Ransomware Response Services

Progent's Ransomware Negotiation Consulting in Saddle Brook
Progent is experienced in negotiating ransomware settlements with threat actors (TAs). Reaching an acceptable settlement is a complicated exercise that requires a combination of real-word experience, technical knowledge and business savvy. It also calls for close co-operation with the victim's IT staff and the cyber insurance carrier, if any. Because the top goal of the ransomware victim is fast recovery, it is vital to establish recovery groups that work efficiently, in parallel, and with intimate collaboration. Progent has the breadth of IT skills and the deep bench of experts to complement your IT staff and restore your network quickly and affordably.

Services available from Progent's ransomware settlement team include:

• Determining the kind of ransomware used in the attack
• making contact with the hacker
• Evaluating the likelihood of recovery
• Validating the hacker's decryption capabilities
• Budgeting a settlement amount with the victim and the insurance provider
• Negotiating a settlement amount and schedule with the hacker
• Checking accordance with anti-money laundering (AML) sanctions
• Overseeing the crypto-currency disbursement to the TA
• Receiving, reviewing, and using the TA's decryptor utility
• If needed, contacting the hacker for technical assistance with the decryptor tool

• Isolating affected endpoints and data stores to prevent further spread of the attack
• Making replicas of every infected server and endpoint and data store to allow forensics without interfering with restoration
• Installing A/V protection to all clean endpoints
• Salvaging data from offline restores or unscathed endpoints
• Creating a clean environment
• Mapping and reconnecting drives to match exactly their pre-attack condition

Exfiltration Ransoms
Beyond extorting payment for a decryption utility, current variants of ransomware like Ryuk, Maze, Netwalker, and Egregor commonly try to steal (or "exfiltrate") files. Hackers can then demand a separate ransom in exchange for not publishing this data on the dark web. Sadly, there exists no method to be certain that exfiltrated files have been totally erased by the TA. Actually, in numerous cases the hacker has limited control about who can access the stolen files. Settling an exfiltration ransom does not eliminate the need for getting the advice of privacy lawyers, conducting an audit on which files were compromised, and carrying out the mandated notifications to impacted entities. Generally, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered online and on-premises IT services throughout the United States for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have earned high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications such as CISA, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and Enterprise Resource Planning software. This breadth of expertise allows Progent to identify and integrate the undamaged pieces of your information system following a ransomware intrusion and reconstruct them quickly into a viable network. Progent has collaborated with top insurance providers including Chubb to help organizations recover from ransomware assaults.

Contact Progent about Ransomware Settlement Negotiation Expertise in Saddle Brook
To get in touch with Progent about ransomware settlement negotiation services in Saddle Brook, phone Progent at 800-462-8800 or go to Contact Progent.