Ransomware Response Services

Overview of Progent's Ransomware Negotiation Services in Santos
Progent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complex exercise that requires a combination of real-word experience, technical skills and business acumen. It also requires close co-operation with the cyber-extortion target's IT staff and the cyber insurance carrier, if any. Since the number one goal of the ransomware target is operational continuity, it is critical to establish recovery groups that operate efficiently, in parallel, and in close communication. Progent offers the scope of IT skills and the deep bench of personnel to supplement your IT staff and recover your network quickly and affordably.

Services available from Progent's ransomware negotiation team include:

• Determining the type of ransomware used in the attack
• making contact with the hacker persona
• Evaluating the recovery risk
• Verifying the threat actor's decryption tool
• Determining a settlement payment with the victim and the cyber insurance provider
• Establishing a settlement and timeline with the hacker
• Verifying accordance with anti-money laundering sanctions
• Overseeing the crypto-currency payment to the hacker
• Acquiring, reviewing, and operating the hacker's decryptor utility
• If necessary, contacting the hacker for assistance with the decryption utility

• Quarantining affected endpoints and data stores to arrest the spread of the assault
• Creating digital copies of every infected device and data store to allow forensics in parallel with restoration
• Installing anti-virus agents to all virus-free endpoints
• Recovering data from air-gapped restores or unscathed machines
• Creating a clean environment
• Mapping and connecting datastores to reflect exactly their pre-attack state

Exfiltration Ransoms
In addition to extorting money for a decryption utility, current variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim commonly try to steal (or "exfiltrate") information. TAs are then able to require an extra ransom for not divulging this data or selling it. Unfortunately, there exists no method to prove that stolen data have been completely deleted by the TA. Actually, in numerous cases the hacker has little say about who can access the stolen files. Settling an exfiltration ransom does not free you from the need for seeking the advice of privacy attorneys, performing an audit on which data were compromised, and performing the required notifications to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided remote and onsite network services across the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications including CISM, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also offers guidance in financial management and ERP application software. This broad array of expertise gives Progent the ability to identify and consolidate the surviving parts of your network following a ransomware attack and rebuild them rapidly into a functioning system. Progent has collaborated with top cyber insurance providers including Chubb to assist businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Services in Santos
To contact with Progent about ransomware settlement expertise in Santos, call Progent at 800-462-8800 or go to Contact Progent.