Ransomware : Your Crippling IT Nightmare
Ransomware  Recovery ProfessionalsRansomware has become a modern cyber pandemic that presents an extinction-level threat for businesses poorly prepared for an attack. Different versions of crypto-ransomware like the Dharma, CryptoWall, Locky, NotPetya and MongoLock cryptoworms have been around for years and continue to inflict damage. Newer strains of crypto-ransomware such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit and Nephilim, along with more as yet unnamed malware, not only do encryption of on-line data but also infiltrate any available system protection mechanisms. Files synched to the cloud can also be encrypted. In a poorly designed data protection solution, it can make automated restore operations hopeless and basically sets the entire system back to square one.

Getting back on-line programs and information after a ransomware attack becomes a sprint against the clock as the victim struggles to contain the damage and cleanup the virus and to resume enterprise-critical activity. Because ransomware needs time to replicate, assaults are often launched at night, when successful penetrations are likely to take more time to identify. This multiplies the difficulty of rapidly assembling and organizing a qualified mitigation team.

Progent offers a range of services for protecting Austin enterprises from crypto-ransomware penetrations. Among these are team member education to help identify and not fall victim to phishing scams, ProSight Active Security Monitoring (ASM) for endpoint detection and response (EDR) using SentinelOne's behavior-based threat defense to detect and disable day-zero modern malware attacks. Progent also can provide the assistance of expert crypto-ransomware recovery engineers with the talent and commitment to restore a breached network as soon as possible.

Progent's Ransomware Restoration Help
Soon after a ransomware attack, even paying the ransom in Bitcoin cryptocurrency does not guarantee that cyber criminals will return the keys to unencrypt all your data. Kaspersky estimated that 17% of ransomware victims never recovered their files even after having sent off the ransom, resulting in increased losses. The risk is also costly. Ryuk ransoms commonly range from fifteen to forty BTC ($120,000 and $400,000). This is significantly higher than the typical crypto-ransomware demands, which ZDNET estimated to be approximately $13,000 for smaller businesses. The other path is to piece back together the key elements of your Information Technology environment. Absent the availability of essential information backups, this calls for a wide complement of skill sets, well-coordinated project management, and the capability to work continuously until the job is finished.

For decades, Progent has offered professional IT services for businesses across the United States and has achieved Microsoft's Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's group of subject matter experts includes professionals who have earned advanced industry certifications in important technologies such as Microsoft, Cisco, VMware, and major distributions of Linux. Progent's cybersecurity consultants have earned internationally-recognized certifications including CISM, CISSP-ISSAP, ISACA CRISC, and GIAC. (Refer to Progent's certifications). Progent in addition has expertise with financial management and ERP software solutions. This breadth of expertise provides Progent the ability to quickly identify important systems and re-organize the remaining parts of your network environment after a crypto-ransomware event and configure them into a functioning system.

Progent's recovery team of experts utilizes powerful project management applications to orchestrate the complex recovery process. Progent understands the importance of acting swiftly and together with a customer's management and IT staff to assign priority to tasks and to put key services back on line as fast as humanly possible.

Client Story: A Successful Ransomware Incident Response
A small business engaged Progent after their network was penetrated by Ryuk crypto-ransomware. Ryuk is thought to have been created by Northern Korean state sponsored hackers, possibly adopting technology exposed from the United States NSA organization. Ryuk seeks specific businesses with little room for disruption and is one of the most profitable iterations of ransomware. Headline victims include Data Resolution, a California-based data warehousing and cloud computing company, and the Chicago Tribune. Progent's client is a small manufacturing company located in Chicago and has about 500 employees. The Ryuk attack had frozen all essential operations and manufacturing capabilities. The majority of the client's data protection had been on-line at the start of the intrusion and were destroyed. The client was taking steps for paying the ransom demand (more than two hundred thousand dollars) and hoping for good luck, but ultimately brought in Progent.


