Ransomware : Your Worst Information Technology Catastrophe
Crypto-Ransomware  Remediation ConsultantsCrypto-Ransomware has become a too-frequent cyberplague that represents an enterprise-level danger for organizations unprepared for an assault. Different iterations of ransomware like the CryptoLocker, WannaCry, Locky, Syskey and MongoLock cryptoworms have been out in the wild for years and still cause destruction. Modern variants of crypto-ransomware such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch and Nephilim, plus additional as yet unnamed viruses, not only encrypt online information but also infect many configured system backups. Data synchronized to cloud environments can also be rendered useless. In a poorly designed environment, this can render any recovery hopeless and basically sets the entire system back to zero.

Restoring services and information following a ransomware attack becomes a sprint against time as the targeted organization tries its best to stop the spread and remove the ransomware and to resume business-critical activity. Since ransomware requires time to move laterally, attacks are frequently sprung on weekends and holidays, when attacks may take longer to identify. This compounds the difficulty of quickly marshalling and coordinating an experienced mitigation team.

Progent provides a variety of support services for protecting Waltham businesses from ransomware attacks. These include staff education to become familiar with and avoid phishing attempts, ProSight Active Security Monitoring (ASM) for endpoint detection and response using SentinelOne's behavior-based cyberthreat defense to discover and suppress day-zero malware attacks. Progent also can provide the services of expert ransomware recovery consultants with the talent and commitment to restore a breached network as soon as possible.

Progent's Ransomware Recovery Support Services
Following a ransomware attack, paying the ransom demands in cryptocurrency does not provide any assurance that distant criminals will respond with the keys to unencrypt any of your data. Kaspersky Labs estimated that seventeen percent of ransomware victims never restored their data after having sent off the ransom, resulting in additional losses. The risk is also very costly. Ryuk ransoms frequently range from fifteen to forty BTC ($120,000 and $400,000). This is well higher than the average ransomware demands, which ZDNET determined to be approximately $13,000 for small businesses. The alternative is to piece back together the critical elements of your Information Technology environment. Absent the availability of full data backups, this calls for a broad range of IT skills, professional project management, and the willingness to work 24x7 until the task is over.

For twenty years, Progent has provided certified expert Information Technology services for businesses throughout the United States and has achieved Microsoft's Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's group of subject matter experts includes professionals who have earned high-level industry certifications in important technologies such as Microsoft, Cisco, VMware, and major distributions of Linux. Progent's cybersecurity engineers have garnered internationally-renowned certifications including CISM, CISSP, ISACA CRISC, and SANS GIAC. (See Progent's certifications). Progent also has expertise with accounting and ERP software solutions. This breadth of experience gives Progent the skills to efficiently understand critical systems and consolidate the surviving parts of your IT environment following a ransomware event and rebuild them into an operational network.

Progent's recovery group uses best of breed project management systems to coordinate the sophisticated restoration process. Progent knows the urgency of acting swiftly and in unison with a client's management and Information Technology team members to assign priority to tasks and to get critical services back online as soon as possible.

Client Case Study: A Successful Ransomware Intrusion Recovery
A business hired Progent after their company was brought down by Ryuk crypto-ransomware. Ryuk is believed to have been deployed by North Korean government sponsored hackers, possibly adopting technology exposed from America's National Security Agency. Ryuk seeks specific companies with little or no room for operational disruption and is one of the most lucrative versions of ransomware. High publicized organizations include Data Resolution, a California-based data warehousing and cloud computing business, and the Chicago Tribune. Progent's customer is a single-location manufacturing business located in Chicago with around 500 workers. The Ryuk penetration had disabled all essential operations and manufacturing processes. Most of the client's data protection had been on-line at the time of the attack and were eventually encrypted. The client was pursuing financing for paying the ransom demand (in excess of $200K) and praying for the best, but in the end engaged Progent.


"I can't say enough in regards to the care Progent gave us throughout the most fearful period of (our) company's survival. We may have had to pay the hackers behind this attack if not for the confidence the Progent group provided us. The fact that you could get our e-mail system and key applications back into operation in less than seven days was incredible. Every single consultant I interacted with or e-mailed at Progent was urgently focused on getting our system up and was working non-stop to bail us out."

Progent worked together with the customer to quickly assess and prioritize the mission critical areas that had to be addressed in order to continue business functions:

  • Active Directory
  • Microsoft Exchange Server
  • Accounting and Manufacturing Software
To get going, Progent adhered to AV/Malware Processes penetration response industry best practices by stopping lateral movement and removing active viruses. Progent then initiated the steps of restoring Microsoft AD, the heart of enterprise networks built on Microsoft Windows Server technology. Exchange email will not operate without Active Directory, and the businesses' MRP applications utilized Microsoft SQL Server, which needs Active Directory services for authentication to the data.

