Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT staff may take longer to become aware of a breach and are less able to mount a rapid and forceful defense. The more lateral movement ransomware is able to make inside a victim's system, the more time it takes to recover basic operations and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to carry out the time-critical first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineers can help organizations in the Cheyenne metro area to identify and quarantine infected servers and endpoints and guard clean assets from being compromised.

If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Cheyenne
Current strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and infiltrate any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system restoration nearly impossible and effectively sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a settlement payment in exchange for the decryptors needed to unlock scrambled files. Ransomware attacks also try to exfiltrate information and hackers require an extra ransom in exchange for not publishing this information on the dark web. Even if you can restore your system to an acceptable point in time, exfiltration can pose a major issue depending on the nature of the downloaded data.

The recovery process after a ransomware penetration involves a number of distinct phases, the majority of which can proceed concurrently if the recovery team has a sufficient number of members with the required experience.

  • Quarantine: This urgent initial response involves arresting the lateral progress of the attack across your IT system. The longer a ransomware assault is allowed to run unrestricted, the more complex and more expensive the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Containment processes consist of isolating affected endpoint devices from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
  • Operational continuity: This involves bringing back the network to a minimal acceptable degree of functionality with the least downtime. This effort is typically at the highest level of urgency for the targets of the ransomware assault, who often see it as an existential issue for their business. This project also requires the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and line-of-business apps, network topology, and secure endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the complex restoration process. Progent understands the urgency of working quickly, tirelessly, and in unison with a client's management and IT group to prioritize activity and to put critical services on line again as fast as possible.
  • Data recovery: The work necessary to recover data impacted by a ransomware attack varies according to the state of the network, the number of files that are encrypted, and which restore techniques are needed. Ransomware attacks can destroy critical databases which, if not properly shut down, may have to be rebuilt from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other mission-critical applications depend on Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and laptops that were not connected during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users.
  • Implementing advanced antivirus/ransomware defense: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to give small and mid-sized businesses the advantages of the same anti-virus technology deployed by many of the world's largest enterprises including Netflix, Citi, and Salesforce. By delivering in-line malware blocking, identification, containment, restoration and forensics in one integrated platform, Progent's ProSight ASM cuts total cost of ownership, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the insurance provider, if any. Activities include determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the ransomware victim and the cyber insurance carrier; establishing a settlement and schedule with the TA; checking compliance with anti-money laundering regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, learning, and operating the decryption utility; debugging failed files; creating a pristine environment; remapping and reconnecting datastores to reflect precisely their pre-encryption state; and reprovisioning physical and virtual devices and services.
  • Forensics: This activity involves discovering the ransomware assault's storyline throughout the targeted network from start to finish. This audit trail of the way a ransomware attack travelled through the network helps your IT staff to assess the damage and highlights shortcomings in security policies or work habits that need to be rectified to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to look for changes. Forensic analysis is usually given a top priority by the insurance provider. Because forensic analysis can be time consuming, it is critical that other important recovery processes such as business resumption are performed in parallel. Progent has a large team of information technology and cybersecurity experts with the knowledge and experience needed to carry out the work of containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises IT services throughout the United States for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes consultants who have earned advanced certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has guidance in financial management and ERP application software. This scope of expertise allows Progent to identify and consolidate the undamaged pieces of your information system following a ransomware intrusion and rebuild them rapidly into an operational system. Progent has worked with top insurance carriers like Chubb to help businesses recover from ransomware attacks.

Contact Progent for Ransomware Recovery Services in Cheyenne
For ransomware recovery consulting services in the Cheyenne metro area, phone Progent at 800-462-8800 or visit Contact Progent.



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