24-Hour Montgomery Immediate Crypto-Ransomware
Computer Virus Assessment and Removal Consulting
For Mission Critical IT Systems
Case Study: Ransomware Infection Repair and Business Restoration
Ransomware : Your Feared Information Technology Disaster
Ransomware has become a too-frequent cyber pandemic that represents an extinction-level danger for businesses of all sizes unprepared for an assault. Versions of ransomware like the Dharma, Fusob, Bad Rabbit, Syskey and MongoLock cryptoworms have been replicating for a long time and still inflict destruction. Modern versions of crypto-ransomware like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim, along with additional as yet unnamed newcomers, not only do encryption of on-line data but also infiltrate any available system protection mechanisms. Data synchronized to off-site disaster recovery sites can also be ransomed. In a poorly architected system, this can make any restore operations impossible and basically knocks the network back to zero.
Getting back online programs and data following a ransomware attack becomes a race against time as the targeted business struggles to contain, cleanup the ransomware, and restore business-critical operations. Due to the fact that ransomware requires time to spread, assaults are usually sprung during weekends and nights, when successful penetrations tend to take more time to uncover. This multiplies the difficulty of quickly mobilizing and coordinating a knowledgeable mitigation team.
Progent makes available a range of solutions for securing businesses from crypto-ransomware events. These include staff education to help recognize and not fall victim to phishing scams, ProSight Active Security Monitoring (ASM) for remote monitoring and management, along with setup and configuration of the latest generation security appliances with AI technology from SentinelOne to discover and suppress zero-day threats automatically. Progent also can provide the services of experienced ransomware recovery professionals with the talent and commitment to restore a compromised network as soon as possible.
Progent's Ransomware Recovery Help
Soon after a crypto-ransomware attack, sending the ransom demands in cryptocurrency does not guarantee that criminal gangs will return the keys to decrypt any of your data. Kaspersky estimated that 17% of crypto-ransomware victims never restored their information even after having sent off the ransom, resulting in more losses. The risk is also very costly. Ryuk ransoms are typically a few hundred thousand dollars. For larger enterprises, the ransom demand can reach millions. The fallback is to re-install the key parts of your IT environment. Absent the availability of essential data backups, this calls for a broad range of skills, professional team management, and the capability to work continuously until the task is completed.
For twenty years, Progent has made available certified expert Information Technology services for businesses across the US and has achieved Microsoft's Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's group of subject matter experts includes engineers who have earned top industry certifications in important technologies including Microsoft, Cisco, VMware, and major distributions of Linux. Progent's cybersecurity experts have garnered internationally-recognized industry certifications including CISM, CISSP, ISACA CRISC, GIAC, and CMMC 2.0. (See Progent's certifications). Progent in addition has experience with financial management and ERP applications. This breadth of experience affords Progent the skills to quickly determine important systems and re-organize the surviving pieces of your computer network system after a crypto-ransomware penetration and configure them into a functioning system.
Progent's recovery team utilizes top notch project management systems to coordinate the complex recovery process. Progent knows the urgency of working quickly and in concert with a client's management and Information Technology team members to prioritize tasks and to put key systems back on line as soon as humanly possible.
Customer Case Study: A Successful Ransomware Attack Recovery
A customer sought out Progent after their company was taken over by the Ryuk crypto-ransomware. Ryuk is generally considered to have been deployed by North Korean state hackers, suspected of using algorithms leaked from the U.S. NSA organization. Ryuk targets specific organizations with limited tolerance for disruption and is among the most lucrative examples of crypto-ransomware. High publicized targets include Data Resolution, a California-based data warehousing and cloud computing firm, and the Chicago Tribune. Progent's client is a single-location manufacturing business based in Chicago and has around 500 workers. The Ryuk penetration had paralyzed all company operations and manufacturing processes. The majority of the client's system backups had been online at the time of the attack and were damaged. The client was taking steps for paying the ransom demand (more than $200,000) and hoping for the best, but ultimately called Progent.