Within 48 hours, Progent was able to re-build Active Directory to its pre-penetration state. Progent then completed setup and hard drive recovery of essential applications. All Microsoft Exchange Server ties and configuration information were intact, which accelerated the rebuild of Exchange. Progent was also able to find intact OST files (Microsoft Outlook Off-Line Folder Files) on team workstations to recover email messages. A recent offline backup of the client's manufacturing software made them able to recover these vital applications back servicing users. Although major work still had to be done to recover fully from the Ryuk attack, the most important services were restored quickly:


"For the most part, the production operation never missed a beat and we did not miss any customer deliverables."

Throughout the following few weeks critical milestones in the recovery process were completed in close cooperation between Progent engineers and the customer:

  • Internal web sites were brought back up with no loss of information.
  • The MailStore Server exceeding 4 million historical messages was restored to operations and accessible to users.
  • CRM/Product Ordering/Invoices/Accounts Payable/AR/Inventory Control functions were fully recovered.
  • A new Palo Alto Networks 850 firewall was brought on-line.
  • 90% of the user PCs were back into operation.

"A huge amount of what went on in the early hours is nearly entirely a haze for me, but my team will not soon forget the urgency each of you put in to help get our company back. I have utilized Progent for the past 10 years, possibly more, and each time Progent has come through and delivered as promised. This situation was a stunning achievement."

Conclusion
A probable business extinction catastrophe was avoided through the efforts of top-tier experts, a wide spectrum of subject matter expertise, and tight collaboration. Although in hindsight the ransomware virus penetration described here would have been disabled with advanced cyber security solutions and NIST Cybersecurity Framework best practices, user and IT administrator education, and appropriate security procedures for information backup and applying software patches, the fact remains that government-sponsored criminal cyber gangs from Russia, North Korea and elsewhere are relentless and are an ongoing threat. If you do fall victim to a crypto-ransomware incursion, remember that Progent's roster of professionals has substantial experience in crypto-ransomware virus blocking, remediation, and data disaster recovery.


"So, to Darrin, Matt, Dan, Claude, Jesse, Arnaud, Allen, Tony and Chris (and any others who were helping), I'm grateful for making it so I could get some sleep after we got through the first week. All of you did an amazing job, and if any of your team is around the Chicago area, dinner is the least I can do!"

Download the Ransomware Removal Case Study Datasheet
To review or download a PDF version of this customer case study, click:
Progent's Ransomware Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware Cleanup Expertise in Waltham
For ransomware system restoration expertise in the Waltham area, call Progent at 800-462-8800 or visit Contact Progent.



An index of content::

  • .NET Blazor Development 24x7x365 .NET Raspberry Pi Integration Firm
  • .NET Software Engineer .NET C# Reports
  • 24 Hour Video Conferencing Professional MS Office Communications Server Online Support
  • 24-7 Ryuk Ransomware Hot Line Waltham Top Quality Ransomware Cleanup and Restore Waltham-Newton

  • QTS Data Center Professionals
    24-Hour QTS Sacramento Data Center Engineers

    The QTS Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now using the QTS data center as a colocation site or if your business is considering migrating your primary or disaster recovery system to Herakles/QTS, Progent offers a range of affordable consulting services such as colocation migration, system installation and updates, network optimization, comprehensive project management services, virtualization expertise, offsite monitoring, centralized network administration, application development, business continuity planning, data security evaluation, and the support of the Progent Test Lab.

  • 24-Hour Juniper Junos CLI Security Organizations Juniper Junos Configuration Information systems Security Outsourcing
  • 24-Hour MSP360 Ultimate Backup On-site Technical Support Online Support Services MSP360 VM Backup
  • 24/7/365 Microsoft Upgrade Consulting SQL Server 2008 SQL 2008 Reporting Services Developer Firms
  • 24/7/365 Ryuk ransomware hot line Technology Professional Avaddon ransomware hot line Specialist

  • Urgent Co-managed Helpdesk Costs On-site Technical Support
    Computer Consulting Virtual Service Desk Cost Savings

    Progent's Help Desk outsourcing and co-sourcing service programs help organizations to cut costs and enhance productivity.

  • 24x7 Exchange Server Upgrade Consultants Exchange 2003 to Exchange 2010 Upgrade Engineers
  • 24x7 SQL Server Replication Engineer Reports MS SQL Server

  • Open Now IT Consultant SMS Server 2003 Upgrade
    Outsourcing SMS Upgrade

    Progent's Microsoft certified consultants offer small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install critical applications rapidly and reliably to specified users, reduce product expense and adhere to licensing agreements by understanding usage profiles, enhance Windows protection by increasing your knowledge of vulnerability and by installing critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by efficiently exploiting the administrative functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including program and appliance inventory.

