Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a target network. Because of this, ransomware assaults are typically launched on weekends and at night, when support personnel are likely to take longer to become aware of a penetration and are less able to organize a rapid and coordinated defense. The more lateral movement ransomware can manage inside a target's system, the more time it takes to recover core IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to complete the time-critical first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineer can assist organizations in the Salinas metro area to locate and quarantine breached servers and endpoints and protect clean resources from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Salinas
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any available system restores and backups. Files synched to the cloud can also be impacted. For a poorly defended network, this can make automated restoration nearly impossible and effectively sets the IT system back to square one. Threat Actors, the hackers responsible for ransomware attack, insist on a ransom fee for the decryptors needed to unlock scrambled files. Ransomware assaults also try to exfiltrate files and TAs demand an additional ransom in exchange for not posting this information on the dark web. Even if you are able to restore your system to an acceptable point in time, exfiltration can pose a major issue depending on the nature of the downloaded information.

The restoration process subsequent to ransomware penetration involves a number of crucial stages, the majority of which can proceed in parallel if the recovery workgroup has enough people with the required experience.

  • Containment: This time-critical initial step involves arresting the lateral spread of ransomware within your network. The longer a ransomware assault is allowed to go unchecked, the longer and more costly the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Quarantine activities include cutting off infected endpoints from the rest of network to block the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This covers restoring the IT system to a basic useful level of functionality with the least delay. This process is usually the top priority for the victims of the ransomware assault, who often see it as an existential issue for their company. This activity also requires the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, productivity and mission-critical applications, network architecture, and secure endpoint access. Progent's ransomware recovery experts use advanced collaboration tools to coordinate the complex restoration process. Progent understands the urgency of working rapidly, continuously, and in concert with a client's management and network support staff to prioritize activity and to put vital resources on line again as quickly as possible.
  • Data restoration: The work necessary to restore data damaged by a ransomware attack varies according to the state of the network, how many files are encrypted, and what restore methods are needed. Ransomware attacks can take down critical databases which, if not properly closed, may have to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other mission-critical applications depend on SQL Server. Some detective work may be needed to locate clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and laptops that were not connected during the ransomware assault.
  • Setting up advanced antivirus/ransomware defense: ProSight ASM offers small and mid-sized businesses the advantages of the identical anti-virus technology used by some of the world's largest enterprises such as Netflix, Visa, and Salesforce. By delivering in-line malware filtering, identification, mitigation, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring lowers TCO, streamlines administration, and expedites resumption of operations. The next-generation endpoint protection (NGEP) built into in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
  • Negotiation with the hacker Progent has experience negotiating settlements with hackers. This calls for working closely with the ransomware victim and the cyber insurance provider, if there is one. Activities include determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the TA; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency transfer to the hacker; receiving, learning, and using the decryptor tool; troubleshooting failed files; creating a pristine environment; mapping and connecting datastores to reflect exactly their pre-encryption state; and reprovisioning physical and virtual devices and services.
  • Forensics: This activity involves discovering the ransomware assault's storyline throughout the targeted network from beginning to end. This history of how a ransomware assault progressed through the network helps your IT staff to assess the damage and brings to light weaknesses in rules or processes that need to be corrected to prevent later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is commonly given a top priority by the cyber insurance provider. Since forensic analysis can take time, it is critical that other key activities like business resumption are pursued in parallel. Progent maintains a large roster of information technology and cybersecurity experts with the skills needed to perform activities for containment, operational continuity, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided remote and onsite IT services across the United States for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms including Cisco networking, VMware, and major distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications including CISA, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP applications. This broad array of skills allows Progent to salvage and consolidate the surviving pieces of your information system following a ransomware assault and rebuild them rapidly into an operational network. Progent has worked with leading cyber insurance providers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Expertise in Salinas
For ransomware system recovery expertise in the Salinas metro area, call Progent at 800-462-8800 or see Contact Progent.



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    Our Experts Group provides support in important technologies such as Macintosh integration and applications; Expertise for Linux-based, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM consulting; Mission-critical and specialized program support; Chief Information Officer, business analyst, and project logistics outsourcing; Custom applications development and deployment; Web site, electronic business, EDI, and customer portal development and deployment; SQL support and efficiency help; Management information consulting; and Telecom systems support.

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    Progent provides the help of Microsoft and Cisco-Premier network support experts to show clients economical ways to help businesses maximize the benefits of Microsoft and Cisco technology. For networks that span from remote offices to nationwide enterprises, Progent's expert consultants can help you improve your information system's e-mail infrastructure, security, availability, performance, and IT administration.

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    Virtual Office Microsoft Certified Job

    Progent's company culture will allow you to become a better professional by enhancing your technical skills and increasing the satisfaction of your customers. Progent delivers this promise by attracting the best professional experts for you to work with, offering a state-of-the-art system infrastructure, using custom software tools to deliver the highest quality of service, and by streamlining proven operational models for finding and maintaining clients.

