Ransomware Hot Line: 800-993-9400
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to steal its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when support personnel may be slower to become aware of a breach and are least able to organize a quick and forceful response. The more lateral movement ransomware is able to make inside a victim's network, the longer it will require to restore core IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to take the urgent first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineer can help businesses in the Salinas metro area to locate and quarantine breached devices and guard undamaged resources from being penetrated.
If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-993-9400.
Progent's Ransomware Response Expertise Available in Salinas
Modern variants of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any accessible system restores. Data synched to the cloud can also be corrupted. For a vulnerable network, this can make system restoration nearly impossible and effectively sets the datacenter back to square one. Threat Actors, the cybercriminals responsible for ransomware attack, demand a settlement payment in exchange for the decryptors required to unlock scrambled data. Ransomware assaults also attempt to exfiltrate files and hackers demand an extra ransom in exchange for not posting this data on the dark web. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a big issue depending on the sensitivity of the stolen data.
The recovery process subsequent to ransomware penetration involves several crucial stages, the majority of which can be performed in parallel if the recovery team has enough people with the necessary experience.
- Quarantine: This urgent initial step requires blocking the lateral progress of ransomware within your IT system. The longer a ransomware attack is permitted to run unchecked, the more complex and more costly the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes include cutting off infected endpoints from the network to block the spread, documenting the IT system, and securing entry points.
- Operational continuity: This covers restoring the IT system to a basic useful level of capability with the least delay. This effort is usually the highest priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the widest range of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and line-of-business apps, network architecture, and protected remote access. Progent's ransomware recovery team uses advanced workgroup platforms to organize the complex restoration effort. Progent understands the importance of working quickly, continuously, and in unison with a customer's management and network support staff to prioritize tasks and to get vital services on line again as quickly as possible.
- Data recovery: The work necessary to restore data impacted by a ransomware assault varies according to the state of the network, how many files are affected, and which recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not gracefully closed, may have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server rely on AD, and many ERP and other business-critical platforms are powered by SQL Server. Often some detective work may be needed to find clean data. For instance, undamaged OST files may have survived on employees' desktop computers and laptops that were not connected during the ransomware attack.
- Deploying advanced AV/ransomware defense: ProSight ASM gives small and mid-sized companies the benefits of the same anti-virus tools used by many of the world's biggest corporations such as Netflix, Visa, and Salesforce. By delivering real-time malware filtering, detection, mitigation, repair and analysis in one integrated platform, Progent's ProSight Active Security Monitoring lowers total cost of ownership, streamlines management, and expedites recovery. The next-generation endpoint protection engine built into in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance provider, if any. Services consist of determining the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption tool; deciding on a settlement amount with the victim and the cyber insurance carrier; establishing a settlement and timeline with the TA; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and using the decryptor tool; troubleshooting failed files; creating a clean environment; remapping and connecting drives to match exactly their pre-attack state; and restoring physical and virtual devices and software services.
- Forensics: This process is aimed at discovering the ransomware assault's progress across the targeted network from beginning to end. This history of the way a ransomware attack travelled through the network helps you to evaluate the impact and highlights shortcomings in security policies or work habits that should be rectified to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensic analysis is typically given a high priority by the insurance provider. Since forensics can take time, it is essential that other important recovery processes such as operational continuity are pursued concurrently. Progent maintains a large roster of information technology and security experts with the knowledge and experience needed to perform activities for containment, business continuity, and data recovery without interfering with forensics.
Progent has delivered online and on-premises network services across the United States for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes professionals who have been awarded high-level certifications in core technologies including Cisco networking, VMware, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISM, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP software. This broad array of skills gives Progent the ability to salvage and integrate the surviving parts of your network following a ransomware assault and reconstruct them quickly into an operational system. Progent has collaborated with top cyber insurance carriers including Chubb to assist organizations recover from ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting Services in Salinas
For ransomware recovery expertise in the Salinas metro area, phone Progent at 800-993-9400 or visit Contact Progent.