Progent's Ransomware Negotiation Services in Monterey
Ransomware Defense and Recovery ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors. Reaching an optimum settlement is a complicated exercise that calls for a mix of real-word experience, technical knowledge and business savvy. It also demands close co-operation with the ransomware victim's IT staff and the cyber insurance carrier, if any. Since the number one priority of the ransomware victim is fast recovery, it is vital to establish response teams that work efficiently, concurrently, and with intimate collaboration. Progent offers the scope of IT knowledge and the deep bench of personnel to complement your network support team and recover your network environment quickly and economically.

Services offered by Progent's ransomware settlement negotiation team include:

  • Establishing the kind of ransomware used in the assault
  • Identifying and communicating with the hacker persona
  • Assessing the likelihood of recovery
  • Testing the hacker's decryption tool
  • Determining a settlement payment with the victim and the cyber insurance provider
  • Negotiating a settlement amount and schedule with the hacker
  • Checking compliance with anti-money laundering (AML) laws
  • Managing the crypto-currency payment to the TA
  • Acquiring, learning, and operating the hacker's decryption tool
  • If needed, contacting the hacker for technical assistance with the decryptor tool
Concurrent with the ransom negotiations, Progent's ransomware staff can help with:
  • Quarantining affected endpoints to arrest the spread of the attack
  • Making digital copies of each breached device and data store to allow forensics in parallel with cleanup
  • Installing A/V agents to all clean endpoints
  • Restoring files from air-gapped restores or unscathed machines
  • Building a pristine recovery environment
  • Mapping and reconnecting datastores to reflect exactly their pre-encryption state
Once the decryption tool has been learned, Progent can assist you to recover computers and software services to their original state. Progent can also help you to conduct comprehensive forensics and create a document to deliver to the insurance carrier. This report identifies cybersecurity vulnerabilities that must be eliminated and suggests steps to be taken to counter subsequent ransomware attacks.

Settling Exfiltration Ransoms
In addition to extorting payment for a decryption tool, current strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim commonly attempt to steal (or "exfiltrate") information. TAs are then able to require an additional ransom for not divulging this information on the dark web. Sadly, there is no way to be certain that exfiltrated files have been completely erased by the threat actor. Actually, in many cases the threat actor has limited control about data custody. Paying an exfiltration ransom does not eliminate the need for getting the guidance of privacy attorneys, performing an audit on which files were stolen, and performing the mandated alerts to affected entities. In general, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has delivered remote and onsite network services across the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned internationally recognized certifications including CISA, CISSP, and GIAC. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This breadth of expertise gives Progent the ability to identify and integrate the surviving pieces of your IT environment following a ransomware assault and reconstruct them rapidly into a functioning network. Progent has collaborated with leading cyber insurance carriers including Chubb to help businesses clean up after ransomware assaults.

Contact Progent about Ransomware Settlement Negotiation Services in Monterey
To contact with Progent about crypto-ransomware settlement guidance in Monterey, phone Progent at 800-462-8800 or go to Contact Progent.



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    Microsoft 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and other Exchange infrastructure to reduce hardware costs and administrative overhead. You can configure Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online support to assist your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, plan a network topology that makes sense for your business needs and budget, carry out an efficient migration from your current Exchange organization to one that includes Exchange Online, train your IT staff and end users, and deliver as-needed consulting and technical support.

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    The Progent Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, developing cost-effective migration procedures, evaluating and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network projects on schedule.

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    Colocation sites make it possible for businesses to share world-class facilities for hosting network hardware that supports critical applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation strategy such as selecting and migrating to a colo site, designing network topology, defining hardware, on-site and on-line troubleshooting, establishing offsite system management, and education your IT personnel.

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    Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and troubleshooting services to assist your organization to plan, configure, manage, tune, and debug wireless deployments that utilize Cisco's Meraki APs. Progent's consultants can also help your organization to design and implement hybrid environments that integrate local and cloud-hosted resources and that provide seamless connectivity, advanced security, streamlined management, and dependable performance for all your mobile and desktop endpoints.

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    Progent's Computer Call Center Outsourcing Support Services for desktop support are designed specifically for small businesses who need fast access to a Help Desk Service Center with professional phone support and full escalation options but who have to operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.

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    Microsoft supports transparent hybrid networks that combine Microsoft 365 and local Exchange systems. This allows you to have some Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on time and on budget.

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    Progent provides nationwide remote technical support and troubleshooting services for companies who run Sun Solaris environments or whose IT systems include a combination of Solaris and Microsoft products. Remote IT help provides maximum leverage for your IT dollar by preserving user productivity and limiting the hours charged for computer repair services. Advanced remote access utilities and skilled technicians and consultants allow Progent to solve most IT issues without wasting time and money by going to your location. In the vast majority of situations your IT issues can be dealt with by telephone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP certified security professionals to help with the most challenging system problems.

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    Microsoft Virtual Server 2005, hosted on the Windows Server platform and based on software first developed by Connectix, delivers the power necessary to carry out hardware reduction, application migration, and server isolation projects via virtualization technology in an enterprise-class IT environment with advanced expandability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies wishing to improve ROI in software development and testing, migration from outdated mission-critical applications, and hardware consolidation. Progent's professional Virtual Server consultants can assist your company to assess and integrate MS Virtual Server 2005.

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    DoubleTake/Carbonite Software offers a selection of tools intended to provide small and midsize companies a range of cost-effective alternatives for replicating and restoring vital applications such as Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small company information systems to create a high state of availability and disaster recovery capability at a budget-friendly cost.

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    Progent's Microsoft and Cisco authorized experts offer several service programs to help medium-size and large businesses develop an efficient and successful internal Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Services help businesses analyze the numerous high-quality Help Desk application programs available and determine which packages may be excessively expensive, lack critical features, or align badly with your organization's business goals. Progent also offers temporary staffing for organizations who want to augment their in-house Help Desk team for special projects or to substitute for absent or incapacitated workers.

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    Progent's Cisco CCIE-certified SIP integration consultants can assist organizations of any size to design, integrate, maintain, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-connected SIP trunks and offer affordable online or onsite expertise to help businesses to move efficiently to a productive unified communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

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