Progent's Ransomware Settlement Negotiation Services in Virginia Beach
Ransomware Solutions ConsultantsProgent has experience negotiating ransomware settlements with threat actors. Negotiating an optimum settlement is a complex activity that requires a mix of real-word experience, IT skills and business savvy. It also demands working closely with the victim's IT team and the cyber insurance carrier, if any. Since the top goal of the ransomware victim is fast recovery, it is vital to deploy response teams that operate effectively, in parallel, and in close communication. Progent has the scope of IT skills and the deep bench of experts to complement your IT staff and restore your network environment quickly and affordably.

Services offered by Progent's ransomware negotiation experts include:

  • Establishing the kind of ransomware involved in the assault
  • making contact with the hacker persona
  • Assessing the likelihood of recovery
  • Validating the hacker's decryption tool
  • Determining a settlement with the victim and the cyber insurance provider
  • Establishing a settlement amount and timeline with the hacker
  • Verifying compliance with anti-money laundering (AML) sanctions
  • Managing the crypto-currency transfer to the hacker
  • Acquiring, learning, and using the TA's decryption tool
  • If needed, contacting the threat actor for technical assistance with the decryption utility
In parallel with the ransom negotiations, Progent's ransomware staff can help with:
  • Isolating affected endpoints and data stores to prevent further progress of the assault
  • Making replicas of every breached server and endpoint and data store in order to perform forensics without interfering with recovery
  • Installing anti-virus protection to all virus-free endpoints
  • Salvaging data from offline restores or unscathed machines
  • Creating a pristine recovery environment
  • Remapping and connecting datastores to reflect exactly their pre-encryption condition
Once the decryption utility has been mastered, Progent can help you to restore physical and virtual devices and software services to their original condition. Progent can also assist you to conduct comprehensive forensics and create a document to share with the cyber insurance provider. This document helps you to understand security vulnerabilities that need to be corrected and recommends actions to be performed to counter subsequent ransomware assaults.

Settling Exfiltration Ransoms
In addition to extorting money for a decryption utility, current variants of ransomware like Ryuk, Maze, Netwalker, and Nephilim often try to steal (or "exfiltrate") information. Hackers are then able to require an extra ransom in exchange for not publishing this information or selling it. Sadly, there exists no method to be certain that stolen files have been totally deleted by the TA. Actually, in numerous cases the hacker has limited control about who can access the stolen files. Paying an exfiltration ransom does not free you from the necessity of getting the guidance of privacy attorneys, performing an audit on which data were compromised, and sending the required notifications to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered remote and onsite network services across the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware, and major distributions of Linux. Progent's data security experts have earned prestigious certifications such as CISM, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning application software. This scope of expertise allows Progent to identify and consolidate the undamaged pieces of your network following a ransomware attack and rebuild them rapidly into a functioning system. Progent has collaborated with top cyber insurance providers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent about Ransomware Settlement Negotiation Expertise in Virginia Beach
To get in touch with Progent about crypto-ransomware settlement expertise in Virginia Beach, phone Progent at 800-462-8800 or go to Contact Progent.



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    Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and also have fast access to Progent's Microsoft certified network consulting professionals. With Progent's affordably priced network support programs, mid-size businesses can choose a simple co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to provide small business information systems world-class reliability, security and performance.

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    Progent provides nationwide urgent technical support and consulting services for companies who run Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft technology. Remote technical support offers optimum return for your IT budget by preserving user efficiency and shortening the hours billed for computer repair services. Advanced online support tools and skilled technicians and engineers combine to enable Progent to solve most IT issues without wasting time and money by traveling to your location. In most of cases your network problems can be remediated over the phone or via a combination of phone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security specialists to assist you with the most difficult system problems.

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    Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET applications rapidly and affordably.

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    Progent's Shared Call Center service makes it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to half of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it.

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    Progent can assist small and mid-size companies to deploy centralized remote endpoint management and monitoring tools for maintaining endpoint devices operated by work-from-home employees.

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    Progent's wireless site survey services make it easy to design, install and troubleshoot a Wi-Fi network customized for your facilities, offering your business a WLAN that delivers the coverage, performance, capacity, data protection, and roaming capability your business requires.

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    Progent has two decades of background helping small and medium-size companies to plan, implement, tune, administer, and debug IT networks that support a remote workforce.

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    Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and accounting system packages to suit your unique company needs. Progent's Microsoft consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting support for secure, company-wide information sharing as well as interfacing with CRM programs.

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    For medium-size businesses looking for IT consulting services, Progent offers an array of options including on-site help, remote support, off-site Call Center, 24x7 support with remote system monitoring, temporary staffing, site relocation services, application programming, and expert consultation. For medium-size companies in California or other regions serviced by Progent's field engineers, Progent provides expert in-person help for solving technical issues quickly and economically.


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