Overview of Progent's Ransomware Negotiation Services in Manchester
Ransomware Solutions ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors. Negotiating an acceptable settlement is a complicated exercise that requires a mix of real-word experience, IT skills and business acumen. It also requires close co-operation with the cyber-extortion target's IT team and the cyber insurance carrier, if any. Because the top priority of the ransomware victim is operational continuity, it is vital to deploy recovery groups that operate efficiently, in parallel, and with intimate collaboration. Progent has the breadth of technical skills and the deep bench of experts to supplement your IT support team and recover your network rapidly and economically.

Services provided by Progent's ransomware settlement negotiation experts include:

  • Determining the type of ransomware used in the attack
  • making contact with the hacker persona
  • Evaluating the likelihood of recovery
  • Testing the TA's decryption capabilities
  • Agreeing on a settlement payment with the ransomware victim and the insurance carrier
  • Establishing a settlement and timeline with the threat actor
  • Checking adherence to anti-money laundering (AML) sanctions
  • Managing the crypto-currency payment to the TA
  • Acquiring, learning, and operating the threat actor's decryption tool
  • If necessary, contacting the TA for assistance with the decryption utility
Concurrent with the ransom negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints to prevent further progress of the attack
  • Creating replicas of every infected device and data store to allow forensics in parallel with cleanup
  • Installing anti-virus protection to all virus-free endpoints
  • Recovering files from air-gapped restores or uncompromised endpoints
  • Building a clean environment
  • Mapping and reconnecting drives to match precisely their pre-attack state
After the decryption utility has been learned, Progent can help you to recover physical and virtual devices and software services to their original condition. Progent can also help you to conduct a forensics investigation and generate a document to deliver to the insurance carrier. This document identifies cybersecurity gaps that need to be fixed and recommends steps that should be taken to counter future ransomware assaults.

Paying Exfiltration Ransoms
Beyond demanding payment for a decryption tool, modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor often try to steal (or "exfiltrate") files. TAs can then require an extra settlement in exchange for not publishing this information on the dark web. Sadly, there exists no way to be certain that exfiltrated data have been completely erased by the threat actor. In fact, in many cases the threat actor has limited say over the disposition of the data. Paying an exfiltration ransom does not eliminate the need for seeking the advice of legal counsel, performing an investigation into which files were compromised, and carrying out the required alerts to impacted entities. In general, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered online and onsite network services throughout the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in foundation technologies such as Cisco networking, VMware, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning software. This breadth of expertise allows Progent to salvage and consolidate the surviving parts of your IT environment following a ransomware attack and rebuild them rapidly into a viable network. Progent has worked with leading cyber insurance carriers like Chubb to help businesses recover from ransomware assaults.

Contact Progent about Ransomware Settlement Services in Manchester
To contact with Progent about ransomware settlement guidance in Manchester, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent offers the part-time or temporary services of a seasoned CIO who can offer strategic direction to help you select and maintain network solutions to match your current needs and that can be a firm basis for your future growth. Progent's temporary Chief Information Officer consulting services offer financial leverage to companies who want to optimize the benefits from their network investment but who are unable or hesitant to take on one more high-level manager to their head count. Because Progent is vendor-agnostic, with a sizable team of consultants certified to support all major operating systems and connectivity technologies plus a wide range and business applications, Progent is in a unique position to offer unbiased advice as well as expert technical help for building and maintaining IT systems that fit the particular needs of your organization.

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    Progent's CISSP-premier cybersecurity experts can help organizations of any size with any facet of information system security. Progent can help implement cost-effective security systems that protect a small business against advanced threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid networks that support local, online, and mobile users accessing IT resources distributed across multiple physical sites and public and private clouds.

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    E-Mail Guard by Postini offers continually updated spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your organization is too small to qualify for a standard Postini license, you can still get access to Postini's Perimeter Management technology through Progent's E-Mail Guard antispam and virus defense service program. Progent's expert email security professionals can show you how to create an email safety plan that includes anti-spam and anti-virus technologies and processes.

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    For advanced project management assistance, Progent offers access to senior IT professionals with years of experience in IT management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to help enterprise customers follow best practices to ensure that strategic projects are successfully completed on time and on budget.

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    XenApp Application Delivery Specialist

    Progent's Citrix-certified experts can assist you to plan, install, administer, and support a virtualized Windows application delivery system based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support experts can help you to manage and support a remote datacenter that features high availability, advanced protection, and fast disaster recovery.

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    Small Business 100 AP Support Services

    Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered devices engineered as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide online or on-premises configuration and troubleshooting services to assist you to design, implement, update, optimize, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or architecture.

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    Cisco's {Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi performance by reducing the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening data security by detecting cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller solutions.

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    Progent offers one-on-one training designed for individuals who wish to broaden their understanding of the macOS and OS X operating system, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for macOS and Mac OS X applications.

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    Remote Server Management Cards Consultants

    Remote server management cards offer IT managers complete control over a server without the need for an on-site visit. Through remote server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and support a high-availability company network that includes remote server management cards and Progent can use these remote management cards to deliver efficient remote technical assistance. Progent is familiar with a number of remote management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.

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  • Exchange Server 2010 Upgrade Engineer
    Immediate Exchange Upgrade Engineers

    Progent's Microsoft-certified network engineers can help your organization to determine the value of Exchange Server 2010 for your business and can help you to plan and implement an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick ROI by improving your productivity, lowering the expense of equipment and support, streamlining management, and integrating your key communications technologies.

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