Progent's Ransomware Negotiation Consulting in Greensboro
Ransomware Defense ExpertsProgent is experienced in negotiating ransomware settlements with threat actors. Negotiating an optimum settlement is a complicated exercise that requires a mix of field experience, technical skills and business acumen. It also requires close co-operation with the victim's IT team and the cyber insurance provider, if any. Because the top priority of the ransomware victim is fast recovery, it is vital to establish recovery teams that work efficiently, concurrently, and in close communication. Progent offers the breadth of IT skills and the depth of personnel to supplement your IT support team and restore your network rapidly and affordably.

Services offered by Progent's ransomware negotiation experts include:

  • Determining the kind of ransomware used in the attack
  • identifying and contacting the hacker persona
  • Evaluating the likelihood of recovery
  • Validating the hacker's decryption tool
  • Deciding on an acceptable settlement amount with the victim and the insurance carrier
  • Negotiating a settlement amount and schedule with the TA
  • Verifying compliance with anti-money laundering sanctions
  • Carrying out the crypto-currency payment to the hacker
  • Acquiring, learning, and using the threat actor's decryptor mechanism
  • If needed, contacting the threat actor for technical assistance with the decryptor tool
Concurrent with the ransom negotiations, Progent's ransomware staff can help with:
  • Isolating infected endpoints to arrest the progress of the attack
  • Making digital copies of each compromised device and data store to allow forensics in parallel with restoration
  • Adding A/V protection to all virus-free endpoints
  • Recovering data from air-gapped restores or unscathed endpoints
  • Creating a pristine recovery environment
  • Mapping and connecting datastores to reflect precisely their pre-encryption condition
After the decryption tool has been learned, Progent can help you to restore computers and software services to their pre-arrack state. Progent can also assist you to conduct a full forensic review and generate a report to deliver to the cyber insurance provider. This document helps you to understand cybersecurity vulnerabilities that must be corrected and recommends steps that can be performed to combat subsequent ransomware assaults.

Settling Exfiltration Ransoms
In addition to extorting payment for a decryption tool, current variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor often try to exfiltrate information. TAs can then require an additional payment for not posting this information or selling it. Sadly, there exists no way to guarantee that stolen data have been completely deleted by the threat actor. Actually, in many instances the TA has limited say over data custody. Paying an exfiltration ransom does not free you from the necessity of engaging the advice of legal counsel, performing an audit on which data were taken, and sending the required notifications to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and on-premises IT services across the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in core technology platforms including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISM, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and Enterprise Resource Planning software. This scope of skills gives Progent the ability to identify and consolidate the surviving pieces of your network following a ransomware attack and reconstruct them quickly into a viable system. Progent has worked with leading insurance providers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Greensboro
To contact with Progent about crypto-ransomware settlement expertise in Greensboro, call Progent at 800-462-8800 or go to Contact Progent.



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    Small to middle size companies can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft Premier IT support professionals. With Progent's economically priced network support programs, small businesses can select a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small business information systems enterprise-class availability, protection, and productivity.

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    Progent has a long background delivering a broad range of online network consulting and emergency repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering advanced remote network support and has delivered network solutions to clients in every state. Remote support eliminates travel costs and resolves issues more quickly than onsite service calls.

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    Configuration Manager automates application and device deployment and updating, simplifies compliance settings control, inventories network assets, protects against corporate data leakage, performs network health monitoring, allows safe self service, and offers a single point of control for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist your organization with any aspect of planning, installing, using and troubleshooting a SCCM solution for on-premises, cloud, or hybrid networks.

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    Live Communications Server 2007 Professional

    Microsoft Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package offering advanced protection, seamless integration with additional Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. Communications Server allows lower costs and elevated operational efficiencies, enhanced individual output, and better IP security. Microsoft Office Communications Server has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer online and onsite support and troubleshooting services for your Office Communications Server environment and can help you to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to design and execute an efficient migration that will add significant strategic value to your information network

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    Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity solution that spans your data center and cloud resources and guards any user at any location with any endpoint device.

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    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, enhance and debug their connectivity hardware like routers, firewalls, and access points as well as servers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance problems.

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    Progent's certified engineers offers remote and onsite consulting expertise to assist you to administer, maintain, and troubleshoot PCs based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, backup and restore, remote connectivity, mobile device management, Wi-Fi network design, and remote network monitoring and alerts.

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