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    Cisco Network Management Onsite Technical Support

    Progent's Cisco-Certified network management consultants can help you to run Cisco's management utilities along with a variety of specialized third-party products to create a comprehensive network management strategy to keep your network running reliably, conserve expensive resources, guard your data, recover rapidly from hardware breakdown or deliberate attacks, and enable you to expand or reassign network resources intelligently and economically as your company evolves.

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    Progent provides national online help and troubleshooting services for companies that run macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft products. Progent's engineers offer Mac users a range of services including desktop support, upgrading to the current edition of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent can also help your business with Apple iPhone and iPad support, or moving to iCloud services. Online technical support offers optimum leverage for your information technology budget by protecting client efficiency and shortening the hours billed for network analysis and repair. Advanced online support utilities and experienced technicians and engineers combine to enable Progent to solve most network problems without squandering time and expense by traveling to your site. In the vast majority of cases your IT problems can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can make available Cisco CCIE network experts and CISSP certified security professionals to help you with the toughest network problems.

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  • ISA 2004 Server Consulting
    Consulting Services Microsoft ISA Server

    Progentís Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT system from attack by external and internal sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help you to install Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.

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  • Open Now System Center 2016 Amazon AWS Integration Professional Expert Microsoft Certified System Center 2016 and Windows 10 Integration Online Consulting
  • Oracle 11g Upgrade Consultants Best Services Oracle DBA

  • Microsoft Access Consulting Services
    Microsoft Access Web App Programming Firm

    Progent offers economical online consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and offers advanced help for application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar training for Access programming and DBA services.

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  • Remote Support Services SCCM 2016 Patch Management
    SCCM 2016 Primary Site Remote Support Services

    Configuration Manager 2016 automates software provisioning at scale, simplifies security and compliance settings control, inventories network assets, protects against company data leakage, performs network health monitoring, allows safe end-user self service, and offers a single control mechanism for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist businesses of any size with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.

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  • 24 Hour Meraki AP Management IT Services
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    Progent's Meraki wireless AP consultants offer remote and onsite support services to assist businesses of any size to design, deploy, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that provides identical connectivity, performance, security, manageability and availability for wired and wireless clients regardless of their mobility or device.

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    24x7 IT Consultants Android and Windows Server integration

    Progent's seasoned group of IT consultants and application specialists have years of background providing online and on-premises assistance for organizations of all sizes who need to integrate Android phones into their IT networks so that mobile clients can be productive from anywhere. Progent offers the range of skills to resolve network problems that span multiple manufacturers and that entail a mix of older and up-to-date information technology. Progent provides budget-friendly online consulting to help you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to resolve especially challenging IT issues, or Progent can provide comprehensive project management support to help you finish strategic network projects on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide expertise with all major operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or one-on-one classes to help you manage and use Android phones and tablets securely and productively.

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  • SMS Server Migration Integration Support
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    Progentís certified consultants offer small and medium size businesses enterprise-level consulting support for Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager is the new name for the change management platform formerly called SMS Server. Configuration Manager 2007 provides a variety of enhancements to Systems Management Server 2003 including full automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progentís Microsoft certified consulting professionals can help you use Systems Management Server or Configuration Manager 2007 economically for automated OS and application software deployment, security patch control, software tracking, and software license compliance. Progent's engineers can also assist your company to move efficiently from Microsoft Systems Management Server 2003 to Configuration Manager.

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  • SharePoint Computer Consultant Expert Microsoft Certified Computer Engineer SharePoint Server 2007
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    ProSight VM Hosting Consultants

    Progent's ProSight Virtual hosting services provide small businesses a variety of benefits including lower capital costs, reductions in operational costs, better management focus, world-class protection, greater availability, and business continuity.

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    SonicWall Firewall Firewall Support

    Progent's SonicWall firewall experts can show you how to integrate, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into a complete security plan and build protection into your corporate practices.

  • Small Office Information Technology Manager Small Office Consultants
  • Specialist IM Infrastructure Microsoft IM Infrastructure IT Consulting
  • Specialist Private Clouds for Small Businesses ProSight VM Hosting Consultant

  • Online Office Outlook Instruction
    Online Office Word Training Network Consulting Firms

    Progent's webinars provide small companies the affordability, simplicity, and flexibility of online seminars and the effective pedagogic methods of seasoned teachers who utilize advanced technology to emulate live, interactive classrooms. Progent offers online training for popular desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Visio: Microsoft Dynamics business accounting and management information products such as Microsoft Dynamics GP; as well as other leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

  • Salinas Avaddon Ransomware Repair
  • Support and Help Microsoft Dynamics 365 Commerce Microsoft Dynamics 365 Commerce Integration Services
  • Support and Integration Mandrake Linux, Solaris, UNIX Salinas California Salinas, CA Redhat Linux, Sun Solaris, UNIX Online Help

  • Dynamics GP 2015 Consultant
    Consultant Dynamics GP 2015

    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, works with the most popular smart phones and tablets, permits single login with Microsoft Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, expands the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the return on your investment in this mission-critical platform.

