Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when IT personnel are likely to take longer to become aware of a breach and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware can manage within a target's network, the more time it takes to recover core operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist you to complete the time-critical first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can help businesses in the Leeds metro area to identify and isolate breached devices and guard clean assets from being compromised.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Leeds
Modern variants of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and invade any available backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and basically throws the datacenter back to the beginning. Threat Actors, the hackers behind a ransomware attack, demand a ransom fee in exchange for the decryption tools required to recover encrypted data. Ransomware attacks also try to exfiltrate information and hackers require an additional settlement for not posting this data or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can pose a big issue according to the nature of the downloaded data.

The restoration work subsequent to ransomware penetration has several crucial phases, most of which can be performed concurrently if the response workgroup has a sufficient number of members with the required experience.

  • Containment: This urgent initial step involves blocking the lateral spread of ransomware across your network. The longer a ransomware attack is allowed to run unchecked, the more complex and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities consist of isolating infected endpoints from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
  • Operational continuity: This covers bringing back the network to a basic acceptable degree of functionality with the shortest possible delay. This effort is usually at the highest level of urgency for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also demands the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, productivity and line-of-business applications, network topology, and safe endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration tools to organize the multi-faceted restoration process. Progent understands the importance of working rapidly, tirelessly, and in concert with a customer's managers and IT group to prioritize activity and to put essential resources back online as fast as possible.
  • Data restoration: The effort required to recover data impacted by a ransomware assault varies according to the condition of the network, the number of files that are encrypted, and what restore techniques are needed. Ransomware attacks can destroy critical databases which, if not properly shut down, may have to be rebuilt from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other mission-critical platforms are powered by SQL Server. Some detective work could be needed to find clean data. For instance, non-encrypted OST files may exist on staff desktop computers and notebooks that were not connected at the time of the attack. Progent's Altaro VM Backup experts can assist you to utilize immutable backup for cloud object storage, enabling tamper-proof data for a set duration so that backup data cannot be modified or deleted by any user including administrators or root users. This provides an extra level of security and restoration ability in the event of a successful ransomware attack.
  • Deploying modern AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to offer small and mid-sized businesses the advantages of the same AV tools implemented by some of the world's largest corporations such as Walmart, Visa, and Salesforce. By providing in-line malware blocking, detection, mitigation, restoration and analysis in one integrated platform, ProSight Active Security Monitoring cuts total cost of ownership, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance carrier, if there is one. Services consist of establishing the type of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the hacker; acquiring, reviewing, and using the decryptor utility; debugging failed files; creating a clean environment; mapping and connecting datastores to match precisely their pre-attack condition; and recovering computers and software services.
  • Forensic analysis: This process is aimed at discovering the ransomware assault's storyline throughout the targeted network from beginning to end. This audit trail of the way a ransomware attack progressed through the network assists your IT staff to assess the impact and brings to light vulnerabilities in policies or work habits that need to be corrected to prevent future break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensics is usually assigned a top priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is critical that other key recovery processes such as operational continuity are pursued in parallel. Progent maintains an extensive team of IT and data security professionals with the knowledge and experience needed to carry out activities for containment, operational resumption, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered remote and onsite IT services across the U.S. for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have earned advanced certifications in core technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security consultants have earned industry-recognized certifications including CISM, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP software. This breadth of skills allows Progent to salvage and integrate the surviving pieces of your information system after a ransomware attack and rebuild them quickly into an operational system. Progent has worked with top insurance carriers including Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware Cleanup Consulting in Leeds
For ransomware cleanup expertise in the Leeds area, call Progent at 800-462-8800 or visit Contact Progent.



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  • macOS Network Consult
    Mac Configuration Consultant

    Progent offers national online technical support and consulting services for companies that operate macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft Windows products. Progent's consultants offer macOS and OS X clients a range of services including desktop support, migration to the latest edition of macOS from legacy versions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist you with Apple iPhone and iPad integration and management, or migrating to iCloud. Online network consulting provides maximum return for your IT dollar by extending user efficiency and shortening the time billed for network analysis and repair. Sophisticated online access tools and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without squandering time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of phone help and online connectivity. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP premier security professionals to assist with the most challenging system issues.

  • Wave 2 Wi-Fi controller Onsite Technical Support WLAN controller Configuration
  • Wi-Fi RF Spectrum Analysis for Wi-Fi Remote Support Wireless LAN Site Survey Network Consulting
  • Wi-Fi Site Survey Technology Consulting Support and Integration Online Wireless Site Survey
  • Windows 10 Professionals Windows 10 Business Store Portal Specialists

  • CCNP Expert Certified ASA 5500-X Firewall Remote Technical Support
    Firepower Management Center IT Consultants

    The new Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your legacy PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

  • Windows Server 2008 BranchCache Professionals Windows Server 2008 Active Directory Technical Consultant
  • Windows Server 2016 Business Continuity Online Technical Support Emergency Windows Server 2016 High Availability Remote Technical Support
  • Windows Server 2016 Network System Support Consultant Halifax Microsoft Windows Server 2019 Small Business IT Consulting Firms Leeds
  • Windows Server 2019 High Availability Computer Consultants Windows Server 2019 Hyper-V Online Support

  • Microsoft Office 2003 Computer Services
    Technical Support Group Microsoft Windows

    Progent applies no initialization fee and requires no monthly commitment for services provided during regular working hours. Progent's one-minute granularity eliminates big invoices for quick repairs so you won't be forced to allow minor problems to fester. .

  • Word for Mac Technical Support SharePoint Foundation and Mac Remote Support Services
  • iPhone Security Troubleshooting ProSight VM Security Engineers
  • network asset documentation management Services Open Now Professionals IT asset documentation management
  • ransomware protection checkup Consult LockBit ransomware protection and recovery Professional
  • ransomware system rebuild Specialist Snatch ransomware hot line Consulting

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