Overview of Progent's Ransomware Negotiation Services in Calgary
Ransomware Defense ConsultantsProgent has experience negotiating ransomware settlements with threat actors. Negotiating an acceptable settlement is a complex exercise that calls for a combination of field experience, technical skills and business savvy. It also demands close co-operation with the victim's IT staff and the cyber insurance carrier, if there is one. Since the number one priority of the ransomware target is fast recovery, it is critical to deploy recovery teams that operate effectively, in parallel, and in close communication. Progent has the breadth of IT knowledge and the deep bench of experts to supplement your network support team and restore your network rapidly and economically.

Support provided by Progent's ransomware negotiation experts include:

  • Establishing the type of ransomware involved in the assault
  • Identifying and communicating with the hacker persona
  • Evaluating the recovery risk
  • Validating the threat actor's decryption tool
  • Deciding on an acceptable settlement payment with the victim and the insurance provider
  • Negotiating a settlement and timeline with the threat actor
  • Checking accordance with anti-money laundering (AML) sanctions
  • Carrying out the crypto-currency payment to the TA
  • Acquiring, reviewing, and using the threat actor's decryptor mechanism
  • If necessary, contacting the threat actor for technical assistance with the decryption tool
In parallel with the settlement negotiations, Progent's ransomware team can help with:
  • Quarantining infected endpoints and data stores to prevent further spread of the assault
  • Creating replicas of each infected device and data store to allow forensics without interfering with recovery
  • Adding A/V protection to all clean endpoints
  • Recovering data from offline backups or unscathed machines
  • Building a clean recovery environment
  • Remapping and reconnecting datastores to reflect precisely their pre-encryption state
After the decryption utility has been learned, Progent can help you to recover physical and virtual devices and services to their original state. Progent can also help you to perform a complete forensics analysis and generate a document to deliver to the insurance carrier. This report helps you to understand security gaps that must be fixed and suggests actions to be performed to block subsequent ransomware assaults.

Settling Exfiltration Ransoms
In addition to extorting payment for a decryption utility, modern variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Egregor commonly attempt to exfiltrate files. Hackers can then demand an additional ransom for not divulging this data or selling it. Unfortunately, there exists no method to prove that stolen files have been totally erased by the TA. In fact, in many cases the threat actor has little control over where the information ends up. Paying an exfiltration ransom does not free you from the necessity of engaging the advice of privacy lawyers, conducting an audit on which data were stolen, and sending the required alerts to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided remote and onsite network services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in core technologies including Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has guidance in financial management and Enterprise Resource Planning application software. This broad array of skills gives Progent the ability to identify and integrate the surviving pieces of your network after a ransomware assault and rebuild them rapidly into an operational network. Progent has collaborated with leading insurance carriers including Chubb to assist businesses clean up after ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Guidance in Calgary
To get in touch with Progent about crypto-ransomware settlement services in Calgary, call Progent at 800-462-8800 or go to Contact Progent.



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    Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the basis for a feature-rich but easy-to-manage information. The integration requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires a network consultant with real-world background and broad knowledge in planning and implementing effective end-to-end information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience assures you success in installing, managing, and troubleshooting IT solutions powered by the SBS suite of servers and applications.

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    Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.

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    Progent's Microsoft-certified professionals have 20 years of background designing, installing, and supporting email systems for companies in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email environment offers compliance, high availability, easy connectivity for remote and mobile users, time-saving management utilities, and productive integration with telecommunications. Progent offers expertise and integration services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003 Server, and Exchange 2000. Progent can also help small or medium companies to migrate to MS Exchange 2016 Server or Microsoft Exchange 2013.

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    For advanced project management assistance, Progent offers the services of veteran IT experts with decades of experience in IT management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist enterprise customers follow best practices to ensure that strategic projects are successfully completed on schedule and within budget.

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    Progent's Data Center engineers can show you how to find fault-tolerant data centers that match the particular needs of your business. High availability colocation sites are especially attractive to small organizations due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to build an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for typical small businesses. Progent can help you reap all the advantages of high availability data centers and 24x7 colo sites by offering a complete range of engineering and maintenance services.

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    Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.

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    Progent's Data Center professionals can help you find high availability data centers that meet the particular requirements of your business. Fault tolerant co-location sites are especially appealing to small companies because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to create an on-site data center with even a basic level of fault tolerance is financially prohibitive for the majority of small companies. Progent can help you get all the benefits of non-stop data centers and fault tolerant colo sites by providing a full range of engineering and maintenance services.

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    Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and on-premises expertise, software development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a cohesive information management solution.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting team with hands-on expertise and broad knowledge in planning and integrating cohesive, end-to-end network technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's IT support can assist you with designing, deploying, administering, and supporting Windows Server solutions that increase the productivity of your IT system. Progent's consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.

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    MS Office Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade solution offering enhanced protection, transparent compatibility with additional Microsoft software, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Communications Server allows lower costs and improved operational efficiencies, increased worker productivity, and better intellectual property security. MS Office Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and on-premises support and mediation services for your Office Communications Server 2007 deployment and can help you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and carry out a smooth upgrade that will add significant strategic value to your IT system

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    Progent offers small businesses a pair of low-cost security inventory scanning packages that provide, at a set price, remotely managed inventory scans of your network security profile which are analyzed by certified security engineers who assess the results of the remote scan, present objective evaluations of your existing security vulnerability, and offer suggestions for enhancements. Progent has developed two complementary security inventory scanning packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while providing enterprise-class assessments of your network's exposure to assault.

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    Progent can assist companies of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware investments. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and ensure you avoid the typical errors small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.

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    E-Mail Guard is Progent's affordable antispam and virus defense service that offers small companies world-class protection from spam, viruses, DHA attacks, and other forms of e-mail-based attacks on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-based spam filtering and virus protection services that ward off email attacks before they can penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail systems, regardless of server vendor, hardware technology, or data center location.

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    Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.

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    For smaller businesses, computer security and information assurance and regulatory compliance can be excessively complicated to stay ahead of but too dangerous to overlook. The largest biggest institutions have been hacked, and the leading cloud services have occasionally been taken down. It looks like there's no place to run. Progent makes it affordable for smaller businesses to implement critical security tasks effectively by offering the advantage of billed time to the closest minute with no minimum charge for online support. You can have access to a seasoned computer expert to deliver just the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any aspect of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a comprehensive security plan.

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