"I can't tell you enough in regards to the expertise Progent provided us throughout the most fearful period of (our) company's survival. We most likely would have paid the cybercriminals except for the confidence the Progent team afforded us. The fact that you were able to get our messaging and production servers back on-line faster than a week was earth shattering. Every single expert I spoke to or messaged at Progent was hell bent on getting us back on-line and was working non-stop on our behalf."

Progent worked with the customer to rapidly identify and assign priority to the critical applications that had to be addressed to make it possible to restart business operations:

  • Microsoft Active Directory
  • Email
  • MRP System
To start, Progent followed Anti-virus penetration mitigation industry best practices by halting lateral movement and performing virus removal steps. Progent then started the task of restoring Windows Active Directory, the core of enterprise environments built on Microsoft technology. Microsoft Exchange messaging will not operate without AD, and the customer's MRP applications used Microsoft SQL, which depends on Active Directory services for access to the information.

Within 48 hours, Progent was able to rebuild Active Directory to its pre-virus state. Progent then completed reinstallations and hard drive recovery of the most important applications. All Exchange Server schema and configuration information were usable, which accelerated the restore of Exchange. Progent was able to locate local OST files (Outlook Offline Folder Files) on team workstations in order to recover email data. A recent offline backup of the businesses manufacturing systems made them able to return these essential programs back servicing users. Although a lot of work needed to be completed to recover totally from the Ryuk attack, critical systems were returned to operations quickly:


"For the most part, the manufacturing operation showed little impact and we did not miss any customer sales."

Throughout the next few weeks critical milestones in the restoration process were completed through tight collaboration between Progent team members and the client:

  • In-house web applications were returned to operation with no loss of data.
  • The MailStore Microsoft Exchange Server exceeding four million archived emails was brought online and accessible to users.
  • CRM/Product Ordering/Invoicing/AP/AR/Inventory Control modules were 100% functional.
  • A new Palo Alto Networks 850 firewall was installed and configured.
  • Ninety percent of the user workstations were being used by staff.

"Much of what was accomplished in the initial days is nearly entirely a blur for me, but I will not soon forget the care each and every one of you accomplished to give us our company back. I've entrusted Progent for the past ten years, possibly more, and every time Progent has shined and delivered as promised. This event was a stunning achievement."

Conclusion
A probable business extinction catastrophe was avoided through the efforts of hard-working professionals, a wide spectrum of subject matter expertise, and tight collaboration. Although in hindsight the ransomware virus attack detailed here would have been identified and stopped with advanced security technology solutions and recognized best practices, user training, and well designed security procedures for information backup and proper patching controls, the reality remains that government-sponsored cybercriminals from Russia, China and elsewhere are tireless and are an ongoing threat. If you do fall victim to a ransomware penetration, remember that Progent's roster of experts has a proven track record in ransomware virus blocking, cleanup, and information systems recovery.


"So, to Darrin, Matt, Aaron, Claude, Jesse, Arnaud, Allen, Tony and Chris (and any others who were helping), thank you for making it so I could get rested after we got through the most critical parts. Everyone did an impressive effort, and if anyone is in the Chicago area, dinner is my treat!"

Download the Ransomware Recovery Case Study Datasheet
To review or download a PDF version of this case study, please click:
Progent's Ryuk Incident Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware Recovery Consulting Services in Austin
For ransomware recovery consulting services in the Austin metro area, phone Progent at 800-462-8800 or go to Contact Progent.



