Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Senior Ransomware Consultant
Ransomware needs time to steal its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when support staff may take longer to become aware of a penetration and are less able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to achieve inside a target's network, the longer it takes to recover core IT services and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to take the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can assist businesses in the Campinas area to locate and isolate infected devices and protect undamaged assets from being penetrated.
If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in Campinas
Modern strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any available backups. Data synched to the cloud can also be corrupted. For a vulnerable network, this can make system restoration nearly impossible and basically sets the IT system back to square one. So-called Threat Actors, the cybercriminals responsible for ransomware assault, insist on a settlement fee in exchange for the decryptors required to recover scrambled files. Ransomware attacks also attempt to steal (or "exfiltrate") files and TAs require an additional settlement in exchange for not posting this data on the dark web. Even if you can restore your network to an acceptable date in time, exfiltration can pose a major problem depending on the sensitivity of the downloaded data.
The recovery work after a ransomware attack involves several crucial phases, the majority of which can proceed concurrently if the recovery workgroup has enough members with the necessary skill sets.
- Containment: This urgent first response requires blocking the lateral progress of the attack across your network. The more time a ransomware assault is permitted to run unrestricted, the more complex and more costly the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Quarantine activities include isolating affected endpoints from the network to minimize the contagion, documenting the IT system, and protecting entry points.
- Operational continuity: This involves restoring the IT system to a basic acceptable level of capability with the shortest possible delay. This effort is usually the top priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also demands the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network architecture, and protected endpoint access. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to organize the complex recovery process. Progent appreciates the importance of working rapidly, continuously, and in concert with a client's managers and IT staff to prioritize tasks and to get critical resources back online as fast as feasible.
- Data recovery: The work required to recover files impacted by a ransomware attack depends on the condition of the network, the number of files that are affected, and what restore techniques are needed. Ransomware assaults can destroy pivotal databases which, if not gracefully shut down, may need to be reconstructed from scratch. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many ERP and other mission-critical applications depend on Microsoft SQL Server. Often some detective work may be required to find undamaged data. For instance, undamaged OST files may have survived on staff desktop computers and laptops that were off line during the attack.
- Deploying advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the same AV tools deployed by many of the world's largest corporations such as Walmart, Citi, and NASDAQ. By providing in-line malware blocking, classification, containment, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring cuts TCO, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This requires close co-operation with the victim and the insurance carrier, if any. Services include establishing the type of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement amount with the victim and the insurance carrier; negotiating a settlement amount and timeline with the TA; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency payment to the hacker; acquiring, learning, and operating the decryptor utility; troubleshooting failed files; building a clean environment; mapping and connecting datastores to reflect precisely their pre-encryption state; and restoring computers and services.
- Forensic analysis: This activity is aimed at learning the ransomware attack's storyline across the targeted network from start to finish. This audit trail of the way a ransomware attack progressed within the network assists you to evaluate the damage and highlights shortcomings in rules or work habits that need to be rectified to prevent later break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies. Forensics is typically assigned a top priority by the insurance carrier. Since forensics can take time, it is essential that other important activities like business continuity are executed concurrently. Progent maintains an extensive team of information technology and data security professionals with the knowledge and experience required to perform activities for containment, operational continuity, and data recovery without interfering with forensics.
Progent's Background
Progent has delivered online and onsite network services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes consultants who have been awarded advanced certifications in core technologies such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning software. This broad array of skills allows Progent to salvage and integrate the surviving pieces of your IT environment after a ransomware intrusion and reconstruct them quickly into an operational system. Progent has collaborated with leading insurance carriers like Chubb to help organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Recovery Services in Campinas
For ransomware system recovery expertise in the Campinas metro area, phone Progent at 800-462-8800 or go to Contact Progent.