Overview of Progent's Ransomware Negotiation Consulting in Napa
Ransomware Defense and Recovery ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Reaching an optimum settlement is a complex activity that requires a combination of real-word experience, technical knowledge and business savvy. It also requires working closely with the victim's IT team and the cyber insurance carrier, if there is one. Since the top goal of the ransomware victim is fast recovery, it is critical to establish response teams that work efficiently, concurrently, and in close communication. Progent has the breadth of IT skills and the depth of personnel to complement your IT staff and restore your network environment rapidly and affordably.

Support offered by Progent's ransomware settlement team include:

  • Establishing the kind of ransomware used in the attack
  • identifying and contacting the hacker persona
  • Assessing the likelihood of recovery
  • Verifying the threat actor's decryption capabilities
  • Budgeting a settlement range with the ransomware victim and the cyber insurance carrier
  • Establishing a settlement amount and schedule with the hacker
  • Checking adherence to anti-money laundering (AML) regulations
  • Carrying out the crypto-currency payment to the hacker
  • Acquiring, reviewing, and operating the hacker's decryption utility
  • If needed, contacting the hacker for assistance with the decryption utility
In parallel with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating affected endpoints and data stores to prevent further spread of the assault
  • Making replicas of each compromised server and endpoint and data store in order to perform forensics without interfering with restoration
  • Installing anti-virus protection to all clean endpoints
  • Salvaging data from air-gapped restores or uncompromised endpoints
  • Creating a clean recovery environment
  • Remapping and reconnecting datastores to reflect precisely their pre-encryption condition
Once the decryption utility has been learned, Progent can assist you to restore computers and services to their original condition. Progent can also help you to perform a forensics investigation and create a report to share with the insurance provider. This report helps you to understand cybersecurity vulnerabilities that need to be corrected and recommends actions that should be performed to block subsequent ransomware attacks.

Paying Exfiltration Ransoms
In addition to demanding payment for a decryption tool, current strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor commonly try to steal (or "exfiltrate") information. Hackers can then require an extra payment for not publishing this information on the dark web. Sadly, there exists no way to prove that stolen files have been totally erased by the threat actor. Actually, in many instances the TA has little control about data custody. Paying an exfiltration ransom does not free you from the need for engaging the guidance of privacy attorneys, conducting an investigation into which data were taken, and performing the necessary notifications to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and on-premises network services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have been awarded advanced certifications in core technology platforms such as Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also has guidance in financial and ERP applications. This breadth of skills gives Progent the ability to identify and consolidate the undamaged pieces of your network after a ransomware intrusion and rebuild them quickly into an operational system. Progent has worked with leading cyber insurance carriers like Chubb to help businesses recover from ransomware assaults.

Contact Progent about Ransomware Settlement Expertise in Napa
To contact with Progent about ransomware settlement negotiation guidance in Napa, call Progent at 800-462-8800 or go to Contact Progent.



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    Cisco's security and remote access solutions for small to mid-size businesses represent a complete range of manageable protection hardware and software to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that fit best with your corporate objectives.

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    The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.


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