Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may be slower to become aware of a breach and are least able to organize a rapid and coordinated response. The more lateral movement ransomware is able to make within a target's network, the more time it takes to recover basic IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to complete the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware experts can assist organizations in the Campinas metro area to locate and isolate infected devices and protect clean assets from being penetrated.

If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Campinas
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and attack any available backups. Files synched to the cloud can also be impacted. For a vulnerable environment, this can make automated recovery nearly impossible and basically sets the datacenter back to square one. So-called Threat Actors, the cybercriminals behind a ransomware attack, demand a ransom payment in exchange for the decryption tools required to unlock encrypted files. Ransomware attacks also attempt to exfiltrate information and TAs require an additional settlement for not publishing this information on the dark web. Even if you are able to rollback your network to a tolerable date in time, exfiltration can be a major issue according to the nature of the stolen information.

The restoration work after a ransomware penetration involves a number of crucial stages, the majority of which can be performed in parallel if the response team has a sufficient number of members with the required skill sets.

  • Containment: This time-critical initial step involves blocking the sideways progress of the attack within your network. The more time a ransomware attack is permitted to go unrestricted, the longer and more costly the recovery effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine processes include cutting off infected endpoints from the network to restrict the contagion, documenting the environment, and protecting entry points.
  • System continuity: This covers bringing back the network to a minimal acceptable level of capability with the least downtime. This effort is usually at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also requires the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, office and mission-critical applications, network architecture, and protected remote access. Progent's recovery team uses advanced collaboration tools to organize the complex recovery process. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a client's management and network support group to prioritize activity and to put critical resources on line again as quickly as feasible.
  • Data recovery: The work required to restore data impacted by a ransomware attack varies according to the condition of the network, how many files are affected, and which restore methods are required. Ransomware assaults can destroy key databases which, if not properly shut down, might have to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical applications depend on SQL Server. Often some detective work may be needed to locate undamaged data. For instance, non-encrypted OST files may have survived on staff PCs and laptops that were not connected during the ransomware attack. Progent's Altaro VM Backup consultants can help you to deploy immutability for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be erased or modified by any user including administrators or root users. Immutable storage provides an extra level of security and recoverability in the event of a successful ransomware attack.
  • Deploying modern antivirus/ransomware protection: ProSight ASM uses SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the same anti-virus tools implemented by some of the world's largest enterprises including Netflix, Citi, and NASDAQ. By delivering real-time malware filtering, classification, containment, recovery and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance carrier, if any. Activities include establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement and timeline with the hacker; checking adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the hacker; receiving, reviewing, and operating the decryption utility; troubleshooting decryption problems; creating a clean environment; mapping and connecting drives to reflect exactly their pre-attack state; and recovering machines and software services.
  • Forensics: This process is aimed at uncovering the ransomware attack's progress throughout the network from start to finish. This history of the way a ransomware assault progressed through the network helps you to assess the impact and uncovers shortcomings in security policies or processes that should be corrected to prevent later breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensic analysis is usually given a high priority by the cyber insurance provider. Since forensics can take time, it is vital that other important activities such as business resumption are executed in parallel. Progent maintains a large team of information technology and data security experts with the skills needed to perform activities for containment, business resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided online and on-premises network services across the U.S. for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial and ERP application software. This breadth of skills allows Progent to salvage and consolidate the undamaged pieces of your information system after a ransomware assault and rebuild them rapidly into a viable network. Progent has worked with leading insurance providers like Chubb to assist businesses clean up after ransomware assaults.

Contact Progent for Ransomware System Restoration Expertise in Campinas
For ransomware system restoration expertise in the Campinas metro area, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.

  • Network Consulting Wi-Fi Site Survey Support Outsourcing 802.11x Wi-Fi Site Survey
  • Network Engineer Microsoft ISA Server Microsoft Firewall Network Engineer
  • Network Load Balanced Consulting 24x7 Network Load Balance Integration Support
  • 24 Hour Campinas Egregor Ransomware System-Restoration Campinas
  • Network infrastructure patch management Consulting Services Patch management services
  • Nexus Switch Latency Support Outsourcing Nexus 3000 Switch Consultant Services
  • Offsite DPM Managed Backup Service Consultants Offsite Managed Data Backup Service Onsite Technical Support
  • Offsite Workers Video Conferencing Remote Support Services Support and Help At Home Workforce Video Conferencing
  • Campinas Campinas DopplePaymer Ransomware Removal
  • Offsite Workforce Campinas Consulting Services - Connectivity Solutions Consulting Experts Campinas Work at Home Employees Integration Consultants Campinas, Americana

  • Consulting Services Backup Exec
    24 Hour MozyPro Consult

    Progent can provide economical remote access to engineers with expertise in a broad range of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and desktops as well as laptops and handhelds. Progent can provide expertise for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent can assist your company to implement, enhance, or troubleshoot data backup systems for a range of environments such as on-premises, remote, cloud, or hybrid.