An index of content::

  • 24-7 Windows Server 2012 Computer Consulting Company Austin, TX, United States After Hours Windows Server 2016 Small Business Network Support Austin-Bergstrom Airport AUS
  • Austin Maze Crypto-Ransomware Business-Recovery Austin, Travis County
  • 24-7 Work at Home Employees Assistance nearby Austin - Cloud Systems Assistance Austin-Bergstrom Airport AUS Austin Telecommuters Cloud Integration Systems Consulting Services Austin, U.S.A.
  • 24-Hour Cisco Security Consulting Companies Austin Texas Cisco Professional Services Austin, TX
  • 24x7 Microsoft Teams high availability Professionals Microsoft Teams with SharePoint Online Consultancy
  • 24x7 Security Cybersecurity Firms Austin-Bergstrom Airport AUS CISSP Security Firms Austin Texas

  • ISA 2006 Firewall Professionals
    Microsoft ISA Server 2006 Online Support

    Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching platform for safeguarding the Internet-facing networks of any organization against a broad range of attacks. Progent's Microsoft ISA Server experts can help you design, rationalize, test, implement, customize and support the any version of ISA Server 2006 on your information system.

  • 24x7 Windows 8.1 Training On-site Technical Support Microsoft Certified Partner Windows 8.1 Upgrade Services
  • 24x7x365 SQL Server 2008 Integration Services Microsoft SQL 2008 Server IT Consultant
  • 2500 Wireless Controller Network Consultant 802.11ac Access Point Professional

  • Cisco VoIP Phones and Contact Center Network Consulting
    SPA500 Series IP Phone Integration Services

    Progent's CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

  • 802.11x Wi-Fi Site Survey Specialist Wi-Fi RF Spectrum Analysis for Wi-Fi Network Engineer

  • Professionals Windows 10 Trusted Boot
    Microsoft Windows 10 ADK Professional

    Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and onsite assessment and migration support for Microsoft Windows 10 offered by Progent's experts include ROI estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, teleworker connectivity, data and identity security, automated deployment and management, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and ongoing Call Center support services.

  • Austin Sodinokibi Ransomware Data-Recovery Austin, TX
  • Aironet Access Point Management Support Services Aironet 1700 Access Point Technology Consulting
  • Altaro O365 SharePoint Backup Consultant Services Altaro O365 Teams Chat Backup Technical Support Services
  • Amazon AWS instances Developer Firm Amazon AWS hybrid cloud solutions Programming Firm
  • Android integration Remote Consulting Android remote access Support and Setup
  • Austin At Home Workforce Security Systems Consulting Experts Remote Workforce Consulting nearby Austin - Security Solutions Consulting and Support Services Austin, Travis County
  • Austin Austin Ryuk Crypto-Ransomware Virus Business-Recovery Case Study Austin, TX Austin NotPetya Ransomware Recovery
  • Austin Dharma Ransomware Mitigation Austin, Travis County Austin Hermes Ransomware Recovery Austin, TX
  • Austin MongoLock Ransomware System-Restoration Austin Austin, Travis County Top Rated Austin WannaCry Crypto-Ransomware Remediation
  • Austin NotPetya Crypto-Ransomware Negotiation Consultants Austin, TX Austin Netwalker Ransomware Settlement Consultants Travis County Texas
  • Austin Telecommuters VoIP Solutions Consulting and Support Services Austin Texas Work at Home Employees Assistance near Austin - IP Voice Solutions Assistance Austin-Bergstrom Airport AUS, America
  • Austin Maze Crypto-Ransomware Data-Recovery Austin-Bergstrom Airport AUS
  • Austin Temporary IT Staffing Support Services 24 Hour IT Staffing Temps for IT Service Organizations Austin-Bergstrom Airport AUS, U.S.A.
  • Austin Texas MCSE Remote Consultant Job Opening Cisco CCNP Consulting Contract Job Austin-Bergstrom Airport AUS, United States
  • Austin, TX Professional Services Austin Information Technology Consulting Group
  • Austin, Travis County Austin Locky Crypto-Ransomware Forensics Austin Crypto-Ransomware Forensics Analysis Austin, Travis County
  • Austin, Travis County Telecommuters Austin Consulting Services - Help Desk Augmentation Consulting At Home Workers Assistance - Austin - Help Desk Outsourcing Consulting and Support Services Travis County Texas, United States
  • Austin, Travis County, United States Teleworkers Austin Guidance - Setup Guidance Austin Remote Workforce Integration Consulting Austin Texas, United States
  • Austin-Bergstrom Airport AUS Microsoft Dynamics GP (Great Plains) Austin Vendor - Training Outsourcing Austin Texas, US Dynamics GP (Great Plains) Austin Reseller - Upgrades Outsourcing
  • Austin-Bergstrom Airport AUS, United States Austin Remote Workforce Endpoint Management Systems Consulting Experts 24-7 Austin Teleworkers Management Solutions Guidance
  • Austin Spora Ransomware Business-Recovery Austin
  • Azure Hybrid integration Services Integration Microsoft Azure Storage
  • BlackBerry Smartphone Information Technology Outsourcing Companies Austin, Travis County Top Rated BlackBerry Wireless Server Installation
  • BlackBerry Wireless Support Services RIM Blackberry Remote Technical Support
  • CCIE Expert Certified Aironet 1800 Access Point Remote Technical Support Urgent Aironet Wave 2 AP Specialists
  • CRISC Certified Risk and Information Systems Control Auditor Professional CRISC Technology Consulting
  • Cisco Network Management Networking Consultancy Services Small Business Computer Consulting Companies Cisco Network Management

