Progent's Ransomware Negotiation Services in Addison
Ransomware Defense and Recovery ConsultantsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complex activity that requires a combination of real-word experience, technical skills and business acumen. It also calls for close co-operation with the victim's IT staff and the insurance provider, if any. Because the number one priority of the ransomware target is fast recovery, it is critical to deploy response groups that work effectively, in parallel, and with intimate collaboration. Progent offers the scope of technical skills and the depth of experts to supplement your network support team and recover your network environment quickly and affordably.

Support provided by Progent's ransomware settlement experts include:

  • Establishing the kind of ransomware involved in the attack
  • identifying and contacting the hacker
  • Evaluating the likelihood of recovery
  • Testing the hacker's decryption tool
  • Determining a settlement range with the ransomware victim and the insurance provider
  • Establishing a settlement and schedule with the threat actor
  • Checking adherence to anti-money laundering (AML) regulations
  • Carrying out the crypto-currency payment to the TA
  • Receiving, learning, and operating the hacker's decryptor utility
  • If needed, contacting the TA for technical assistance with the decryption utility
In parallel with the ransom negotiations, Progent's ransomware staff can assist with:
  • Quarantining infected endpoints to arrest the spread of the assault
  • Making digital copies of each breached device and data store to allow forensics without interfering with recovery
  • Installing A/V protection to all clean endpoints
  • Recovering files from offline backups or unscathed machines
  • Building a pristine recovery environment
  • Remapping and reconnecting drives to reflect precisely their pre-encryption condition
Once the decryption tool has been mastered, Progent can assist you to recover machines and services to their original condition. Progent can also help you to perform a forensics investigation and create a report to deliver to the insurance carrier. This report identifies cybersecurity vulnerabilities that must be corrected and recommends actions to be taken to combat future ransomware attacks.

Paying Exfiltration Ransoms
Beyond demanding payment for a decryption tool, current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor often try to exfiltrate information. TAs can then demand a separate settlement in exchange for not posting this information or selling it. Unfortunately, there exists no way to guarantee that exfiltrated files have been completely deleted by the hacker. Actually, in many instances the hacker has limited say about data custody. Paying an exfiltration ransom does not free you from the necessity of getting the guidance of privacy attorneys, conducting an investigation into which files were stolen, and carrying out the required alerts to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and onsite network services throughout the U.S. for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have been awarded advanced certifications in core technologies including Cisco networking, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP software. This scope of expertise gives Progent the ability to salvage and consolidate the surviving pieces of your IT environment after a ransomware attack and rebuild them rapidly into a functioning system. Progent has collaborated with leading cyber insurance providers like Chubb to help organizations recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Guidance in Addison
To get in touch with Progent about ransomware settlement expertise in Addison, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent offers affordable remote support from consultants skilled in a broad array of products and services that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent offers expertise for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can help you to design, enhance, or troubleshoot backup/restore systems for a range of architectures including on-premises, remote, cloud-based, or a mix.

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    Progentís consultants can assist you to design and carry out an efficient move from onsite Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and Azure AD Connect to centralize identity and access services across on-premises and Azure resources.

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    Citrix HDX Integration Services

    Citrix offers a comprehensive line of products that deliver enterprise-grade manageability, expandability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the business advantages of Citrix virtualization products and can help you plan, validate, deploy, optimize, and support Citrix virtualization platforms.

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    Technical Support Exchange 2003 Upgrade

    Progent's Microsoft-certified professionals provide technical support and IT consulting expertise for Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's migration, configuration, management, and support expertise for Exchange Server include planning, installation, documentation, local and remote technical support, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.

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    For help creating, enhancing, or repairing applications for Microsoft Windows, any version of Linux, or for the Web, Progentís team of programmers, relational database designers, and software project managers can help ensure you get the project completed on schedule and within budget. Progent's seasoned application programmers offer cost-effective and expert remote help for projects as simple as writing Vidual Basic macros for Excel or as large as rolling out mission-critical RDBMS applications built on SQL Server or Oracle.

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    Progent's virtual classroom webinars offer small companies the affordability, ease, and flexibility of virtual learning plus the proven training methods of experienced teachers who use the latest collaboration software to simulate real-time, participatory learning environments. Progent offers online education for popular desktop applications including components of Microsoft Office such as Excel, Word, Access, and Project: Microsoft Dynamics business accounting and management reporting solutions such as Microsoft Dynamics GP (Great Plains); as well as other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network voice communication. Lync Server 2010 can enhance the functionality of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and onsite support services to assist your company to maintain and repair your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.

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    Progent's Cisco Catalyst Wi-Fi 6 WAP experts offer affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs.

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    Progentís IT outsourcing packages provide affordable computer consulting for medium-size organizations. Whether it includes designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or developing a web-based eCommerce solution, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, permitting network service budgets to grow in a more linear and controlled manner than is feasible by assembling a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available system architecture for your vital Windows-based applications including Windows Server 2008, Exchange Server, and SQL Server.

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    Progent's Cisco Catalyst Wi-Fi 6 Wireless Access Point experts can provide affordable remote and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).

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    Progent's Cisco-certified Wi-Fi technology experts can help organizations to configure, administer, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent can help small and medium-size businesses to design, implement, validate and manage data protection systems required for teleworkers.

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  • Microsoft Exchange 2010 Migration Consulting
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    Progent's Microsoft-certified consulting engineers can assist your organization to assess the value of Microsoft Exchange 2010 for your company and can help you to plan and implement a smooth upgrade to Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick return on investment by increasing your productivity, cutting the expense of equipment and support, simplifying administration, and integrating your key communications technologies.

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    Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and support services to help you to design, install, manage, optimize, and debug Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's experts can also assist you to design and implement hybrid networks that integrate local and cloud-based resources and that provide easy access, enhanced security and compliance, unified management, and dependable operation for all your wired and wireless devices.

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    Progent's UNIX platform support services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient one-stop source to help you create and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.

  • Windows Server 2012R2 Clustering IT Consultants Windows Server 2012R2 Configuration Manager Setup and Support
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