Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT personnel are likely to take longer to recognize a break-in and are least able to organize a rapid and coordinated response. The more lateral progress ransomware is able to achieve inside a target's network, the longer it takes to restore basic operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to carry out the time-critical first step in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware expert can assist businesses in the Vitória metro area to identify and isolate infected devices and guard clean assets from being compromised.

If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Vitória
Modern strains of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online data and invade any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make system restoration nearly impossible and effectively sets the datacenter back to square one. Threat Actors, the hackers behind a ransomware assault, insist on a settlement payment in exchange for the decryptors required to recover encrypted data. Ransomware assaults also try to exfiltrate information and hackers demand an extra settlement in exchange for not publishing this information or selling it. Even if you can rollback your network to a tolerable date in time, exfiltration can pose a major issue according to the sensitivity of the stolen data.

The recovery process after a ransomware attack involves several distinct phases, most of which can proceed concurrently if the response workgroup has a sufficient number of people with the necessary experience.

  • Quarantine: This urgent first step involves arresting the lateral progress of ransomware within your IT system. The more time a ransomware attack is permitted to run unchecked, the longer and more expensive the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine processes include cutting off affected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This covers bringing back the network to a minimal useful degree of capability with the shortest possible delay. This effort is usually the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and mission-critical applications, network topology, and safe endpoint access. Progent's recovery experts use advanced collaboration tools to organize the complex recovery process. Progent appreciates the urgency of working rapidly, continuously, and in unison with a client's management and IT staff to prioritize tasks and to put critical resources on line again as quickly as possible.
  • Data recovery: The work necessary to recover data impacted by a ransomware attack depends on the state of the systems, how many files are affected, and which restore techniques are required. Ransomware attacks can take down critical databases which, if not gracefully closed, might need to be rebuilt from scratch. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be required to locate clean data. For example, undamaged Outlook Email Offline Folder Files may have survived on employees' PCs and laptops that were off line during the attack.
  • Setting up modern AV/ransomware defense: Progent's ProSight ASM offers small and medium-sized businesses the advantages of the same anti-virus tools deployed by many of the world's largest enterprises such as Walmart, Citi, and NASDAQ. By delivering in-line malware filtering, identification, containment, recovery and analysis in a single integrated platform, Progent's ASM reduces TCO, streamlines administration, and expedites operational continuity. The next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for working closely with the victim and the cyber insurance carrier, if there is one. Services include determining the type of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption capabilities; budgeting a settlement with the ransomware victim and the cyber insurance carrier; negotiating a settlement and timeline with the TA; confirming adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the TA; acquiring, learning, and operating the decryptor utility; troubleshooting decryption problems; creating a clean environment; remapping and connecting datastores to match precisely their pre-attack condition; and reprovisioning machines and services.
  • Forensic analysis: This process is aimed at learning the ransomware assault's progress across the targeted network from beginning to end. This history of the way a ransomware attack travelled through the network helps you to assess the impact and highlights gaps in rules or work habits that should be corrected to avoid later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensic analysis is typically given a high priority by the insurance provider. Because forensic analysis can be time consuming, it is essential that other key activities such as operational continuity are pursued concurrently. Progent has a large team of IT and security experts with the knowledge and experience required to perform the work of containment, business resumption, and data restoration without disrupting forensics.
Progent's Background
Progent has delivered remote and onsite IT services throughout the U.S. for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SBEs) includes professionals who have earned advanced certifications in core technology platforms including Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications including CISA, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial and ERP application software. This breadth of skills gives Progent the ability to salvage and integrate the undamaged parts of your IT environment after a ransomware attack and reconstruct them rapidly into an operational network. Progent has worked with leading insurance carriers including Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware Cleanup Expertise in Vitória
For ransomware system recovery expertise in the Vitória area, call Progent at 800-462-8800 or visit Contact Progent.



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    Progent can help your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device management solution or help you to modify your current SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by delivering expertise with associated Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.

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    Progent's Microsoft-certified experts can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support team can show you how to design, integrate, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.

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    IT Consultants Cisco VPN and Firewall

    Progent's CCIE-certified networking consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.

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    Microsoft Dynamics GP allows you to grow and manage your business more efficiently by offering easy access to strategic information and a rapid return on investment. Dynamics GP offers major business benefits such as its ability to expand the presence of your company, handle your financials, automate financial processes, unify procedures across your company, refine inventory control, increase order accuracy, expand revenue and minimize turnaround time, and increase cash flow. Progent can help you set up and manage a reliable, safe server and communications foundation to support Great Plains, and can provide expert Dynamics GP support professionals to make sure you reap the full advantages of your Dynamics GP/Great Plains business management system.

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    Progent's CCIE-certified network infrastructure experts have extensive experience helping Internet Service Providers to design, deploy, manage, optimize, and debug fault-tolerant, scalable connectivity environments appropriate for shared public networks.

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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates your backup processes and enables rapid recovery of critical files, applications and VMs that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your business-critical data.

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    Progent has been providing SharePoint consulting services since the initial product was released over a a dozen years, and Progent has the scope of technical know-how to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; determine whether an on-premises, online or hybrid configuration is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management support or can assist in individual jobs associated with your SharePoint 2013 deployment.

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    Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to build a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web conferencing with app sharing, as well as IP and PSTN telephony across a wide assortment of desktop and handheld devices. Progent's certified Lync 2013 experts and network architects can help your company to evaluate the business benefits of Lync 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your current and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your management staff and end users. Progent offers expertise in critical pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Office 365 applications including Outlook clients and PowerPoint.

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  • Windows Server Essentials Server Backup Engineers
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    Windows Server Essentials is an affordable, entry-level OS that enables small businesses to transition from the older stand-alone on-premises datacenter to the contemporary hybrid computing model that includes on-premises and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible business advantages of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud-based model for your computing environment. Progent can provide comprehensive project management support to help you design and execute a smooth migration to Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent also offers continuing consulting, technical support, and training.

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  • Network Consultant Branch Location
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    Years of experience providing Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched capability for supporting branch offices that require network service with the flexibility common to with small firms but which offers effective client interaction, complete documentation, and compliance with corporate IT standards. If your corporation maintains a branch office located anywhere in or any region served by Progent's engineers, Progent can provide a wide array of in-person and off-site IT consulting services and system architecture expertise.

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