Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when support staff may take longer to become aware of a break-in and are less able to mount a rapid and coordinated response. The more lateral movement ransomware can make inside a victim's network, the longer it will require to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to carry out the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist organizations in the Vitória metro area to identify and isolate breached devices and guard clean resources from being compromised.

If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Vitória
Modern variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online files and infiltrate any available backups. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery nearly impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware assault, demand a ransom fee for the decryption tools needed to unlock encrypted files. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers demand an extra ransom in exchange for not posting this data or selling it. Even if you are able to restore your network to an acceptable date in time, exfiltration can pose a big issue depending on the nature of the stolen data.

The restoration process after a ransomware penetration has a number of distinct phases, most of which can be performed in parallel if the response workgroup has enough people with the necessary experience.

  • Containment: This time-critical initial response requires arresting the lateral progress of the attack within your network. The longer a ransomware attack is allowed to go unrestricted, the longer and more expensive the restoration effort. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities include cutting off infected endpoint devices from the rest of network to restrict the spread, documenting the environment, and securing entry points.
  • Operational continuity: This involves bringing back the network to a basic acceptable degree of functionality with the least downtime. This process is usually the highest priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This activity also requires the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and mission-critical applications, network architecture, and secure endpoint access. Progent's ransomware recovery team uses state-of-the-art collaboration tools to organize the complex restoration process. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a client's managers and IT group to prioritize activity and to put essential resources on line again as fast as feasible.
  • Data recovery: The effort necessary to restore files impacted by a ransomware assault varies according to the state of the systems, how many files are encrypted, and what restore methods are needed. Ransomware attacks can take down pivotal databases which, if not gracefully shut down, might need to be rebuilt from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on Active Directory, and many ERP and other business-critical applications depend on Microsoft SQL Server. Some detective work may be needed to locate clean data. For example, undamaged OST files may exist on employees' PCs and notebooks that were off line at the time of the assault.
  • Implementing advanced antivirus/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized companies the benefits of the identical anti-virus technology implemented by many of the world's largest enterprises such as Walmart, Citi, and NASDAQ. By delivering in-line malware blocking, identification, containment, restoration and forensics in one integrated platform, Progent's ASM lowers TCO, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a certified SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires working closely with the ransomware victim and the insurance provider, if there is one. Activities include establishing the kind of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement amount with the victim and the cyber insurance carrier; establishing a settlement amount and timeline with the TA; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the hacker; acquiring, reviewing, and operating the decryptor tool; debugging failed files; creating a pristine environment; remapping and reconnecting drives to reflect exactly their pre-encryption condition; and recovering physical and virtual devices and software services.
  • Forensic analysis: This activity involves discovering the ransomware assault's storyline across the targeted network from beginning to end. This history of how a ransomware attack travelled through the network helps your IT staff to assess the damage and uncovers weaknesses in security policies or work habits that need to be rectified to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for changes. Forensic analysis is usually given a top priority by the cyber insurance carrier. Because forensics can take time, it is essential that other important recovery processes such as business continuity are performed in parallel. Progent maintains a large team of information technology and security experts with the knowledge and experience needed to carry out activities for containment, business continuity, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has provided remote and on-premises network services throughout the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned advanced certifications in core technology platforms including Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security consultants have earned prestigious certifications such as CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning applications. This breadth of expertise allows Progent to identify and consolidate the surviving parts of your IT environment after a ransomware attack and reconstruct them rapidly into an operational network. Progent has collaborated with leading insurance carriers like Chubb to assist businesses clean up after ransomware assaults.

Contact Progent for Ransomware System Restoration Consulting in Vitória
For ransomware system restoration expertise in the Vitória area, phone Progent at 800-462-8800 or go to Contact Progent.

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    Progent offers the support of a certified VMware VCDX expert to help you design, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.

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  • Technical Support Microsoft Exchange 2010 Upgrade 24x7x365 Exchange 2010 Migration Outsourcing
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  • Technology Professional Private Cloud Virtual Datacenter Hosting Specialists Private Cloud Hosting for Virtual Data Centers

  • SCCM 2012 Site Hierarchy Design IT Consultants
    Microsoft Expert SCCM 2012 Application Deployment Technology Consulting

    Progent can help you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older change management solution or assist you to enhance your current SCCM 2012 environment to accommodate your changing IT requirements. In addition, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by providing expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.

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  • Envisioning Phase: Requirements Definition Consultancies
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    In conducting IT tasks for enterprise customers, Progent follows a structured approach driven by defined milestones in order to achieve financial, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and professional implementation. All facets are documented to provide a comprehensive description of IT services delivered and to assist in ongoing network maintenance.

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  • Top Quality Microsoft Exchange 2010 Help Center Vitoria, Vila Velha Providers Microsoft Exchange 2010 Vitoria, ES
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    Progent's wireless site survey and predictive modeling assist you to plan, implement and debug a Wi-Fi LAN optimized for your facilities, offering your business a wireless solution that has the coverage, speed, density, Quality of Service, data protection, and roaming capability your company needs. Wireless survey services from Progent include online predictive modeling for planning a wireless LAN and on-premises survey services for confirming, optimizing, and troubleshooting a functioning wireless LAN.

