Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a target network. For this reason, ransomware assaults are commonly launched on weekends and at night, when IT personnel may take longer to become aware of a penetration and are least able to mount a quick and forceful defense. The more lateral progress ransomware is able to manage within a target's network, the more time it will require to recover basic IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to complete the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist businesses in the Leeds metro area to locate and isolate breached devices and guard undamaged resources from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Leeds
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any accessible system restores and backups. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration almost impossible and basically knocks the datacenter back to the beginning. So-called Threat Actors, the cybercriminals behind a ransomware assault, demand a settlement payment for the decryptors required to unlock encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") information and TAs demand an extra settlement for not posting this data on the dark web. Even if you are able to restore your system to a tolerable date in time, exfiltration can be a big issue depending on the sensitivity of the stolen information.

The restoration process after a ransomware attack has a number of crucial phases, most of which can proceed concurrently if the response workgroup has enough people with the required skill sets.

  • Quarantine: This urgent first step involves arresting the lateral spread of ransomware across your IT system. The more time a ransomware attack is permitted to run unrestricted, the more complex and more costly the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Containment processes consist of cutting off affected endpoint devices from the rest of network to minimize the contagion, documenting the environment, and protecting entry points.
  • System continuity: This covers bringing back the IT system to a basic useful level of functionality with the shortest possible delay. This process is usually at the highest level of urgency for the targets of the ransomware attack, who often see it as an existential issue for their business. This activity also demands the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, productivity and mission-critical apps, network topology, and protected endpoint access management. Progent's ransomware recovery team uses state-of-the-art workgroup tools to organize the complicated recovery process. Progent understands the urgency of working rapidly, tirelessly, and in unison with a customer's managers and IT staff to prioritize tasks and to get vital services back online as quickly as possible.
  • Data restoration: The work necessary to recover data impacted by a ransomware assault depends on the condition of the systems, how many files are encrypted, and what restore methods are needed. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, might need to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other mission-critical applications depend on SQL Server. Often some detective work could be required to locate undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and laptops that were off line at the time of the assault. Progent's Altaro VM Backup consultants can assist you to deploy immutable backup for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be modified or deleted by any user including administrators. Immutable storage adds another level of protection and recoverability in case of a ransomware breach.
  • Setting up advanced antivirus/ransomware defense: ProSight ASM uses SentinelOne's behavioral analysis technology to offer small and mid-sized companies the advantages of the same AV technology implemented by many of the world's biggest corporations including Netflix, Citi, and NASDAQ. By providing real-time malware blocking, classification, containment, restoration and analysis in a single integrated platform, Progent's ProSight ASM lowers TCO, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the victim and the cyber insurance carrier, if any. Services include determining the type of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement amount with the victim and the insurance provider; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; acquiring, learning, and operating the decryptor utility; debugging failed files; building a pristine environment; mapping and connecting drives to reflect exactly their pre-encryption state; and restoring physical and virtual devices and services.
  • Forensic analysis: This process involves learning the ransomware attack's storyline throughout the targeted network from beginning to end. This history of how a ransomware attack progressed through the network assists your IT staff to evaluate the impact and highlights vulnerabilities in rules or processes that need to be corrected to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensics is commonly assigned a high priority by the cyber insurance provider. Since forensics can be time consuming, it is vital that other important activities such as operational resumption are executed concurrently. Progent maintains an extensive roster of IT and cybersecurity professionals with the knowledge and experience required to perform activities for containment, operational resumption, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have earned high-level certifications in foundation technologies including Cisco networking, VMware, and popular distributions of Linux. Progent's data security consultants have earned industry-recognized certifications such as CISM, CISSP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial management and ERP software. This breadth of skills gives Progent the ability to identify and integrate the undamaged pieces of your network following a ransomware attack and reconstruct them quickly into a functioning system. Progent has collaborated with leading insurance providers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware System Restoration Expertise in Leeds
For ransomware system recovery services in the Leeds area, phone Progent at 800-462-8800 or visit Contact Progent.

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