Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when support staff may take longer to recognize a penetration and are least able to mount a rapid and forceful response. The more lateral movement ransomware can achieve within a target's network, the longer it takes to restore core operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to carry out the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help businesses in the Leeds metro area to identify and isolate infected devices and protect clean assets from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Leeds
Current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and invade any accessible system restores and backups. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration almost impossible and effectively knocks the IT system back to the beginning. Threat Actors, the hackers responsible for ransomware attack, demand a settlement fee in exchange for the decryption tools needed to unlock encrypted data. Ransomware attacks also try to steal (or "exfiltrate") information and TAs demand an additional ransom in exchange for not publishing this data on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can be a big issue according to the nature of the stolen information.

The restoration work subsequent to ransomware attack has several distinct phases, the majority of which can be performed concurrently if the response workgroup has a sufficient number of members with the necessary skill sets.

  • Quarantine: This time-critical initial response requires blocking the sideways progress of ransomware within your IT system. The more time a ransomware assault is permitted to run unrestricted, the more complex and more expensive the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine activities consist of cutting off affected endpoint devices from the rest of network to minimize the spread, documenting the environment, and securing entry points.
  • Operational continuity: This covers bringing back the network to a minimal acceptable level of functionality with the least delay. This effort is usually the highest priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also demands the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and line-of-business apps, network architecture, and safe endpoint access. Progent's ransomware recovery team uses advanced workgroup tools to coordinate the complicated restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a customer's management and network support group to prioritize tasks and to get vital resources back online as fast as feasible.
  • Data restoration: The work necessary to restore files damaged by a ransomware attack varies according to the condition of the systems, how many files are encrypted, and which recovery methods are required. Ransomware attacks can destroy key databases which, if not carefully closed, might need to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Exchange and SQL Server depend on Active Directory, and many ERP and other mission-critical applications are powered by SQL Server. Often some detective work could be needed to find undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on staff PCs and notebooks that were not connected during the ransomware assault.
  • Deploying advanced AV/ransomware protection: Progent's ProSight ASM uses SentinelOne's machine learning technology to give small and mid-sized businesses the benefits of the same anti-virus technology implemented by some of the world's biggest corporations such as Walmart, Visa, and NASDAQ. By providing in-line malware blocking, detection, mitigation, repair and analysis in one integrated platform, ProSight ASM reduces TCO, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a certified SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the cyber insurance provider, if any. Activities consist of determining the kind of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement and schedule with the hacker; confirming compliance with anti-money laundering sanctions; overseeing the crypto-currency payment to the TA; acquiring, learning, and using the decryptor utility; debugging decryption problems; building a clean environment; remapping and connecting datastores to reflect exactly their pre-attack condition; and reprovisioning machines and services.
  • Forensics: This process involves uncovering the ransomware assault's progress across the network from start to finish. This audit trail of how a ransomware attack travelled through the network assists your IT staff to evaluate the impact and uncovers weaknesses in policies or work habits that need to be corrected to avoid future breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for changes. Forensic analysis is typically given a top priority by the cyber insurance provider. Because forensic analysis can take time, it is critical that other important activities such as business resumption are executed concurrently. Progent maintains a large team of IT and security professionals with the knowledge and experience required to carry out the work of containment, business continuity, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided remote and onsite network services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned high-level certifications in foundation technology platforms such as Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications such as CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning applications. This broad array of skills gives Progent the ability to identify and integrate the surviving pieces of your IT environment following a ransomware attack and rebuild them quickly into a viable system. Progent has worked with top insurance carriers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware Cleanup Services in Leeds
For ransomware recovery consulting in the Leeds area, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Microsoft-certified consultants offer businesses of any size consulting, technical support, and application development services for SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for intelligently coordinating people, teams and information. Microsoft SharePoint Server offers a central location for your workers or customers to access, manage, share and manipulate useful data, files, and applications and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the data they've developed in a way that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint experts can help your organization to support your existing SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.

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  • Offsite Data Backup Service Online Support Offsite DPM Data Backup Service Online Technical Support
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  • Online Microsoft Publisher Training IT Service Providers Engineer Online Microsoft 365 Training
  • Online Technical Support SQL Server 2019 Big Data Cluster Support SQL Server 2019 Machine Learning Server
  • Online Troubleshooting Windows Server 2019 Windows Admin Center Support and Integration Windows Server 2019 USB Drive Witness
  • Onsite Technical Support Meraki 802.11ac AP Top Rated CCIE Certified IT Consulting Meraki Outdoor Wi-Fi Access Point
  • Open Now Specialists Altaro Office 365 Backup Online Support Altaro O365 SharePoint Backup
  • Operations Manager Remote Support Services System Center MOM Consultant Services
  • Private Clouds for Small Businesses Specialists 24-7 ProSight Hosting for Virtual Servers Engineers
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  • Progent Small Business Online Support Services Microsoft and Cisco Network Recovery Progent Start-Up Businesses
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  • Remote Support Internet Security and Acceleration Server 2006 24-Hour Microsoft ISA Server 2006 Setup and Support
  • Remote Technical Support SCDPM 2012 and Exchange SCDPM 2012 and Hyper-V Network Consultant
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  • SCCM 2012 Asset Management Support Outsourcing System Center 2012 Configuration Manager Specialists
  • SCCM 2016 Cloud Management Gateway Integration Microsoft Configuration Manager 2016 Technical Support
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  • MFA and Single Sign-on Help and Support
    Duo Zero Trust Security Integration Services

    Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.