  • 24x7 Support Remote Consulting On-site Support On-site Technical Support

  • Independent Cisco CCNA Contractor Contract
    Independent Microsoft MCSE Contractor Job Opening

    Progent's Experts Team provides consulting in important technologies that include Macintosh networking and applications; Support for Linux, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical application support; CIO, business analyst, and project logistics services; Custom program design and deployment; Web, electronic business, EDI, and client portal design and integration; SQL support and performance consulting; Business information expertise; and Telecommunications systems support.

  • 24x7x365 Catalyst 3850 Switch Remote Consulting CCIE Expert Certified Catalyst Switch Upgrade Technical Support Services
  • 64-bit Processing Consultants 24x7 64-bit Computing Specialists
  • Amazon EC2 AMI Reports Amazon cloud integration Coding
  • Apple iPad and Windows integration Support Apple iPad and Windows integration Computer Consultants
  • At Home Employees Cybersecurity Professionals Remote Employees Endpoint Security Professionals
  • CCDP Expert Certified Small Business Wireless AP Online Technical Support Cisco Certified Experts Small Business WAPs Support Outsourcing
  • CCIE Certified Catalyst Switch IOS Support and Help Catalyst MPLS Online Support Services

  • Exchange 2019 Disaster Recovery Online Technical Support
    IT Consultant Exchange 2019 DLP

    Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.

  • CISSP Certified Security Systems Engineer Specialist Best CISSP-ISSAP Security Consult
  • CISSP Security Audits Waltham-Newton, MA Security Protecting Waltham-Marlborough, Massachusetts
  • CRM Network Consultant Computer Consulting MSCRM

  • Technology Professional CRISC Certified Risk and Information Systems Control
    Security Consultants CRISC

    Progent offers the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.

  • Call Center Sharing Remote Support Shared Service Desk Engineer
  • Cisco Access Point Networking Group 24x7 Cisco CCIE Online Upgrade
  • Cisco Certified CCIE Computer Support Consultants Cisco Router Consulting Services Company
  • Cisco NSS2000 Setup and Support Cisco Continuous Data Protection Specialist
  • Cisco NSS2000 Specialists Cisco Configuration Assistant Services

  • 24 Hour Troubleshooting Microsoft Solutions Framework Project Methodology
    MSF Computer Outsourcing

    In conducting consulting tasks for corporate clients, Progent uses a phased approach based on defined milestones in order to meet budgetary, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional deployment. All phases are recorded to provide a detailed description of IT services performed and to help in downstream network maintenance.

  • Cisco Phone Support Services Waltham, MA, U.S.A. Waltham, MA Cisco Computer Systems Consulting

  • Specialists Ryuk ransomware hot line
    ransomware removal and restore Technology Professional

    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the progress of an active ransomware attack. Call 800-462-8800

  • Cisco Security Support and Setup IT Consultants Cisco PIX Upgrade

  • GIAC Web Application Security (GWAS) Security Consulting Firms
    Best Red Hat Certified Engineer (RHCE) Technicians

    Progent offers customers the services of consultants who have been awarded some of the IT industry's most prestigious certifications. Progent thinks that clients deserve to be sure that their computer support providers have accredited testing as well as broad practical backgrounds so that Progent's clients can use Progent's support with confidence. In many cases, vendor certifications such as the CCIE brings privileges for significantly better vendor support than is offered to non-certified consultants, enabling Progent to deliver clients a better class of IT service. In addition, major credentials such as CISA or ISSAP for network security can help enterprise clients to demonstrate compliance with regulatory requirements by using the assistance of accredited IT experts.

  • Citrix Virtual Server Consultants Citrix Live Migration Consultant

  • ISA 2004 Firewall Professionals
    Professional ISA 2004 Firewall

    Progent's certified ISA Server consulting experts have extensive experience developing corporate security designs for information systems with multiple sites, remote workers, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small company plan and deploy an installation of ISA Server 2004 that supports your information protection needs without limiting your network.

  • Computer Consultant Exchange 2003 Upgrade Exchange 2003 Upgrade Integration
  • Computer Outsourcing Consultants Progent Management Progent's Management Network Engineers
  • Consult SentinelOne Ransomware Ransomware Defense Immediate ProSight Behavior-based Virus Detection Consulting
  • Consultant Services Exchange 2013 Disk Availability Group Microsoft Exchange Network Consultant
  • Consultants Sodinokibi ransomware recovery ransomware data recovery Consultants
  • Consulting Expertise for Waltham Network Support Companies Waltham-Brightone, Massachusetts, US Consulting Expertise for Waltham Network Service Providers

  • Remote Support Services Identity Authentication
    24x7x365 Technical Support Services Zero Trust Security

    Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices.

