Progent's Ransomware Negotiation Consulting in Tacoma
Ransomware Solutions ConsultantsProgent is experienced in negotiating ransomware settlements with hackers. Reaching an optimum settlement is a complex activity that requires a mix of real-word experience, IT skills and business acumen. It also calls for working closely with the victim's IT staff and the cyber insurance provider, if there is one. Since the top priority of the ransomware target is operational continuity, it is critical to deploy response groups that work effectively, in parallel, and with intimate collaboration. Progent has the scope of IT knowledge and the deep bench of experts to complement your network staff and recover your network quickly and economically.

Support provided by Progent's ransomware negotiation team include:

  • Determining the kind of ransomware involved in the attack
  • identifying and contacting the hacker persona
  • Evaluating the recovery risk
  • Verifying the hacker's decryption capabilities
  • Determining a settlement range with the victim and the cyber insurance carrier
  • Establishing a settlement amount and timeline with the TA
  • Verifying accordance with anti-money laundering regulations
  • Overseeing the crypto-currency transfer to the hacker
  • Acquiring, learning, and using the hacker's decryption tool
  • If necessary, contacting the TA for technical assistance with the decryptor utility
Concurrent with the ransom negotiations, Progent's ransomware team can assist with:
  • Isolating infected endpoints to arrest the spread of the attack
  • Creating digital copies of each compromised server and endpoint and data store in order to perform forensics without interfering with cleanup
  • Adding A/V agents to all clean endpoints
  • Salvaging files from offline restores or unscathed endpoints
  • Creating a pristine recovery environment
  • Mapping and connecting datastores to reflect precisely their pre-attack state
After the decryption utility has been learned, Progent can assist you to recover machines and services to their original condition. Progent can also help you to perform a full forensic review and generate a document to share with the insurance provider. This document identifies security vulnerabilities that must be corrected and recommends steps that can be performed to combat subsequent ransomware assaults.

Exfiltration Ransoms
In addition to extorting payment for a decryption utility, current strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim often try to exfiltrate information. TAs can then demand an additional payment in exchange for not posting this data or selling it. Sadly, there exists no method to be certain that exfiltrated data have been completely deleted by the hacker. In fact, in many instances the hacker has limited control over the disposition of the data. Paying an exfiltration ransom does not eliminate the necessity of getting the guidance of legal counsel, conducting an investigation into which files were taken, and sending the necessary notifications to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered remote and onsite network services throughout the United States for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have been awarded advanced certifications in core technology platforms such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial and ERP applications. This broad array of expertise gives Progent the ability to salvage and consolidate the surviving parts of your network following a ransomware assault and reconstruct them rapidly into an operational network. Progent has collaborated with top cyber insurance providers like Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Guidance in Tacoma
To contact with Progent about crypto-ransomware settlement negotiation guidance in Tacoma, call Progent at 800-462-8800 or go to Contact Progent.



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    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your existing PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to suit your particular business needs. Progent's Microsoft-certified consultants offer experience in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers expert e-Commerce integration services for secure, corporate-wide resource sharing as well as integration with CRM applications.

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    Altaro VM Backup from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises services to help you to plan, install, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.

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    Progent's Microsoft-certified engineers can provide advanced support in deploying, operating and debugging any edition of Microsoft Project Server and can provide a wide range of affordable online support services based on industry best practices to help businesses of all sizes to receive all the benefits of this leading project management solution. Support services available from Progent include system design, software configuration and migration, strategies for secure collaboration among local and remote or mobile users, network infrastructure optimization, and specialized online training.

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    Progent's background providing Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to track your business more thoroughly, turning uncooked information into useful insights into your business.

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    If you want to revamp your corporate web site, create internal webs for applications such as HR or employee education, establish a high-impact web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's experts can also help you design and maintain a safe, robust server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.

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    Progent can provide enterprise customers the services of a certified NetApp consultant to deliver remote or onsite support for NetApp's entire family of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN environments efficiently based on best practices.

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    Progent's certified SQL Server 2019 experts can assist your organization to assess the advantages for migrating to SQL Server 2019 and can provide rapid online or on-premises contact with consulting experts in solution design and deployment, software development, SQL Server management, and network security.

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    For custom program creation, Progent can provide software design consultants to write line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to create custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers experts in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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    Progent's data center support services are intended for companies with hardware housed at IDCs or data center co-location hosting sites and requiring timely on-site service at the colo site as well as remote support from Microsoft and Cisco Premier experts. Progent offers a full array of data center and data center and colo support services such as network architecture analysis, Windows and UNIX server integration and support, troubleshooting for server and telecommunications networking, design and deployment of non-stop configurations, architecting and implementing layered security structures, firewall integration and support, designing load balancing solutions, and planning fault tolerant server clustering systems.

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    Progent's seasoned ransomware recovery experts can assist your business to rebuild an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for unified management.

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    Progent can help you to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets along with cloud services. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud migration services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing high-level consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.

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    Progent's experts offer macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from OS X or earlier versions of OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and iPad management, or migrating to iCloud. For business networks built exclusively on macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and maintaining a network infrastructure that is available, secure, efficient and aligned with your organization's business goals.

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    Years of experience providing Microsoft support and Cisco technology consulting has enabled Progent to develop a unique ability for supporting branch offices that need network help with the flexibility common to with small organizations but which offers effective communications, complete documentation, and compliance with enterprise IT standards. If your enterprise has a branch office situated anywhere in California or any region covered by Progent's engineers, Progent can offer a broad array of in-person and off-site IT support services and network architecture assistance.

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    Progent's IT outsourcing packages provide affordable computer consulting for small organizations. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT engineering services can reduce costs and minimize risks, permitting network support expenses to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available system architecture for your vital business software based on Microsoft Windows such as Office XP, Office 2003, and Office 2000.

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    Progent's Microsoft-certified consultants can assist you to automate desktop PC software update management by delivering expertise with management platforms that include System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.

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    When conducting IT tasks for corporate clients, Progent uses a phased methodology based on defined milestones in order to achieve budgetary, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design adjustments, and expert deployment. All phases are recorded to make available a detailed description of technical services performed and to help in ongoing network maintenance.

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    Cisco's security and offsite access technology for small to medium sized businesses offer a complete array of easy-to-administer protection hardware and software to let you protect your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes field-proven specialists with Cisco's CCIE and CCNP qualifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit best with your business goals.

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    Progent's Co-managed Help Desk service allows your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.

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