Progent's Ransomware Negotiation Consulting in Calgary
Ransomware Solutions ConsultantsProgent is experienced in negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complex exercise that requires a mix of real-word experience, technical knowledge and business savvy. It also demands working closely with the cyber-extortion target's IT team and the cyber insurance carrier, if any. Because the top goal of the ransomware target is operational continuity, it is critical to establish recovery teams that work effectively, in parallel, and with intimate collaboration. Progent offers the breadth of technical knowledge and the deep bench of experts to supplement your IT staff and restore your network rapidly and economically.

Support available from Progent's ransomware settlement experts include:

  • Determining the kind of ransomware involved in the assault
  • making contact with the hacker persona
  • Evaluating the likelihood of recovery
  • Verifying the TA's decryption capabilities
  • Budgeting a settlement with the ransomware victim and the cyber insurance provider
  • Establishing a settlement and schedule with the TA
  • Checking compliance with anti-money laundering (AML) laws
  • Managing the crypto-currency disbursement to the hacker
  • Acquiring, learning, and using the threat actor's decryption mechanism
  • If necessary, contacting the TA for technical help with the decryptor tool
Concurrent with the ransom negotiations, Progent's ransomware team can assist with:
  • Quarantining infected endpoints to arrest the progress of the attack
  • Creating digital copies of each infected device and data store to allow forensics without interfering with recovery
  • Adding anti-virus agents to all virus-free endpoints
  • Restoring data from air-gapped backups or uncompromised endpoints
  • Building a pristine recovery environment
  • Remapping and reconnecting datastores to reflect precisely their pre-encryption condition
After the decryption tool has been mastered, Progent can help you to restore physical and virtual devices and software services to their original condition. Progent can also help you to perform a full forensic review and create a report to deliver to the cyber insurance provider. This report helps you to understand security gaps that must be corrected and suggests actions that should be taken to block subsequent ransomware assaults.

Paying Exfiltration Ransoms
In addition to demanding money for a decryption utility, current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor commonly try to steal (or "exfiltrate") information. Hackers are then able to demand an extra ransom for not publishing this information on the dark web. Sadly, there is no way to prove that exfiltrated files have been totally deleted by the TA. In fact, in many instances the TA has little control about where the information ends up. Settling an exfiltration ransom does not free you from the necessity of seeking the advice of privacy lawyers, performing an inventory of files were compromised, and performing the required alerts to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered remote and onsite IT services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have earned high-level certifications in core technology platforms including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning application software. This breadth of skills gives Progent the ability to identify and integrate the surviving pieces of your information system following a ransomware intrusion and reconstruct them quickly into a viable system. Progent has worked with leading cyber insurance providers including Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Calgary
To get in touch with Progent about ransomware settlement negotiation services in Calgary, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to help you to fix critical problems uncovered by SCOM 2012.

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    Progent's Linux support experts provide small businesses and software developers assistance with managing and supporting Linux systems that coexist with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience provides you with an easy one-stop source to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    For companies that have a combination of Mac and Windows computers, there are two popular solutions for using Windows-only applications on a Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a remote Microsoft Windows-based PC to run Windows programs and share system resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so you are able to use Microsoft Windows applications directly. Progent's Mac technology consultants can assist your business to maintain these solutions for using Windows programs on your Apple Macs and can also assist your organization to assess and configure other products for Microsoft Windows PC simulation.

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    MS Communications Server delivers IM and Real Presence in an extensible, enterprise-grade package offering enhanced security, seamless integration with other Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows cost savings and improved business efficiencies, enhanced individual output, and stronger intellectual property protection. Microsoft Office Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts can provide remote and on-premises configuration support and mediation services for your Office Communications Server deployment and can assist your organization to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and carry out a smooth migration that will add significant strategic value to your information network

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    Progent provides three basic kinds of Call Center services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your clients convenient access to a reliable support group with extensive experience delivering phone support and online troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Call Center a respected reputation as a solid contributor to company performance. Progent's goal is to resolve and not simply record problems.

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    Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in a solution that delivers the highest level of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting and management options are built on mature virtualization techniques that enable small and midsize companies with multi- platform environments to economize significantly on the expense of capital equipment, infrastructure support, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.

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    Progent's Wi-Fi site survey services help you to design, deploy and troubleshoot a Wi-Fi LAN adapted to your environment, providing you a wireless solution that has the reception, performance, density, QoS, data protection, and roaming ability your business requires. Wi-Fi site survey services from Progent include online predictive analysis for designing a wireless LAN and on-premises survey services for confirming, tuning, and troubleshooting a functioning Wi-Fi network.

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    Key features of Dynamics GP accounting include a modular design that lets you buy just the components you require, a standardized foundation based on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting capabilities that permit you to monitor all operations, income and spending and sales trends, compatibility with Microsoft Office to speed access to corporate information, the capability to integrate data from virtually any database or workstation application into Microsoft GP, plus an open design that makes it easy to develop specialized applications. Progent can help you configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can offer experienced GP consultants to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business solution.

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    Progent offers customized online training for an array of client apps and environments such as Microsoft Office Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online instruction provides the advantages of conventional in-person instruction, such as immediate communication between clients and teachers, but avoids the expenses of transportation and the challenge of attempting to synchronize the schedules of multiple trainees. Available to single students or classes of all sizes, Progent's live online instruction allows the trainer to conduct the class from an online facility while the clients can be dispersed throughout a campus or across the the U.S. Virtual training deploys powerful teaching aids like virtual white boards, real-time questions, and shared desktops. Classes can be brief and personalized to specialized topics or extended in duration and broader in coverage.

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    Progent's Support for IT Service Organizations lets you use Progent's consulting experts under your own service brand as a seamless extension of your IT services team.

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    VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly restore the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to plan, deploy, test and manage a disaster recovery solution based on VMware SRM and VMware NSX.

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