  • Consulting Microsoft Exchange Server 2010 Evaluation Exchange Server 2010 Integration Technical Support Services
  • Consulting Services ASR 1000 Router 3800 Router IT Consultant
  • Consulting Services Company Microsoft Exchange 2016 Waltham-Hyde Park, Massachusetts 24-7 Exchange Server 2016 Computer Consultancy Companies
  • Duo MFA and Single Sign-on Professionals Two-factor Authentication On-site Technical Support
  • ERP, MRP, Accounting System Programmer Immediate Online Troubleshooting Microsoft MRP

  • Microsoft Experts Power BI Desktop Contract Programming
    Microsoft Experts Power BU Hybrid Developer Firm

    Progent's Power BI experts can help your business to design, install, maintain, update or debug your Power BI solution. Progent can also help you to prep your source data for Power BI visualizations. Progent can show you how to build and administer a local, cloud based, or hybrid network model to run Power BI.

  • Electronic Messaging Consultants Email Security and Virus Protection Technical Consultant
  • Emergency BlackBerry Software Support and Integration Consult BlackBerry Desktop Manager
  • Emergency Ubiquiti UniFi Wave 2 WiFi AP Professionals Ubiquiti UniFi WLAN Consulting Services
  • Emergency Waltham Hermes Ransomware Negotiation Guidance Waltham, United States Waltham Hermes Ransomware Settlement Experts Waltham

  • Aironet 1700 Access Point Online Support
    wireless IP phones and Meraki APs Help and Support

    Progent's Cisco-certified Wi-Fi integration experts can help organizations to deploy, manage, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

  • Emergency Work at Home Employees Waltham Consulting - Collaboration Systems Consulting Experts Waltham-Newton, MA Remote Workers Waltham Consulting Experts - Collaboration Solutions Consulting Experts Waltham-Brightone, MA

  • Microsoft 365 and Android Network Consulting
    Microsoft 365 hybrid solutions for Exchange Outsourcing

    Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 and on-premises Exchange systems. This permits you to have specific mailboxes located at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is successfully completed on time and within budget.

  • Engineer Microsoft CRM MS CRM Computer Engineer

  • ProSight Next Generation Endpoint Protection Technical Support Services
    ProSight ESP Behavior-based Security Services

    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you prove compliance with legal and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware.

  • Exchange 2000 Upgrading Microsoft Exchange Network Consulting
  • Exchange 2013 EAC IT Services Microsoft Specialists Exchange 2013 Upgrade
  • Expert Microsoft Windows Microsoft Office System installation and Administration
  • Extended Helpdesk Consultant Services Top Ranked Shared Help Desk Ticketing Support Outsourcing
  • Extended Helpdesk Costs Network Consultants Co-managed Help Desk Costs Consultant Services
  • Extended Helpdesk Network Consultant Consulting Services Shared Help Desk Ticketing
  • Forefront TMG 2010 Help and Support Integration Support Forefront Threat Management Gateway 2010

  • Catalyst 9105w Access Point Remote Support
    Remote Support Catalyst Wi-Fi 6 AP Configuration

    Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

  • Fortinet FortiManager Help and Support Fortinet 3000 Series Firewalls Network Consulting
  • Waltham Waltham Crypto-Ransomware Data-Recovery
  • Google Cloud IAM Specialist Professionals Google Cloud SQL
  • Google Cloud VM Engineer Google Cloud Windows Specialists
  • Hybrid Microsoft 365 integration Help and Support Microsoft 365 Deployment Readiness Help and Support
  • Waltham Crypto-Ransomware System-Restore Waltham-Hyde Park
  • Hyper-V 3.0 Shared Nothing Live Migration Online Troubleshooting Microsoft Hyper-V Server Consolidation Specialists

  • Microsoft SQL Server Network Integration
    Emergency Application Consulting SQL Server

    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid creation of cutting-edge high-end applications that can give your business a critical competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.

  • IIS Developer Firms Custom Applications Design Firms
  • IOS XE Software Remote Support Services ISR 900 router Computer Consultants
  • ISSAP Certified Security Consultant Security Certification CISSP-ISSAP Certified
  • IT Consultant Remote Data Backup and Recovery Service Remote Data Backup and Recovery Service Support and Help
  • IT Consultants High Availability Networks Microsoft Certified Partner Windows 2008 Cluster IT Consultants

  • Contract Programming Amazon Web Services integration
    24-Hour Design Firm Amazon EC2 migration

    Progent can provide affordable online support to help businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN connections and can help you create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS cloud services. Progent offers occasional expertise to assist you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on time and within budget.

