Progent's Ransomware Settlement Negotiation Services in Mesa
Ransomware Protection ExpertsProgent is experienced in negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complicated exercise that requires a combination of field experience, IT skills and business acumen. It also demands close co-operation with the victim's IT staff and the cyber insurance carrier, if any. Because the number one goal of the ransomware target is fast recovery, it is vital to deploy response groups that work efficiently, in parallel, and with intimate collaboration. Progent has the breadth of IT skills and the deep bench of personnel to complement your network support team and recover your network environment rapidly and affordably.

Support offered by Progent's ransomware settlement negotiation team include:

  • Determining the kind of ransomware involved in the attack
  • Identifying and communicating with the hacker persona
  • Assessing the recovery risk
  • Verifying the TA's decryption capabilities
  • Determining a settlement payment with the victim and the insurance provider
  • Establishing a settlement amount and schedule with the TA
  • Checking adherence to anti-money laundering laws
  • Carrying out the crypto-currency transfer to the hacker
  • Receiving, reviewing, and operating the hacker's decryption mechanism
  • If necessary, contacting the TA for technical assistance with the decryption tool
In parallel with the ransom negotiations, Progent's ransomware team can help with:
  • Isolating infected endpoints to prevent further progress of the attack
  • Making replicas of every breached device and data store to allow forensics without interfering with restoration
  • Installing anti-virus agents to all virus-free endpoints
  • Recovering files from offline backups or unscathed endpoints
  • Building a pristine environment
  • Remapping and reconnecting drives to match precisely their pre-attack state
Once the decryption utility has been learned, Progent can assist you to recover computers and services to their pre-arrack state. Progent can also assist you to perform a forensics investigation and create a document to deliver to the insurance carrier. This document identifies security gaps that must be fixed and recommends steps to be taken to combat subsequent ransomware attacks.

Exfiltration Ransoms
Beyond extorting payment for a decryption tool, modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor often attempt to steal (or "exfiltrate") files. TAs can then demand an extra settlement in exchange for not publishing this information or selling it. Sadly, there is no method to prove that exfiltrated data have been totally erased by the threat actor. In fact, in many cases the hacker has little say about where the information ends up. Paying an exfiltration ransom does not free you from the necessity of seeking the guidance of privacy lawyers, performing an inventory of data were stolen, and sending the necessary notifications to affected entities. Generally, paying an exfiltration ransom is a waste.

Progent's Background
Progent has provided online and on-premises network services across the U.S. for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have been awarded high-level certifications in core technology platforms including Cisco infrastructure, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP applications. This breadth of skills allows Progent to salvage and consolidate the surviving parts of your network following a ransomware attack and reconstruct them rapidly into an operational network. Progent has collaborated with top insurance carriers including Chubb to help businesses recover from ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Expertise in Mesa
To get in touch with Progent about ransomware settlement services in Mesa, phone Progent at 800-462-8800 or go to Contact Progent.

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