Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to be slower to recognize a penetration and are least able to organize a rapid and forceful response. The more lateral progress ransomware is able to achieve inside a victim's system, the longer it will require to restore basic IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to carry out the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can help organizations in the Campinas area to locate and isolate infected devices and protect undamaged assets from being compromised.

If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Campinas
Current strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and attack any accessible system restores. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery nearly impossible and effectively knocks the IT system back to square one. Threat Actors, the hackers responsible for ransomware assault, insist on a settlement payment for the decryptors needed to unlock scrambled files. Ransomware attacks also try to steal (or "exfiltrate") information and TAs demand an additional settlement in exchange for not publishing this data on the dark web. Even if you can rollback your network to an acceptable date in time, exfiltration can pose a major problem depending on the nature of the stolen information.

The restoration process subsequent to ransomware penetration involves a number of crucial stages, the majority of which can be performed concurrently if the response team has a sufficient number of members with the necessary skill sets.

  • Quarantine: This time-critical initial response requires blocking the lateral progress of ransomware within your IT system. The longer a ransomware attack is permitted to go unrestricted, the more complex and more costly the restoration effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine processes consist of cutting off affected endpoint devices from the rest of network to restrict the contagion, documenting the environment, and securing entry points.
  • Operational continuity: This covers bringing back the IT system to a minimal useful degree of capability with the shortest possible downtime. This effort is usually the highest priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This activity also demands the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and mission-critical applications, network architecture, and secure remote access management. Progent's recovery experts use advanced collaboration platforms to coordinate the multi-faceted recovery process. Progent appreciates the importance of working quickly, continuously, and in concert with a client's management and network support staff to prioritize tasks and to get vital services back online as quickly as feasible.
  • Data recovery: The effort required to restore files damaged by a ransomware assault depends on the condition of the network, how many files are encrypted, and which restore techniques are required. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, might need to be rebuilt from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on AD, and many financial and other business-critical platforms depend on Microsoft SQL Server. Often some detective work could be required to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and laptops that were off line at the time of the ransomware assault.
  • Setting up modern AV/ransomware protection: ProSight ASM utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the same AV technology implemented by many of the world's biggest enterprises including Netflix, Citi, and Salesforce. By delivering real-time malware blocking, detection, containment, restoration and forensics in a single integrated platform, Progent's ProSight ASM cuts TCO, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if any. Activities consist of establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement with the victim and the insurance carrier; negotiating a settlement and schedule with the TA; confirming adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the hacker; acquiring, learning, and using the decryption tool; troubleshooting decryption problems; building a clean environment; mapping and connecting datastores to reflect exactly their pre-encryption condition; and restoring computers and services.
  • Forensic analysis: This process is aimed at uncovering the ransomware attack's progress across the network from beginning to end. This audit trail of the way a ransomware attack progressed within the network assists your IT staff to evaluate the damage and brings to light shortcomings in rules or work habits that should be corrected to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensics is commonly assigned a high priority by the insurance provider. Because forensic analysis can take time, it is vital that other important activities like operational continuity are pursued concurrently. Progent maintains a large roster of information technology and data security professionals with the skills required to perform activities for containment, business resumption, and data restoration without interfering with forensics.
Progent's Background
Progent has provided online and onsite IT services throughout the U.S. for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in foundation technologies including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers guidance in financial and ERP applications. This breadth of expertise allows Progent to identify and consolidate the surviving parts of your IT environment after a ransomware intrusion and rebuild them rapidly into a viable system. Progent has collaborated with top cyber insurance carriers including Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware Recovery Consulting in Campinas
For ransomware system restoration services in the Campinas metro area, call Progent at 800-462-8800 or visit Contact Progent.

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    Computer Engineer Exchange 2003

    Progent's Microsoft Certified engineers offer expert consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange rollouts or updates and can supply onsite personnel to assist enterprises with deployments of Microsoft Exchange in the or any region covered by Progent's engineers.