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  • Information Risk Assessment Consultant
    Internal Network Security Inventory Consultant

    Progent offers two ultra-affordable service packages intended to allow small companies to receive an objective security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive test of your network from beyond your firewall to uncover potential risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from a secure machine inside your company firewall to determine your exposure to internal attacks. Both security inventory packages are set up and run from a protected external site.

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  • Linux Network Monitoring, Nagios and MRTG Technology Professional
    Nagios Remote Troubleshooting

    Nagios and MRTG are useful, license-free monitoring tools that run under the Linux OS and can be used to analyze UNIX/Linux networks, Microsoft Windows networks, or mixed-OS situations where the Linux OS and MS Windows coexist. Nagios allows network support engineers to monitor network services including SMTP, HTTP, FTP, and NNTP. MRTG lets you track the traffic in and out of SNMP-enabled network devices such as processors, routers, and switches. Progent's system integration consultants can assist you to use both these tools to streamline and troubleshoot your computer network.

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    At Home Employees Endpoint Security Professional

    Progent can assist small and medium-size businesses to install security defense systems and deliver mitigation expertise for work-from-home employees.

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  • Catalyst 9100 Series Access Point Network Consulting
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    Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point experts offer economical remote and on-premises support for Catalyst Wi-Fi 6 wireless APs.

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  • Consultants Dynamics GP Modifier
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    Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized line-of-business applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to create reports that allow you to track your business more thoroughly, transforming uncooked information into useful understanding of your business.

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  • Vitoria, Jardim Camburi 24x7x365 SharePoint Server 2010 Computer Consulting Setup and Support Microsoft SharePoint 2013

  • Top Quality Meraki MR72 Access Point Professional
    Specialist Meraki Cloud Management

    Progent's Meraki wireless access point experts provide online and onsite support to help businesses of any size to plan, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to set up and support Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, routers and firewalls to create a seamless network infrastructure that provides the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their mobility or computing device.

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  • 24/7/365 Vitória Maze Ransomware Removal
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  • Microsoft LCS Server IM Professionals
    Consultant Microsoft LCS Server

    MS Communications Server delivers IM and presence in a scalable, world-class solution featuring enhanced security, transparent compatibility with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and elevated operational efficiencies, enhanced individual productivity, and stronger IP protection with this simple-to-manage, highly available solution. Successful deployments of Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-authorized consultants can deliver the skill necessary to realize all the benefits of Office Communications Server across your whole corporation.

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  • Database DBA Network Engineer
    RDBMS Remote Technical Support

    Progent's certified relational database consultants can provide businesses of any size online support for popular database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include installation and integration, application architecture and coding, management support, replication strategies, capacity planning, tuning, migration, information security, backup and recovery systems, problem solving, and webinar training.

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  • Catalyst Wi-Fi 6 AP Planning Integration
    Cisco Certified Expert Support Services Catalyst 9117 Access Point

    Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Access Point experts offer economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.

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  • SCVMM 2016 Virtual Switch Consultant
    Engineer SCVMM 2016 Security

    Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to provide a unified solution for configuring and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist organizations of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade efficiently from legacy releases of Virtual Machine Manager, design workflows for building and deploying VMs and hosts, design fault-tolerant scale-out clusters, integrate your private cloud resources with public clouds, configure virtual switches, write and debug PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities like Storage Replica and Shielded VMs. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware vSphere support.

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  • Windows 2008 Server Network System Support Consultant Vitoria Windows Server 2012 Tech Consultant

  • ProSight VM Hosting Consultancy
    Private Clouds for Small Businesses Services

    Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a world-class data center, and the support services of Progent's Microsoft-certified engineering group to provide small companies with a comprehensive IT outsourcing alternative that enhances network availability and security, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers supported within a secure and reliable facility on a high-performance, high-availability virtual server configured and supported by Progent's network support experts.

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    Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to focus on offering hard-to-find skills where Progent faces few competitors. Mid-size companies who work with trusted freelance consultants or who employ internal support staffs benefit when Progent passes on information about critical technology and tested processes to make their IT environments more reliable, protected, and productive.

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  • Windows and macOS coexistence Technology Consulting Services Apple iPad and Windows integration Help and Support

  • Software Outsourcing Consultant Linux RedHat Online
    Linux Online Networking Companies

    Progent offers national remote phone support and consulting services for businesses that run environments powered by versions of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft technology. Remote IT help provides maximum return for your IT dollar by protecting user productivity and limiting the hours billed for computer repair services. Advanced online support technology and experienced technicians and consultants allow Progent to solve most network problems without wasting time and money by going to your site. In most of cases your network problems can be dealt with by telephone or through a combination of telephone help and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISA certified security specialists to help you with the most challenging network problems.

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