  • IT Outsourcing and Co-sourcing Whitepapers Article IT Outsourcing Examples
  • Immediate Waltham Crypto-Ransomware Recovery Consulting Waltham-Bedford, Massachusetts, United States Waltham NotPetya Ransomware Detection and Remediation Waltham-Newton, Massachusetts, USA
  • Information Technology Consulting Microsoft Exchange and Entourage 24/7 Outlook Web App and Mac Support and Integration
  • Intrusion Protection Systems Technology Consulting Services Firewall and VPN Cybersecurity Firms

  • Exchange 2007 IT Consultant
    Exchange 2007 Server Technology Professional

    Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, simplifies long-term service demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your move rapidly and affordably. Progent's Exchange Server 2007 support, repair, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.

  • Jabber and Webex Integration Support Computer Consultant Jabber and SIP
  • Juniper J Series Firewall Security Consultant Juniper J Series Router Cybersecurity Team
  • Juniper J2320 Router Compliance Auditor Top Ranked Juniper J6350 Router Consultant
  • Juniper SA Series SSL VPN Cybersecurity Company Emergency Juniper SSL VPN Router Security Company
  • Largest Waltham WannaCry Ransomware Remediation Waltham-Burlington, U.S.A. Waltham Ryuk Ransomware Cleanup Experts

  • Top Rated ProSight Server and Endpoint Management Consultant Services
    24-7 Endpoint Monitoring and Reporting Consulting Services

    ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by checking the health of vital devices that drive your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that any looming problems can be resolved before they can disrupt your business.

  • Lync Server 2013 conference bridges Engineers Lync Server 2013 Consultant Services
  • MSP360 Desktop Backup On-site Support Emergency IT Consultant MSP360 B2 Backup Storage
  • Meraki MR72 Access Point Integration Meraki MR30H Access Point Onsite Technical Support
  • Microsoft DPM 2010 Backup Service Information Technology Consulting Computer Engineer Remote Data Backup and Recovery Service
  • Microsoft Exchange 2003 Consultant Computer Engineer Exchange 2003 Upgrade
  • Microsoft Exchange 2010 Upgrade Consulting Microsoft Exchange Server 2010 Migration Information Technology Consulting
  • Microsoft Office SharePoint Server 2019 On-site Support SharePoint Server Network Consulting
  • Microsoft Power BI Reports Programming Expert Microsoft Certified Developer Firms Power BI Management

  • Consultant Services MySQL DBA
    24 Hour Microsoft Management Reporter Consultant Services

    Progent's team of expert software programmers, relational database architects, and program managers can help enterprise clients to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by offering database architects and programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with additional data sources like SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also offers expertise with web development technologies and can assist businesses to build, enhance, repair, or port web-based applications to utilize the latest advances in web technology.

  • Microsoft Project Server Scheduling Consult Project Server 2010 Integration Services
  • Microsoft Server Virtualization Professionals Microsoft Virtual Server Administration Engineers

  • Live Online Microsoft Access Trainer
    Live Online PowerPoint Classes

    Progent offers customized online instruction for an array of desktop apps and environments such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training provides the benefits of conventional in-person instruction, including immediate communication between clients and trainers, but avoids the costs of transportation and the challenge of attempting to accommodate the availability of multiple trainees. Available to individuals or groups of all sizes, Progent's live online training permits the trainer to conduct the class from an online facility while the clients can be spread across a campus or all over the the U.S. Live online learning deploys proven teaching aids like broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specialized topics or longer in time and broader in scope.

  • Microsoft SharePoint Server 2010 Technology Consulting Services Waltham-Newton, United States On-site Technical Support Microsoft SharePoint Server 2013 Waltham-Bedford, MA
  • Microsoft Windows Essential Business Server Onsite Technical Support MS Windows Small Business Server On-site Technical Support

  • Microsoft Experts Exchange Server 2003 Upgrade Specialist
    Microsoft Exchange 2003 Engineer

    Progent's certified professionals offer computer support and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's upgrade, configuration, administration, and support expertise for Microsoft Exchange 2003 Server include system design, deployment, documentation, onsite and off-site technical support, Help Desk Call Center support, certified security consulting, and comprehensive network management outsourcing.

