Overview of Progent's Ransomware Settlement Negotiation Consulting in Toronto
Ransomware Solutions ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Reaching an optimum settlement is a complex activity that requires a combination of real-word experience, IT knowledge and business savvy. It also calls for working closely with the ransomware victim's IT staff and the cyber insurance provider, if any. Since the top priority of the ransomware victim is fast recovery, it is vital to establish response groups that work efficiently, in parallel, and with intimate collaboration. Progent has the breadth of IT skills and the deep bench of experts to complement your network support team and recover your network rapidly and economically.

Support offered by Progent's ransomware settlement team include:

  • Determining the kind of ransomware involved in the attack
  • Identifying and communicating with the hacker
  • Assessing the likelihood of recovery
  • Verifying the threat actor's decryption tool
  • Determining a settlement with the ransomware victim and the insurance carrier
  • Negotiating a settlement and timeline with the TA
  • Verifying accordance with anti-money laundering (AML) regulations
  • Carrying out the crypto-currency disbursement to the TA
  • Receiving, reviewing, and operating the hacker's decryption mechanism
  • If necessary, contacting the hacker for technical help with the decryption tool
In parallel with the settlement negotiations, Progent's ransomware staff can help with:
  • Quarantining infected endpoints to prevent further progress of the assault
  • Creating replicas of each compromised device and data store to allow forensics in parallel with recovery
  • Adding A/V agents to all virus-free endpoints
  • Salvaging files from offline backups or uncompromised endpoints
  • Creating a clean environment
  • Remapping and reconnecting drives to match exactly their pre-attack state
After the decryption utility has been learned, Progent can assist you to restore computers and services to their original state. Progent can also help you to perform comprehensive forensics and generate a report to share with the cyber insurance provider. This report identifies cybersecurity gaps that must be fixed and recommends steps to be performed to counter subsequent ransomware assaults.

Exfiltration Ransoms
In addition to demanding payment for a decryption utility, current strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim commonly try to steal (or "exfiltrate") information. Hackers are then able to demand an extra settlement for not divulging this data or selling it. Sadly, there is no method to prove that stolen data have been completely erased by the TA. In fact, in numerous instances the hacker has little say over data custody. Paying an exfiltration ransom does not free you from the necessity of seeking the advice of privacy attorneys, conducting an investigation into which files were stolen, and carrying out the mandated notifications to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered remote and on-premises network services throughout the United States for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have earned high-level certifications in core technologies including Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned prestigious certifications including CISA, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also offers guidance in financial management and ERP applications. This breadth of expertise allows Progent to identify and integrate the surviving parts of your information system following a ransomware assault and reconstruct them rapidly into a viable network. Progent has collaborated with leading cyber insurance carriers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent about Ransomware Settlement Services in Toronto
To get in touch with Progent about ransomware settlement negotiation guidance in Toronto, call Progent at 800-462-8800 or go to Contact Progent.



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    Microsoft 365, previously branded Office 365, is Microsoft's growing family of client productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are available in a variety of subscription plans intended for customers ranging from students and home offices to global enterprises. Progent offers quick and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can assist your business to evaluate the wealth of subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux software. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud products and services.

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