Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. Because of this, ransomware assaults are typically launched on weekends and late at night, when IT staff are likely to take longer to recognize a penetration and are least able to organize a quick and coordinated defense. The more lateral progress ransomware can achieve within a target's network, the longer it will require to restore core operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to carry out the urgent first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can assist organizations in the Cheyenne area to identify and quarantine breached servers and endpoints and protect undamaged resources from being penetrated.

If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Cheyenne
Modern strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and infiltrate any accessible system restores. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make system recovery almost impossible and basically sets the datacenter back to the beginning. So-called Threat Actors, the hackers behind a ransomware attack, demand a settlement payment in exchange for the decryption tools required to unlock scrambled data. Ransomware assaults also attempt to exfiltrate information and hackers demand an extra settlement for not posting this information on the dark web. Even if you can restore your network to an acceptable date in time, exfiltration can be a big issue depending on the sensitivity of the downloaded data.

The restoration process after a ransomware attack has several crucial phases, most of which can be performed in parallel if the recovery workgroup has a sufficient number of members with the necessary skill sets.

  • Containment: This urgent initial step requires blocking the lateral spread of the attack across your IT system. The longer a ransomware assault is permitted to go unchecked, the longer and more expensive the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Quarantine activities consist of isolating infected endpoint devices from the rest of network to minimize the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This involves restoring the network to a basic acceptable level of capability with the least delay. This process is usually the top priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also requires the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and line-of-business apps, network architecture, and protected endpoint access. Progent's recovery experts use advanced collaboration tools to organize the multi-faceted recovery effort. Progent understands the importance of working rapidly, continuously, and in unison with a customer's management and IT group to prioritize tasks and to put critical services back online as fast as possible.
  • Data recovery: The effort required to recover files impacted by a ransomware attack varies according to the condition of the systems, how many files are encrypted, and which restore techniques are required. Ransomware attacks can take down pivotal databases which, if not properly closed, might need to be rebuilt from scratch. This can include DNS and Active Directory databases. Exchange and SQL Server rely on Active Directory, and many financial and other business-critical platforms are powered by Microsoft SQL Server. Often some detective work could be required to find clean data. For instance, undamaged OST files may exist on staff PCs and notebooks that were not connected during the assault. Progent's Altaro VM Backup consultants can help you to deploy immutable backup for cloud object storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by anyone including administrators or root users. Immutable storage provides an extra level of protection and restoration ability in case of a ransomware breach.
  • Implementing advanced antivirus/ransomware protection: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to offer small and mid-sized businesses the benefits of the identical AV tools deployed by many of the world's biggest enterprises including Netflix, Citi, and NASDAQ. By delivering in-line malware filtering, identification, mitigation, restoration and analysis in a single integrated platform, ProSight ASM lowers TCO, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance carrier, if any. Services consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement amount and schedule with the hacker; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the hacker; receiving, learning, and using the decryption utility; troubleshooting failed files; building a pristine environment; remapping and connecting drives to reflect precisely their pre-attack condition; and reprovisioning machines and software services.
  • Forensics: This process is aimed at discovering the ransomware assault's storyline throughout the targeted network from beginning to end. This history of the way a ransomware attack travelled within the network assists you to evaluate the impact and uncovers vulnerabilities in policies or processes that should be rectified to prevent later breaches. Forensics involves the examination of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensic analysis is commonly assigned a high priority by the insurance provider. Because forensic analysis can be time consuming, it is essential that other key activities like operational resumption are executed concurrently. Progent has an extensive roster of information technology and data security professionals with the knowledge and experience needed to carry out activities for containment, business continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has provided online and onsite network services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have been awarded advanced certifications in core technologies such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning application software. This scope of expertise allows Progent to salvage and consolidate the surviving parts of your network after a ransomware assault and rebuild them rapidly into a functioning system. Progent has worked with leading cyber insurance carriers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Expertise in Cheyenne
For ransomware recovery consulting in the Cheyenne area, call Progent at 800-462-8800 or see Contact Progent.

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    The latest generation of ASA 5500-X Family of firewalls with Firepower Services provide substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to manage your existing PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, manage and troubleshoot firewall environments built around ASA 5500-X firewalls with Firepower Services.

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    Progent provides nationwide remote phone support and consulting services for companies that run Apple Mac environments or whose IT systems feature a combination of Mac with Microsoft products. Progent's engineers can provide Mac clients a variety of services such as desktop assistance, migration to the most recent version of Mac OS X from legacy editions of Mac, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Remote IT help provides maximum leverage for your information technology budget by protecting user productivity and limiting the time billed for network repair services. Sophisticated remote access technology and experienced technicians and consultants allow Progent to solve the majority of IT problems without wasting time and expense by traveling to your site. In most of situations your IT problems can be remediated by telephone or via a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM premier security professionals to assist you with the most difficult system issues.

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