Crypto-Ransomware : Your Crippling Information Technology Catastrophe
Crypto-Ransomware  Recovery ConsultantsRansomware has become an escalating cyber pandemic that presents an enterprise-level danger for businesses vulnerable to an attack. Different iterations of ransomware like the CrySIS, CryptoWall, Locky, NotPetya and MongoLock cryptoworms have been circulating for many years and still inflict harm. More recent variants of ransomware like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti and Egregor, plus additional as yet unnamed viruses, not only encrypt online data but also infiltrate any accessible system backups. Files synched to the cloud can also be corrupted. In a vulnerable data protection solution, it can render any restore operations impossible and basically sets the entire system back to zero.

Retrieving services and data following a ransomware attack becomes a race against time as the targeted business tries its best to contain and clear the crypto-ransomware and to restore business-critical activity. Because ransomware takes time to move laterally, penetrations are frequently sprung at night, when successful attacks tend to take longer to recognize. This multiplies the difficulty of promptly assembling and organizing an experienced response team.

Progent makes available a variety of support services for securing Miami Beach organizations from ransomware penetrations. Among these are user training to become familiar with and avoid phishing attempts, ProSight Active Security Monitoring (ASM) for endpoint detection and response (EDR) utilizing SentinelOne's behavior-based threat defense to detect and disable zero-day malware assaults. Progent in addition can provide the assistance of veteran crypto-ransomware recovery consultants with the talent and commitment to rebuild a compromised network as soon as possible.

Progent's Ransomware Restoration Help
After a ransomware event, sending the ransom in cryptocurrency does not provide any assurance that cyber criminals will return the needed codes to decrypt any of your data. Kaspersky Labs determined that seventeen percent of ransomware victims never recovered their information after having sent off the ransom, resulting in additional losses. The gamble is also expensive. Ryuk ransoms frequently range from fifteen to forty BTC ($120,000 and $400,000). This is greatly higher than the typical ransomware demands, which ZDNET estimated to be in the range of $13,000 for smaller businesses. The fallback is to piece back together the mission-critical elements of your Information Technology environment. Absent the availability of full information backups, this calls for a broad complement of IT skills, professional project management, and the ability to work 24x7 until the task is finished.

For decades, Progent has provided professional Information Technology services for companies across the United States and has achieved Microsoft's Gold Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's group of subject matter experts (SMEs) includes engineers who have attained top certifications in important technologies such as Microsoft, Cisco, VMware, and major distributions of Linux. Progent's cyber security specialists have garnered internationally-recognized industry certifications including CISM, CISSP-ISSAP, ISACA CRISC, and SANS GIAC. (See Progent's certifications). Progent also has expertise in financial management and ERP application software. This breadth of experience gives Progent the ability to rapidly determine important systems and organize the remaining pieces of your IT environment after a ransomware event and assemble them into an operational network.

Progent's security team uses top notch project management tools to orchestrate the sophisticated recovery process. Progent understands the importance of working swiftly and in unison with a customer's management and Information Technology staff to assign priority to tasks and to get key applications back on-line as fast as possible.

Customer Case Study: A Successful Ransomware Intrusion Response
A client sought out Progent after their network system was brought down by the Ryuk crypto-ransomware. Ryuk is believed to have been launched by North Korean state hackers, suspected of using approaches exposed from the U.S. National Security Agency. Ryuk attacks specific businesses with little or no room for operational disruption and is one of the most profitable instances of ransomware. Well Known organizations include Data Resolution, a California-based data warehousing and cloud computing company, and the Chicago Tribune. Progent's customer is a single-location manufacturing company located in the Chicago metro area and has around 500 workers. The Ryuk event had disabled all business operations and manufacturing capabilities. The majority of the client's backups had been directly accessible at the beginning of the intrusion and were damaged. The client was pursuing financing for paying the ransom demand (in excess of $200K) and wishfully thinking for the best, but ultimately utilized Progent.

"I can't thank you enough in regards to the help Progent provided us throughout the most stressful time of (our) businesses survival. We would have paid the Hackers if it wasn't for the confidence the Progent team provided us. The fact that you were able to get our e-mail and critical applications back quicker than a week was something I thought impossible. Every single person I spoke to or e-mailed at Progent was urgently focused on getting us operational and was working non-stop to bail us out."

Progent worked hand in hand the customer to rapidly assess and prioritize the key applications that had to be recovered in order to resume departmental operations:

  • Active Directory
  • Electronic Mail
  • Accounting and Manufacturing Software
To get going, Progent followed Anti-virus event mitigation industry best practices by isolating and cleaning systems of viruses. Progent then started the steps of rebuilding Microsoft AD, the key technology of enterprise systems built on Microsoft Windows Server technology. Microsoft Exchange email will not function without Active Directory, and the client's accounting and MRP applications utilized SQL Server, which needs Active Directory services for access to the information.

