Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way across a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT personnel are likely to take longer to recognize a breach and are least able to mount a rapid and coordinated response. The more lateral progress ransomware can achieve inside a target's network, the longer it takes to restore core IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to take the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware expert can help businesses in the Leeds area to identify and isolate infected servers and endpoints and guard clean resources from being compromised.

If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Leeds
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and invade any accessible system restores. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and effectively throws the IT system back to square one. So-called Threat Actors, the hackers responsible for ransomware assault, insist on a settlement fee for the decryption tools required to recover scrambled files. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an extra payment in exchange for not publishing this information or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can be a big problem depending on the nature of the stolen data.

The restoration work subsequent to ransomware attack has a number of crucial stages, the majority of which can proceed in parallel if the response team has a sufficient number of members with the necessary skill sets.

  • Containment: This urgent first step requires arresting the sideways spread of ransomware within your network. The more time a ransomware assault is allowed to go unrestricted, the longer and more costly the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response engineers. Containment activities consist of isolating affected endpoint devices from the rest of network to restrict the contagion, documenting the environment, and securing entry points.
  • System continuity: This covers restoring the network to a minimal acceptable degree of functionality with the shortest possible downtime. This process is usually the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also requires the broadest array of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and protected endpoint access. Progent's ransomware recovery experts use advanced collaboration tools to organize the complicated recovery process. Progent understands the urgency of working quickly, tirelessly, and in unison with a customer's management and network support staff to prioritize activity and to put essential resources back online as fast as possible.
  • Data recovery: The work necessary to restore files damaged by a ransomware assault depends on the state of the network, how many files are affected, and what recovery techniques are required. Ransomware attacks can destroy key databases which, if not carefully closed, may have to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on Active Directory, and many ERP and other business-critical applications depend on SQL Server. Often some detective work could be required to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may have survived on employees' desktop computers and notebooks that were off line at the time of the ransomware assault.
  • Deploying advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring gives small and medium-sized businesses the advantages of the same AV tools used by some of the world's biggest enterprises including Netflix, Citi, and NASDAQ. By providing real-time malware filtering, identification, mitigation, restoration and forensics in one integrated platform, Progent's ASM lowers total cost of ownership, streamlines management, and promotes rapid recovery. The next-generation endpoint protection engine built into in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
  • Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires working closely with the ransomware victim and the cyber insurance provider, if there is one. Services consist of establishing the type of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement with the victim and the cyber insurance provider; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the TA; receiving, learning, and operating the decryptor tool; troubleshooting failed files; building a clean environment; remapping and connecting datastores to match precisely their pre-encryption condition; and reprovisioning physical and virtual devices and software services.
  • Forensics: This process involves learning the ransomware attack's storyline throughout the targeted network from beginning to end. This history of how a ransomware assault travelled through the network helps your IT staff to assess the damage and brings to light gaps in security policies or work habits that should be corrected to avoid later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for variations. Forensics is usually given a high priority by the cyber insurance carrier. Because forensics can take time, it is essential that other key recovery processes like operational continuity are performed in parallel. Progent maintains an extensive team of IT and cybersecurity professionals with the skills required to perform the work of containment, operational continuity, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SBEs includes professionals who have earned high-level certifications in core technology platforms including Cisco networking, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISM, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP application software. This scope of expertise gives Progent the ability to identify and consolidate the surviving pieces of your network after a ransomware attack and rebuild them rapidly into a functioning system. Progent has collaborated with top insurance providers including Chubb to help businesses recover from ransomware attacks.

Contact Progent for Ransomware Cleanup Consulting in Leeds
For ransomware cleanup consulting in the Leeds area, call Progent at 800-462-8800 or see Contact Progent.



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    If you are a network engineer with technical support experience, joining Progent and working for Progent's customers will enhance your skills via collaboration with Progent's staff of mutually supportive, world-class consultants. Progent's concentration on offering IT consulting and technical help to small and midsize businesses will give you the chance to consult closely with decision makers and contribute significantly to the growth of dynamic companies. Also, Our virtual office environment provides the most advanced technology for off-site support and wireless access to allow you to deliver fast fixes when you take on mission-critical issues.


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