Ransomware Solutions Consultants

Overview of Progent's Ransomware Negotiation Services in Phoenix
Progent is experienced in negotiating ransomware settlements with threat actors (TAs). Reaching an optimum settlement is a complicated exercise that calls for a combination of field experience, IT knowledge and business savvy. It also demands working closely with the cyber-extortion target's IT staff and the cyber insurance carrier, if there is one. Because the number one goal of the ransomware victim is fast recovery, it is vital to deploy response teams that work efficiently, in parallel, and in close communication. Progent has the scope of IT knowledge and the depth of personnel to supplement your IT support team and recover your network rapidly and economically.

Services available from Progent's ransomware negotiation team include:

• Establishing the type of ransomware used in the attack
• identifying and contacting the hacker
• Evaluating the recovery risk
• Validating the threat actor's decryption capabilities
• Determining a settlement range with the ransomware victim and the cyber insurance provider
• Establishing a settlement amount and timeline with the threat actor
• Checking adherence to anti-money laundering (AML) sanctions
• Carrying out the crypto-currency payment to the TA
• Acquiring, learning, and using the TA's decryptor utility
• If needed, contacting the hacker for technical help with the decryption utility

• Quarantining affected endpoints to arrest the progress of the assault
• Creating digital copies of every compromised server and endpoint and data store in order to perform forensics in parallel with recovery
• Adding A/V agents to all clean endpoints
• Recovering files from air-gapped backups or uncompromised machines
• Creating a pristine environment
• Remapping and connecting drives to reflect precisely their pre-encryption state

Paying Exfiltration Ransoms
Beyond extorting money for a decryption tool, current strains of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim often attempt to steal (or "exfiltrate") files. Hackers can then demand a separate settlement in exchange for not publishing this data on the dark web. Sadly, there exists no way to prove that stolen data have been completely erased by the TA. In fact, in numerous instances the TA has little control about the disposition of the data. Settling an exfiltration ransom does not free you from the need for seeking the advice of privacy lawyers, conducting an investigation into which files were stolen, and sending the mandated alerts to affected entities. In general, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided remote and on-premises network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms including Cisco networking, VMware, and popular Linux distros. Progent's data security experts have earned prestigious certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and Enterprise Resource Planning applications. This breadth of skills gives Progent the ability to salvage and integrate the surviving pieces of your network following a ransomware intrusion and reconstruct them quickly into an operational network. Progent has collaborated with top cyber insurance providers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent about Ransomware Settlement Services in Phoenix
To get in touch with Progent about crypto-ransomware settlement negotiation guidance in Phoenix, call Progent at 800-462-8800 or go to Contact Progent.