Within 48 hours, Progent was able to rebuild Active Directory to its pre-attack state. Progent then initiated rebuilding and hard drive recovery on key applications. All Exchange Server schema and configuration information were usable, which facilitated the rebuild of Exchange. Progent was able to locate local OST data files (Microsoft Outlook Offline Data Files) on various PCs in order to recover mail information. A recent offline backup of the client's financials/MRP software made them able to recover these essential applications back online. Although significant work was left to recover fully from the Ryuk attack, essential systems were returned to operations quickly:

"For the most part, the production operation was never shut down and we produced all customer shipments."

Over the next month critical milestones in the recovery process were accomplished through close collaboration between Progent team members and the customer:

  • Self-hosted web applications were restored without losing any data.
  • The MailStore Server exceeding four million archived emails was restored to operations and available for users.
  • CRM/Product Ordering/Invoicing/AP/AR/Inventory Control capabilities were fully restored.
  • A new Palo Alto 850 firewall was set up and programmed.
  • Most of the user workstations were functioning as before the incident.

"Much of what went on in the initial days is mostly a blur for me, but my team will not forget the care each of your team accomplished to help get our company back. I have been working together with Progent for the past ten years, possibly more, and every time I needed help Progent has come through and delivered as promised. This time was no exception but maybe more Herculean."

A likely business-killing disaster was dodged by hard-working professionals, a broad range of technical expertise, and close teamwork. Although in hindsight the ransomware virus penetration detailed here should have been stopped with modern cyber security technology and ISO/IEC 27001 best practices, user and IT administrator education, and properly executed security procedures for data protection and proper patching controls, the reality is that government-sponsored criminal cyber gangs from Russia, China and elsewhere are tireless and will continue. If you do fall victim to a crypto-ransomware incursion, remember that Progent's team of professionals has substantial experience in crypto-ransomware virus defense, cleanup, and file recovery.

"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Arnaud, Allen, Tony and Chris (and any others who were contributing), I'm grateful for allowing me to get some sleep after we got past the initial fire. Everyone did an incredible job, and if any of your guys is in the Chicago area, dinner is the least I can do!"

Download the Ransomware Remediation Case Study Datasheet
To read or download a PDF version of this customer case study, please click:
Progent's Ryuk Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware Cleanup Expertise in Miami Beach
For ransomware system restoration services in the Miami Beach area, phone Progent at 800-462-8800 or see Contact Progent.

An index of content::

  • 24-7 Windows 11 Snap Assist Integration Microsoft Certified Expert Windows 11 Engineer
  • 24-Hour Miami Beach Work from Home Employees Data Protection Technology Guidance Miami Beach Miami Beach Work at Home Employees Consultants near me in Miami Beach - Backup/Recovery Systems Consultants
  • 24/7 Visual Basic Expert Development Programming Company FRx Report
  • 24/7/365 Miami Beach Crypto Cleanup Miami Beach, FL Urgent Ransomware Repair Consultants Miami Beach, Florida
  • After Hours Computer Support For Small Offices Miami Beach, FL Award Winning Miami Beach Network Support Technician
  • Best Miami Beach Teleworkers Cloud Integration Technology Consulting Experts Miami Beach Teleworkers Consulting and Support Services nearby Miami Beach - Cloud Systems Consultants
  • CISSP Network Security Auditor Miami Beach, Florida Miami Beach, FL Security Information systems Security Outsourcing
  • Cisco Small Business Outsourcing IT Cisco Computer Setup Miami Beach, FL
  • Consulting Support for IT Service Companies nearby Miami Beach - Transparent Temporary Support Staff Help Miami Beach Florida Expertise for Miami Beach Network Support Firms Miami Beach, United States

  • SCCM 2012 Planning Remote Support
    Help and Support System Center 2012 Configuration Manager

    Progent's Microsoft-certified consultants can help your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from an older device management solution or assist you to modify your current SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft platforms such as ADDS, SQL SSRS, and IIS.

  • Emergency Miami Beach Egregor Crypto-Ransomware Repair Miami Beach Miami Beach Ransomware Assault Removal
  • Immediate Work from Home Employees Consulting near Miami Beach - Video Conferencing Systems Guidance Miami Beach FL At Home Workforce Miami Beach Consulting - Voice/Video Conferencing Solutions Guidance Miami Beach, FL

  • Technology Consulting Services IP Communications
    Technology Consulting Services Cisco VoIP Phones and Presence

    Progent's Cisco CCIE-certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.

  • Juniper SSL Router Technical Support Services Juniper SA4500 SSL VPN Cybersecurity Team
  • Largest Design Consultants BlackBerry Desktop Manager Miami Beach, FL BlackBerry BPS Network Support Company Miami Beach
  • Mac and Outlook Web App Online Consulting Exchange and Apple Mac Network Consulting
  • Miami Beach, Florida Miami Beach Locky Ransomware Business-Recovery
  • Miami Beach Crypto-Ransomware Dharma Susceptibility Review Miami Beach Miami Beach Ransomware Phobos ransomware recovery Miami Beach
  • Miami Beach Crypto-Ransomware Reporting Miami Beach, Florida, U.S.A. Miami Beach Netwalker Crypto-Ransomware Forensics Investigation Miami Beach
  • Miami Beach Dynamics GP Training Support Miami Beach Miami Beach Dynamics GP Migration Consultant Miami Beach
  • Miami Beach Lockbit Ransomware Operational-Recovery Miami Beach, FL Miami Beach Snatch Crypto-Ransomware Repair

  • 24-7 Infor SyteLine CloudSuite Data Conversion Specialists
    Infor SyteLine CloudSuite Production Control Specialists

    Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing and service companies to manage complex supply chains and streamline key business processes in order to get products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that can range from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and database administration.

