluate the many subscription plans available with Microsoft 365 and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that transparently combine on-premises and cloud products and services.

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    Progent can provide onsite education customized for individuals who want to expand their understanding of the macOS and OS X operating system, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for macOS and Mac OS X application software.

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    VMware's NSX virtual network platform allows you to build entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to plan, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

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    Progent's short-term IT staffing services enable organizations to meet the need for IT professionals without incurring the costs and hassle that come with identifying and recruiting reliable technical workers and without adding to your full-time workforce.

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    Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and powered by software first produced by Connectix, delivers the power necessary to accomplish server consolidation, application upgrade, and server isolation projects via virtualization technology in an enterprise-ready IT network with advanced expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at companies who want to improve ROI in application development and piloting, upgrading from legacy mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can help your business to assess and deploy Microsoft Virtual Server.

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    Microsoft Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, scalability, and flexibility that accelerate productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective online engineering, troubleshooting, and training services to help you to plan, implement, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.

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    Progentís non-stop inter-site connectivity and 24x7 system infrastructure professionals can help small companies create non-stop Interoffice connectivity through redundant system architectures with transparent failover. Progentís Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice networking.

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    Progentís data center support services are intended for companies with equipment housed at IDCs or data center colo hosting facilities and requiring on-demand on-site assistance at the co-location facility plus off-site support from Microsoft and Cisco Certified experts. Progent provides a full range of IDC and data center and colo consulting services including system topology analysis, Windows and Linux server integration and support, troubleshooting for server and telecommunications infrastructure, design and installation of zero-downtime configurations, architecting and deploying layered security structures, firewall integration and support, designing load balancing environments, and planning fault tolerant server and storage cluster configurations.

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