Ransomware Hot Line: 800-993-9400

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when IT staff are likely to take longer to recognize a break-in and are least able to organize a rapid and coordinated response. The more lateral movement ransomware is able to manage inside a victim's network, the longer it takes to restore basic operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to complete the urgent first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineer can help organizations in the Porto Alegre area to identify and quarantine breached devices and guard undamaged assets from being compromised.

If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Response Expertise Offered in Porto Alegre
Current variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and invade any available system restores and backups. Data synched to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery almost impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors, the cybercriminals responsible for ransomware assault, insist on a settlement payment for the decryptors needed to recover encrypted files. Ransomware attacks also attempt to exfiltrate information and hackers require an additional settlement in exchange for not posting this data or selling it. Even if you can restore your network to a tolerable point in time, exfiltration can pose a major problem depending on the sensitivity of the stolen information.

The recovery process after a ransomware attack involves several distinct phases, most of which can proceed in parallel if the response workgroup has a sufficient number of people with the required experience.

  • Quarantine: This urgent initial step requires blocking the lateral progress of ransomware within your network. The more time a ransomware assault is allowed to run unrestricted, the longer and more expensive the recovery process. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Containment processes include cutting off infected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves restoring the IT system to a basic useful level of capability with the shortest possible delay. This process is usually the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This project also requires the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and line-of-business applications, network topology, and protected endpoint access. Progent's recovery team uses advanced collaboration platforms to organize the multi-faceted restoration effort. Progent appreciates the importance of working quickly, continuously, and in concert with a customer's management and IT group to prioritize tasks and to get vital resources back online as fast as feasible.
  • Data recovery: The work necessary to restore data impacted by a ransomware assault varies according to the condition of the network, how many files are encrypted, and what recovery methods are required. Ransomware assaults can take down critical databases which, if not carefully shut down, might need to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on Active Directory, and many financial and other business-critical platforms depend on SQL Server. Some detective work could be needed to locate clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and laptops that were off line during the assault.
  • Deploying modern AV/ransomware defense: Progent's ProSight ASM gives small and mid-sized companies the benefits of the identical AV tools deployed by some of the world's largest corporations including Netflix, Visa, and Salesforce. By providing in-line malware blocking, classification, containment, recovery and forensics in a single integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, streamlines management, and expedites recovery. The next-generation endpoint protection (NGEP) built into in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance provider, if any. Activities consist of establishing the kind of ransomware used in the attack; identifying and making contact with the hacker persona; verifying decryption tool; budgeting a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and schedule with the hacker; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the TA; acquiring, reviewing, and using the decryption utility; debugging failed files; creating a pristine environment; mapping and reconnecting drives to match precisely their pre-attack state; and restoring physical and virtual devices and services.
  • Forensic analysis: This process involves uncovering the ransomware attack's storyline throughout the targeted network from start to finish. This history of the way a ransomware attack progressed through the network assists you to evaluate the damage and brings to light weaknesses in security policies or processes that need to be rectified to avoid future breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensics is typically assigned a top priority by the insurance provider. Since forensics can be time consuming, it is vital that other important activities like business continuity are pursued concurrently. Progent has a large roster of information technology and security professionals with the knowledge and experience needed to carry out activities for containment, business resumption, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and onsite network services across the United States for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SBEs includes consultants who have been awarded advanced certifications in core technologies including Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial and ERP application software. This scope of skills gives Progent the ability to identify and integrate the surviving pieces of your IT environment after a ransomware assault and rebuild them rapidly into an operational system. Progent has worked with top insurance carriers like Chubb to assist businesses clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting Services in Porto Alegre
For ransomware cleanup consulting services in the Porto Alegre area, call Progent at 800-993-9400 or see Contact Progent.



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    Microsoft Office Communications Server delivers IM and Real Presence as part of a scalable, world-class package offering advanced security, transparent compatibility with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and improved operational efficiencies, enhanced individual productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-authorized professionals can deliver the expertise needed to realize all the benefits of Office Communications Server across your entire corporation.

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    Progentís Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your business network from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.

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    Progent can supply small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy sensible IT products to improve business processes so they match more closely with your business objectives. Your business can create and install a well thought out information technology plan without incurring the expense of a full-time Chief Information Officer.

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    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the state of critical assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so any potential problems can be addressed before they have a chance to impact your business.

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    Microsoft supports transparent hybrid environments that integrate Office 365 and local Exchange systems. This allows you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on time and on budget.

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