Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Consultant
Ransomware requires time to work its way across a target network. For this reason, ransomware assaults are typically launched on weekends and at night, when support staff are likely to take longer to become aware of a penetration and are less able to organize a rapid and forceful defense. The more lateral movement ransomware is able to manage within a target's network, the longer it will require to recover core operations and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to carry out the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can assist businesses in the Porto Alegre metro area to identify and isolate infected devices and protect undamaged resources from being compromised.
If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Porto Alegre
Current strains of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and infiltrate any accessible system restores and backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make automated restoration almost impossible and basically throws the datacenter back to square one. So-called Threat Actors, the cybercriminals responsible for ransomware attack, insist on a settlement payment for the decryption tools needed to unlock encrypted files. Ransomware assaults also try to exfiltrate files and TAs require an additional settlement for not posting this data or selling it. Even if you can restore your network to a tolerable point in time, exfiltration can pose a major problem depending on the sensitivity of the stolen data.
The recovery work after a ransomware penetration has several distinct stages, most of which can be performed concurrently if the response workgroup has enough members with the required experience.
- Quarantine: This time-critical first step involves arresting the sideways progress of the attack across your network. The longer a ransomware assault is allowed to run unchecked, the longer and more expensive the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Containment activities consist of cutting off infected endpoints from the network to restrict the spread, documenting the environment, and protecting entry points.
- System continuity: This involves bringing back the IT system to a basic acceptable degree of functionality with the least downtime. This effort is typically at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, productivity and line-of-business applications, network architecture, and secure endpoint access management. Progent's recovery team uses advanced collaboration platforms to coordinate the complicated recovery process. Progent understands the importance of working rapidly, tirelessly, and in unison with a customer's management and IT group to prioritize activity and to get vital resources back online as fast as feasible.
- Data recovery: The work required to restore files impacted by a ransomware assault depends on the state of the systems, how many files are affected, and what restore methods are needed. Ransomware attacks can destroy pivotal databases which, if not carefully shut down, might have to be rebuilt from scratch. This can include DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to find clean data. For instance, undamaged Outlook Email Offline Folder Files may have survived on staff desktop computers and laptops that were not connected during the ransomware assault. Progent's Altaro VM Backup experts can help you to utilize immutable backup for cloud object storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by any user including administrators or root users. This provides an extra level of protection and recoverability in the event of a successful ransomware attack.
- Setting up advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the same anti-virus tools deployed by some of the world's biggest corporations such as Netflix, Visa, and Salesforce. By delivering in-line malware filtering, identification, containment, restoration and analysis in a single integrated platform, ProSight ASM reduces TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the insurance carrier, if any. Activities consist of establishing the type of ransomware involved in the assault; identifying and establishing communications the hacker persona; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the insurance carrier; negotiating a settlement and timeline with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and using the decryption utility; debugging decryption problems; creating a pristine environment; remapping and reconnecting datastores to reflect precisely their pre-attack state; and restoring physical and virtual devices and services.
- Forensic analysis: This activity is aimed at learning the ransomware attack's progress across the targeted network from start to finish. This history of the way a ransomware attack progressed within the network assists you to assess the damage and highlights gaps in policies or work habits that should be rectified to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to look for variations. Forensics is typically assigned a top priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is critical that other key activities such as operational continuity are executed concurrently. Progent has an extensive roster of IT and security professionals with the skills needed to carry out activities for containment, business resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has delivered online and on-premises IT services throughout the U.S. for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have been awarded advanced certifications in core technology platforms including Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial and ERP software. This breadth of expertise allows Progent to salvage and integrate the surviving pieces of your information system after a ransomware intrusion and reconstruct them rapidly into a viable system. Progent has worked with leading insurance carriers including Chubb to assist organizations clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Services in Porto Alegre
For ransomware system restoration consulting in the Porto Alegre metro area, phone Progent at 800-462-8800 or see Contact Progent.