  • Call Center Sharing Economics Remote Troubleshooting
    Urgent Shared Call Center Economics Consulting Services

    Progent's Help Desk outsourcing and co-sourcing services help companies to cut costs and improve productivity.

  • Cisco Voice over IP Engineers Cisco NSS2000 Remote Support

  • Urgent Meraki Switch Topology Professional
    Emergency Meraki Switch Configuration IT Consultant

    Cisco's Meraki family of access and aggregation switches are intended for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting expertise to help your company to plan and implement a productive network architecture based on Meraki MS switches, simplify network administration with Meraki's cloud-centric management architecture, set up policies to ensure compliance, develop and test a disaster preparedness plan, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking infrastructure.

  • Citrix FlexCast Troubleshooting Citrix VDI Online Troubleshooting
  • Compliance Audit CISSP Netscreen Firewall Audit
  • Computer Engineer Small Business Network 24 Hour Small Office Network Network Consulting
  • Consultancy Microsoft Exchange Server 2010 Migration Consulting Exchange 2003 to Exchange 2010 Upgrade
  • Austin-Bergstrom Airport AUS, United States Top Austin WannaCry Crypto-Ransomware Operational-Recovery
  • Consulting Network Security Scan Specialist External Security Inventory

  • Consulting Software patch management
    IoT sensors patch management Consulting Services

    Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like scanners, infrastructure appliances like switches and wireless access points, and IoT devices such as alarms and health monitors.

  • Travis County Texas Austin MongoLock Ransomware File-Recovery
  • Consulting Services Dynamics GP eConnect Dynamics GP Excel Cubes Technology Professional
  • Crystal Reports Integration Crystal Reports Design
  • Development Company Microsoft Azure AD configuration Award Winning Azure enterprise hybrid cloud solutions Consult
  • Duo Two-factor Authentication Consultants Duo Identity Verification Network Consultant
  • Emergency Technology Consulting Shared Service Desk Economics Top Co-managed Help Desk Costs Consultants
  • Exchange 2003 Server Migration Consultants Exchange Server 2003 On-site Technical Support

  • Biggest Windows Server 2012 R2 Cloud Consult
    Microsoft Certified Partner Windows Server 2012R2 Live Migration Remote Support

    Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security strategy, automate IT administration, assist with application development, and build and test a disaster recovery/business continuity plan.