Progent worked together with the client to quickly assess and assign priority to the critical services that needed to be recovered to make it possible to restart departmental functions:
- Windows Active Directory
- Electronic Messaging
- Accounting and Manufacturing Software
In less than two days, Progent was able to recover Active Directory services to its pre-intrusion state. Progent then assisted with setup and hard drive recovery of needed applications. All Exchange Server schema and attributes were intact, which facilitated the rebuild of Exchange. Progent was able to locate intact OST files (Outlook Off-Line Data Files) on staff desktop computers in order to recover mail information. A recent off-line backup of the customer's accounting/MRP software made them able to recover these required programs back servicing users. Although significant work was left to recover fully from the Ryuk event, essential systems were returned to operations rapidly:
Throughout the next month key milestones in the restoration project were completed in close collaboration between Progent team members and the client:
- In-house web applications were restored with no loss of information.
- The MailStore Exchange Server containing more than 4 million archived emails was brought on-line and accessible to users.
- CRM/Customer Orders/Invoicing/AP/Accounts Receivables/Inventory capabilities were completely functional.
- A new Palo Alto Networks 850 security appliance was set up and programmed.
- 90% of the user workstations were functioning as before the incident.
Conclusion
A likely business catastrophe was averted with dedicated experts, a broad spectrum of subject matter expertise, and close teamwork. Although in retrospect the ransomware attack described here would have been disabled with current cyber security systems and NIST Cybersecurity Framework best practices, user and IT administrator training, and well thought out incident response procedures for backup and keeping systems up to date with security patches, the fact remains that state-sponsored cyber criminals from China, Russia, North Korea and elsewhere are relentless and represent an ongoing threat. If you do fall victim to a ransomware attack, remember that Progent's team of professionals has substantial experience in ransomware virus defense, cleanup, and information systems recovery.
To review or download a PDF version of this customer story, please click:
Progent's Ransomware Incident Recovery Case Study Datasheet. (PDF - 282 KB)
Additional Crypto-Ransomware Protection Services Offered by Progent
Progent can provide businesses in Montgomery a variety of remote monitoring and security assessment services to help you to reduce your vulnerability to ransomware. These services utilize next-generation machine learning capability to detect new strains of ransomware that are able to evade traditional signature-based anti-virus solutions.
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior analysis technology to defend physical and virtual endpoint devices against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the complete malware attack progression including filtering, identification, containment, cleanup, and forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense. - ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP environment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent'sProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering. - ProSight Data Protection Services (DPS): Backup and Recovery Services
Progent has worked with advanced backup/restore software companies to produce ProSight Data Protection Services, a family of management offerings that deliver backup-as-a-service (BaaS). ProSight DPS services manage and track your backup processes and allow non-disruptive backup and fast restoration of critical files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss caused by hardware failures, natural calamities, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or software glitches. Managed services available in the ProSight Data Protection Services portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to identify which of these fully managed services are best suited for your IT environment. - ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security companies to provide web-based management and world-class protection for your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering. - ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map out, monitor, optimize and troubleshoot their networking appliances such as switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding devices that require critical updates, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting. - ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming issues can be addressed before they can impact your network. Find out more details about ProSight LAN Watch server and desktop monitoring services. - ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services. - ProSight IT Asset Management: Network Documentation Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service. - Progent Active Defense Against Ransomware: AI-based Ransomware Detection and Cleanup
Progent's Active Protection Against Ransomware is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to guard endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade traditional signature-matching AV products. Progent ASM services protect on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Learn more about Progent's ransomware defense and recovery services. - Outsourced/Co-managed Service Desk: Call Center Managed Services
Progent's Support Desk managed services allow your information technology team to outsource Call Center services to Progent or divide activity for support services transparently between your internal network support staff and Progent's extensive pool of certified IT service technicians, engineers and subject matter experts. Progent's Shared Help Desk Service offers a seamless extension of your internal network support team. End user access to the Help Desk, provision of technical assistance, issue escalation, trouble ticket generation and tracking, performance measurement, and management of the support database are cohesive whether issues are resolved by your corporate network support staff, by Progent, or a mix of the two. Read more about Progent's outsourced/co-managed Call Desk services. - Patch Management: Software/Firmware Update Management Services
Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. In addition to optimizing the security and reliability of your computer network, Progent's patch management services permit your IT team to focus on line-of-business projects and activities that deliver the highest business value from your network. Learn more about Progent's patch management support services. - ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a secured online account and give your password you are requested to verify who you are on a unit that only you possess and that is accessed using a different network channel. A broad selection of devices can be utilized as this second means of ID validation including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register several verification devices. For details about ProSight Duo identity authentication services, go to Duo MFA two-factor authentication services. - ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is an expanding suite of real-time reporting utilities designed to integrate with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues such as inconsistent support follow-up or machines with missing patches. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.
