Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT staff are likely to take longer to recognize a breach and are least able to organize a rapid and forceful response. The more lateral progress ransomware can make within a target's network, the longer it will require to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to take the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware experts can help organizations in the Vitória area to identify and quarantine infected servers and endpoints and guard clean assets from being penetrated.

If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Vitória
Modern variants of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any available backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system recovery nearly impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors, the hackers responsible for ransomware assault, insist on a settlement fee for the decryption tools needed to unlock encrypted data. Ransomware attacks also try to steal (or "exfiltrate") information and hackers require an extra settlement for not publishing this data on the dark web. Even if you can rollback your network to an acceptable point in time, exfiltration can be a big issue according to the nature of the stolen data.

The restoration work subsequent to ransomware attack has several distinct phases, the majority of which can proceed concurrently if the response team has a sufficient number of people with the required experience.

  • Containment: This time-critical first step involves arresting the lateral spread of ransomware across your network. The longer a ransomware assault is allowed to run unchecked, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Containment activities include isolating infected endpoints from the network to block the spread, documenting the environment, and securing entry points.
  • System continuity: This involves bringing back the IT system to a minimal useful level of functionality with the least delay. This effort is usually at the highest level of urgency for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This project also demands the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and mission-critical apps, network architecture, and protected endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the complicated recovery process. Progent understands the urgency of working rapidly, tirelessly, and in concert with a customer's management and IT staff to prioritize tasks and to get critical resources on line again as fast as feasible.
  • Data recovery: The effort necessary to restore files damaged by a ransomware assault depends on the condition of the network, how many files are affected, and which recovery methods are required. Ransomware attacks can destroy key databases which, if not carefully shut down, may have to be rebuilt from scratch. This can include DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many ERP and other business-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to locate clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and laptops that were not connected at the time of the ransomware attack. Progent's Altaro VM Backup consultants can help you to utilize immutability for cloud storage, allowing tamper-proof data for a set duration so that backup data cannot be erased or modified by anyone including root users. Immutable storage adds an extra level of security and restoration ability in case of a ransomware breach.
  • Deploying modern AV/ransomware protection: ProSight ASM incorporates SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the identical anti-virus technology implemented by some of the world's largest corporations such as Walmart, Visa, and Salesforce. By providing in-line malware filtering, identification, containment, repair and forensics in one integrated platform, Progent's ProSight ASM reduces TCO, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the insurance provider, if there is one. Services include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and operating the decryptor tool; debugging failed files; creating a pristine environment; mapping and connecting datastores to match precisely their pre-encryption state; and recovering machines and services.
  • Forensic analysis: This process involves learning the ransomware attack's progress throughout the network from beginning to end. This audit trail of how a ransomware assault travelled through the network assists you to assess the damage and uncovers vulnerabilities in security policies or work habits that need to be rectified to prevent future breaches. Forensics entails the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect changes. Forensic analysis is typically assigned a top priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is critical that other key activities like business continuity are executed in parallel. Progent maintains an extensive roster of information technology and cybersecurity professionals with the knowledge and experience needed to perform activities for containment, business continuity, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered online and on-premises IT services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have earned advanced certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's data security experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP applications. This scope of expertise allows Progent to identify and integrate the surviving parts of your information system following a ransomware assault and rebuild them quickly into an operational network. Progent has collaborated with leading cyber insurance carriers including Chubb to help businesses recover from ransomware assaults.

Contact Progent for Ransomware Recovery Services in Vitória
For ransomware system restoration services in the Vitória metro area, call Progent at 800-462-8800 or visit Contact Progent.

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