Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when support personnel are likely to be slower to become aware of a break-in and are least able to mount a rapid and forceful defense. The more lateral movement ransomware can manage within a victim's network, the longer it will require to restore basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to carry out the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware experts can help businesses in the Vitória metro area to identify and quarantine infected servers and endpoints and protect clean assets from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Vitória
Modern variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and attack any available backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery almost impossible and basically sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom payment in exchange for the decryption tools needed to unlock scrambled data. Ransomware assaults also try to steal (or "exfiltrate") files and TAs require an extra payment for not publishing this information or selling it. Even if you are able to restore your system to an acceptable date in time, exfiltration can pose a big issue according to the nature of the downloaded data.

The restoration work after a ransomware penetration has several crucial phases, the majority of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the required skill sets.

  • Quarantine: This time-critical initial step involves arresting the lateral spread of ransomware within your network. The more time a ransomware attack is allowed to run unchecked, the more complex and more costly the recovery effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware response engineers. Containment activities include isolating affected endpoints from the rest of network to block the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This covers restoring the network to a basic useful degree of capability with the shortest possible delay. This process is usually at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the broadest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, productivity and mission-critical applications, network architecture, and safe endpoint access. Progent's ransomware recovery experts use advanced workgroup platforms to organize the complicated recovery process. Progent understands the urgency of working rapidly, continuously, and in unison with a customer's management and network support group to prioritize activity and to put essential services back online as quickly as feasible.
  • Data recovery: The work required to restore files damaged by a ransomware attack varies according to the condition of the network, the number of files that are encrypted, and which recovery methods are required. Ransomware assaults can take down key databases which, if not gracefully shut down, may have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other mission-critical applications depend on Microsoft SQL Server. Some detective work may be required to find undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and laptops that were not connected during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users.
  • Setting up advanced antivirus/ransomware protection: ProSight ASM utilizes SentinelOne's machine learning technology to offer small and mid-sized businesses the advantages of the identical anti-virus tools used by some of the world's biggest enterprises such as Netflix, Visa, and NASDAQ. By providing real-time malware filtering, classification, mitigation, restoration and analysis in a single integrated platform, Progent's ASM cuts TCO, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Services include determining the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement and timeline with the TA; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency payment to the TA; receiving, learning, and operating the decryption utility; troubleshooting failed files; creating a clean environment; mapping and reconnecting drives to reflect precisely their pre-attack condition; and restoring computers and services.
  • Forensic analysis: This process is aimed at uncovering the ransomware attack's storyline across the targeted network from start to finish. This history of the way a ransomware assault travelled within the network helps your IT staff to evaluate the damage and highlights vulnerabilities in policies or work habits that should be rectified to avoid later breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensics is commonly assigned a high priority by the cyber insurance carrier. Because forensics can be time consuming, it is critical that other important recovery processes like operational continuity are executed concurrently. Progent maintains an extensive team of information technology and security professionals with the knowledge and experience required to perform activities for containment, business resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has delivered online and onsite IT services across the United States for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have earned high-level certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISA, CISSP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning applications. This breadth of skills allows Progent to identify and consolidate the undamaged pieces of your IT environment after a ransomware attack and rebuild them quickly into an operational network. Progent has collaborated with leading insurance carriers including Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware Recovery Consulting in Vitória
For ransomware cleanup consulting in the Vitória area, call Progent at 800-462-8800 or see Contact Progent.



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    Progent's UNIX platform consulting services provide small and mid-size companies and developers support for managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent offers your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise provides you with an easy one-stop consulting firm to help you create and manage a secure and reliable cross-platform network and communications solution that allows UNIX and Microsoft coexistence by combining MS Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

  • Specialists Web Application Security Assessment Information Risk Evaluation Consulting Services
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    ransomware data restore Technology Professional

    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800

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  • Technical Support SQL Server 2019 Backup SQL Server 2019 Data Mining Configuration
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  • Top Quality Microsoft Windows 7 Technology Professional IT Consulting Windows 7 Help Desk
  • Top Rated Contract Microsoft Consultant Home Based Virtual Office From Home Job Microsoft Consultants
  • Top Windows Server 2016 Integration Firm Vitoria Windows IT Service Provider Vitoria, ES

  • 24x7x365 Exchange Server 2010 Upgrade Services
    Exchange Server 2010 Upgrade Consulting

    Progent can provide expert support for each step of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of all new software and equipment needed, recommended sourcing, system testing at customer location or at Progent's test facility, managing transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the previous servers, and training for customer's IT staff and end users.

  • Upgrade Sun Solaris UNIX Migration Consultants
  • Urgent Vitória Telecommuters Endpoint Security Solutions Consulting Services Vitoria Best Vitória Work from Home Employees Security Solutions Consulting and Support Services Jardim da Penha, Vitoria
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  • Vitoria Dynamics GP Partner - Vitória - Installation Consulting Vitoria, ES Vitória Dynamics GP-Great Plains Migration Consultants
  • Vitoria Vitória Crypto-Ransomware Sodinokibi Readiness Audit Vitória Ransomware Ryuk Readiness Evaluation
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  • Remote Desktop Connection Client for Mac Online Technical Support
    VirtualPC for macOS Professionals

    For businesses that have a combination of Mac and Microsoft Windows desktops, there are two basic alternatives for using Windows-dependent applications on a Mac: remote access to a physical Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect an Apple Mac to a networked Microsoft Windows-based PC to use Windows programs and share network resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac system so that you can run Windows software locally. Progent's Mac technology consultants can assist your organization to manage these products for using Microsoft Windows software on your Macs and can also assist your business to evaluate and configure third-party products for Windows platform emulation.

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  • Vitória Offsite Workforce Cloud Integration Solutions Assistance Vitoria, ES Teleworkers Consulting Experts near me in Vitória - Cloud Solutions Consulting Services Espírito Santo
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  • Microsoft and Apple Mac Desktop Network Design Consultant
    Microsoft and Apple Mac Desktop Technical Services

    Progent offers a wide range of affordable support services to assist your company to deploy, configure, troubleshoot, and administer workstations and notebooks powered by Windows, macOS and OS X, or popular editions of Linux. Progent can offer onsite or remote technical support for individual computers or laptops or work with you to design and implement a large-scale rollout of new or updated OS platforms and business applications. Progent can also supply engineers and technicians to help you to prepare for and complete an office move or consolidation designed to produce the least possible disruption of your productivity.

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  • Windows 7 Migration Integration Support Windows 7 Upgrade Outsourcing
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  • Windows Server 2000 Upgrade Help Microsoft Windows 2000 Integration Services
  • Windows Server 2012 R2 Hyper-V 3.0 Consulting Windows Server 2012 R2 Hyper-V IT Consulting
  • Windows Server 2012R2 Private Cloud Integration Services Specialist Windows Server 2012 R2 Virtual Fibre Channel
  • Windows Server 2019 PowerShell Computer Consulting Windows Server 2019 Integration
  • Windows Server 2022 Disaster Recovery Consultant Services Windows Server 2022 Disaster Recovery Online Troubleshooting

  • Azure and SCDPM integration Technology Professional
    Microsoft Experts Microsoft Azure Storage Design

    Progent can help companies of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce equipment expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Android handhelds.

  • Windows, Linux, UNIX, Solaris Remote Consulting Windows, Linux, UNIX, Solaris Engineer
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  • Work at Home Cybersecurity Remote Technical Support
    Remote Workforce Security Remote Troubleshooting

    Progent can help small and medium-size businesses to implement cybersecurity protection systems and deliver cleanup expertise for telecommuters.

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