  • Exchange Server 2013 Small Business Network Consulting Services Austin-Bergstrom Airport AUS, USA Network Consulting Firms Microsoft Exchange
  • Expert Microsoft Certified Development Group Great Plains Microsoft Dynamics Learning
  • Expert Training Online Help Award Winning Configuration Information Transfer
  • Fortinet 50 Series Firewalls IT Consultant Fortinet 800 Series Firewalls Integration Support
  • ISA 2004 Standard Edition Server Online Support Microsoft ISA 2004 Server Online Support

  • 24-Hour Ryuk ransomware cleanup Professionals
    Emergency Avaddon ransomware recovery Specialists

    Progent's experienced ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

  • Immediate CCIE Certified VPN Remote Troubleshooting Professional Remote Access
  • Information Technology Consulting 5500 Wireless Controller 8540 wireless controller Network Consulting
  • Integration Risk Mitigation Risk Response Support Services
  • 24-7 Austin Snatch Crypto-Ransomware Business-Recovery Austin-Bergstrom Airport AUS
  • MS CRM Engineer Customer Relationship Management Online Technical Support
  • Mac voice mail Professional Outlook Web App and Mac Online Consulting
  • Mandrake Linux, Solaris, UNIX Specialists Austin, Travis County Remote Support Mandrake Linux, Sun Solaris, UNIX Travis County Texas
  • Meraki Wi-Fi Access Point Network Consulting Meraki Wi-Fi Access Point Help and Support
  • Microsoft Certified Onsite Support Microsoft Certified Computer Consulting Services
  • Microsoft Configuration Manager 2016 Support and Integration SCCM 2016 Site Hierarchy Technical Support Services
  • Austin DopplePaymer Ransomware Restoration Travis County Texas
  • Microsoft DPM Offsite Data Backup Service Support Outsourcing Data Protection Manager Backup Service Consultant Services
  • Microsoft Experts Microsoft Windows Server 2003 Cluster Remote Troubleshooting Microsoft Windows 2003 Cluster Server Consulting Services
  • Microsoft Experts SharePoint Professional Configuration SharePoint
  • Microsoft Forefront TMG Computer Engineer MCSE Expert Certified Forefront Threat Management Gateway Support
  • Microsoft Hyper-V 3.0 Server Consolidation On-site Support Hyper-V 3.0 Server Support Services
  • Microsoft Office XP Technology Support Microsoft Office System On-site Technical Support
  • Microsoft Project Server Scheduling Consultancy Project Server 2010 Consulting

  • SCDPM 2012 and SQL Server Network Consultant
    Integration Support Microsoft Data Protection Manager 2012

    Progent's Microsoft-certified consultants offer online or in-person support to assist companies of any size to plan, deploy, administer, and repair a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving especially challenging problems, or comprehensive project management services. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

  • Microsoft Proxy Server Support Services Troubleshooting Microsoft Firewall
  • Microsoft SQL Server Network Consulting Company Microsoft SQL Server Integration
  • Microsoft System Center Operations Manager Support Services Technology Consulting Comprehensive Event Management

  • Example Application Microsoft Operations Manager
    Emergency Microsoft Operations Manager Example Application

    Before Progent's MOM-based solution, system problems were handled reactively, once users were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent can now fix network troubles before they becomes serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients suspect that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class availability, safety and performance.

  • Microsoft Teams VoIP Consultant 24-7 Microsoft Teams dial plans Professional
  • NetApp MetroCluster Troubleshooting Technology Professional Top MetroCluster Management Engineers
  • Netwalker Ransomware Hot Line Austin Texas Ransomware Rebuild Austin

  • Windows Server Hyper-V 2016 Containers Remote Support
    24 Hour Windows Server Hyper-V 2016 Containers Onsite Technical Support

    Hyper-V 2016 utilizes key features first designed for and refined on Microsoft Azure, among the world's largest public clouds. This dramatically enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network topology for a cloud-centric or hybrid deployment, develop and execute a smooth migration strategy, educate your IT management and technical support personnel, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.

