Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Consultant
Ransomware requires time to steal its way across a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT personnel may take longer to recognize a breach and are less able to organize a quick and forceful response. The more lateral progress ransomware is able to make inside a victim's system, the more time it takes to restore core operations and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to complete the urgent first step in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help businesses in the Vitória metro area to locate and quarantine infected servers and endpoints and protect undamaged resources from being penetrated.
If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Vitória
Modern variants of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and attack any available system restores and backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system recovery almost impossible and basically knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement payment for the decryptors needed to unlock scrambled files. Ransomware assaults also attempt to exfiltrate files and TAs demand an extra ransom in exchange for not posting this information on the dark web. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a big issue according to the sensitivity of the downloaded information.
The restoration process after a ransomware incursion has a number of distinct stages, the majority of which can be performed in parallel if the response team has enough people with the necessary skill sets.
- Quarantine: This time-critical first response requires blocking the lateral spread of the attack within your network. The longer a ransomware attack is allowed to go unrestricted, the longer and more expensive the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery engineers. Containment activities include cutting off infected endpoints from the network to block the spread, documenting the environment, and securing entry points.
- System continuity: This involves bringing back the IT system to a minimal useful level of capability with the least delay. This effort is typically the highest priority for the targets of the ransomware assault, who often see it as an existential issue for their company. This activity also requires the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and mission-critical applications, network topology, and safe remote access management. Progent's recovery team uses state-of-the-art workgroup tools to coordinate the complex recovery effort. Progent understands the urgency of working quickly, tirelessly, and in unison with a customer's management and network support staff to prioritize activity and to get critical resources back online as quickly as possible.
- Data recovery: The effort required to restore data damaged by a ransomware assault depends on the state of the systems, how many files are encrypted, and which recovery methods are needed. Ransomware attacks can take down key databases which, if not gracefully shut down, may need to be rebuilt from scratch. This can include DNS and Active Directory databases. Exchange and SQL Server rely on AD, and many ERP and other business-critical applications are powered by SQL Server. Often some detective work may be required to locate undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on staff desktop computers and laptops that were not connected at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users.
- Deploying modern antivirus/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the same AV tools used by some of the world's biggest enterprises such as Walmart, Citi, and NASDAQ. By providing real-time malware blocking, detection, mitigation, repair and analysis in a single integrated platform, ProSight Active Security Monitoring reduces TCO, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the cyber insurance provider, if any. Services include establishing the type of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the hacker; receiving, learning, and using the decryptor tool; troubleshooting decryption problems; creating a clean environment; remapping and reconnecting datastores to reflect precisely their pre-encryption condition; and recovering machines and software services.
- Forensic analysis: This activity is aimed at discovering the ransomware attack's progress across the targeted network from start to finish. This audit trail of the way a ransomware attack progressed within the network assists you to evaluate the impact and brings to light gaps in rules or processes that should be rectified to avoid later break-ins. Forensics involves the examination of all logs, registry, GPO, AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect anomalies. Forensics is typically given a top priority by the insurance provider. Since forensics can be time consuming, it is vital that other key activities such as business continuity are pursued concurrently. Progent has a large roster of information technology and data security professionals with the skills needed to carry out activities for containment, operational resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has delivered online and on-premises IT services across the United States for more than 20 years and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes consultants who have been awarded advanced certifications in foundation technologies including Cisco networking, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications including CISM, CISSP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning software. This broad array of expertise gives Progent the ability to identify and consolidate the surviving pieces of your information system following a ransomware assault and reconstruct them rapidly into a functioning network. Progent has collaborated with leading insurance carriers like Chubb to help businesses recover from ransomware attacks.
Contact Progent for Ransomware Cleanup Consulting Services in Vitória
For ransomware system restoration consulting in the Vitória metro area, phone Progent at 800-462-8800 or see Contact Progent.