  • Microsoft Windows Server 2019 Information Technology Installation Service Professionals Windows Server 2012 Waltham-Newton, Massachusetts
  • Midsize Business Consultant Services Cisco and Microsoft Certified Small-Medium Business IT Consultants
  • Mobile Application Management Consultants Computer Consulting Microsoft Intune Migration
  • Nagios for Linux Specialists Nagios Consulting Services
  • Network Consultant Hornetsecurity Altaro 365 Total SharePoint Backup Network Consulting Hornetsecurity Altaro M365 Mailbox Backup
  • Network Consultant Jobs San Francisco Contract Job Microsoft MCP Support
  • Network Consultants Microsoft Windows 8.1 Evaluation Microsoft, Cisco and Security Certified Experts Professional Microsoft Windows 8.1

  • Microsoft Teams mobility Services
    Microsoft Teams with OneDrive Professionals

    Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.

  • Network Integration Windows 7 64-bit Upgrade Microsoft Windows 7 Upgrade Consolidate
  • Network Performance Troubleshooting Online Troubleshooting Top Rated Online Technical Support ProSight Remote Network Infrastructure Troubleshooting
  • Network System Support Consultant Microsoft Partner Immediate Microsoft Partner IT Consulting
  • NotPetya ransomware protection and recovery Technology Professional ransomware preparedness assessment Professional
  • Offsite Backup Service Specialist Engineer Offsite DPM Backup Service
  • Offsite Workforce Waltham Expertise - Backup/Restore Solutions Consulting Services Waltham At Home Workforce Waltham Consulting Services - Backup/Restore Solutions Consulting Services Waltham-Burlington, MA
  • On-site Technical Support Cisco ASA 5500 Cisco ASA 5500 Network Consulting
  • On-site Technical Support Data Center Colo Online Help Data Center Colo
  • Online Support ASA Firewall with Firepower ASA Firewall with Firepower Outsourcing
  • Online Support Services Microsoft SMS SMS Migration Consulting Services
  • Online Technical Support Chief Information Officer IT Consulting Chief Information Officer
  • Online Technical Support SCDPM and Exchange 24-Hour SCDPM Security Remote Technical Support
  • Onsite Technical Support BlackBerry Exchange RIM BlackBerry Exchange On-site Technical Support
  • Open Now Cisco Network Management Assessment Support Firms Network Management
  • Operating System Training Windows Training
  • Waltham Crypto-Ransomware Remediation Waltham-Framingham, MA
  • Outsourcing MSP360 Exchange Mailbox Backup MSP360 GSuite Backup Professionals
  • PowerPivot for SharePoint Engineer 24x7x365 Microsoft Certified SQL Server 2012 Security Remote Support
  • ProSight VM Hosting Engineer Consultants ProSight Small Business Private Clouds

  • Email Guard Data Loss Prevention Consultants
    24x7x365 Email Black Lists Consultancy

    Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

  • ProSight VM Security Engineer VMware Security Integration
  • Professionals Dynamics GP VBA Dynamics GP Custom Software Support
  • Professionals Microsoft Small Business Server 2011 24/7 Engineers Microsoft SBS Server
  • Progent Phone Numbers Progent Phone Numbers
  • RIM BlackBerry Computer Network Consulting Waltham-Newton , MA Software Consulting Firm BlackBerry Desktop Manager Waltham-Burlington, Massachusetts
  • Ransomware Recovery Readiness Analysis Consultancy Consultant Services Ransomware Recovery Readiness Assessment

  • Professional Ryuk ransomware hot line
    Ryuk ransomware hot line Consultant Services

    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800

  • Redundant Internet Technical Consultant Fault Tolerant Mutli-location Network Configuration
  • Remote Support Services Cisco ASA Configuration Firepower Support and Integration
  • Remote Technical Support MS SQL 2008 Support and Help MS SQL Server 2008
  • Remote Technical Support Microsoft 365 Android Integration Microsoft 365 Migration Consultant Services
  • 24x7 Waltham Conti Crypto-Ransomware Mitigation Waltham-Marlborough, MA
  • Remote Troubleshooting Shared Helpdesk Support Extended Call Center
  • Risk Assessment Support and Integration CRISC Risk Identification Remote Technical Support
  • Router patch management Consulting iOS patch management Engineer
  • Ryuk ransomware data recovery Consultants Maze ransomware recovery Technology Professional
  • Ryuk ransomware hot line Technology Professional ransomware cleanup and recovery Engineer
  • SCCM and Windows Server IT Consultants Top Quality Professionals SCCM MAM
  • SPA300 Series IP Phone Technical Support Cisco VoIP Phones and Jabber Online Consulting
  • Security Consulting Group Small Business Small Business Support services
  • SentinelOne Ransomware Protection Consulting Award Winning Ransomware Recovery Preparedness Review Professional
  • SharePoint Server 2010 Technology Consulting Services SharePoint Designer 2010 Outsourcing

