Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when IT personnel may be slower to become aware of a penetration and are least able to organize a quick and coordinated response. The more lateral movement ransomware is able to manage inside a victim's network, the longer it takes to recover basic IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to complete the urgent first step in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist organizations in the Seattle area to locate and quarantine breached devices and protect clean assets from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Seattle
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any available system restores and backups. Data synchronized to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration nearly impossible and effectively knocks the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware assault, demand a ransom payment in exchange for the decryptors needed to recover scrambled files. Ransomware attacks also attempt to exfiltrate information and hackers demand an extra payment for not posting this data or selling it. Even if you can restore your network to an acceptable point in time, exfiltration can pose a major issue depending on the nature of the stolen information.

The recovery work after a ransomware penetration involves several distinct stages, most of which can be performed concurrently if the recovery workgroup has enough members with the required skill sets.

  • Quarantine: This time-critical first step involves arresting the sideways progress of the attack within your IT system. The longer a ransomware attack is allowed to run unrestricted, the more complex and more costly the recovery effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Containment processes include isolating affected endpoint devices from the network to block the spread, documenting the environment, and securing entry points.
  • Operational continuity: This involves restoring the IT system to a basic useful degree of functionality with the least downtime. This process is typically at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This project also requires the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and mission-critical apps, network topology, and secure endpoint access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to coordinate the multi-faceted recovery process. Progent appreciates the importance of working rapidly, continuously, and in concert with a client's management and network support staff to prioritize activity and to get vital services on line again as quickly as possible.
  • Data restoration: The effort required to recover files impacted by a ransomware assault varies according to the condition of the network, the number of files that are affected, and which recovery techniques are needed. Ransomware assaults can take down pivotal databases which, if not properly closed, might have to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Exchange and SQL Server depend on AD, and many ERP and other mission-critical applications are powered by Microsoft SQL Server. Some detective work may be needed to find clean data. For instance, non-encrypted OST files may have survived on staff PCs and notebooks that were not connected during the attack.
  • Implementing advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized companies the benefits of the identical AV technology used by many of the world's biggest enterprises such as Walmart, Citi, and NASDAQ. By providing real-time malware blocking, classification, mitigation, restoration and forensics in a single integrated platform, ProSight ASM reduces TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance carrier, if any. Activities consist of establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; budgeting a settlement with the victim and the insurance carrier; establishing a settlement amount and timeline with the hacker; checking adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the hacker; acquiring, learning, and using the decryptor tool; troubleshooting decryption problems; creating a pristine environment; mapping and connecting datastores to reflect precisely their pre-encryption condition; and recovering computers and software services.
  • Forensics: This process is aimed at learning the ransomware attack's storyline across the targeted network from beginning to end. This history of how a ransomware attack travelled within the network assists you to evaluate the impact and brings to light gaps in rules or work habits that need to be corrected to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect anomalies. Forensics is usually given a top priority by the insurance provider. Because forensic analysis can be time consuming, it is essential that other key recovery processes like operational resumption are executed concurrently. Progent has an extensive team of IT and cybersecurity experts with the skills required to carry out the work of containment, operational resumption, and data restoration without disrupting forensics.
Progent's Background
Progent has provided online and on-premises IT services throughout the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes consultants who have been awarded high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware, and major Linux distros. Progent's data security consultants have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial management and ERP applications. This broad array of expertise gives Progent the ability to salvage and consolidate the undamaged pieces of your network following a ransomware attack and rebuild them quickly into a viable system. Progent has collaborated with top cyber insurance carriers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Services in Seattle
For ransomware system restoration consulting services in the Seattle metro area, phone Progent at 800-462-8800 or see Contact Progent.



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