Overview of Progent's Ransomware Negotiation Services in Virginia Beach
Ransomware Solutions ExpertsProgent is experienced in negotiating ransomware settlements with threat actors. Negotiating an optimum settlement is a complicated exercise that calls for a combination of field experience, technical knowledge and business savvy. It also calls for working closely with the victim's IT staff and the insurance carrier, if there is one. Since the top priority of the ransomware target is operational continuity, it is critical to deploy response groups that operate effectively, concurrently, and with intimate collaboration. Progent has the scope of technical skills and the depth of experts to supplement your IT staff and recover your network environment quickly and affordably.

Services offered by Progent's ransomware negotiation team include:

  • Determining the type of ransomware involved in the attack
  • Identifying and communicating with the hacker persona
  • Assessing the likelihood of recovery
  • Validating the TA's decryption capabilities
  • Determining a settlement range with the victim and the cyber insurance carrier
  • Establishing a settlement amount and schedule with the TA
  • Checking accordance with anti-money laundering laws
  • Carrying out the crypto-currency transfer to the TA
  • Acquiring, learning, and using the threat actor's decryption mechanism
  • If needed, contacting the hacker for technical help with the decryption utility
Concurrent with the settlement negotiations, Progent's ransomware staff can help with:
  • Quarantining affected endpoints and data stores to prevent further progress of the attack
  • Making replicas of every breached device and data store in order to perform forensics without interfering with recovery
  • Adding A/V protection to all clean endpoints
  • Recovering files from air-gapped restores or unscathed endpoints
  • Building a clean recovery environment
  • Remapping and connecting datastores to reflect precisely their pre-attack condition
Once the decryption utility has been mastered, Progent can assist you to restore physical and virtual devices and software services to their original condition. Progent can also assist you to conduct a complete forensics analysis and create a document to deliver to the insurance carrier. This document identifies cybersecurity gaps that must be fixed and recommends actions to be taken to counter future ransomware attacks.

Paying Exfiltration Ransoms
Beyond extorting money for a decryption tool, modern variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim commonly attempt to steal (or "exfiltrate") information. Hackers can then require a separate ransom for not posting this information or selling it. Unfortunately, there is no method to be certain that stolen files have been totally deleted by the threat actor. In fact, in many instances the threat actor has limited say over where the information ends up. Settling an exfiltration ransom does not free you from the need for seeking the guidance of legal counsel, conducting an investigation into which data were compromised, and carrying out the necessary notifications to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered online and on-premises network services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have been awarded high-level certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISA, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also offers guidance in financial and Enterprise Resource Planning applications. This breadth of expertise gives Progent the ability to identify and consolidate the surviving pieces of your network after a ransomware assault and reconstruct them quickly into a functioning system. Progent has worked with top cyber insurance carriers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Guidance in Virginia Beach
To get in touch with Progent about ransomware settlement negotiation expertise in Virginia Beach, phone Progent at 800-462-8800 or go to Contact Progent.



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    Contract Programming Amazon EC2 mobility

    Progent offers cost-effective online support to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to deploy cloud-centric or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent can provide as-needed support to assist you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on time and on budget.

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  • Service Reporting Technical Support Cisco and Microsoft Certified Experts Service Reports Computer Engineer
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  • Setup and Support Windows Server 2016 and SCVMM Windows Server 2016 Hybrid Cloud Integration Support and Help
  • Shared Support Desk Economics Online Troubleshooting Outsourcing Call Desk Sharing Costs
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    Professional Exchange Upgrade

    Progent can provide comprehensive support for every step of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project planning, specification of new software and equipment required, suggested vendor sourcing, pilot verification at customer site or at Progent's test lab, managing transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for client's IT group and end users.

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    The Helpdesk support delivery structure adopted by Progent offers small companies an affordable alternative to dependence on freelance service individuals by offering extensive technical knowledge accessible to numerous engineering teams, optional round-the-clock access to urgent help, fast escalation to top-level engineers for handling even the most difficult problems, support consistency and dependability, prompt follow through overseen by veteran support administrators, a variety of convenient mechanisms for initiating support jobs, plus excellent progress transparency enabled by ticket tracking and accessible through a web-based portal.

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    Progent can help small and mid-size companies to provide their at-home workforce with reliable access to cloud services.

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    Progent's high availability inter-site connectivity and 24x7 network connection consultants can help small businesses achieve non-stop Interoffice connectivity via fully redundant networks featuring automatic failover. Progent's Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office networks supported by zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide economical 24x7 interoffice connectivity.

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  • Troubleshooting Microsoft LCS Server Instant Messaging Live Communications Server Remote Troubleshooting
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  • ProSight ECHO Managed Cloud Backup Services Consultant Services
    Offsite Managed Data Backup/Recovery Services Technology Consulting Services

    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital files, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can help you to restore your business-critical information.

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  • wireless VoIP phones and Meraki APs Computer Engineer
    wireless IP phones and Aironet APs Network Engineer

    Cisco's wireless VoIP phones are hardened wireless devices intended for workers who are mobile within office, hospitality, health-care or other environments where management wants portable phones that offer more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless IP phones usually demands that you configure and fine tune many components of your wireless infrastructure such as APs, routers, wireless LAN controllers, and call management software. Progent's certified consultants offer remote and onsite assistance to help you create and maintain a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.

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    Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP consultants can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

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  • VoIP Phones IT Consulting Network Consulting Cisco VoIP Phones and Unified CM
  • Windows 7 Consultant Services 24x7x365 Support and Setup Microsoft Windows 7 Evaluation
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  • wireless VoIP phone and Aironet APs On-site Support
    Wi-Fi IP phone integration Troubleshooting

    Progent's wireless VoIP phone configuration and troubleshooting experts offer online and on-premises assistance to help your organization create and manage a Cisco Wi-Fi IP phone solution by delivering integration services that range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.

  • Windows Server 2012 R2 IT Consulting Windows Server 2012 R2 Private Cloud Computer Engineer
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  • Microsoft Teams and Android Engineer
    Consultant Microsoft Teams Admin Center

    Progent can assist your business to plan an upgrade to Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.

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  • Networking Consultants Microsoft Windows
    Computer Consultant Microsoft Office 2003

    Progent imposes no initialization charge and asks no monthly commitment for support services provided during normal working hours. Progent's one-minute granularity avoids big bills for fast repairs so you will not be tempted to permit simple problems to fester. .

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