Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support staff are likely to be slower to recognize a penetration and are less able to organize a quick and coordinated defense. The more lateral movement ransomware is able to make within a target's system, the more time it takes to recover basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to complete the time-critical first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can help organizations in the Porto Alegre area to identify and isolate breached servers and endpoints and protect undamaged assets from being penetrated.

If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Porto Alegre
Modern strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and infiltrate any available backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make automated recovery almost impossible and effectively knocks the IT system back to square one. Threat Actors, the hackers responsible for ransomware attack, demand a settlement payment for the decryption tools needed to recover encrypted files. Ransomware assaults also try to exfiltrate files and hackers require an extra ransom for not publishing this information or selling it. Even if you can rollback your system to a tolerable date in time, exfiltration can be a big problem according to the sensitivity of the stolen data.

The recovery work subsequent to ransomware attack has a number of distinct phases, most of which can be performed in parallel if the response workgroup has enough members with the required skill sets.

  • Quarantine: This time-critical initial response involves blocking the lateral spread of the attack across your IT system. The more time a ransomware attack is allowed to go unchecked, the more complex and more expensive the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware recovery engineers. Quarantine processes include isolating affected endpoint devices from the rest of network to minimize the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This covers restoring the network to a minimal acceptable degree of capability with the least delay. This effort is typically the top priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their business. This activity also requires the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, office and line-of-business apps, network architecture, and safe remote access. Progent's recovery experts use state-of-the-art collaboration platforms to coordinate the complex recovery process. Progent understands the urgency of working rapidly, continuously, and in unison with a customer's management and IT group to prioritize tasks and to put critical services on line again as quickly as feasible.
  • Data recovery: The work required to recover data damaged by a ransomware attack depends on the state of the network, how many files are affected, and which recovery methods are required. Ransomware assaults can take down key databases which, if not carefully shut down, may have to be reconstructed from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on Active Directory, and many financial and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be required to locate clean data. For instance, non-encrypted OST files may exist on staff PCs and laptops that were off line at the time of the ransomware attack. Progent's Altaro VM Backup experts can help you to deploy immutability for cloud storage, enabling tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by anyone including administrators or root users. Immutable storage provides another level of protection and recoverability in the event of a successful ransomware attack.
  • Deploying advanced AV/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and mid-sized companies the benefits of the same anti-virus technology implemented by many of the world's largest enterprises including Walmart, Visa, and Salesforce. By delivering real-time malware filtering, classification, containment, recovery and analysis in a single integrated platform, Progent's ProSight ASM lowers TCO, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the insurance provider, if any. Services consist of establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement with the victim and the insurance provider; negotiating a settlement and schedule with the TA; confirming adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the TA; acquiring, reviewing, and using the decryptor tool; troubleshooting failed files; creating a pristine environment; remapping and reconnecting datastores to match exactly their pre-encryption condition; and reprovisioning machines and software services.
  • Forensics: This process involves learning the ransomware assault's progress across the targeted network from beginning to end. This audit trail of the way a ransomware assault travelled within the network assists your IT staff to assess the impact and brings to light gaps in rules or processes that should be rectified to prevent future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for changes. Forensics is usually given a high priority by the insurance provider. Since forensics can be time consuming, it is vital that other key activities such as operational continuity are executed in parallel. Progent maintains an extensive roster of information technology and data security professionals with the knowledge and experience needed to carry out the work of containment, operational resumption, and data restoration without disrupting forensics.
Progent's Background
Progent has provided online and on-premises network services throughout the United States for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have been awarded advanced certifications in core technologies such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP application software. This scope of skills gives Progent the ability to salvage and consolidate the surviving pieces of your information system after a ransomware intrusion and rebuild them quickly into a functioning network. Progent has collaborated with leading cyber insurance carriers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware System Restoration Consulting Services in Porto Alegre
For ransomware system restoration expertise in the Porto Alegre metro area, phone Progent at 800-462-8800 or see Contact Progent.



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    Progent is convinced that a well designed and executed information system can be a vital factor for enabling a company's growth, and Progent follows this philosophy in our corporate system environment. Progent has built a fault-tolerant virtual office network that enables our in-house engineers and certified contractors to deliver fast and efficient support, cooperate closely on complex projects, and experience career and personal maturity from being a member of an exciting business culture of personal drive and freedom.

