Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware needs time to steal its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support staff are likely to take longer to recognize a break-in and are least able to mount a quick and coordinated response. The more lateral progress ransomware can achieve within a target's system, the longer it will require to restore basic IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to carry out the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can help businesses in the Porto Alegre metro area to locate and quarantine breached servers and endpoints and protect undamaged resources from being compromised.
If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Porto Alegre
Current variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and attack any available backups. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated recovery nearly impossible and effectively sets the datacenter back to the beginning. Threat Actors (TAs), the hackers behind a ransomware attack, demand a settlement payment for the decryptors required to unlock scrambled files. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an additional payment for not publishing this information or selling it. Even if you can rollback your system to a tolerable point in time, exfiltration can be a big problem according to the sensitivity of the downloaded data.
The restoration work after a ransomware breach has a number of crucial phases, the majority of which can proceed in parallel if the response team has a sufficient number of people with the necessary skill sets.
- Quarantine: This time-critical first response requires arresting the sideways spread of ransomware within your network. The more time a ransomware attack is allowed to go unchecked, the longer and more costly the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Containment activities consist of isolating affected endpoints from the network to block the spread, documenting the IT system, and protecting entry points.
- System continuity: This involves restoring the IT system to a minimal acceptable level of capability with the shortest possible downtime. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their business. This project also requires the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, productivity and mission-critical applications, network topology, and secure remote access. Progent's ransomware recovery team uses state-of-the-art collaboration tools to coordinate the complicated recovery process. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a customer's management and network support staff to prioritize activity and to get critical resources back online as quickly as feasible.
- Data restoration: The work necessary to recover data damaged by a ransomware attack depends on the state of the systems, the number of files that are affected, and what recovery techniques are needed. Ransomware assaults can destroy pivotal databases which, if not carefully shut down, may need to be rebuilt from scratch. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to find clean data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators.
- Setting up advanced antivirus/ransomware defense: ProSight ASM incorporates SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the identical AV technology implemented by some of the world's largest enterprises such as Netflix, Visa, and Salesforce. By providing in-line malware filtering, identification, mitigation, repair and analysis in a single integrated platform, ProSight Active Security Monitoring reduces TCO, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance provider, if there is one. Activities include determining the type of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption capabilities; deciding on a settlement amount with the victim and the insurance carrier; establishing a settlement and timeline with the TA; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the hacker; receiving, reviewing, and using the decryptor utility; troubleshooting failed files; creating a pristine environment; remapping and connecting datastores to reflect precisely their pre-attack state; and restoring physical and virtual devices and services.
- Forensic analysis: This process is aimed at uncovering the ransomware attack's progress throughout the network from beginning to end. This audit trail of the way a ransomware assault travelled within the network assists you to evaluate the impact and uncovers shortcomings in security policies or work habits that need to be corrected to avoid future break-ins. Forensics involves the review of all logs, registry, GPO, AD, DNS, routers, firewalls, schedulers, and core Windows systems to detect changes. Forensics is usually given a top priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is critical that other important recovery processes like business continuity are performed concurrently. Progent maintains a large team of information technology and cybersecurity professionals with the skills needed to carry out activities for containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has delivered online and onsite network services throughout the U.S. for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have been awarded high-level certifications in foundation technologies including Cisco infrastructure, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also has top-tier support in financial management and ERP application software. This scope of skills allows Progent to identify and integrate the surviving parts of your network after a ransomware intrusion and rebuild them rapidly into an operational system. Progent has worked with leading cyber insurance providers like Chubb to help businesses clean up after ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting Services in Porto Alegre
For ransomware system restoration consulting in the Porto Alegre area, phone Progent at 800-462-8800 or visit Contact Progent.