Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT personnel are likely to take longer to become aware of a breach and are least able to organize a quick and forceful defense. The more lateral movement ransomware can make within a target's network, the more time it will require to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to complete the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist organizations in the Porto Alegre metro area to locate and quarantine infected devices and guard clean resources from being penetrated.

If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Porto Alegre
Modern variants of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and attack any accessible system restores. Files synched to the cloud can also be impacted. For a poorly defended environment, this can make system recovery nearly impossible and basically throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom payment for the decryption tools required to unlock scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs require an additional settlement in exchange for not posting this data or selling it. Even if you are able to rollback your system to a tolerable date in time, exfiltration can pose a major problem depending on the sensitivity of the downloaded information.

The restoration work after a ransomware attack involves several crucial phases, most of which can proceed concurrently if the recovery workgroup has enough members with the required experience.

  • Containment: This urgent initial response involves blocking the sideways progress of ransomware within your IT system. The more time a ransomware assault is permitted to go unchecked, the longer and more costly the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Containment processes include isolating infected endpoint devices from the network to restrict the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This covers bringing back the IT system to a minimal useful level of functionality with the least downtime. This process is usually the top priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This project also demands the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and mission-critical applications, network architecture, and secure endpoint access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to coordinate the multi-faceted restoration effort. Progent understands the urgency of working rapidly, tirelessly, and in concert with a client's management and IT staff to prioritize activity and to get critical services back online as quickly as possible.
  • Data recovery: The work necessary to recover data damaged by a ransomware attack varies according to the condition of the systems, the number of files that are encrypted, and what restore techniques are required. Ransomware assaults can destroy key databases which, if not carefully shut down, might have to be rebuilt from scratch. This can include DNS and AD databases. Exchange and SQL Server rely on AD, and many ERP and other business-critical applications depend on Microsoft SQL Server. Often some detective work may be required to find clean data. For example, non-encrypted OST files may exist on staff desktop computers and laptops that were off line at the time of the ransomware attack.
  • Deploying modern AV/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and medium-sized companies the advantages of the same AV technology used by some of the world's biggest enterprises such as Walmart, Visa, and NASDAQ. By providing in-line malware filtering, identification, mitigation, recovery and forensics in one integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the victim and the cyber insurance carrier, if there is one. Services include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement with the victim and the insurance carrier; establishing a settlement and timeline with the hacker; checking compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the hacker; acquiring, reviewing, and operating the decryptor utility; troubleshooting failed files; creating a pristine environment; remapping and connecting drives to reflect exactly their pre-encryption condition; and restoring machines and services.
  • Forensic analysis: This process involves uncovering the ransomware assault's storyline across the targeted network from start to finish. This audit trail of the way a ransomware assault progressed through the network assists you to evaluate the damage and brings to light gaps in rules or work habits that should be rectified to prevent later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensics is commonly given a high priority by the cyber insurance provider. Since forensics can be time consuming, it is essential that other important activities such as business resumption are executed in parallel. Progent maintains a large roster of IT and security professionals with the skills needed to perform activities for containment, business resumption, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has delivered online and on-premises network services throughout the United States for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have earned high-level certifications in foundation technologies such as Cisco networking, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to salvage and consolidate the undamaged parts of your IT environment following a ransomware attack and rebuild them rapidly into a viable system. Progent has worked with top insurance carriers like Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware Recovery Consulting in Porto Alegre
For ransomware system restoration services in the Porto Alegre metro area, phone Progent at 800-462-8800 or visit Contact Progent.



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    Microsoft Windows 2003 Cluster Server Online Troubleshooting

    Progent offers Windows Cluster Server assistance to help your organization utilize non-stop clustered servers designed to provide 100% uptime. Windows cluster servers for fault-tolerant systems include Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By assisting you t build high availability server clustering environments powered by Microsoft Windows Server 2003 Cluster, Progent's Premier Windows professionals make sure that your high availability clustered servers are set up to optimize the competitive advantage of your computer network.

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  • Forefront Threat Management Gateway 2010 Troubleshooting
    Microsoft Forefront TMG Online Consulting

    Forefront TMG 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that delivers a single-server solution for an array of security features including an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, permits custom reports powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist you to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist you to migrate economically to Forefront Threat Management Gateway from ISA Server.

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  • Remote System Consulting Small Office
    Small Office Outsourcing Services

    Progent delivers the services of Microsoft and Cisco-Certified IT consulting professionals to show clients economical alternatives to help companies maximize the value of Microsoft and Cisco products. For environments that range from small offices to large corporations, Progent's expert consultants can assist you to enhance your network's e-mail architecture, protection, availability, throughput, and system administration.

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  • ProSight ESP Behavior-based Security Engineers
    iPhone Security Outsourcing

    Progent's ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate action. Progent can also help you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware.

  • Urgent Shared Help Desk Ticketing Online Troubleshooting CISSP Certified Security Supplemental Helpdesk Support Outsourcing
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  • After Hours Microsoft Expert SCDPM 2016 Computer Consultants
    Engineer System Center 2016 and Office 365 Integration

    System Center 2016 provides important improvements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS environments that incorporate Linux, Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of System Center 2016, expand or tune your current one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center solution.

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  • Remote Monitoring and Reporting Integration Services
    Microsoft Operations Manager Consultant

    Progent offers a variety of IT support packages for small businesses. These information technology outsourcing and server monitoring services are built around the anticipatory problem solving capabilities of System Center Operations Manager 2007, a next-generation server and IT support product that monitors the reliability, performance, and security of your network and isolates potential problems before they can disrupt your system. With Progent's affordably priced network support programs, small businesses can choose a basic co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution.

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  • CISA Certified Security Audit Technology Professional
    CISA Certified Network Security Audit

    The Certified Information Systems Auditor credential is an important qualification that signifies mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants pass a comprehensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional able to help businesses in the areas of information systems audit process, information technology enforcement, systems and architecture lifecycle, information technology support, safeguarding of data resources, and business continuity preparedness.

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  • Microsoft Azure VPN configuration Integration Firm
    Cisco and Microsoft Certified Experts Microsoft Azure IPsec configuration Programmer

    Progent's consultants can assist you with every stage of Azure cloud migration such as needs definition, readiness evaluation, system architecture, pre-production testing, deployment, centralized management, performance tuning, license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help your IT staff to set up and debug firewalls and VPN tunnels so your users can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure services.

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  • Largest SharePoint 2003 Consultant Services
    Microsoft Experts Office SharePoint Server 2003 Remote Consulting

    Progent's Microsoft-certified consultants offer small and midsize companies computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central location for your workers or customers to access, manage, distribute and interact with useful data, files, and software and to interact with one another. It enables faster and more intelligent decisions, more effective access across teams and more economical business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible within and without an organization. Windows SharePoint Services connect workers, clients, workgroups and projects with the data they've created in a manner that makes data easy to locate, download and apply.


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