Overview of Progent's Ransomware Settlement Negotiation Consulting in Toronto
Ransomware Defense and Recovery ExpertsProgent is experienced in negotiating ransomware settlements with hackers. Reaching an acceptable settlement is a complex exercise that requires a mix of field experience, technical knowledge and business savvy. It also requires working closely with the cyber-extortion target's IT team and the insurance carrier, if there is one. Because the top priority of the ransomware victim is operational continuity, it is vital to establish recovery teams that work efficiently, in parallel, and with intimate collaboration. Progent has the breadth of technical skills and the deep bench of experts to supplement your network support team and restore your network environment quickly and affordably.

Services available from Progent's ransomware settlement team include:

  • Determining the type of ransomware used in the assault
  • identifying and contacting the hacker
  • Assessing the recovery risk
  • Validating the TA's decryption tool
  • Deciding on an acceptable settlement amount with the ransomware victim and the insurance provider
  • Negotiating a settlement and schedule with the TA
  • Checking compliance with anti-money laundering laws
  • Carrying out the crypto-currency transfer to the hacker
  • Receiving, learning, and operating the hacker's decryption tool
  • If needed, contacting the threat actor for technical help with the decryptor utility
Concurrent with the ransom negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints to arrest the spread of the attack
  • Creating digital copies of each breached server and endpoint and data store in order to perform forensics in parallel with recovery
  • Adding A/V agents to all virus-free endpoints
  • Restoring files from offline backups or unscathed machines
  • Creating a pristine recovery environment
  • Mapping and reconnecting datastores to reflect exactly their pre-attack state
After the decryption utility has been learned, Progent can assist you to restore physical and virtual devices and services to their pre-arrack condition. Progent can also help you to perform a full forensic review and create a document to deliver to the insurance provider. This report helps you to understand cybersecurity vulnerabilities that must be eliminated and recommends steps that should be performed to combat future ransomware attacks.

Settling Exfiltration Ransoms
Beyond demanding payment for a decryption utility, current strains of ransomware such as Ryuk, Maze, Netwalker, and Nephilim commonly attempt to steal (or "exfiltrate") information. TAs are then able to require an extra settlement for not divulging this information on the dark web. Unfortunately, there exists no way to be certain that exfiltrated data have been completely erased by the threat actor. In fact, in numerous instances the threat actor has little say about who can access the stolen files. Settling an exfiltration ransom does not eliminate the need for seeking the guidance of privacy attorneys, performing an inventory of data were taken, and performing the required notifications to affected entities. In general, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has delivered remote and on-premises network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have been awarded advanced certifications in core technology platforms including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also offers guidance in financial and Enterprise Resource Planning application software. This scope of expertise allows Progent to salvage and integrate the surviving parts of your network after a ransomware intrusion and reconstruct them quickly into a functioning network. Progent has collaborated with leading insurance providers including Chubb to help organizations clean up after ransomware assaults.

Contact Progent about Ransomware Settlement Services in Toronto
To contact with Progent about ransomware settlement negotiation expertise in Toronto, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent can help small and medium-size organizations to provision their remote workforce with transparent access to cloud resources.

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    Progent's Private Cloud Hosting outsourcing provides complete hosting of a small company's production servers in an environment that gives the highest degree of availability and expandability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting and Management options are based on mature virtualization techniques that allow small and midsize businesses with multi- platform environments to save significantly on the expense of capital investments, system support, and IT administration while achieving world-class reliability and an unprecedented degree of vendor flexibility.

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    Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances installed on multiple venues with any number of access points can be remotely configured and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the skills of seasoned wireless professionals who can assist you to determine the benefits of UniFi technology for your environment and assist you to plan, install, administer, and maintain your UniFi solution.

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    Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits including lower capital costs, reductions in operational expense, improved executive focus, enterprise-class protection, enhanced availability, and business continuity.

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    Progent can assist companies of any size to move any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower hardware investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you sidestep the common errors small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and also to manage iPhones and iPads and Google Android smartphones and tablets.

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    Progent's Cisco-certified CCIE networking consultants can help organization to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move smoothly from legacy switches to current devices.

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    Microsoft 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and other email infrastructure to lower capital expense and management overhead. You can use Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online technical support to help your organizations to evaluate the benefits of Exchange Online, plan a network topology that aligns with your functional requirements and budget, carry out a non-disruptive migration from your current Exchange system to one that incorporates Exchange Online, train your management team and users, and deliver ongoing consulting and technical support.

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    DoubleTake/Carbonite Software offers a family of tools intended to deliver small companies a range of affordable alternatives for replicating and restoring business-critical applications such as Exchange, SQL, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small company information systems to create a high level of availability and disaster recovery capability at a budget-friendly price.

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    Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized control of advanced cybersecurity capabilities like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.

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    Progent's Microsoft-certified consultants offer remote or in-person support to help organizations of any size to design, implement, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older versions of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent offers occasional help for resolving particularly challenging issues, or full project management support. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.

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    ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical data, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your business-critical information.

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