Overview of Progent's Ransomware Negotiation Services in Monterey
Ransomware Protection ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors. Negotiating an acceptable settlement is a complex activity that requires a combination of real-word experience, IT knowledge and business acumen. It also calls for working closely with the cyber-extortion target's IT staff and the cyber insurance provider, if there is one. Because the top priority of the ransomware target is operational continuity, it is vital to establish recovery groups that operate efficiently, concurrently, and in close communication. Progent offers the scope of IT knowledge and the deep bench of personnel to supplement your network staff and recover your network environment quickly and economically.

Services available from Progent's ransomware settlement experts include:

  • Determining the kind of ransomware used in the assault
  • identifying and contacting the hacker
  • Assessing the likelihood of recovery
  • Validating the hacker's decryption capabilities
  • Deciding on an acceptable settlement with the ransomware victim and the insurance carrier
  • Negotiating a settlement and schedule with the threat actor
  • Verifying compliance with anti-money laundering (AML) laws
  • Overseeing the crypto-currency payment to the hacker
  • Receiving, reviewing, and using the TA's decryptor utility
  • If necessary, contacting the TA for assistance with the decryption tool
Concurrent with the ransom negotiations, Progent's ransomware team can help with:
  • Isolating affected endpoints to prevent further spread of the attack
  • Making replicas of each compromised device and data store to allow forensics without interfering with recovery
  • Adding A/V protection to all clean endpoints
  • Recovering data from air-gapped backups or uncompromised machines
  • Building a pristine recovery environment
  • Mapping and reconnecting datastores to reflect exactly their pre-encryption condition
Once the decryption utility has been mastered, Progent can assist you to recover physical and virtual devices and software services to their pre-arrack state. Progent can also assist you to conduct comprehensive forensics and create a document to share with the cyber insurance provider. This document identifies cybersecurity gaps that need to be eliminated and suggests actions that can be taken to counter future ransomware attacks.

Paying Exfiltration Ransoms
In addition to demanding money for a decryption utility, modern variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Egregor commonly try to steal (or "exfiltrate") information. TAs can then require an additional payment for not divulging this data or selling it. Unfortunately, there exists no way to be certain that exfiltrated data have been totally deleted by the hacker. In fact, in numerous cases the hacker has little say over who can access the stolen files. Settling an exfiltration ransom does not free you from the necessity of seeking the guidance of privacy lawyers, conducting an inventory of data were taken, and sending the mandated alerts to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered remote and onsite IT services across the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned high-level certifications in foundation technology platforms including Cisco infrastructure, VMware, and major distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP-ISSAP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to salvage and consolidate the undamaged pieces of your network following a ransomware intrusion and reconstruct them rapidly into a functioning system. Progent has collaborated with leading cyber insurance providers including Chubb to help businesses recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Services in Monterey
To contact with Progent about ransomware settlement guidance in Monterey, call Progent at 800-462-8800 or go to Contact Progent.

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    Progent's application experts offer advanced consulting, software programming, deployment help, and webinar training for popular applications that address key areas including ERP, general accounting, management reporting, web application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background delivering high-level consulting support remotely, Progent can help small businesses throughout the United States to avoid the lost productivity and expense related to travel and on-site activity without sacrificing the high quality of technical services.

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    Progent can provide fast and affordable online access to an authorized Oracle database administration consultant or an Oracle software developer. Progent can provide advanced DBA services for all versions of Oracle including 10g and 11g and can also assist you to plan, create, update, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Streams replication tools and Oracle Database Resource Manage.

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    Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small company's production servers in an environment that gives the highest degree of dependability and expandability and is in addition simple to move to any data center. Progent's Private Cloud Hosting services are based on mature virtualization architectures that allow small businesses with multi- platform environments to economize significantly on the costs of capital investments, system support, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.

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    Progent's certified ISA Server consulting experts have extensive backgrounds creating corporate security designs for IT networks with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company design and deploy an installation of ISA Server 2004 that supports your information protection needs without restricting your productivity.

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    Progent's experienced ransomware recovery consultants can assist your business to reconstruct a network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock.

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    Progent provides the services of Microsoft and Cisco-Premier network support professionals to offer customers affordable alternatives to help companies optimize the value of Microsoft and Cisco products. For environments that span from remote offices to large corporations, Progent's expert consultants can show you how to enhance your information system's e-mail infrastructure, security, availability, performance, and network management.

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    Progentís fault tolerant system consultants provide non-stop computing support, disaster recovery planning, network load balancing, non-stop interoffice connectivity, fault-tolerant Internet interface design, 24x7 data center services, and other non-stop networking consulting to help your company create a 24x7 network for line-of-business applications. Progent possesses the knowledge and experience to develop affordable, high-availability systems by deploying the evolving suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-location network with a fully mirrored Internet interface and intelligent network load balancing.

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    Progent can provide affordable remote support to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security.

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    Cisco offers a full product line of routers that includes appliances designed to deliver the security, bandwidth, and reliability required by customers from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.

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    Cisco's security and remote connection products for small businesses offer a complete line of manageable security products to help protect your local and remote information system. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit most closely with your company objectives.

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    Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and repairing Microsoft SCOM environments and can provide companies of any size expert remote or onsite consulting services for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.

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    Progent provides clients access to engineers who have earned some of the IT industry's most prized credentials. Progent believes that customers deserve to know that their computer support providers have formal training plus broad real-world field experience so that Progent's clients can engage Progent's service with confidence. In many cases, vendor certifications such as the CCIE brings priority for significantly better vendor support than is offered to non-certified service providers, allowing Progent to offer clients a higher class of IT service. In addition, major certifications such as CISM or CISSP for IT security can help enterprise clients to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry experts.

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