  • On-site Technical Support Integrated Services Routers CCNP Certified 800 Series ISR Router Consulting Services
  • Online Support Services Great Plains Migration Microsoft Certified Consultant Services Dynamics GP Power BI
  • Operations Manager Migration Support Outsourcing Immediate Technical Support Services SCOM 2012 Microsoft Azure Monitoring
  • Oracle database administration Technology Consulting Services Microsoft and Cisco Certified Expert Oracle DBA Technology Professional
  • Penetration Testing Security Auditing Penetration Testing Security Audit Services

  • Lync Server 2013 and Cisco Unified Communications Consult
    Consultants Lync Server 2013 and Cisco Unified Communications

    Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to create a centrally managed and protected communications ecosystem that permits the modern BYOD computing model with instant messaging (IM), presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony across a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can help you to evaluate the advantages of Lync 2013, design an in-house, cloud-based (with Lync Online) or mixed model appropriate for your current and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your IT team and users. Progent has expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.

  • Private Cloud Solutions Technology Professional Professional Virtual Machine Hosting
  • Campinas DopplePaymer Ransomware Remediation Campinas
  • ProSight Virtual Machine Hosting Engineer Specialist Private Cloud Integration
  • Professional BlackBerry Desktop Manager BlackBerry Software Technical Support
  • Professional Windows 7 Microsoft Windows 7 Upgrade Networking Consultants

  • Engineer OS X Remote
    Professional Mac Configuration

    Progent offers national remote help and troubleshooting services for companies who operate Apple macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft technology. Progent's engineers can provide Mac clients a variety of IT services including desktop assistance, upgrading to the most recent version of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad support, or migrating to Apple's iCloud. Remote IT help provides maximum leverage for your IT dollar by protecting user efficiency and limiting the hours billed for network analysis and repair. Sophisticated online support tools and experienced technicians and consultants combine to enable Progent to solve most IT problems without wasting time and money by traveling to your location. In most of situations your network problems can be dealt with over the phone or through a combination of telephone help and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISA certified security specialists to help you with the most challenging network issues.

  • Progent's Management Computer Support For Small Offices Progent's Management Team Migration

  • Largest Unified CM SRST backup On-site Support
    Unified CM and Microsoft Office Consulting Services

    Cisco Cisco Unified Communications Manager (Unified CM), originally named CallManager, operates as the foundation of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified CM Express (CME) offer a borderless IP-PBX by integrating closely with apps such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified consultants can deliver efficient and budget-friendly remote and on-premises support to help businesses of all sizes to create and administer CUCM ecosystems by providing Unified Communications Manager integration and troubleshooting services that deliver optimum business value. Progent can help with any facet of Unified CM setup and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, designing UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server.

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  • Ransomware Cryptoworm Recovery Campinas, Sao Paulo Campinas, São Paulo Conti Ransomware Hot Line
  • Remote Workers Assistance nearby Campinas - Cloud Integration Solutions Expertise Offsite Workforce Campinas Consulting Experts - Cloud Integration Solutions Assistance Estado do Rio de Janeiro
  • Remote Workforce Consulting and Support Services in Campinas - Endpoint Security Solutions Consulting Campinas Remote Workers Endpoint Security Systems Consultants
  • Reports Power BI SQL Server Reporting Services Expert Development
  • SQL Server 2014 and Windows Server 2012 R2 Remote Support Services SQL Server 2014 Backup Encryption Support and Integration

  • Online Office Word Training Solution Providers
    Online Microsoft 365 Word Training Consulting Firms

    Progent's webinar training classes offer small businesses the affordability, simplicity, and versatility of web-based learning plus the effective training methods of experienced instructors who employ advanced collaboration software to emulate real-time, interactive learning environments. Progent can provide online education for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Outlook: MS Dynamics accounting and management products such as Microsoft Dynamics GP; as well as other leading desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.

  • Security Group CISSP Campinas, Sao Paulo, Brazil Firewall Protecting
  • Security Planning Network Security Evaluation Evaluation Check Point
  • SentinelOne Malware Forensics Experts Remote Technical Support SentinelOne Endpoint Detection and Response Technology Professional
  • Server and Desktop Monitoring and Reporting Network Engineer ProSight Remote Desktop Monitoring Remote Support
  • Services Documentation Support Computer Consulting Service Reporting

  • Consultants Microsoft Teams at home workers
    Technology Professional Microsoft Teams and AAD

    Progent can assist your business to design a migration to Microsoft Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.

