Overview of Progent's Ransomware Settlement Negotiation Consulting in Fort Myers
Ransomware Protection ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complex activity that requires a combination of field experience, technical skills and business savvy. It also demands close co-operation with the cyber-extortion target's IT staff and the cyber insurance carrier, if there is one. Because the number one priority of the ransomware victim is operational continuity, it is vital to deploy recovery groups that work effectively, in parallel, and with intimate collaboration. Progent offers the breadth of IT knowledge and the depth of personnel to supplement your IT support team and recover your network environment rapidly and affordably.

Support offered by Progent's ransomware negotiation experts include:

  • Establishing the type of ransomware used in the attack
  • Identifying and communicating with the hacker persona
  • Assessing the likelihood of recovery
  • Verifying the TA's decryption capabilities
  • Determining a settlement range with the victim and the insurance carrier
  • Establishing a settlement and timeline with the hacker
  • Confirming compliance with anti-money laundering (AML) sanctions
  • Carrying out the crypto-currency payment to the TA
  • Acquiring, learning, and operating the TA's decryptor utility
  • If needed, contacting the hacker for technical assistance with the decryption utility
Concurrent with the settlement negotiations, Progent's ransomware team can assist with:
  • Isolating infected endpoints to prevent further spread of the attack
  • Making digital copies of each breached device and data store to allow forensics in parallel with restoration
  • Installing A/V agents to all virus-free endpoints
  • Recovering data from offline backups or unscathed machines
  • Creating a pristine environment
  • Mapping and reconnecting datastores to reflect precisely their pre-encryption state
After the decryption tool has been learned, Progent can help you to restore physical and virtual devices and software services to their original state. Progent can also assist you to perform comprehensive forensics and generate a report to share with the cyber insurance carrier. This document identifies cybersecurity vulnerabilities that must be eliminated and recommends actions that should be taken to counter future ransomware attacks.

Settling Exfiltration Ransoms
In addition to demanding money for a decryption tool, modern variants of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor often try to steal (or "exfiltrate") files. TAs are then able to require a separate settlement for not divulging this data on the dark web. Sadly, there is no method to be certain that stolen data have been completely erased by the TA. In fact, in numerous instances the threat actor has little say over data custody. Settling an exfiltration ransom does not free you from the need for seeking the advice of privacy lawyers, performing an inventory of data were taken, and sending the necessary notifications to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided online and onsite network services across the U.S. for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have been awarded advanced certifications in core technologies such as Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also offers guidance in financial management and ERP application software. This broad array of expertise gives Progent the ability to identify and integrate the surviving parts of your network following a ransomware intrusion and rebuild them rapidly into a functioning system. Progent has worked with top insurance carriers including Chubb to assist businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Expertise in Fort Myers
To contact with Progent about ransomware settlement negotiation guidance in Fort Myers, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's UNIX family support services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient single source to show you how to create and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Slackware.

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    ProSight Reporting is a growing suite of real-time reporting utilities created to work with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    If you are an information technology consultant with system support expertise, teaming with Progent and assisting Progent's clients will enhance your skills through collaboration with our team of motivated, world-class consulting experts. Progent's commitment to offering IT expertise and technical support to small and midsize businesses will offer you the chance to work closely with decision makers and add tangibly to the success of exciting companies. Also, Our virtual office environment provides the most advanced tools for off-site service and wireless access to help you to deliver speedy fixes when you take on business-critical problems.

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    Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the foundation for a powerful but manageable information. The IT sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 calls for a computer consultant with real-world experience planning and building seamless, end-to-end business network environments. Progent's Microsoft Small Business Server consultants have an average of over a decade of background supporting business networks founded on Microsoft products. This expertise assures you success in installing, administering, and maintaining IT environments that include the Small Business Server suite of servers and applications.

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    Progent offers organizations of any size enterprise-class network remote or on-premises consulting for networks powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security expertise for businesses varying in size from the small office to the global enterprise.

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    Even if your company has a small computer support staff and a limited IT budget, your information system can still feature the same high availability and responsiveness that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network professionals, the latest system management software for 24x7 monitoring and alerts, and economical service packages such as a help desk call center to keep your vital business applications and servers operating.

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    Progent's webinar training classes offer small businesses the cost savings, ease, and versatility of web-based learning plus the proven pedagogic techniques of experienced teachers who utilize the latest technology to emulate real-time, participatory learning environments. Progent can provide webinar training for popular desktop applications including elements of Microsoft Office suite such as Excel, Word, Access, and Project: Dynamics business accounting and management software including Microsoft Dynamics GP (Great Plains); plus additional leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and expedite your ROI.

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    Progent's Cisco-certified wireless consulting experts can assist organizations of all sizes to design, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to achieve the throughput, range, capacity, expandability, security and ease of management needed for seamless connectivity between Wi-Fi and wired networks. Progent offers affordable online and onsite support for legacy and current 802.11ac Aironet access points and Progent can help your business design and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.

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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to expand with your growing business requirements. Progent's Cisco-Certified network consultants support Cisco's comprehensive line of hardware and software targeted at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user authentication, authorization, and tracking from a graphical Web interface.

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    Even if your company has a small network support staff and a modest IT budget, your information network can still feature the same high availability and responsiveness that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT consultants, the most recent system management products for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital network applications and servers up and running.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and wireless email access. Progent's Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.

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    Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support staff, create an enterprise-wide security plan, automate network management, help with application development, and build and validate a DR/BC plan.

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    Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business goals.

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    The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of support in Microsoft integration, ensures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with planning, installing, administering and troubleshooting powerful IT solutions powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Microsoft Windows NT.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of skill that information security professionals are expected to learn. CISM gives executive management the assurance that those who have qualified for their CISM credential have the experience and knowledge to deliver efficient security management and support services.

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    Progent's Microsoft-certified Windows 11 consultants can provide a range of services for Windows 11 such as cloud solutions, mobile management, teleworker connectivity, data and identity security, streamlined deployment, and Help Desk Call Center support.

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    Progent has 20 years of experience assisting small and medium-size businesses to design, deploy, tune, manage, and troubleshoot IT networks that incorporate a remote workforce.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.

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    Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to install and customize SCOM 2012 management packs according to best practices for tracking network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to fix critical problems detected by Microsoft SCOM 2012.

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    VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a consistent process for recovering applications and services quickly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also allows non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager.

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