Progent's Ransomware Negotiation Consulting in Greensboro
Ransomware Defense ConsultantsProgent is experienced in negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complicated exercise that calls for a combination of field experience, technical skills and business acumen. It also requires working closely with the ransomware victim's IT team and the insurance provider, if any. Because the number one goal of the ransomware target is operational continuity, it is critical to establish response groups that operate efficiently, in parallel, and with intimate collaboration. Progent offers the scope of technical knowledge and the deep bench of experts to complement your IT support team and restore your network rapidly and economically.

Services offered by Progent's ransomware negotiation experts include:

  • Determining the kind of ransomware used in the attack
  • identifying and contacting the hacker
  • Evaluating the recovery risk
  • Testing the hacker's decryption tool
  • Determining a settlement payment with the ransomware victim and the cyber insurance provider
  • Negotiating a settlement and schedule with the TA
  • Confirming adherence to anti-money laundering regulations
  • Overseeing the crypto-currency payment to the hacker
  • Receiving, reviewing, and using the TA's decryption utility
  • If needed, contacting the threat actor for technical help with the decryption tool
In parallel with the ransom negotiations, Progent's ransomware staff can assist with:
  • Isolating affected endpoints and data stores to prevent further progress of the attack
  • Making replicas of every infected server and endpoint and data store to allow forensics without interfering with cleanup
  • Installing A/V protection to all virus-free endpoints
  • Restoring data from air-gapped backups or uncompromised machines
  • Creating a pristine recovery environment
  • Remapping and reconnecting drives to reflect precisely their pre-attack condition
After the decryption utility has been mastered, Progent can assist you to restore computers and services to their pre-arrack state. Progent can also assist you to perform a complete forensics analysis and create a document to share with the insurance provider. This report identifies cybersecurity gaps that need to be fixed and suggests steps to be taken to counter future ransomware attacks.

Exfiltration Ransoms
In addition to demanding payment for a decryption tool, current strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor often try to exfiltrate files. Hackers are then able to demand a separate settlement for not publishing this data or selling it. Sadly, there is no way to guarantee that exfiltrated files have been totally erased by the TA. In fact, in many cases the hacker has little control about the disposition of the data. Paying an exfiltration ransom does not free you from the necessity of getting the guidance of privacy lawyers, conducting an investigation into which data were stolen, and sending the necessary alerts to affected entities. Generally, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered remote and onsite network services across the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SBEs includes consultants who have earned high-level certifications in core technologies including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security experts have earned prestigious certifications such as CISA, CISSP-ISSAP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial management and Enterprise Resource Planning applications. This broad array of expertise gives Progent the ability to salvage and integrate the surviving parts of your IT environment following a ransomware assault and rebuild them quickly into a viable system. Progent has worked with top insurance carriers including Chubb to assist businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Services in Greensboro
To get in touch with Progent about ransomware settlement expertise in Greensboro, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent provided a wireless integration environment that enabled a school to increase efficiency and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing separate sites up to 2.5 miles apart and can reach even greater distances. This wireless solution offered improved performance and dependability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.

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    CRISC Risk and Information Systems Control Services

    Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.

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    Progent's UNIX family support services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient single consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Check Point Software experts can help you choose and configure Check Point Software Firewall and VPN software and appliances based on Check Point Software's technology to provide an affordable and effective security defense for your business network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and offer a central source for on-going network support, administration, training, and design expertise.

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  • Microsoft Exchange Network Consultant
    Expert Microsoft Certified Technical Support Services Exchange 2013 Security

    Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a revamped structure. These enhancements favorably impact vital facets of IT including manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout strategy, and train your IT staff to manage your Exchange 2013 solution. Progent also offers ongoing remote consulting and management services for Microsoft Exchange Server 2013.

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  • Top ProSight Remote Network Infrastructure Management IT Services Network Device Configuration Management Technology Consulting Services

  • Cybersecurity Vulnerability Assessment Engineer
    Information Risk Evaluation Consultants

    Progent offers special security packages intended to provide larger enterprises an independent and thorough security evaluation from a team of certified security consultants. All Progent's network security assessment packages feature a collection of services including automated scans from within and from outside your network security perimeter, professional interpretation of scan results by accredited security engineers, production of a report documenting the results, plus an interactive concise executive summary and an in-depth interactive review for internal IT managers.

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  • Exchange 2013 DAG Consultant Services
    Professional Exchange 2013 Project Planning

    Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and delivers important innovations plus a redesigned structure. These enhancements affect key IT areas including ease of administration, high availability (HA), security, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and management services for Exchange 2013.

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  • UNIX with Windows Consultant 24 Hour Windows, UNIX, Solaris Support Outsourcing

  • Remote Workforce Infrastructure On-site Support
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    Progent can assist small and mid-size businesses to design, configure and debug the network infrastructure for a remote workforce.

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  • Midsize Business Small Business Network Consultants
    Emergency Mid-sized Company Implementation Services

    Progent offers IT services for medium size companies who have 100 to 250 system clients. The mid-size company or office has traditionally been an underserved segment of the market for IT consulting services. The overhead and support access practices of major outside support firms make them too costly for the typical mid-size business or small medium business (SMB), which commonly has a minimal IT budget with which to support an IT system whose complexity and capability are frequently comparable to the information systems of far bigger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual network technology and 24x7 network monitoring, significantly lowers the IT maintenance expenses of a small-medium business while offering the small company with big-company service from professional, IT experts with background in a broad range of midsized business network solutions. If your mid-sized organization or small business is searching for levels of network support appropriate by a mid-size office without budgeting enterprise costs, you need Progent.

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  • Engineer Windows Server 2012 R2 Cloud
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    Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT support team, develop an enterprise-wide security strategy, automate IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

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  • Microsoft Experts SCCM 2012 Policy Settings Online Technical Support
    Immediate SCCM 2012 Reporting On-site Support

    Progent can help your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management platform or help you to enhance your existing SCCM 2012 environment to support your changing business requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.

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