Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when IT staff are likely to take longer to recognize a break-in and are least able to organize a rapid and forceful defense. The more lateral movement ransomware is able to make within a victim's system, the more time it will require to restore basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can help businesses in the Campinas area to identify and isolate breached servers and endpoints and guard undamaged resources from being compromised.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Campinas
Current strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and infiltrate any accessible system restores and backups. Data synched to the cloud can also be impacted. For a vulnerable environment, this can make automated restoration almost impossible and effectively sets the IT system back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware attack, demand a settlement payment for the decryptors required to unlock scrambled files. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs require an additional ransom for not publishing this data on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can pose a big problem according to the sensitivity of the downloaded data.

The restoration process subsequent to ransomware breach involves several crucial stages, the majority of which can proceed in parallel if the recovery team has enough members with the necessary skill sets.

  • Containment: This time-critical first response requires arresting the lateral spread of the attack within your network. The more time a ransomware assault is allowed to run unrestricted, the more complex and more expensive the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment activities include cutting off affected endpoints from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
  • Operational continuity: This involves restoring the network to a minimal useful degree of capability with the shortest possible downtime. This process is typically the top priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also demands the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and line-of-business applications, network topology, and protected endpoint access management. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the complex restoration effort. Progent understands the importance of working rapidly, tirelessly, and in concert with a customer's management and IT staff to prioritize activity and to put vital services back online as fast as feasible.
  • Data restoration: The effort necessary to restore files damaged by a ransomware assault varies according to the state of the systems, how many files are affected, and which recovery methods are required. Ransomware assaults can destroy pivotal databases which, if not properly shut down, might need to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other mission-critical applications depend on Microsoft SQL Server. Often some detective work may be required to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may have survived on staff desktop computers and laptops that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users.
  • Deploying modern antivirus/ransomware defense: Progent's ProSight ASM incorporates SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the same AV tools deployed by some of the world's largest corporations including Netflix, Citi, and Salesforce. By delivering real-time malware filtering, classification, containment, recovery and analysis in one integrated platform, Progent's ASM cuts total cost of ownership, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if any. Services include establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement with the victim and the insurance carrier; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the TA; receiving, learning, and using the decryptor utility; debugging decryption problems; creating a pristine environment; mapping and reconnecting drives to match exactly their pre-attack state; and reprovisioning machines and software services.
  • Forensics: This process is aimed at learning the ransomware attack's progress across the network from start to finish. This audit trail of the way a ransomware attack travelled within the network helps your IT staff to assess the impact and uncovers weaknesses in rules or processes that should be rectified to avoid later breaches. Forensics involves the examination of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensics is commonly given a high priority by the cyber insurance provider. Since forensics can take time, it is vital that other important recovery processes such as operational continuity are pursued in parallel. Progent has an extensive team of information technology and data security professionals with the skills required to perform activities for containment, business resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has delivered online and onsite network services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have earned high-level certifications in core technology platforms including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned prestigious certifications including CISA, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has guidance in financial and ERP software. This breadth of expertise allows Progent to identify and consolidate the surviving parts of your IT environment following a ransomware assault and rebuild them rapidly into a functioning system. Progent has worked with top cyber insurance providers including Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware Recovery Consulting Services in Campinas
For ransomware system restoration consulting in the Campinas area, call Progent at 800-462-8800 or see Contact Progent.



An index of content::

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    Configuration Manager 2016 automates software deployment and updating, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, provides health reporting, allows secure self service, and delivers a common control mechanism for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can help businesses of any size with any aspect of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

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    Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and transmit messages, search the Exchange global address list, copy addresses, sync up calendars, and alert people to meetings with your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web Access are enabled. Progent also offers specialized one-on-one Entourage education.

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    Progent can help you to evaluate the many subscription options available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid networks that seamlessly combine local and cloud-based resources.

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    Systems Management Server offers extra functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software products by making it easier to install system images, control mobile computers, and operate management tools. In addition to advising you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects involving areas that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you define efficient procedures and policies to manage handheld computers and smart portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that incorporates standards, processes and IT products to keep your IT network protected.

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