  • Network Consultants Exchange 2013 Active Directory Online Help Exchange 2013 Unified communications
  • Networking Help Austin, TX Austin Small Office Computer Consulting

  • MSP360 VM Backup Support and Setup
    MSP360 GSuite Backup Configuration

    Progent's data protection experts can assist you to design, implement and manage a backupup/restore solution built around MSP360 Backup software to protect your IT assets residing on any major public cloud. Progent offers end-to-end monitoring and management to protect against data loss resulting from human mistakes, computer error, malicious insiders, and malware attacks such as ransomware.

  • Offsite Managed Data Backup Service Outsourcing Offsite DPM Managed Backup Service Specialists
  • Offsite Workforce Helpdesk Services Information Technology Consulting Remote Employees Helpdesk Technology Consulting

  • Windows Server 2012 R2 Hyper-V Virtual Switch Consultant Services
    Microsoft Windows Server 2012 R2 Information Technology Consulting

    Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support, staff, develop a corporate-wide security plan, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.

  • Online Help Duo Zero Trust Cybersecurity Urgent Multi-factor Authentication Technology Consulting Services
  • Online Troubleshooting Collaboration Unified Attendant Console Remote Support Services

  • Configuration Altaro O365 Teams Chat Backup
    Altaro O365 OneDrive Backup Support and Integration

    Progent is an Altaro partner and can design and manage an implementation of Altaro O365 Backup to back up and restore your Office 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.

  • Oracle DBA Engineers Oracle 10g Technology Consulting
  • Outlook Web App and iPad Technical Support PST files and Outlook for Mac Support
  • Austin Locky Ransomware System-Restore Austin Texas
  • Part-Time CIO Remote Troubleshooting CIO Professional

  • Live Communications Server 2007 Consultant Services
    Live Communications Server Troubleshooting

    Microsoft Office Communications Server provides IM and Real Presence in an extensible, enterprise-grade solution offering enhanced protection, seamless compatibility with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers cost savings and improved business efficiencies, enhanced individual productivity, and stronger IP security. Microsoft Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises support and mediation help for your Office Communications Server environment and can help you to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to design and carry out a smooth migration that will add significant strategic value to your IT system

  • Professional Comprehensive Event Management Remote Monitoring and Reporting Help and Support
  • Austin Conti Crypto-Ransomware Data-Recovery Travis County Texas
  • Professionals 24x7 Network Information Technology Consulting Microsoft System Center Operations Manager
  • Professionals Microsoft Teams with Outlook Microsoft Teams security Consultants
  • QTS Internet Data Center Consultants QTS Sacramento Colocation Center Services
  • Recruiter Home Based Cisco Consultant Subcontractor Jobs Home Based Computer Consultant Careers
  • Remote Desktop Connection for Mac Configuration Remote Desktop Connection for Mac Support and Setup
  • Security Certification Cybersecurity Pen Testing Security Penetration Testing Security Organization
  • Austin Phobos Ransomware File-Recovery Austin-Bergstrom Airport AUS, America
  • SentinelOne Phishing Protection Specialist Top Engineer SentinelOne Ransomware Protection
  • Server Management Consultants Virtual Server Technology Professionals
  • Services ISA 2006 Firewall Remote Support Services ISA Server 2006
  • SharePoint Server 2010 Online Support Services SharePoint Business Connectivity Services IT Consulting

  • IT Consultants Microsoft Windows 7 Migration
    Microsoft Expert Windows 7 Upgrade Engineers

    Progent's Microsoft certified consultants offers offsite and onsite consulting expertise to assist you to manage, support, and repair computers powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, disaster recovery, remote access, mobile device management, Wi-Fi configuration, and 24x7 system monitoring and alerts.

  • Shared Service Desk Remote Troubleshooting Top Ranked Support Help Desk Sharing

  • 24/7 Dynamics GP Great Plains Accounting Help and Support
    Dynamics GP Power BI Support Services

    Dynamics GP 2010 software is a comprehensive business management and analytics platform that unifies information and operations across your business, communicates easily with other solutions, and connects workers, customers and suppliers unrestricted by time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Release 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can help you install and manage a reliable, protected server and network environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full potential of Dynamics GP 2010.

