Progent's Ransomware Settlement Negotiation Services in Toronto
Ransomware Protection ExpertsProgent is experienced in negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complex exercise that calls for a combination of field experience, IT skills and business savvy. It also requires working closely with the cyber-extortion target's IT team and the cyber insurance provider, if any. Since the top priority of the ransomware victim is fast recovery, it is vital to establish recovery teams that work efficiently, in parallel, and in close communication. Progent offers the scope of IT skills and the deep bench of experts to complement your network support team and restore your network quickly and economically.

Services offered by Progent's ransomware settlement negotiation team include:

  • Determining the kind of ransomware used in the attack
  • identifying and contacting the hacker persona
  • Evaluating the likelihood of recovery
  • Verifying the hacker's decryption tool
  • Agreeing on a settlement payment with the ransomware victim and the insurance carrier
  • Establishing a settlement amount and schedule with the hacker
  • Confirming compliance with anti-money laundering regulations
  • Overseeing the crypto-currency disbursement to the hacker
  • Acquiring, learning, and operating the threat actor's decryption mechanism
  • If needed, contacting the TA for assistance with the decryption tool
Concurrent with the ransom negotiations, Progent's ransomware team can help with:
  • Quarantining affected endpoints to arrest the progress of the attack
  • Creating digital copies of every breached server and endpoint and data store to allow forensics in parallel with restoration
  • Adding anti-virus agents to all clean endpoints
  • Recovering files from air-gapped restores or uncompromised endpoints
  • Building a clean recovery environment
  • Remapping and reconnecting datastores to match exactly their pre-encryption state
Once the decryption tool has been mastered, Progent can assist you to restore machines and services to their pre-arrack state. Progent can also help you to conduct a forensics investigation and generate a report to share with the insurance carrier. This report helps you to understand cybersecurity gaps that need to be corrected and suggests steps that should be performed to block future ransomware assaults.

Settling Exfiltration Ransoms
In addition to demanding payment for a decryption tool, current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim often try to exfiltrate information. Hackers are then able to require an extra payment in exchange for not divulging this data or selling it. Sadly, there exists no method to guarantee that stolen data have been completely erased by the hacker. In fact, in many cases the hacker has little say about data custody. Settling an exfiltration ransom does not free you from the necessity of engaging the guidance of legal counsel, conducting an inventory of files were taken, and carrying out the necessary alerts to impacted entities. Generally, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided online and onsite network services throughout the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have earned advanced certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications including CISA, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning applications. This scope of skills allows Progent to salvage and integrate the undamaged parts of your IT environment following a ransomware intrusion and rebuild them rapidly into a viable network. Progent has collaborated with top insurance providers including Chubb to help organizations clean up after ransomware assaults.

Contact Progent about Ransomware Settlement Guidance in Toronto
To contact with Progent about ransomware settlement services in Toronto, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent can assist small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment investments. Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common errors small organizations make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to manage Apple iOS devices and Google Android handhelds.

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    Progent offers cost-effective remote consulting to help companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.

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    24-7 Colocation IT Consultant

    Progentís colocation center support services are intended for businesses with equipment housed at IDCs or data center colocation hosting sites and requiring timely on-premises service at the colocation facility as well as off-site help from Microsoft and Cisco Premier professionals. Progent provides a full array of Internet Data Centers and IDC and co-location support services such as system topology evaluation, Windows and UNIX server installation and support, tech support for server and communications infrastructure, design and deployment of fault tolerant systems, defining and deploying layered security structures, firewall integration and support, configuring load balancing environments, and creating high-availability server and storage clustering systems.

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    Progent's Cisco-certified Catalyst 802.11ax WAP experts can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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    Progent's Cisco CCIE Wi-Fi network consultants offer online or on-premises configuration and debugging services to help your organization to plan, configure, upgrade, optimize, administer and debug Aironet wireless AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet Wi-Fi APs to work with your unique office design, building structure, and expected workloads.

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    Progent's Data Center engineers can help you identify fault-tolerant data centers that match the particular needs of your company. Fault tolerant collocation sites are particularly appealing to small companies because of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to create an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for most small businesses. Progent is ready to help you reap all the advantages of high availability data centers and fault tolerant colo sites by providing a full range of engineering and support services.

