Overview of Progent's Ransomware Negotiation Services in Jersey City
Ransomware Protection ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors. Negotiating an acceptable settlement is a complex activity that requires a mix of field experience, IT knowledge and business savvy. It also requires close co-operation with the cyber-extortion target's IT team and the cyber insurance carrier, if there is one. Since the number one priority of the ransomware victim is fast recovery, it is critical to establish recovery groups that work effectively, concurrently, and with intimate collaboration. Progent offers the scope of IT skills and the depth of personnel to complement your IT staff and recover your network quickly and economically.

Services offered by Progent's ransomware settlement experts include:

  • Determining the type of ransomware involved in the attack
  • Identifying and communicating with the hacker
  • Evaluating the likelihood of recovery
  • Verifying the hacker's decryption tool
  • Determining a settlement payment with the ransomware victim and the cyber insurance carrier
  • Establishing a settlement and timeline with the hacker
  • Verifying compliance with anti-money laundering laws
  • Carrying out the crypto-currency payment to the hacker
  • Acquiring, reviewing, and using the hacker's decryption mechanism
  • If necessary, contacting the threat actor for technical help with the decryptor tool
In parallel with the ransom negotiations, Progent's ransomware staff can help with:
  • Isolating affected endpoints to prevent further spread of the attack
  • Making digital copies of each compromised device and data store to allow forensics without interfering with recovery
  • Adding anti-virus agents to all virus-free endpoints
  • Restoring files from air-gapped restores or unscathed endpoints
  • Creating a clean recovery environment
  • Remapping and reconnecting drives to match precisely their pre-attack condition
After the decryption tool has been mastered, Progent can help you to recover machines and services to their pre-arrack state. Progent can also assist you to perform a full forensic review and generate a report to share with the insurance carrier. This report identifies security gaps that need to be fixed and recommends steps that can be performed to combat subsequent ransomware attacks.

Paying Exfiltration Ransoms
In addition to demanding money for a decryption tool, modern strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor often try to steal (or "exfiltrate") information. TAs can then demand a separate payment for not publishing this information or selling it. Unfortunately, there is no way to guarantee that stolen data have been completely deleted by the threat actor. In fact, in numerous instances the hacker has little say over the disposition of the data. Paying an exfiltration ransom does not eliminate the need for engaging the guidance of privacy attorneys, conducting an audit on which data were compromised, and performing the required notifications to impacted entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Background
Progent has provided remote and on-premises IT services across the U.S. for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technologies including Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also offers top-tier support in financial management and ERP application software. This scope of skills allows Progent to salvage and integrate the undamaged pieces of your network following a ransomware assault and rebuild them rapidly into a viable system. Progent has collaborated with leading cyber insurance carriers including Chubb to assist businesses recover from ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Negotiation Guidance in Jersey City
To contact with Progent about ransomware settlement negotiation guidance in Jersey City, phone Progent at 800-462-8800 or go to Contact Progent.



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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing and distribution organizations to manage complicated supply chains and improve the efficiency of key business processes in order to get products to market fast and meet customer schedules consistently. Progent offers the expertise of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises consulting that can range from occasional advice to comprehensive solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.

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    Progent offers enterprise clients the help of a NetApp-certified consultant for remote or onsite support for NetApp's entire line of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage deployments quickly and affordably following leading practices.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training systems for the latest technologies. For Progent customers who lack adequate in-house resources to assemble proper pilot environments, the lab cuts capital costs and technical risk while keeping critical IT initiatives on schedule.

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    Colocation data centers allow businesses to share world-class facilities for hosting network hardware that supports mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your company with all facets of your colocation strategy such as selecting and migrating to a colo site, creating network architecture, defining hardware, on-site and remote troubleshooting, establishing remote network administration, and training your support staff.

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    Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to determine the benefits of Exchange 2010 for your company and can assist your IT staff to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer quick payback by improving your productivity, cutting the cost of hardware and support, simplifying management, and consolidating your vital communications technologies.