  • Austin Maze Crypto-Ransomware File-Recovery Austin, TX
  • Small Business Support and Setup CISA Certified Security Expert Consulting Services Small Business Network
  • Solaris Cybersecurity Team Solaris Security Audit Services

  • Infor SyteLine CloudSuite Document Automation Consulting
    Top Ranked Infor SyteLine CloudSuite Shop Trak Consulting Services

    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than a quarter century of background assisting manufacturing and service organizations to manage supply chains and improve the efficiency of key processes to bring products to market fast and adhere to customer schedules consistently. Progent can provide the expertise of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that spans from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.

  • Solaris Security Companies Solaris Information Technology Consulting
  • Specialist ADSL2+ Consultant Comcast Business Class Cable Internet
  • Specialists for IT Support Firms nearby Austin - Transparent Short-Term IT Support Expansion Austin-Bergstrom Airport AUS Austin Consulting Experts for Network Support Firms Austin Texas
  • Austin, TX 24-7 Austin Conti Ransomware Operational-Recovery
  • Technical Consultant Cisco Firewall Integration Cisco ASA Firewall URL Filtering Outsourcing
  • Technical Consultant SharePoint Server 2019 Austin-Bergstrom Airport AUS Travis County Texas SharePoint Server 2007 Integration Services
  • Technology Consulting SQL Server 2012 Austin-Bergstrom Airport AUS Microsoft SQL Server Network Management Travis County Texas

  • Work from home Cisco Engineer Employment
    High Availability Virtual Office Virtual Office Job

    Progent's productive atmosphere will make you a more capable consulting professional by enhancing your information technology knowledge and increasing the loyalty of your clients. Progent makes good on this promise by recruiting the top professional talent for you to work with, offering a state-of-the-art system architecture, using specialized application tools to enable the highest quality of service, and by optimizing our operational models for finding and keeping customers.

  • Technology Consulting Services Small Business 500 Access Point Small Business WAP300 AP Remote Troubleshooting

  • NetApp MetroCluster Synchronous Replication Technology Professional
    NetApp MetroCluster Switchover Engineers

    Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver remote or onsite expertise for NetApp's complete line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage environments efficiently based on leading practices.

  • Austin Ransomware Repair Austin, TX
  • Technology Providers Small Office Small Office Technician
  • Austin 24-7 Austin MongoLock Crypto-Ransomware System-Rebuild
  • Telecommuter Services Support Services Remote Workforce Technical Consultant
  • Telecommuters Austin Consulting and Support Services - Voice/Video Conferencing Systems Consultants At Home Workers Consulting and Support Services nearby Austin - Voice/Video Conferencing Technology Expertise Austin, Travis County

  • Dynamics GP/Great Plains Features Consultants
    Microsoft Financial Software Computer Consulting

    Progent's Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool based, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft accounting products in the Dynamics GP line, offers a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP is simple to install and integrate, and with its modular approach you are able to license only the capability you currently require, with the option to expand clients and enlarge functionality when necessary. Progent's Dynamics GP Software consulting engineers can show you how to install, customize and manage Microsoft Dynamics GP 2010 as well as older versions of Dynamics GP/Great Plains.

  • Top Crypto Recovery Help Austin Austin Crypto Remediation Experts Austin
  • Top ISA 2006 IT Services Microsoft Certified Technology Professional ISA 2006 Firewall

  • Urgent Network Consultants System Center 2016 and Exchange Online Integration
    Urgent System Center 2016 and Office 365 Integration Specialist

    Small to mid-sized companies can now get all the advantages of Operations Manager and also have fast access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced IT service programs, small and midsize businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business information systems world-class reliability, protection, and performance.

