Overview of Progent's Ransomware Negotiation Consulting in Columbus
Ransomware Protection ExpertsProgent is experienced in negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complex activity that requires a mix of real-word experience, technical skills and business acumen. It also demands working closely with the victim's IT staff and the insurance carrier, if there is one. Because the number one goal of the ransomware target is fast recovery, it is vital to deploy response teams that operate effectively, in parallel, and with intimate collaboration. Progent has the scope of IT knowledge and the deep bench of experts to supplement your IT staff and restore your network environment quickly and affordably.

Support provided by Progent's ransomware negotiation experts include:

  • Establishing the kind of ransomware involved in the assault
  • Identifying and communicating with the hacker
  • Assessing the recovery risk
  • Verifying the threat actor's decryption tool
  • Deciding on an acceptable settlement range with the ransomware victim and the insurance provider
  • Negotiating a settlement amount and timeline with the hacker
  • Checking adherence to anti-money laundering (AML) regulations
  • Carrying out the crypto-currency disbursement to the TA
  • Acquiring, reviewing, and using the hacker's decryption mechanism
  • If necessary, contacting the hacker for technical help with the decryptor tool
Concurrent with the settlement negotiations, Progent's ransomware team can help with:
  • Quarantining affected endpoints and data stores to arrest the progress of the assault
  • Making digital copies of every compromised server and endpoint and data store to allow forensics in parallel with recovery
  • Adding A/V protection to all virus-free endpoints
  • Restoring files from air-gapped restores or uncompromised machines
  • Building a clean recovery environment
  • Remapping and connecting drives to match precisely their pre-attack condition
After the decryption tool has been learned, Progent can assist you to recover computers and software services to their original condition. Progent can also assist you to perform comprehensive forensics and generate a document to share with the insurance provider. This report helps you to understand cybersecurity gaps that need to be corrected and suggests actions that should be performed to block subsequent ransomware attacks.

Exfiltration Ransoms
Beyond extorting money for a decryption tool, modern variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim commonly attempt to exfiltrate information. Hackers are then able to require a separate payment for not publishing this data or selling it. Unfortunately, there exists no method to prove that stolen data have been totally deleted by the threat actor. In fact, in numerous instances the hacker has little say about who can access the stolen files. Paying an exfiltration ransom does not eliminate the necessity of engaging the guidance of legal counsel, conducting an audit on which files were stolen, and performing the required notifications to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided online and on-premises network services throughout the U.S. for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes consultants who have earned advanced certifications in core technology platforms including Cisco networking, VMware, and popular Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP, and CRISC. (See Progent's certifications). Progent also has guidance in financial management and ERP software. This broad array of skills gives Progent the ability to identify and consolidate the undamaged pieces of your information system following a ransomware attack and reconstruct them quickly into a functioning network. Progent has worked with top cyber insurance carriers like Chubb to help businesses recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Expertise in Columbus
To get in touch with Progent about crypto-ransomware settlement negotiation guidance in Columbus, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and fixing Microsoft SCOM environments and can provide companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.

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    For desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop solution that improves the strategic impact of your IT system; integrate XenDesktop technology with your servers, user computers, and printers; migrate your existing virtual desktop software to current releases of XenDesktop; and provide comprehensive online troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to manage XenDesktop effectively.

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    Progent has 20 years of background assisting small and mid-size organizations to design, deploy, optimize, administer, and troubleshoot information networks that support teleworkers.

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    Progent can deliver a variety of affordable remote and on-premises consulting services to assist you to deploy, manage, and troubleshoot desktops and mobile devices powered by Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.

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    Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and transmit email, examine the Exchange global address list, import addresses, sync up calendars, and alert fellow workers to meetings with your Exchange account. Progent will verify that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage training.

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    Progent's Power BI consultants can help you to design, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent's database experts can help you to prepare your target data for Power BI visualizations. Progent can help you implement and administer a local, cloud based, or hybrid network model for Power BI.

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    Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the foundation for a feature-rich but manageable information. The integration requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network expert with hands-on expertise and extensive experience in planning and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies built into SBS 2011 and SBS 2008. This experience assures you success in installing, managing, and servicing IT solutions based on the Microsoft SBS line of servers and programs.

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    Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft Certified IT support professionals. With Progent's affordably priced IT support packages, small and midsize organizations can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small company information systems enterprise-class reliability, security, and productivity.

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    Progent's Citrix-accredited engineers can assist your company to evaluate the business advantages of XenServer as well as additional Citrix platforms, and can help your IT organization to plan, validate, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing XenServer environment and show you how to enhance consolidation, responsiveness, protection, availability, and recoverability.

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