Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware needs time to work its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when IT personnel are likely to take longer to become aware of a break-in and are less able to mount a quick and forceful defense. The more lateral movement ransomware can manage inside a target's network, the more time it will require to restore basic operations and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help you to complete the urgent first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineers can help businesses in the Allentown area to locate and quarantine infected servers and endpoints and guard undamaged resources from being penetrated.
If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Allentown
Current variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any accessible backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system recovery nearly impossible and effectively sets the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement fee in exchange for the decryption tools needed to recover encrypted files. Ransomware assaults also try to exfiltrate files and TAs require an extra settlement in exchange for not publishing this information on the dark web. Even if you can rollback your system to an acceptable point in time, exfiltration can pose a major problem according to the sensitivity of the stolen information.
The restoration work subsequent to ransomware penetration has several crucial phases, most of which can be performed in parallel if the recovery team has a sufficient number of people with the required skill sets.
- Containment: This time-critical first step requires blocking the lateral spread of ransomware within your IT system. The more time a ransomware attack is allowed to run unchecked, the longer and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities include isolating infected endpoints from the network to restrict the contagion, documenting the IT system, and protecting entry points.
- Operational continuity: This involves restoring the network to a basic useful degree of capability with the shortest possible downtime. This effort is usually the highest priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also requires the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and mission-critical applications, network topology, and protected remote access. Progent's recovery team uses advanced collaboration tools to coordinate the multi-faceted recovery effort. Progent understands the importance of working quickly, continuously, and in unison with a client's managers and IT staff to prioritize tasks and to get essential resources back online as fast as feasible.
- Data restoration: The work required to recover data damaged by a ransomware assault varies according to the state of the network, the number of files that are affected, and what restore methods are needed. Ransomware assaults can destroy critical databases which, if not properly shut down, might need to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Often some detective work could be needed to find undamaged data. For instance, non-encrypted OST files may exist on employees' desktop computers and notebooks that were off line at the time of the ransomware attack.
- Setting up advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and medium-sized companies the advantages of the same AV technology deployed by some of the world's largest enterprises such as Netflix, Citi, and NASDAQ. By providing in-line malware blocking, classification, containment, recovery and analysis in one integrated platform, Progent's ProSight Active Security Monitoring lowers total cost of ownership, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Activities include determining the type of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement amount with the victim and the insurance carrier; establishing a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and using the decryption tool; troubleshooting decryption problems; building a pristine environment; remapping and connecting datastores to reflect exactly their pre-attack state; and recovering physical and virtual devices and services.
- Forensics: This activity involves learning the ransomware assault's progress across the targeted network from beginning to end. This audit trail of how a ransomware attack progressed within the network helps your IT staff to evaluate the damage and highlights gaps in policies or work habits that need to be corrected to avoid later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensic analysis is commonly given a top priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is essential that other important recovery processes such as business continuity are performed in parallel. Progent has an extensive team of information technology and data security professionals with the knowledge and experience required to perform activities for containment, business resumption, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has delivered online and on-premises network services throughout the United States for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have earned high-level certifications in core technologies including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and ERP application software. This breadth of skills allows Progent to salvage and integrate the undamaged parts of your IT environment after a ransomware attack and reconstruct them quickly into an operational system. Progent has worked with top insurance carriers like Chubb to help organizations recover from ransomware assaults.
Contact Progent for Ransomware Recovery Services in Allentown
For ransomware cleanup expertise in the Allentown metro area, call Progent at 800-462-8800 or go to Contact Progent.