Progent's Ransomware Negotiation Services in Garland
Ransomware Defense and Recovery ExpertsProgent has experience negotiating ransomware settlements with hackers. Reaching an optimum settlement is a complicated exercise that requires a combination of field experience, IT skills and business acumen. It also demands working closely with the cyber-extortion target's IT staff and the insurance carrier, if any. Because the number one priority of the ransomware victim is fast recovery, it is critical to deploy recovery teams that work efficiently, in parallel, and in close communication. Progent has the breadth of technical knowledge and the deep bench of personnel to supplement your network support team and recover your network quickly and affordably.

Services provided by Progent's ransomware settlement team include:

  • Determining the type of ransomware used in the assault
  • identifying and contacting the hacker
  • Assessing the recovery risk
  • Verifying the hacker's decryption tool
  • Determining a settlement payment with the ransomware victim and the insurance provider
  • Establishing a settlement amount and timeline with the hacker
  • Confirming compliance with anti-money laundering laws
  • Carrying out the crypto-currency disbursement to the TA
  • Acquiring, reviewing, and using the threat actor's decryptor mechanism
  • If necessary, contacting the threat actor for technical help with the decryptor tool
In parallel with the ransom negotiations, Progent's ransomware team can assist with:
  • Isolating affected endpoints to arrest the spread of the assault
  • Making replicas of every breached device and data store to allow forensics without interfering with recovery
  • Installing anti-virus protection to all virus-free endpoints
  • Recovering data from offline backups or unscathed endpoints
  • Creating a pristine recovery environment
  • Mapping and connecting drives to match precisely their pre-attack condition
Once the decryption tool has been mastered, Progent can help you to restore physical and virtual devices and services to their pre-arrack condition. Progent can also help you to perform comprehensive forensics and create a document to deliver to the insurance provider. This report identifies security gaps that need to be eliminated and suggests steps to be performed to block future ransomware assaults.

Settling Exfiltration Ransoms
Beyond demanding money for a decryption tool, modern variants of ransomware such as Ryuk, Maze, Netwalker, and Nephilim often attempt to steal (or "exfiltrate") information. Hackers can then demand an extra ransom in exchange for not publishing this information on the dark web. Unfortunately, there exists no method to guarantee that exfiltrated data have been totally erased by the TA. Actually, in numerous instances the TA has little control about data custody. Settling an exfiltration ransom does not free you from the necessity of seeking the advice of privacy attorneys, performing an audit on which files were taken, and performing the required notifications to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided remote and onsite network services across the United States for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in core technologies including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISM, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning software. This scope of skills gives Progent the ability to salvage and integrate the surviving pieces of your network after a ransomware intrusion and rebuild them rapidly into a functioning network. Progent has collaborated with leading cyber insurance providers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Services in Garland
To get in touch with Progent about ransomware settlement negotiation expertise in Garland, call Progent at 800-462-8800 or go to Contact Progent.



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    The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with planning, deploying, managing and supporting sophisticated IT solutions based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.

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    Consultant Services ISA Server

    Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security designs for information systems with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and implement an installation of Microsoft ISA Server 2004 that supports your IT security needs without limiting your network.

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    Consultant Symantec Firewall

    Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor line or help you migrate to current firewall/VPN solutions. Progent can also help you design and execute a comprehensive security strategy that can include firewall and VPN devices and utilities, managed security and network protection services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your one-stop source for on-going technical help, administration, education, and security expertise.

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  • Sharepoint Portal Server IT Consulting Microsoft Sharepoint Server IT Consulting Company

  • Microsoft SharePoint Server Support and Help
    SharePoint Portal Server Professionals

    Progentís Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint Server offers a common spot for your workers or clients to connect to, manage, distribute and manipulate relevant information, documents, and applications and to interact with other people. SharePoint allows faster and better decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the information theyíve created in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint consultants can assist you to support your current SharePoint solution or migrate to the latest release of SharePoint.

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    ProSight Remote Server Monitoring Support Services

    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the health of vital assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to disrupt productivity.

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    VMware Site Recovery Manager Testing Consult

    VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a repeatable runbook for restoring applications and services rapidly following an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help you to plan, configure, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

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  • Support and Help SQL Server 2019 and Hyper-V SQL Server 2019 High Availability Computer Engineer

  • 24-Hour Microsoft SharePoint Server Specialist
    SharePoint Server Network Engineer

    Progentís Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint provides a common location for your employees or clients to connect to, organize, share and manipulate relevant data, files, and applications and to interact with other people. Microsoft SharePoint enables quicker and better decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the information theyíve created in a way that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint experts can help you to manage your existing SharePoint environment or migrate to the current version of SharePoint.

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    Microsoft Teams and AAD Sync Engineers

    Progent can help you to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

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  • SCCM Cloud Integration Computer Consultant
    SCCM Cloud Management Gateway Online Support Services

    System Center Configuration Manager automates software provisioning and updating, simplifies security and compliance settings control, keeps track of network resources, guards against company data leakage, performs network health monitoring, allows safe self service, and delivers a common control mechanism for administering mixed-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can help your organization with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.

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  • UNIX Services 24-Hour Consultant Services UNIX
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  • SQL Server 2017 Automatic Database Tuning Online Troubleshooting
    Network Consulting SQL Server 2017 Express

    Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of migrating to SQL Server 2017 and can help you to plan and carry out an efficient migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants offer online or onsite support ranging from on-demand architecture review or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is carried out on schedule and on budget.

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  • System Center DPM 2016 Computer Consultant
    Data Protection Manager 2016 Storage Spaces Direct Support Services

    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified restore capabilities for Microsoft networks. Data Protection Manager 2016 offers application-sensitive backup for key workloads such as Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports VMs running on Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, implement, manage, and repair an enterprise-wide backup/recovery system built around SCDPM 2016. Progent can assist you to upgrade from a previous version of DPM or from an outdated system, and Progent can tune your DPM 2016 environment for on local, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide occasional expertise to resolve technical bottlenecks or provide end-to-end project management services to help you complete your Data Protection Manager 2016 initiative on time and on budget.

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  • VirtualPC for Mac Remote Consulting Technology Consulting Microsoft Virtual PC for Mac
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  • Windows 2019 Specialist Expert Microsoft Certified Windows Server 2019 Live Migration Computer Consulting
  • Windows Server 2019 Windows Defender ATP On-site Technical Support Online Support Services Windows Server 2019 and SCOM
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    Progentís Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone support and remote secure computer access to isolate and repair network problems quickly and economically. The breadth of technical experience represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult problems to appropriate specialists as needed. For urgent issues, the TRC tries to answer your request for support in less than one hour.

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