Ransomware Response Services

Progent's Ransomware Negotiation Consulting in Tacoma
Progent is experienced in negotiating ransomware settlements with hackers. Reaching an optimum settlement is a complex activity that requires a mix of real-word experience, IT skills and business acumen. It also calls for working closely with the victim's IT staff and the cyber insurance provider, if there is one. Since the top priority of the ransomware target is operational continuity, it is critical to deploy response groups that work effectively, in parallel, and with intimate collaboration. Progent has the scope of IT knowledge and the deep bench of experts to complement your network staff and recover your network quickly and economically.

Support provided by Progent's ransomware negotiation team include:

• Determining the kind of ransomware involved in the attack
• identifying and contacting the hacker persona
• Evaluating the recovery risk
• Verifying the hacker's decryption capabilities
• Determining a settlement range with the victim and the cyber insurance carrier
• Establishing a settlement amount and timeline with the TA
• Verifying accordance with anti-money laundering regulations
• Overseeing the crypto-currency transfer to the hacker
• Acquiring, learning, and using the hacker's decryption tool
• If necessary, contacting the TA for technical assistance with the decryptor utility

• Isolating infected endpoints to arrest the spread of the attack
• Creating digital copies of each compromised server and endpoint and data store in order to perform forensics without interfering with cleanup
• Adding A/V agents to all clean endpoints
• Salvaging files from offline restores or unscathed endpoints
• Creating a pristine recovery environment
• Mapping and connecting datastores to reflect precisely their pre-attack state

Exfiltration Ransoms
In addition to extorting payment for a decryption utility, current strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim often try to exfiltrate information. TAs can then demand an additional payment in exchange for not posting this data or selling it. Sadly, there exists no method to be certain that exfiltrated data have been completely deleted by the hacker. In fact, in many instances the hacker has limited control over the disposition of the data. Paying an exfiltration ransom does not eliminate the necessity of getting the guidance of legal counsel, conducting an investigation into which files were taken, and sending the necessary notifications to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered remote and onsite network services throughout the United States for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have been awarded advanced certifications in core technology platforms such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial and ERP applications. This broad array of expertise gives Progent the ability to salvage and consolidate the surviving parts of your network following a ransomware assault and reconstruct them rapidly into an operational network. Progent has collaborated with top cyber insurance providers like Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Guidance in Tacoma
To contact with Progent about crypto-ransomware settlement negotiation guidance in Tacoma, call Progent at 800-462-8800 or go to Contact Progent.