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    With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to realize all the advantages of bringing intelligence to their IT infrastructures. Cisco's switching technology makes it possible to deploy capabilities to make your network infrastructure highly available to accommodate real-time needs, expandable to support future growth, safe enough to guard restricted data, and capable of prioritizing and controlling all traffic to optimize network operations. Progent's CCIE and CCNP certified consultants can show you how to select and deploy Catalyst switches appropriate for your business. Also, Progent's CISM and CISA certified security consultants can show you how to create a strategic security plan and configure Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.

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    Progentís Microsoft consultants provide small and mid-size businesses enterprise-class consulting support for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for update and deployment management. System Center Configuration Manager is the new name for the change management solution previously known as Systems Management Server. System Center Configuration Manager 2007 offers a variety of new features to Microsoft Systems Management Server such as comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progentís Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 economically for streamlined operating system and application deployment, security patch control, software metering, and software license reconciliation. Progent's consultants can also assist your company to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager 2007.

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    For companies that have a combination of Mac and Windows computers, there exist two popular solutions for running Microsoft Windows-only applications on macOS or OS X: remote access to a physical Windows PC or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a remote Microsoft Windows-based computer to run Windows programs and share network resources. Virtual PC for Mac simulates Microsoft Windows on a Mac computer so that you can use Microsoft Windows applications locally. Progent's Mac technology consultants can help your organization to manage these products for running Microsoft Windows software on your Macs and can in addition assist you to evaluate and configure third-party products for Windows platform simulation.

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    Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, endpoints printers, infrastructure appliances like routers and Wi-Fi APs, and IoT devices such as sensors and robotics.

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    ProSight Email Guard Spam and Virus Filtering Service Consultancy

    Progent's ProSight Email Guard solution uses the technology of top data security companies to provide centralized management and comprehensive security for your email traffic. The powerful structure of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that stays within your security perimeter.

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  • Forefront Network Inspection System Outsourcing
    Forefront Threat Management Gateway Remote Consulting

    Microsoft Forefront Threat Management Gateway is based on the powerful security technologies of Internet Security and Acceleration Server and offers a centrally managed web gateway that delivers a single-server platform for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, permits custom reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to cut costs and enhance availability. Progent's Microsoft engineers can help your company to plan and carry out pilot and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist you to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server.

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    Troubleshoot Small Offices

    Progent provides the services of Microsoft and Cisco-Premier network support professionals to show clients economical alternatives to help companies optimize the value of Microsoft and Cisco products. For environments that span from remote offices to nationwide corporations, Progent's expert consultants can assist you to enhance your information system's e-mail architecture, protection, availability, performance, and system management.

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    Microsoft Small Business Server is a low-cost suite of essential servers that offers the foundation for a feature-rich but manageable information. The integration demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT expert with hands-on expertise and extensive knowledge in planning and implementing cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, administering, and servicing IT solutions powered by the SBS suite of servers and programs.

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  • QTS Colocation Center Consultant Services
    QTS Colocation Center Consultant Services

    The QTS (formerly Herakles) Internet Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your company is currently utilizing the QTS data center as a colocation site or if your company is considering migrating your main or disaster recovery system to Herakles/QTS, Progent can provide a range of cost-effective services that include data center migration, system deployment and updates, infrastructure optimization, comprehensive project management, virtualization configuration, remote network monitoring, centralized system administration, software development, disaster recovery/business continuity planning and testing, security assessment, and the support of Progent's Test Lab.

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  • Microsoft Expert Windows 8.1 Training Technical Support
    Consult Microsoft Windows

    Progent's engineers can deliver a range of IT outsourcing and co-sourcing services to assist companies of any size to install, administer, and troubleshoot environments that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's experienced project managers can help set up testing labs to evaluate Windows 8.1 and plan and implement Windows 8.1 migration projects following leading practices.

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  • Lync Server 2013 Front End Pool Engineers
    Engineers Lync Server 2013 and Active Directory

    Microsoft Lync 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and protected communications ecosystem that supports a BYOD computing style with instant messaging, presence, audio/video and web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad range of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model appropriate for your current and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your IT team and users. Progent has in-depth expertise in critical pieces of a Lync 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook and PowerPoint.

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    Progent has two decades of experience helping small and medium-size organizations to design, install, optimize, administer, and troubleshoot information networks that support an at-home workforce.

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    Avaddon ransomware protection and recovery Services

    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis tools to defend endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the complete malware attack progression including filtering, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.

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    Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the provisioning and control of wireless access points, optimizing wireless throughput by limiting the effect of RF congestion, improving Wi-Fi availability with rapid failover, and hardening data security by detecting threats and filtering traffic content according to user class and locale. Progent can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology.


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