An index of content::
Integration Services Help Desk Services
Computer Support Help Desk Outsourcing Integration
Progent's Microsoft and Cisco certified Consultants provide several ways to help medium-size and large organizations create an efficient and productive internal Computer Support Help Desk. Progent's consulting services include ROI evaluation, process study and improvement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help companies analyze the numerous high-quality Help Desk software packages available and determine what products may be too costly, miss key features, or align badly with your organization's corporate culture. Progent also offers short-term staffing for businesses who want to reinforce their internal Help Desk team for occasional tasks or to fill in for absent or indisposed personnel.
Windows Server Essentials Live Migration Consultant Services
Windows Server Essentials Compliance Consultants
Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent offers comprehensive project management support so you can design and execute an efficient migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Microsoft Windows Server 2008 R2 Specialist
Microsoft Windows Server 2008 R2 Consulting Services
Microsoft Windows Server 2008 is a major step forward in making information networks more protected and fault tolerant, easier to virtualize and administer, faster, and able to provide a better platform for web publishing. Progent can assist your company benefit fully from the improvements built into Windows Server 2008 by providing certified consulting, technical support, education, temporary staffing, network monitoring, and security services.
Consultancy LockBit ransomware protection and recovery
Consult Avaddon ransomware protection and recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis technology from SentinelOne to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-based AV products. ProSight ASM protects local and cloud-based resources and provides a unified platform to automate the complete malware attack progression including blocking, identification, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.
Dynamics GP Software Setup and Support
Dynamics GP/Great Plains Features Online Troubleshooting
Progent's Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is an accounting and ERP package built, like all Microsoft financial tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and integrate, and with its modular approach you can purchase only the functions you currently require, with the option to add clients and increase capabilities when necessary. Progent's Dynamics GP/Great Plains consulting experts can help you deploy, customize and administer the latest release of Dynamics GP or upgrade smoothly from an earlier release.
SMS Migration Specialists
SMS 2003 Upgrade Remote Support
Progent's Microsoft certified experts offer small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver critical applications quickly and automatically to specified workers, reduce software costs and stay compliant by understanding usage profiles, enhance Windows protection by increasing your awareness of vulnerability and by delivering critical patches, manage your mobile workforce through accepted standards independent of connection or location, and lower operational expenses by efficiently exploiting the management functions built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and asset monitoring management including program and hardware inventory.
Rhode Island Specialist
Idaho Consulting Service Firm
Progent's Technical Response Center provides nationwide extended hours remote help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone support and remote secure computer connection to troubleshoot and resolve network problems rapidly and economically. The scope of IT expertise represented by Progent's team of nationwide support engineers allows Progent to escalate even the toughest network issues to qualified experts as required. For critical problems, the TRC endeavors to answer your request for service in less than one hour.
24-7 Automated Desktop Monitoring Online Technical Support
Automated Desktop Monitoring Remote Support
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they can impact your business.