  • Setup and Support Remote Monitoring and Reporting System Center Operations Manager Integration Support
  • SharePoint application development Technology Professional ASP Contract Development
  • Small Business IT Outsourcing Whitepaper IT Outsourcing Examples Whitepapers
  • Software Design Firms Custom Access Development Firms
  • Solaris Migration Consultants Solaris to Windows Upgrade
  • Solaris Upgrade Consultants Solaris-Windows Upgrade Consulting
  • Specialists QTS Sacramento Data Center Engineers QTS/Herakles Data Center
  • Campinas WannaCry Ransomware Cleanup
  • Symantec Firewall Auditing Symantec Security Evaluation
  • Symantec VelociRaptor Security Group Symantec Firewall Firewall Support
  • Technical Firms Kentucky Colorado Networking Organization
  • Technology Consultant Nationwide Support Integration Company Ohio
  • Technology Professional Security Architecture CISSP-ISSAP Security Architecture Technology Professional
  • Telecommuters Campinas Assistance - Backup/Recovery Systems Assistance Work at Home Employees Campinas Consulting Services - Data Protection Solutions Consultants Campinas, SP
  • Telecommuters Consulting Services near me in Campinas - VoIP Systems Consulting Services Estado do Rio de Janeiro At Home Workers Campinas Consulting - IP Voice Technology Expertise Campinas
  • Teleworker Endpoint Security Help and Support At Home Workers Security Technical Support Services
  • Top Contract Programming Firm SQL 2008 Reporting Services SQL Coding
  • Campinas MongoLock Crypto-Ransomware System-Rebuild Campinas, São Paulo
  • Top Quality Email Policy Management Specialist Professional ProSight Email Virus Filtering
  • Top Quality Herakles Data Center Test Lab Consultant Services Technology Professional QoS Test Lab
  • Top Ranked RIM BlackBerry Integration Consultant Campinas, Brazil BlackBerry Exchange Information Technology Outsourcing
  • Top Ranked SQL Server 2016 PolyBase Configuration SQL Server 2016 Express Online Technical Support
  • Urgent Progent Offices Progent Locations
  • Wave 2 Wi-Fi controller Remote Support Wave 2 wireless controller Technology Consulting
  • Windows 10 Pilot Testing Remote Support Services Specialist Windows 10 MDT
  • Windows 11 Microsoft Deployment Toolkit Services Windows 11 Virtual Desktop Professional

  • UNIX Specialist
    24/7 Sun Solaris Remote Support

    Progent's Sun Solaris platform consulting services offer small businesses and developers support for administering and maintaining Solaris systems that operate with Microsoft-based networks. Progent can give your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad array of experience provides you with an easy one-stop source to help you build and maintain a secure and robust mixed-platform network and communications solution that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

  • Windows 7 64-bit Upgrade Networking Support Windows 7 64-bit Upgrade Network Consult
  • Windows 7 Upgrade Consultant Computer Engineer Microsoft Windows 7 Upgrade

  • Wireless Security Scan Engineer
    Security Inventory Consulting

    Progent provides small organizations two specially designed security inventory scanning packages that provide, for a set price, remotely managed inventory scans of your security profile which are evaluated by professional security specialists who assess the results of the remote scan, deliver unbiased summaries of your existing network security, and offer recommendations for improvements. Progent has developed two non-overlapping network security evaluation packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while offering enterprise-quality assessments of your IT network's vulnerability to assault.

  • Windows 8.1 Help Desk Integration Support Windows 8.1 Training Computer Engineer
  • Windows Server 2000 Migration Microsoft Windows 2000 Troubleshooting
  • Windows Server 2008 Active Directory Consultant Services Consultants Microsoft Windows 2008 R2
  • Windows Server 2012R2 Active Directory Consultancy Support Outsourcing Windows Server 2012R2
  • Windows Server 2019 Windows Defender ATP Configuration Microsoft Certified Partner IT Consultant Windows Server 2019 Clusters Sets

  • Development Firms Amazon EC2 migration
    Coder Amazon EC2 endpoint

    Progent can provide cost-effective online consulting to assist businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.

  • Windows Server 2022 Windows Defender ATP Consultant Windows Server 2022 Support Outsourcing
  • Windows Tech Services Campinas, Brazil Award Winning Network Integration Windows Server 2016 State of Sao Paulo

  • Dynamics GP 10.0 Consulting
    Dynamics GP/Great Plains Network Engineer

    Dynamics GP/Great Plains allows you to expand and control your business better by offering easy availability of decision-driving information and a rapid ROI. Microsoft Dynamics GP confers major business benefits such as its ability to extend the presence of your company, handle your financials, computerize financial processes, standardize processes throughout your company, improve inventory control, increase order accuracy, grow sales and shorten lead-time, and increase cash flow. Progent can help you set up and manage a reliable, safe server and network foundation to support Great Plains, and can offer experienced Dynamics GP support professionals to help you reap the full advantages of your Microsoft Dynamics GP/Great Plains business management system.

  • Work at Home Employees Consulting Services - Campinas - Collaboration Technology Consulting and Support Services Campinas, SP Teleworkers Campinas Consulting - Collaboration Technology Consulting Services

  • Nexus 7000 Switch IT Consulting
    Nexus Switch VXLAN Support and Integration

    Cisco Nexus series switches are engineered to provide the throughput, expandability, resilience, virtualization support, density, data protection and ease of management needed to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and on-premises support services to assist your business to plan an efficient network topology, set up pilot systems to confirm your network design, install and configure Nexus switches, create and implement effective policies, perform security and compliance tests, configure advanced monitoring and alert systems, consolidate resources by means of virtualization, analyze and repair switching and routing issues, maximize system performance, perform capacity planning, and take advantage of the powerful high-availability (HA) features available for Nexus switches. Progent's consultants can also assist your business to migrate efficiently from legacy Nexus switches or Catalyst switches to up-to-date Nexus switches.

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