  • Top Quality Exchange Server 2000 Upgrade Remote Troubleshooting Microsoft Exchange Upgrade Remote Support
  • Top Quality Windows Server 2022 integration Technology Consulting Windows Server 2022 Security and Compliance Network Consultant
  • Top Ranked Consultant Services Skype for Business topology Skype for Business 2019 Specialists
  • Top Rated Small Office Security Consulting Information Technology Manager Small Office

  • Project Excel Services Integration Firm
    Microsoft 365 Project Pro Contract Programming Firm

    Progent's Microsoft-certified consultants offer in-depth support in deploying, managing and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of affordable remote consulting services based on proven best practices to assist businesses of all sizes to get all the advantages of this leading platform. Consulting support available from Progent include solution planning, installation and migration, strategies for safe file and status sharing among local and offsite users, network optimization, and specialized online training.

  • Top Telecommuters Austin Consultants - Collaboration Systems Guidance Austin Austin Work from Home Employees Collaboration Technology Consulting Austin Texas
  • Travis County Texas Austin Crypto-Ransomware Netwalker Susceptibility Review Austin Ransomware Preparedness Travis County Texas
  • Trend Micro Cybersecurity Companies VPN Security Network Security Auditor
  • Austin Ryuk Ransomware Restoration Austin, TX, United States
  • UNIX Upgrading Migration Consultants Solaris
  • VMware NSX Design Services VMware NSX Virtualized Networks Professionals
  • VPN Support and Setup Cisco RADIUS Security Help and Support

  • VMware VDR Backup Engineers
    Backup Exec Professionals

    Progent offers economical online access to consultants skilled in a broad array of products and services that provide solutions for backing up Windows, Mac, and Linux servers and workstations plus laptops and smartphones. Progent offers expertise for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can help you to install, enhance, or maintain backup systems for a variety of architectures such as on-premises, edge to datacenter, cloud, or hybrid.

  • Victoria, Australia Telecommute Job Network Consulting Microsoft MCP Consulting Work At Home Job Perth
  • Video Conferencing Computer Consultants Microsoft Office Communications Server IT Consultants
  • Virtual Server Hyper-V On-site Support Hyper-V 3.0 Shared Nothing Live Migration Technology Consulting
  • Windows 2003 Server Configuration Windows 2003 Technical Support

  • Call Desk for Remote Workers Engineer
    Setup and Support Remote Workforce

    Progent has 20 years of background helping small and medium-size businesses to design, implement, optimize, manage, and troubleshoot IT networks that incorporate at-home workers.

  • Windows 8.1 Wireless Support and Integration Microsoft Windows 8.1 Upgrade Solutions Provider

  • Immediate Online Support Services Work from Home Teleconferencing
    Teleworker Video Conferencing Online Consulting

    Progent can assist small and mid-size companies to set up and debug teleconferencing solutions to allow their at-home workers to collaborate effectively with fellow workers and customers.

  • Windows Server 2019 Windows Admin Center Specialists Windows Server 2019 Disaster Recovery Online Help
  • Work at Home Employees Austin Assistance - Support Consulting and Support Services Travis County Texas Telecommuters Austin Guidance - Integration Consulting Services Austin Texas, US
  • Work from Home Employees Consulting Services near Austin - Backup/Restore Solutions Consulting Services Austin Texas At Home Workers Austin Assistance - Backup/Restore Technology Consulting Services Austin, United States
  • Work from home Cisco Engineers Full-Time Jobs Top Contractor Jobs Integrated Voice Communications Consulting

  • ProSight Patch Management Support and Integration
    Server and Desktop Monitoring and Reporting Onsite Technical Support

    ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network running efficiently by checking the state of vital devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so all looming problems can be addressed before they can impact your business.

  • Zero Trust Cybersecurity Network Consultant ProSight Duo MFA Technology Consulting Services
  • wireless IP phones and Meraki APs Integration Services Remote wireless IP phones and CUCM Computer Engineer

  • © 2002-2022 Progent Corporation. All rights reserved.