SQL Server 2008 Upgrade Consultant
SQL Server Replication Professionals
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Fortinet 40 Series Firewalls Support and Setup
Fortinet 4800 Series Firewalls Computer Consulting
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering top performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist your business to deploy your Fortinet FortiGate security appliances to protect your digital assets at the network edge, within the data center, at branches, and at the cloud edge.
Microsoft SBS 2003 Support and Integration
24/7/365 Microsoft SBS 2008 On-site Technical Support
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the basis for a powerful but easy-to-manage information. The integration requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for an IT expert with real-world background and extensive knowledge in planning and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, administering, and troubleshooting network solutions powered by the Microsoft SBS suite of servers and programs.
CRISC Certified Risk and Information Systems Control Auditor Consulting
Services CRISC Risk and Information Systems Control
Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management strategy based on best practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.
Online Support SCOM 2012 Fabric Monitoring
System Center Management Packs Support and Help
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and fixing SCOM solutions and offer companies of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and set up SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Juniper SA6500 SSL VPN Network Security Testing
Cybersecurity Firms Juniper SSL VPN Router
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
SQL Server 2012 Security Outsourcing
SQL Server 2012 Security IT Consultants
Progent offers the expertise of Microsoft-certified engineers and seasoned database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and security consultants to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and define an efficient and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Fedora Linux Online Support
Consultants Mandriva Linux
Progent's Linux consulting services offer small companies and developers support for managing and supporting Linux systems that operate with Microsoft-based networks. Progent offers your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you an easy one-stop consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Consulting ProSight infrastructure documentation management
Engineers password management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it.
Windows Server 2012 R2 Configuration Manager Online Support Services
Windows Server 2012 R2 Storage Spaces Professional
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security strategy, automate IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Computer Engineer Barracuda Backup and vSphere
Barracuda Backup Verification Help and Support
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a software-based appliance with comparable features but which uses your own storage hardware. Barracuda Backup safeguards critical business data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist your business to design, integrate, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology.
Online Troubleshooting Fortinet 90 Series Firewalls
Troubleshooting Fortinet 40 Series Firewalls
Fortinet FortiGate next-generation firewalls are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet security appliances to protect your digital assets at the network perimeter, within the data center, at branches, and in the cloud.
Emergency SQL Programming
Microsoft T-SQL Contract Development
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge high-end programs that can provide your business a critical competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Remote Microsoft Windows Server 2012 R2 Remote Technical Support
Consultant Services Windows Server 2012R2 Cloud
Progent's Microsoft-certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support team, develop a corporate-wide security plan, streamline IT management, assist with application development, and generate and validate a DR/BC plan.
Nexus Switch EIGRP Specialist
Nexus 3000 Switch Computer Consultant
Cisco Nexus series switches are designed to provide the throughput, expandability, availability, cloud readiness, density, data protection and manageability needed to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide online and on-premises support expertise to help you to design an optimal switch architecture, build test systems to confirm your network design, install and configure Nexus switches, define and enforce effective policies, perform security vulnerability assessments, set up advanced monitoring, consolidate resources by means of virtualization technologies, troubleshoot switching and routing issues, maximize performance, perform capacity planning, and take advantage of the powerful fault-tolerant features available for Cisco's Nexus family of switches. Progent can also help your business to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Google GCP hybrid cloud integration Specialist
Google Cloud Security Consult
Progent can provide cost-effective remote and onsite consulting to assist organizations to migrate all or part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's cutting edge machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Remote Troubleshooting SharePoint Server 2010
24x7 SharePoint Designer 2010 Network Consultant
Progent's Microsoft consultants can provide affordable remote support and programming services to assist you to plan, deploy, manage, and maintain SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document management applications, wikis, data warehouses, business analytics, enterprise search engines, workflows, and other utilities to support and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's popular office productivity applications including Office Excel, Word, PowerPoint, and Project. Progent can help your business to upgrade from earlier releases of SharePoint or adapt a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Network Security Audit Stealth Penetration Testing
PEN Testing Cybersecurity Tech Services
Stealth intrusion testing is an important component of any overall network security strategy. Progent's security professionals can perform extensive penetration checks without the awareness of your company's in-house IT staff. Stealth penetration testing shows whether current security monitoring tools such as intrusion incident alerts and event history analysis are correctly configured and consistently observed. Progent can provide ongoing autonomous penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks common to modern strains of ransomware.