  • Cisco and Microsoft Certified Multi-site IT Service
    Internet Data Center Support Outsourcing

    For enterprises with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Certified network support professionals and certified Cisco system consultants offer a variety of network consulting services such as project planning, SOX compliance, site moves, corporate security, network architecture, on-site or phone-based emergency support, and troubleshooting for colocation hosting facilities. A Progent network architect can help you plan a multi-site information system that makes efficient use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified consultants can help large enterprises plan, deploy and support massive rollouts of the latest versions of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connectivity solutions that incorporate basic, high-performance, integrated, and remote networking.

  • Waltham Egregor Ransomware Data-Recovery Waltham-Hyde Park, MA
  • Slackware Linux, Sun Solaris, UNIX Support Outsourcing Waltham-Newton, Massachusetts Debian Linux, Sun Solaris, UNIX Remote Support Waltham-Newton
  • Small Business WAP150 Support and Help IT Consultant Small Business APs
  • Small Office Consultancy Services Software Consulting Small Business
  • Specialist BlackBerry Enterprise Server Express 24 Hour BlackBerry Enterprise Server Express Consulting Services
  • Specialists CISSP Certified Network Security Architect CISSP-ISSAP Cybersecurity Engineers
  • Specialists Exchange Server 2010 Migration Exchange Upgrade Engineers
  • Waltham Conti Crypto-Ransomware Operational-Recovery
  • Specialists ransomware hot line MongoLock ransomware hot line Engineers
  • Subscription Anti-Spam Emergency Postini Design and Installation
  • Support and Setup Exchange 2016 24x7x365 Technical Support Microsoft Exchange Server
  • Symantec Raptor Cybersecurity Consultancy Biggest Symantec VelociRaptor Firewall Configuration

  • Dynamics GP Custom Software Network Consultants
    Integration Dynamics GP App Development

    Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to create custom line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you track your business more effectively, transforming uncooked information into useful understanding of your business.

  • System Center 2016 and Skype for Business Integration Online Technical Support System Center 2016 and SSRS Reporting Professional

  • Security Audit Specialists
    CISA Certified Auditor Network Security Test

    The Certified Information Systems Auditor credential is a prestigious qualification that indicates expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants pass an extensive examination administered by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit consultant trained to assist businesses in the areas of IS audit services, information technology enforcement, network assets and architecture lifecycle, IT support, safeguarding of data assets, and business continuity preparedness.

  • Systems Management Server Remote Technical Support SMS Migration Support and Integration
  • Telecommuters Guidance near me in Waltham - Connectivity Guidance Waltham-Framingham, Massachusetts Waltham-Newton, MA At Home Workforce Waltham Consulting - Set up Consulting Services

  • SonicWall NSA 9650 Firewall Security Audit Services
    SonicWall NSA 2650 Firewall Firewall Network Install

    Progent's SonicWall firewall consultants can help you integrate, manage, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection solution and design protection into your business operations.

  • Teleworkers Consultants in Waltham - Management Tools Guidance Waltham-Bedford, Massachusetts Waltham-Hyde Park, MA 24-7 Offsite Workforce Consultants near me in Waltham - Endpoint Management Systems Consulting and Support Services
  • Top Quality SQL Server 2012 Integration Microsoft Denali Network Consultant
  • Top Ranked Locky ransomware hot line Consult Specialist ransomware removal and restore
  • Waltham NotPetya Crypto-Ransomware File-Recovery Waltham-Marlborough, Massachusetts
  • Top Rated Specialists Acronis Backup CrashPlan Backup Services
  • Ubiquiti UniFi Controller Consultants Ubiquiti UniFi Security Gateway Consulting
  • Upgrade Consultant Windows Server 2000 Microsoft Windows 2000 Integration
  • Urgent Consultants UNIX 24x7 UNIX Professional
  • Urgent Microsoft Forefront TMG 2010 Technology Consulting Microsoft Forefront TMG On-site Support

  • 24x7 ProSight Email Encryption Services
    Consulting Services Cloud-managed Email Security

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver centralized management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.

