Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support staff are likely to take longer to become aware of a penetration and are least able to organize a rapid and forceful response. The more lateral movement ransomware can achieve inside a victim's system, the longer it takes to recover basic operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to take the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware experts can assist businesses in the Seattle area to locate and isolate infected servers and endpoints and protect clean assets from being compromised.

If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Seattle
Current strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and attack any available backups. Data synched to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery almost impossible and effectively throws the datacenter back to the beginning. Threat Actors, the cybercriminals behind a ransomware attack, insist on a ransom payment in exchange for the decryption tools needed to recover scrambled files. Ransomware assaults also attempt to exfiltrate information and hackers require an extra settlement for not posting this information or selling it. Even if you are able to rollback your system to a tolerable point in time, exfiltration can be a major problem according to the sensitivity of the downloaded data.

The restoration work after a ransomware penetration has several distinct phases, the majority of which can be performed in parallel if the recovery workgroup has enough people with the necessary experience.

  • Containment: This urgent first step involves blocking the sideways progress of the attack across your IT system. The longer a ransomware attack is allowed to go unrestricted, the more complex and more costly the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine activities include isolating infected endpoints from the network to block the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This covers bringing back the IT system to a basic useful level of functionality with the least downtime. This process is typically the top priority for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also requires the widest range of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, productivity and mission-critical apps, network architecture, and safe remote access management. Progent's recovery team uses advanced workgroup tools to coordinate the multi-faceted restoration effort. Progent understands the importance of working rapidly, continuously, and in unison with a customer's management and network support staff to prioritize tasks and to put essential resources on line again as fast as feasible.
  • Data recovery: The effort required to recover data impacted by a ransomware assault depends on the state of the systems, the number of files that are encrypted, and what restore techniques are required. Ransomware attacks can take down key databases which, if not properly shut down, may have to be rebuilt from the beginning. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other mission-critical applications are powered by Microsoft SQL Server. Some detective work could be required to locate clean data. For example, non-encrypted OST files may exist on staff PCs and laptops that were off line during the assault. Progent's Altaro VM Backup consultants can assist you to deploy immutable backup for cloud storage, enabling tamper-proof data while under the defined policy so that backup data cannot be erased or modified by anyone including administrators or root users. This provides another level of protection and recoverability in the event of a successful ransomware attack.
  • Implementing advanced antivirus/ransomware defense: ProSight ASM incorporates SentinelOne's machine learning technology to give small and mid-sized businesses the benefits of the same anti-virus tools deployed by many of the world's biggest enterprises including Walmart, Citi, and Salesforce. By delivering in-line malware filtering, detection, mitigation, recovery and analysis in one integrated platform, ProSight ASM lowers TCO, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This calls for close co-operation with the victim and the insurance provider, if there is one. Activities consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement with the victim and the cyber insurance carrier; establishing a settlement and timeline with the TA; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; acquiring, learning, and using the decryption utility; debugging failed files; building a pristine environment; remapping and connecting drives to match precisely their pre-attack condition; and reprovisioning computers and services.
  • Forensic analysis: This process is aimed at uncovering the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of how a ransomware assault travelled within the network assists your IT staff to evaluate the impact and uncovers gaps in rules or work habits that should be corrected to avoid later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensics is typically assigned a top priority by the insurance provider. Since forensics can take time, it is vital that other key activities such as operational resumption are performed in parallel. Progent maintains a large team of IT and data security experts with the skills required to carry out activities for containment, operational continuity, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has delivered online and on-premises network services throughout the United States for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have earned advanced certifications in core technology platforms including Cisco networking, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISA, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning application software. This breadth of skills allows Progent to identify and integrate the undamaged parts of your IT environment after a ransomware assault and rebuild them rapidly into a functioning system. Progent has collaborated with leading cyber insurance carriers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware Cleanup Services in Seattle
For ransomware recovery expertise in the Seattle metro area, phone Progent at 800-462-8800 or visit Contact Progent.

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