Open Now Firewall and VPN Network Consulting
Top Network Consulting Intrusion Protection Systems
Progent offers organizations of any size professional support for Intrusion Protection products and IPsec VPN products from major firewall and VPN security vendors such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can help you create a comprehensive security strategy and select appropriate technologies from a variety of suppliers to achieve your security goals while sticking within your spending limits.
Wireless Integration Support
Online Technical Support Microsoft Activesync
Progent's consultants offer experience in multiple disciplines related to mobile connectivity such as network infrastructure, wireless data synchronization, wireless protection, mobile email, Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft certified consultants can save your organization time and money by using their wireless background to show you how to select and integrate wireless networking solutions that fit the needs of your business. Progent can also tune your network architecture so that mobile data devices work better.
SharePoint Web Parts Specialist
Microsoft SharePoint Server 2010 IT Consultant
Progent's Microsoft-certified consultants offer affordable online support and development services to assist your business to design, deploy, manage, and troubleshoot SharePoint 2010 installations that can involve web sites that can function as portals, extranets, document management applications, wikis, data warehouses, business analytics, enterprise-wide search engines, Visio-driven workflows, and other utilities to support and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's popular office productivity applications including Office Excel, Word, Outlook, and Project. Progent can assist you to migrate from earlier releases of SharePoint or move a mix of web applications into a unified and easily managed SharePoint 2010 solution.
After Hours Network Traffic Analysis Cybersecurity Team
Urgent CISSP Certified Security Cybersecurity Organizations GIAC Certified
Global Information Assurance Certification was founded in 1999 to certify the skill of information technology security experts. GIAC certifications are acknowledged by companies and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with all of the network security capabilities covered within GIAC accreditation such as evaluating infrastructure security mechanisms, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
network infrastructure documentation management Engineer
ProSight client credential management Consult
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it.
VMware NSX Software Defined Data Center Consulting
VMware NSX and SRM Consultants
VMware's NSX virtual network technology allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and patches and can produce reports to verify full service recovery, validate Service Level Agreements and prove compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the complete logical network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to plan, configure, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.
Aironet 700 Access Point Computer Consultant
Aironet Outdoor APs Support Outsourcing
Progent's Cisco certified wireless networking experts offer affordable online and onsite support for end-of-life and modern Wave 2 Aironet wireless access points (APs) and Progent can help your business to design and manage wireless environments that include indoor and outside/industrial Aironet access points.
Cybersecurity Companies Firewall and VPN
Intrusion Protection Systems Cybersecurity Consultancies
Progent offers businesses of any size expert support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security companies including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can show you how to design a detailed security strategy and choose the right products from a variety of suppliers to achieve your security objectives while sticking within your budget restraints.
Office Excel 2013 Professional
Microsoft 365 Excel Power Query Design Firms
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide variety of online services to help you to design, program, pilot test, deploy, manage, and troubleshoot business applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to migrate your legacy Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent can provide on-demand support to clients who need a fast solution to a stubborn issue associated with Office Excel and Progent can also provide comprehensive project management support for upgrading or creating line-of-business application software based on Excel. Progent's affordable webinar training classes for Office Excel can be customized to meet the needs of individual users or teams.
Les Kent has a 35-year track record of successful network integration, executive management, marketing, and operations. He has demonstrated a knack for creating elegant IT solutions during his time as as a system designer, software developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major corporations.
Consulting Services iOS patch management
Award Winning Software patch management Consulting
Progent's support services for software and firmware patch management provide businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and tracking updates to your servers, endpoints printers, network appliances such as switches and Wi-Fi access points, and Internet-of-Things devices like sensors and health monitors.
Select Topic: