Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when IT staff are likely to be slower to become aware of a penetration and are less able to mount a rapid and coordinated defense. The more lateral progress ransomware can achieve within a target's system, the longer it will require to restore core operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can help businesses in the Vitória metro area to locate and quarantine breached servers and endpoints and guard clean assets from being compromised.

If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Vitória
Modern strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and infiltrate any available system restores and backups. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make automated recovery nearly impossible and basically throws the IT system back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom fee for the decryption tools needed to recover scrambled data. Ransomware assaults also try to exfiltrate information and TAs demand an extra settlement for not posting this data or selling it. Even if you can rollback your system to a tolerable date in time, exfiltration can pose a major issue according to the sensitivity of the stolen information.

The recovery work subsequent to ransomware attack has several crucial stages, most of which can proceed in parallel if the response workgroup has a sufficient number of members with the necessary experience.

  • Containment: This time-critical first step involves blocking the sideways spread of the attack across your IT system. The more time a ransomware attack is allowed to go unrestricted, the more complex and more expensive the recovery effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine processes consist of cutting off affected endpoints from the network to block the spread, documenting the environment, and securing entry points.
  • Operational continuity: This covers restoring the IT system to a minimal useful degree of capability with the least downtime. This effort is typically the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also requires the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and line-of-business apps, network topology, and secure remote access management. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the complicated recovery process. Progent appreciates the urgency of working rapidly, continuously, and in concert with a customer's management and network support group to prioritize tasks and to put critical services back online as fast as feasible.
  • Data recovery: The work necessary to recover data damaged by a ransomware attack varies according to the condition of the network, how many files are encrypted, and what restore methods are required. Ransomware assaults can take down key databases which, if not carefully shut down, might have to be rebuilt from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other mission-critical applications are powered by Microsoft SQL Server. Some detective work could be required to locate clean data. For example, non-encrypted OST files may exist on staff PCs and laptops that were off line at the time of the ransomware attack.
  • Deploying advanced AV/ransomware protection: ProSight ASM uses SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the same AV technology deployed by many of the world's biggest enterprises such as Netflix, Visa, and Salesforce. By delivering real-time malware blocking, identification, mitigation, restoration and forensics in a single integrated platform, ProSight ASM cuts total cost of ownership, simplifies administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the victim and the cyber insurance carrier, if there is one. Services consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the hacker; receiving, reviewing, and using the decryptor tool; troubleshooting failed files; creating a clean environment; mapping and reconnecting drives to match precisely their pre-attack state; and restoring machines and services.
  • Forensics: This process involves uncovering the ransomware assault's storyline throughout the network from start to finish. This audit trail of the way a ransomware attack progressed through the network helps you to evaluate the damage and uncovers weaknesses in rules or processes that need to be corrected to avoid future breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensic analysis is typically given a high priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is critical that other important activities like operational resumption are performed concurrently. Progent has an extensive roster of information technology and data security professionals with the knowledge and experience needed to perform activities for containment, operational continuity, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has provided remote and onsite IT services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have been awarded advanced certifications in foundation technologies including Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP application software. This broad array of skills allows Progent to salvage and integrate the undamaged pieces of your network after a ransomware attack and reconstruct them rapidly into a functioning system. Progent has worked with leading insurance providers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Expertise in Vitória
For ransomware system restoration consulting in the Vitória area, phone Progent at 800-462-8800 or see Contact Progent.



An index of content::



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  • Les Kent has a 35-year track record of successful network integration, corporate administration, sales, and operations. He has shown a talent for developing elegant IT solutions while working as a system designer, application developer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and major enterprises.

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