  • ProSight Reporting Auvik Network Managemrnt Online Help ProSight Reporting Ticketing IT Services
  • Professional ProSight Email Guard Content Filtering Service 24/7 ProSight Email Encryption Consulting Services
  • Professionals MSP360 SQL Backup MSP360 Exchange Mailbox Backup Computer Engineer
  • Porto Alegre Egregor Crypto-Ransomware Recovery Rio Grande do Sul State
  • Progent Cybersecurity Experts Consulting Services Progent Security Experts in the News Engineers
  • Progent Management Network Administration Progent Management Team Small Business IT Outsourcing
  • Protect NodeZero Certified Threat Assessment NodeZero Cybersecurity Pen Testing Firewall Configuration
  • Porto Alegre Conti Crypto-Ransomware System-Rebuild Porto Alegre, Rio Grande do Sul
  • RIM Blackberry Support BlackBerry Desktop Manager Technology Professional
  • Redhat Linux Consultants Professionals Mandriva Linux

  • Expert Microsoft Certified Windows Server 2019 upgrade Support and Integration
    24/7 Windows Server 2019 Kubernetes Containers Support Outsourcing

    Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.

  • Remote Consulting ISA Server 2006 ISA 2006 Firewall Specialists

  • Hornetsecurity Altaro VM Backup and Hyper-V IT Services
    Hornetsecurity Altaro VM Backup Offsite Engineer

    Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to assist you to plan, install, optimize and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.

  • Porto Alegre Netwalker Crypto-Ransomware Remediation Porto Alegre, RS
  • Remote Online Technical Support 802.11 Wireless LAN WiFi 6/6E Specialists
  • Remote Support Services Windows Server 2012 R2 Hyper-V Virtual Switch Windows Server 2012 R2 Clustering Network Consultant

  • 24x7 Call Center Technical Support
    Network Support Help Desk Computer Engineer

    The Help Desk service delivery structure used by Progent's Technical Response Center offers small organizations an affordable option to reliance on freelance service individuals by offering broad expertise accessible to multiple engineering teams, optional 24x7 availability of emergency assistance, fast escalation to appropriate engineers for solving even the most difficult issues, service consistency and reliability, quick follow through enforced by veteran IT service managers, a variety of convenient mechanisms for requesting support tasks, and excellent process visibility enabled by trouble ticket updates and accessible through a web portal.

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  • Remote Support scom 2016 ACS database scom 2016 Windows Server 2016 integration Technical Support
  • Rio Grande do Sul 24x7x365 Porto Alegre Ransomware Recovery Help Porto Alegre 24x7x365 Ransomware Recovery Support Services Porto Alegre, RS

  • Microsoft Azure hybrid cloud solutions Specialists
    Specialist Microsoft Azure hybrid cloud solutions

    Progent can assist companies of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the typical errors small companies make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.

  • Ryuk Ransomware Hot Line Porto Alegre-Canoas Ransomware Cleanup and Recovery Rio Grande do Sul State
  • SCOM 2012 Cloud Monitoring Consultants 24-7 Data center Monitoring Consultants
  • SQL 2008 Reporting Services Contract Programmer SQL Programming Companies
  • SQL Server 2014 Database Migration Online Consulting SQL Server 2014 In-memory OLTP Network Consulting
  • SQL Server 2016 Disaster Recovery Technology Consulting Services Computer Consultant SQL Server 2016 Database Migration
  • SQL Server 2019 Migration Integration Services SQL Server 2019 and Hyper-V Troubleshooting
  • Security Consulting Firm Porto Alegre Porto Alegre-Novo Hamburgo Network Integration
  • Security Patch Management Troubleshooting Intune Conditional Access Support and Integration
  • Porto Alegre, RS Porto Alegre Dharma Ransomware Recovery
  • Services Documentation Online Consulting Service Reports Consultant
  • Services Lync Server 2013 PSTN Gateway After Hours Lync Server 2013 Front End Server Professional
  • Setup Consultancy Services Microsoft SQL Server Porto Alegre, Rio Grande do Sul Network Security Consulting Microsoft SQL Server 2016
  • SharePoint 2019 and SQL Server Setup and Support SharePoint 2019 OneDrive Sync Client Online Technical Support

  • Exchange 2007 Integration Support
    Microsoft Exchange 2007 Engineer

    Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to complete your project rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 that are best aligned to your business goals.

  • Shared Network Support Help Desk Online Technical Support Service Desk Sharing IT Consultant
  • Small Business 100 Access Point Support and Help CCIE Certified Small Business WAP361 Consulting
  • Small and Midsize Business Server Integrators Computer Expert Small and Midsize Business
  • Snatch ransomware recovery Consultant ransomware cleanup and file restore Specialist

  • Work from Home IP Voice Information Technology Consulting
    24-Hour Work at Home IP Voice Support and Setup

    Progent can help small and medium-size organizations to set up VoIP solutions to give their remote workforce the benefit of seamless access to the corporate phone network.