  • Miami Beach Phobos Ransomware Settlement Negotiation Experts Miami Beach Florida Miami Beach Ryuk Ransomware Settlement Expertisen
  • Miami Beach Remote Workers Consulting - Miami Beach - Infrastructure Consulting Experts Miami Beach Florida Miami Beach Telecommuters Integration Consulting and Support Services
  • Miami Beach SQL Server 2019 Technical Support Companies SQL Server 2012 Contractor Miami Beach, FL
  • Miami Beach Small Office IT Consulting Services Miami Beach Design Companies
  • Miami Beach Snatch Ransomware Remediation Miami Beach, United States Miami Beach Maze Crypto-Ransomware Cleanup Miami Beach, FL
  • Miami Beach Telecommuters IP Voice Solutions Consulting and Support Services Miami Beach Work from Home Employees IP Voice Technology Expertise Miami Beach
  • Miami Beach Temporary IT Staffing Help Miami Beach Miami Beach, United States Temporary Staffing Support Services Consulting Support
  • Miami Beach, Florida Windows Computer Network Firms Windows Server 2016 Outsourcing Technical Support Miami Beach, FL
  • Microsoft Experts Dynamics 365 NAV Technical Support Services Dynamics Business Central Design and Installation

  • CCIE Expert Certified Catalyst 802.11ax Wireless Support Services
    Catalyst Wi-Fi 6 AP Planning Troubleshooting

    Progent's Cisco-certified Catalyst 802.11ax Access Point consultants can provide economical remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.

  • ProSight ECHO Data Backup and Restore Services Professionals Cloud Backup Security and Compliance Computer Consulting

  • Ubiquiti UniFi Wave 2 WiFi access point Technology Professional
    Remote Ubiquiti UniFi Security Gateway Consultant

    Progent can provide quick access to the expertise of seasoned wireless consultants who can assist you to assess the value of Ubiquiti UniFi Wi-Fi APs for your business and assist you to design, install, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to help you to select, configure, and position Ubiquiti UniFi Wi-Fi access points for optimal signal coverage and throughput.

  • Miami Beach Florida Miami Beach Hermes Crypto-Ransomware Recovery
  • Ransomware Hot Line Miami Beach Florida Miami Beach, FL, America Open Now Avaddon Ransomware Hot Line

  • Biggest Ubiquiti's U6 Long-Range WiFi AP Professionals
    Emergency Ubiquiti UniFi Security Gateway Engineers

    Progent can provide quick access to the expertise of seasoned wireless consultants who can assist you to assess the value of Ubiquiti UniFi Wi-Fi access points for your business and assist you to design, deploy, maintain, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to choose, provision, and place UniFi Wi-Fi APs for optimal signal coverage and throughput.

  • Remote Workforce Expertise in Miami Beach - Security Solutions Consulting Miami Beach, Florida Miami Beach Florida Teleworkers Consulting Services - Miami Beach - Endpoint Security Systems Guidance

  • NotPetya ransomware recovery Consultants
    Conti ransomware recovery Consulting Services

    Progent's seasoned ransomware recovery consultants can assist your business to rebuild an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

  • Remote Workforce Miami Beach Guidance - Help Desk Solutions Consulting and Support Services Miami Beach Florida At Home Workers Consulting - Miami Beach - Help Desk Call Center Outsourcing Consulting Services Miami Beach
  • SharePoint 2010 Computer Engineer Miami Beach FL Microsoft SharePoint Server 2010 Online Support Miami Beach
  • Small Business Computer Consulting Companies Exchange Server 2013 Miami Beach Microsoft Exchange Server 2013 Information Technology Outsourcing Miami Beach Florida
  • Support Red Hat Linux, Solaris, UNIX Miami Beach Miami Beach Florida Support CentOS Linux, Sun Solaris, UNIX
  • Teleworkers Miami Beach Consultants - Collaboration Systems Consulting Miami Beach Florida, U.S.A. Remote Workforce Consultants in Miami Beach - Collaboration Technology Consulting Services
  • Miami Beach Ryuk Crypto-Ransomware Malware Business-Recovery Case Study Miami Beach
  • Work at Home Employees Consulting and Support Services near me in Miami Beach - Endpoint Management Systems Consulting and Support Services Miami Beach FL Remote Workers Consulting Services near me in Miami Beach - Management Systems Consulting Services Miami Beach, United States
  • Work from Home Employees Guidance - Miami Beach - Integration Solutions Consultants Miami Beach Telecommuters Consultants near me in Miami Beach - Integration Guidance Miami Beach, FL

  • © 2002-2023 Progent Corporation. All rights reserved.