Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware needs time to work its way through a target network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT staff may take longer to recognize a breach and are least able to mount a quick and coordinated defense. The more lateral movement ransomware is able to make within a target's network, the more time it takes to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to take the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist organizations in the Webster metro area to locate and quarantine breached devices and protect undamaged resources from being compromised.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Webster
Modern strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and attack any available system restores. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make system recovery almost impossible and effectively knocks the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom payment for the decryptors required to recover encrypted files. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs require an extra payment in exchange for not posting this data on the dark web. Even if you are able to rollback your network to an acceptable point in time, exfiltration can be a major issue according to the nature of the downloaded data.
The recovery process after a ransomware penetration involves a number of distinct stages, the majority of which can be performed in parallel if the response team has enough members with the required experience.
- Quarantine: This time-critical first response involves blocking the lateral spread of ransomware across your IT system. The more time a ransomware attack is allowed to run unchecked, the longer and more costly the recovery effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes include cutting off affected endpoint devices from the rest of network to minimize the contagion, documenting the IT system, and protecting entry points.
- Operational continuity: This involves bringing back the network to a minimal acceptable degree of capability with the least delay. This effort is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This activity also demands the broadest range of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, office and mission-critical apps, network topology, and safe endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration tools to coordinate the multi-faceted restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a client's management and network support staff to prioritize tasks and to put essential services back online as fast as feasible.
- Data restoration: The effort necessary to restore files damaged by a ransomware assault depends on the state of the systems, how many files are affected, and which restore methods are required. Ransomware attacks can destroy key databases which, if not carefully shut down, may have to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical applications are powered by SQL Server. Some detective work could be required to locate undamaged data. For example, non-encrypted OST files may exist on staff desktop computers and notebooks that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users.
- Implementing modern AV/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and mid-sized businesses the advantages of the identical AV tools used by many of the world's biggest corporations including Walmart, Citi, and Salesforce. By providing real-time malware filtering, identification, mitigation, recovery and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the insurance provider, if there is one. Services include establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement with the victim and the cyber insurance provider; negotiating a settlement amount and timeline with the TA; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, reviewing, and operating the decryptor tool; debugging failed files; building a pristine environment; remapping and reconnecting datastores to reflect precisely their pre-encryption state; and recovering physical and virtual devices and services.
- Forensics: This process involves uncovering the ransomware assault's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware assault progressed through the network helps you to assess the impact and brings to light vulnerabilities in security policies or work habits that should be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies. Forensics is usually given a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is vital that other important recovery processes such as operational continuity are pursued in parallel. Progent has a large team of IT and security experts with the knowledge and experience required to perform the work of containment, business resumption, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered online and on-premises network services across the United States for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technologies such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to identify and integrate the undamaged parts of your network after a ransomware assault and rebuild them rapidly into a viable network. Progent has worked with top insurance providers including Chubb to assist businesses clean up after ransomware assaults.
Contact Progent for Ransomware System Recovery Expertise in Webster
For ransomware system restoration services in the Webster area, call Progent at 800-462-8800 or see Contact Progent.