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    SharePoint Server 2010 Network Engineer

    Progent's Microsoft-certified engineers offer cost-effective remote support and development services to help you to plan, implement, manage, and troubleshoot SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document and media management tools, wikis, data warehouses, business information systems, enterprise search engines, workflows, and other utilities to support and improve teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular office productivity programs including Excel, Word, Outlook, and Visio. Progent can help your business to migrate from previous releases of SharePoint or move a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.

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  • Urgent Technical Support Services Windows 2000
    Windows Server 2000 Upgrade Consulting

    Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the capability of your current Windows 2K Servers and can simplify system management, provide technical support and troubleshooting, and enhance security. Progent can also show you how to design, justify, and execute a plan to upgrade from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in designing pilot programs to eliminate the technical risk involved with moving to Windows 2003 Server by identifying possible hardware and application compatibility problems.

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    The service background of Progent's certified Windows Server consulting team, with an average of over 11 years of work in Microsoft technology, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with designing, deploying, administering and supporting powerful information technology applications based on Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.

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    For mid-size companies looking for IT consulting services, Progent can deliver a variety of alternatives such as on-site service, remote assistance, off-site Help Desk, round-the-clock support with remote network monitoring, emergency staff augmentation, business relocation support, software programming, and professional consultation. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent provides professional in-person help for fixing network issues rapidly and affordably.

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    Progent's Microsoft-certified consultants offer cost-effective online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent offers comprehensive project management support to help you plan and carry out an efficient migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.

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    Progent can assist businesses of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to move from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to enhance and repair your existing SCVMM environment to make sure you realize maximum return on investment.

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    Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in an environment that gives the highest degree of dependability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are built on proven virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, system support, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.

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  • Juniper Junos Network and Security Manager Network Consultant
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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • Nexus 5600 Switch Network Consulting
    Nexus 7000 Switch Remote Consulting

    Nexus series switches are designed to deliver the throughput, scale, availability, virtualization support, capacity, data protection and ease of management needed to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting services to help your business to create an optimal switch topology, build test environments to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, perform security vulnerability evaluations, configure advanced monitoring and alert systems, consolidate resources through virtualization technologies, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and take advantage of the powerful fault-tolerant features available for Cisco's Nexus family of switches. Progent's consultants can also help your business to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.

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    Progent believes that a well designed and implemented information system is a pivotal piece for accelerating a firm's success, and Progent applies this credo in our corporate network infrastructure. Progent has created a zero-downtime virtual office infrastructure that allows Progent's in-house consultants and authorized contractors to deliver rapid and efficient service, cooperate easily on complex projects, and gain from professional and personal growth from acting as part of an exciting company culture of self motivation and freedom.

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  • WSUS Engineers
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    Microsoft Windows Server Update Services allows information technology managers to deploy and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, IT staff can fully and effortlessly manage the installation of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft SUS deployment, setting up client's computers, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.

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  • Windows Server 2012 R2 Server Setup Campinas, Sao Paulo Microsoft Windows Server 2016 IT Outsource Viracopos/Campinas International Airport IATA
  • Windows Server 2012 R2 Virtual Fibre Channel Computer Engineer Windows Server 2012 R2 Configuration Manager Troubleshooting
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  • External Network Security Scan Consult
    External Security Inventory Professionals

    Progent provides small businesses a pair of specially designed network security inventory packages that provide, at a set price, remotely administered inventory scans of your network security profile which are evaluated by professional information security engineers who interpret the results of the scan, deliver objective evaluations of your current security vulnerability, and make suggestions for enhancements. Progent offers two complementary security inventory packages for external and internal scanning that are priced to meet the budgets of small companies while providing enterprise-class evaluations of your network's exposure to attack.

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  • Technology Consulting Services Offsite Workers Cloud Integration
    Work at Home Cloud Integration Online Help

    Progent can help small and medium-size businesses to set up their offsite workforce with seamless access to cloud applications and services.

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