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  • Technical Consultant Small Business WAP551 Small Business 500 AP Consultant
  • Technical Consultant wireless controller WLAN controller Support and Setup
  • Technical Support Exchange Online Archiving Hybrid Configuration Wizard Integration Services
  • Technical Support Services Azure AD Computer Consultant Active Directory
  • Technical Support Services Mac Virus Recovery Mac and Cisco Security Consulting

  • Urgent Microsoft Certified Expert Windows Server 2019 Disaster Recovery Engineer
    Microsoft Certified Expert Windows Server 2019 Hybrid Solutions Online Technical Support

    Progent's Windows Server 2019 disaster recovery planning experts can assist you to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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  • Top Ranked Cisco Experts Consulting Remote Network Support
    Remote Support Online Support Services

    For mid-size companies looking for IT consulting services, Progent offers a variety of alternatives such as on-site service, remote support, phone-based Call Center, 24x7 support with remote system monitoring, temporary staffing, business relocation services, software development, and professional consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent provides expert in-person support for solving technical problems quickly and economically.

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  • Top Quality Azure Resource Manager Consultancy Top Ranked Microsoft Azure migration Programming Company
  • Top Quality Microsoft Certified Support Career Opportunities Salinas, CA Microsoft MCSA Engineer Work At Home Job

  • Design Firm Web Commerce
    Integration Firm Website

    If you want to update your corporate web site, create internal webs for applications such as human resources or employee education, establish a powerful web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's consultants can also help you build and maintain a secure, fault-tolerant server and communications network, including off-site and wireless access, to run your web tools.

  • Top Ranked Information Technology Consulting Virtual Applications Hub Remote Troubleshooting Citrix MetaFrame
  • Top Rated Small Business 500 AP Specialist Small Business WAP321 Configuration
  • Trend Micro Scanmail Computer Network Support Companies Email Mobile Access Information Technology Consulting Firm
  • UNIX Online Experts Linux Online Services
  • Ubiquiti Security Gateway Consulting Services Ubiquiti UniFi Controller software Consultant Services
  • Upgrade Consultant Solaris-Windows Solaris Migration Consultants
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  • Urgent Check Point 3000 Firewalls Security Organization 24x7 Check Point UTM-1 Edge Security Firm

  • Microsoft Office XP Outsource
    Microsoft Windows IT Management

    To deliver cost-effective IT support for small companies, Progent has developed full-service IT outsourcing plans that offer small businesses quick access to network expertise without forcing you to recruit, educate, and maintain a large in-house IT team. Progentís IT outsourcing services offer you an affordable way for building a protected and reliable system for your favorite Microsoft Windows business productivity products such as Office XP and Microsoft Office 2003.

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  • Walnut Creek Job Opportunity Computer Support 24x7x365 Home Based Jobs Microsoft MCTS Support Orinda CA
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  • Windows Hyper-V 2016 Private Cloud Network Consulting Hyper-V 2016 Management Support Services

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    If your company has a Sun Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier security specialists can help your whole enterprise in a wide array of security topics such as security administration procedures, security architecture and models, connection control systems and techniques, software development security, business processes security, hardware security, communications, network and web security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the core skills and international standards of performance that network security managers are expected to master. These accreditations offer IT management the confidence that those who have earned their CISM, CISSP or ISSAP certification have the experience and knowledge to offer world-class security management and consulting services.

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    Progent can provide rapid online support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE engineers can connect to your network using advanced remote support utilities to deliver quick and affordable analysis and remediation of critical network problems.

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    Progent's Juniper-authorized NetScreen consultants can assist you to configure and integrate NetScreen 5000 series routers, upgrade from older NetScreen devices to the latest Juniper products, and repair network infrastructure problems in Juniper-only or mixed-vendor environments.

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  • Immediate Online Help Great Plains
    Online Troubleshooting Dynamics GP/Great Plains Features

    important features of Microsoft Dynamics GP software include a modular structure that lets you license just the functionality you need, a standardized architecture built on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting services that allow you to monitor all operations, income and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate data, the capability to integrate information from virtually any db software or workstation application into Microsoft Dynamics GP/Great Plains, and an open design that makes it possible to create specialized applications. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to show you how to turn the advanced features of Dynamics GP/Great Plains business accounting software into a productive business solution.

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  • Microsoft Operations Manager Help and Support
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    Progent provides a variety of network service packages for small organizations. These information technology outsourcing and network monitoring services are based on the anticipatory problem handling capabilities of Microsoft System Center Operations Manager 2007, a next-generation server and system management product that monitors the reliability, performance, and safety of your information system and identifies potential problems before they can disrupt your system. With Progent's affordably priced network service programs, small organizations can choose a simple co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution.

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  • System Center 2016 and Office 365 Integration Help and Support
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    Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and troubleshooting SCOM environments and offer companies of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to help you to fix serious issues detected by System Center 2012 Operations Manager.


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