  • SharePoint Foundation Computer Consultant 24 Hour SharePoint Workspace 2010 Remote Troubleshooting

  • Antivirus Consultants
    Antispam Technology Consulting

    E-Mail Guard is Progent's economical antispam and virus protection solution that gives small companies enterprise-quality protection against spam, viruses, DHA attacks, and other forms of email-borne assaults on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-managed anti-spam and virus defense services that ward off email assaults before they can penetrate the company firewall. Perimeter Manager also allows administrators track and control their email systems, regardless of server vendor, hardware type, or data center location.

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  • Solomon Technology Consulting MAS 90 Reporting
  • SonicWall NSA Firewall Cybersecurity Contractor SonicWall NSA 9650 Firewall Consulting

  • ProSight Patch Management Automation Configuration
    ProSight Server and Desktop RMM On-site Support

    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management technology to keep your network running at peak levels by checking the health of critical devices that drive your network environment. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so any looming problems can be resolved before they have a chance to disrupt your business.

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  • Symantec Raptor Cybersecurity Firm Symantec VelociRaptor Auditing
  • Technical Consultant CentOS Linux, Sun Solaris, UNIX Sheffield-Leeds Mandrake Linux, Solaris, UNIX Computer Consultant Sheffield-Leeds
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  • Troubleshooting Microsoft Exchange
    Exchange 2019 and Outlook Integration

    Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; configuring HLB; building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook.

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  • Office Outlook for Mac Training
    Office Entourage for Mac Instruction

    Progent offers one-on-one education designed for people who wish to broaden their knowledge of the macOS and OS X platform, Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for macOS and Mac OS X applications.

  • UNIX Services Solaris Online Technical Support
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  • SharePoint 2013 Community Sites Network Consultants
    SharePoint Designer 2013 Technical Consultant

    Progent has been delivering SharePoint support since the initial product was published more than a a dozen years, and Progent has the scope of IT knowledge to assist organizations of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine if an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the right edition of SharePoint 2013 for your applications. Progent offers full project management support or can help in individual tasks associated with your SharePoint 2013 deployment.

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  • Virtual Machine Hosting Consulting Services ProSight Hosting for Virtual Servers Professionals

  • Azure Resource Manager Services
    Consultants Azure hybrid cloud integration

    Progent can assist small companies to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment expense. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the common mistakes small companies make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and to manage Apple iOS devices and Android smartphones and tablets.

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  • Windows 8.1 Migration Services Microsoft Windows 8.1 Migration Consultant
  • Windows Hyper-V 2016 Security and Compliance Consultants Microsoft Certified Expert Hyper-V 2016 Hybrid Cloud Help and Support
  • Windows Server 2008 R2 Technical Support Online Technical Support Windows Server 2008 DirectAccess
  • Windows Server 2012 R2 Server Manager Network Consultants Consultant Windows Server 2012R2 Server Manager
  • Windows Server 2012R2 Active Directory Services Microsoft Windows Server 2012 R2 Support Services
  • Windows Server 2022 Container Image Specialist Windows Server 2022 Remote Troubleshooting

  • Consultants ProSight Remote Network Management
    ProSight Managed IT Services for Small Businesses Professional

    Progent's ProSight family of managed IT services are geared to provide businesses who have small internal network support teams with low-cost access to world-class management platforms and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include fixed IT management costs, automation of common management tasks, continual absorption of new information technology, graceful transition from legacy systems to current solutions, close fit between computer technology with business goals, guidance from seasoned IT consultants, and allowing management to concentrate on business issues instead of ever-changing computer technology.

  • Windows Server Essentials Remote Web Access Consultant Services Windows Server Essentials Hyper-V Replica Consulting Services
  • Windows and macOS Computer Engineer Onsite Technical Support Apple iPad and Windows integration
  • desktop and application virtualization Consult Citrix FlexCast Information Technology Consulting
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  • Cisco Expert Support Services Firepower Management Center
    Support and Setup Cisco Firepower AMP

    Cisco's Firepower Next Generation Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized control of modern security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and execute an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control IT ecosystems that include branch offices, data centers, and cloud resources.

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