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    Progent's Power BI consultants can assist you to design, deploy, manage, enhance or debug your Power BI business analytics solution. Progent can also help you to prepare your target data for Power BI reports and dashboards. Progent can help you build and manage an onsite, cloud based, or hybrid environment to run Power BI.

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    Progent's Cisco-certified Catalyst 802.11ax AP experts can provide affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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    Microsoft Communications Server delivers IM and presence in an extensible, enterprise-grade package featuring advanced protection, seamless integration with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and improved business efficiencies, enhanced worker productivity, and better intellectual property security with this easy-to-manage, highly available IM platform. Successful implementations of Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-certified professionals can deliver the skill needed to deliver all the advantages of Microsoft Office Communications Server across your whole organization.

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    Progent can assist you to deploy Cisco's networking technology to create a solid basis for your local, private cloud, or hybrid-cloud data center and improve operations in key areas such as compute and storage consolidation, security and compliance, manageability, uptime, and disaster recovery.

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    Progent's Microsoft-certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your company, create test programs and migration strategies, install Windows Server 2008 with your network infrastructure and applications, educate your IT personnel how to use enhanced administration tools, and provide ongoing consulting and tech support via affordable options including Contact Center service and remote technical assistance.

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    Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations plus a revamped structure. These enhancements favorably impact vital IT areas such as ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT team to manage your Exchange 2013 solution. Progent also offers ongoing remote consulting and management for Microsoft Exchange 2013.

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  • Support and Setup Microsoft 365 hybrid solutions for Exchange Computer Consultant Microsoft 365 Deployment Readiness
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    Remote Exchange Server 2019 Support

    Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting messaging solutions for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email environment features protection, high uptime, easy access for remote and wireless users, time-saving management tools, and seamless integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010, Exchange 2007, Exchange 2003, and MS Exchange 20000 Server. Progent can also assist small or medium companies to upgrade to Microsoft Exchange 2016 Server or Microsoft Exchange 2013.

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    ProSight Automatic Patch Management Professional

    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management technology to keep your network running at peak levels by checking the state of critical devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so all potential problems can be addressed before they can disrupt productivity.

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    Integration Support Microsoft Denali

    Progent can provide the support of Microsoft-certified engineers as well as seasoned software programmers, database administrators, project management experts, network infrastructure architects, business continuity planning specialists, and certified security professionals to help you to assess the likely benefits of Microsoft SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.

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    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth backgrounds helping small organizations to reduce system downtime by offering affordable online consulting services for disaster recovery/business continuity planning, fault-tolerant network design, backup/restore solutions, and non-disruptive maintenance. Progentís business continuity consultants can help your company to develop and test a sensible business continuity plan that aligns with your business goals and budget. Progentís disaster recovery specialists can assist you to architect, deploy, and maintain resilient technologies including non-stop Internet access, virtualized servers, clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.

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    Progent can assist organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help you to upgrade from a legacy release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment to make sure you get maximum return on investment.

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    Progent offers nationwide online technical support and troubleshooting services for businesses that operate macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft products. Progent's experts can provide Mac clients a range of services including desktop assistance, migration to the current edition of macOS from earlier versions of macOS or OS X, plus help with Mac applications. Progent can also help you with iPhone and Apple iPad integration and management, or migrating to iCloud. Online technical support offers optimum return for your IT budget by preserving user efficiency and shortening the time billed for network analysis and repair. Sophisticated remote support utilities and skilled service specialists and consultants combine to enable Progent to solve most network problems without wasting time and expense by traveling to your location. In most of situations your network problems can be remediated by telephone or via a combination of telephone help and remote access. Progent can make available Cisco CCIE network experts and CISA certified security professionals to help you with the most difficult network issues.

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    Progent's certified SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design protection into your corporate practices.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite consulting expertise, software development, and technical support support for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.


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