  • Waltham Netwalker Ransomware Mitigation Waltham, MA
  • Urgent RIM BlackBerry Exchange Network Consulting BlackBerry BES Server Onsite Technical Support
  • VMware NSX Virtual Networking Services VMware NSX Migration Engineer
  • Waltham At Home Workers Cloud Integration Systems Assistance Waltham-Newton , Massachusetts Waltham-Newton, MA, U.S.A. Work at Home Employees Consulting Experts near Waltham - Cloud Integration Technology Guidance

  • Online Support Office Wireless
    Wi-Fi Information Technology Consulting

    Progent's Wireless Consulting Services provide a convenient, affordable option for companies of any size to deploy, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

  • Waltham Ryuk Ransomware Rollback Waltham, MA, United States
  • Waltham Computer Network Firms Waltham, Massachusetts Technical Support Organization
  • Waltham Crypto-Ransomware Operational-Recovery Waltham-Newton , Massachusetts Waltham Sodinokibi Ransomware Data-Recovery Waltham-Marlborough
  • Waltham MA Temporary IT Staffing Help Consulting Experts Short Term IT Staffing for Computer Support Teams Waltham-Hyde Park, U.S.A.
  • Waltham Offsite Workforce Conferencing Technology Guidance Waltham-Framingham Top Quality Work from Home Employees Consulting Services near Waltham - Voice/Video Conferencing Systems Guidance Waltham MA
  • Waltham Ryuk Ransomware Documentation Waltham-Burlington Waltham Massachusetts Waltham DopplePaymer Crypto-Ransomware Forensics Analysis
  • Waltham Ryuk Ransomware Remediation Waltham Waltham DopplePaymer Crypto-Ransomware Cleanup Waltham-Burlington
  • Waltham Dharma Ransomware File-Recovery Waltham
  • Waltham-Brightone, Massachusetts Onsite and Remote Support Microsoft SQL Server 2016 SQL 2012 Tech Consultants Waltham-Newton , Massachusetts, United States

  • Testing Stealth Penetration Testing
    Cybersecurity Pen Testing Security Team

    Stealth penetration checking is a key component of any comprehensive IT system security strategy. Progent's security experts can run extensive intrusion tests without the awareness of your organization's internal network support resources. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion incident alerts and event log analysis are correctly configured and actively monitored.

  • Waltham-Burlington, MA Telecommuters Waltham Consultants - VoIP Solutions Guidance Telecommuters Waltham Guidance - IP Voice Systems Consultants
  • Waltham-Burlington, MA Waltham At Home Workforce Setup Consulting Waltham At Home Workers Integration Expertise Waltham-Burlington, MA
  • Waltham-Hyde Park, U.S.A. MS Dynamics GP Reseller near me in Waltham - SQL Server Experts MS Dynamics GP-Software Waltham Gold Partner - Recovery Support Services Waltham-Bedford
  • Waltham-Hyde Park, U.S.A. Waltham Ransomware NotPetya Vulnerability Checkup Waltham Crypto-Ransomware Ryuk Vulnerability Consultation Waltham
  • Waltham-Marlborough, Massachusetts Waltham Telecommuters Call Desk Solutions Consulting Services Remote Workers Waltham Consulting - Help Desk Augmentation Expertise Waltham-Brightone, MA, America

  • Consultant Wi-Fi Network
    Wireless Network Services

    Progent can help you plan, deploy, manage, and troubleshoot a viable Wireless network infrastructure, recommend sensible products, and configure wireless access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to build a thorough 802.11x system security strategy that is well integrated with the security plan for your entire business network.

  • Waltham-Watertown Server Setup MS Certified Waltham, Massachusetts Small Business IT Support Firm
  • Wi-Fi Site Survey Consultants Online Consulting 802.11x Wi-Fi Site Survey
  • Windows 7 Integration Computer Consulting 24/7 Configuration Microsoft Windows 7 Evaluation
  • Windows Server 2016 Specialists Urgent Windows Server 2016 Failover Clusters Help and Support

  • Unified Communications Manager Express Engineer
    Integrated Services Routers Specialist

    Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, operates as the center of Cisco's communications and collaboration solution. CUCM and Cisco Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating tightly with apps that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer efficient and affordable online and onsite support to assist businesses of any size to build and maintain Unified CM environments by providing Unified Communications Manager configuration and technical support services that deliver maximum business value. Progent can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange and Skype for Business.

  • Windows Server Update Services Professionals Windows Server Update Services Consult
  • 24x7 Waltham Netwalker Ransomware Restoration Waltham Massachusetts
  • Work at Home Employees Assistance - Waltham - Network Security Systems Guidance Waltham Massachusetts, America Top Quality At Home Workers Waltham Guidance - Cybersecurity Solutions Expertise Waltham-Marlborough
  • iPhone and SQL Server integration Professional Integration Services iPhone Active Directory
  • ransomware removal and restore Consult Locky ransomware hot line Consulting

  • © 2002-2023 Progent Corporation. All rights reserved.