  • State of Rio Grande do Sul Ubuntu Linux, Sun Solaris, UNIX On-site Support Mandrake Linux, Solaris, UNIX Configuration Porto Alegre
  • Sun Solaris Information Technology Consulting Online Support Sun Solaris
  • Supplemental Network Support Staffing Support Services Consulting Porto Alegre IT Staffing Temps for IT Support Organizations
  • Porto Alegre Nephilim Ransomware Rollback
  • Support Exchange 2010 Planning 24x7x365 Microsoft Certified Computer Engineer Exchange 2010 Migration
  • Porto Alegre Ryuk Remote Ransomware Remediation Experts Porto Alegre, State of Rio Grande do Sul
  • Support and Integration Windows Server 2019 Windows Time Service Windows Server 2019 System Insights Computer Consulting
  • System Center MOM Services Professional Microsoft Operations Manager

  • UNIX Online Computer Outsourcing Consultants
    24 Hour Solaris Remote Engineer

    Progent provides nationwide remote phone support and consulting services for businesses who run UNIX, Linux, or Solaris environments or whose IT systems include a combination of UNIX and Microsoft Windows technology. Remote technical support provides maximum leverage for your information technology budget by extending client productivity and shortening the time charged for computer analysis and repair. Sophisticated online support technology and experienced technicians and consultants combine to enable Progent to solve the majority of IT problems without wasting time and money by traveling to your location. In the vast majority of situations your network problems can be remediated by telephone or via a combination of phone help and remote access. Progent can make available Cisco CCIE network experts and CISSP premier security specialists to assist you with the most challenging network problems.

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  • Technology Professional NetDocs Planning NetDocuments ndMail Consultants

  • Ekahau Onsite Wi-Fi Site Survey Professional
    IT Services Ekahau Wi-Fi Network Management

    Progent's Ekahau-certified Wi-Fi experts can help your business to plan, deploy, optimize, manage and debug a Wi-Fi solution customized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.

  • Technology Professional ransomware cleanup and restore Specialists WannaCry ransomware recovery
  • Texas Designers Alaska Consulting Group
  • Top Quality ISA Server 2006 Network Consulting Internet Security and Acceleration Server 2006 Remote Troubleshooting
  • Top Ranked NodeZero Certified Cybersecurity Pen Testing Technology Consulting Network Consultant NodeZero Certified Penetration Testing
  • Top Ranked Professional Duo Identity Authentication Top Zero Trust Security Technical Support
  • Top Rated Barracuda Backup Planning IT Services Barracuda Backup Integration Remote Consulting
  • Top Rated Email Link Protection Specialists Services Email Policy Management
  • Training Professional Quark After Hours MOTU Digital Performer Instruction

  • Integration Microsoft Exchange
    Biggest Consultant Services Microsoft Exchange

    Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2003 migration strategy that avoids network downtime, reduces ongoing support demands, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.

  • UNIX Upgrade Upgrade UNIX
  • Porto Alegre Conti Ransomware Operational Recovery Rio Grande do Sul
  • Ubiquiti UniFi XG switch Professionals Ubiquiti UniFi Mobile App Professionals
  • Urgent Email Policy Management Consulting Services Cloud Protection for Email Consult
  • Virtual Help Desk IT Services Integration Shared Help Desk Ticketing

  • System Center 2016 Troubleshooting IT Consulting
    System Center 2016 and Intune On-site Technical Support

    Small to middle size businesses can now get all the advantages of System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced network service programs, small and midsize businesses can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide small company information systems world-class availability, protection, and productivity.

  • Windows 2019 Hyper-V Specialists Windows Server 2019 LEDBAT Online Consulting
  • Windows 7 Migration Support Setup and Support Microsoft Windows 7
  • Windows Desktop Simulation on macOS Consultants Technology Consulting Microsoft Virtual PC for Mac
  • Windows Server 2019 Failover Clusters Support Services Windows Server 2019 Multi-domain clusters Integration Services

  • Microsoft 365 Technical Support
    Microsoft Expert Office 365 Publisher Integration Online Consulting

    Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based products and services.

  • Windows, UNIX, Solaris Computer Consultants Technical Support Windows and Solaris
  • Wireless Case Study Wireless Integration Case Study
  • Work from Home Employees Porto Alegre Expertise - Backup/Recovery Systems Expertise Rio Grande do Sul At Home Workers Consultants in Porto Alegre - Data Protection Solutions Consulting Porto Alegre, State of Rio Grande do Sul

  • ProSight Email Zero Hour Protection Consulting Services
    ProSight Email Guard Spam Filtering Consulting

    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.

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