Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware requires time to steal its way through a target network. For this reason, ransomware assaults are typically launched on weekends and at night, when IT staff are likely to take longer to recognize a break-in and are least able to organize a quick and forceful defense. The more lateral progress ransomware can manage within a target's network, the longer it takes to restore basic operations and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to carry out the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can assist businesses in the Sandy Springs metro area to identify and isolate breached servers and endpoints and guard undamaged assets from being compromised.
If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in Sandy Springs
Current strains of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any accessible system restores. Files synchronized to the cloud can also be impacted. For a poorly defended network, this can make automated recovery nearly impossible and basically throws the IT system back to square one. Threat Actors, the cybercriminals behind a ransomware attack, demand a ransom fee in exchange for the decryptors required to unlock scrambled files. Ransomware assaults also try to exfiltrate information and hackers require an extra settlement for not posting this data or selling it. Even if you are able to restore your system to an acceptable date in time, exfiltration can pose a big problem according to the nature of the stolen information.
The restoration work subsequent to ransomware penetration involves a number of crucial phases, the majority of which can proceed in parallel if the recovery team has enough members with the required skill sets.
- Containment: This urgent first response requires blocking the sideways spread of the attack across your network. The more time a ransomware attack is permitted to go unrestricted, the longer and more costly the restoration process. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Quarantine activities include cutting off affected endpoint devices from the rest of network to restrict the spread, documenting the IT system, and securing entry points.
- System continuity: This involves restoring the IT system to a basic acceptable level of functionality with the shortest possible downtime. This effort is usually at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also requires the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, productivity and mission-critical apps, network topology, and protected remote access management. Progent's recovery experts use state-of-the-art collaboration platforms to organize the multi-faceted restoration effort. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a customer's managers and IT staff to prioritize activity and to put vital resources back online as quickly as possible.
- Data recovery: The work necessary to recover files damaged by a ransomware attack varies according to the condition of the systems, how many files are affected, and what restore methods are required. Ransomware assaults can take down key databases which, if not properly shut down, might need to be rebuilt from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other business-critical platforms are powered by Microsoft SQL Server. Often some detective work may be required to find clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and laptops that were not connected during the ransomware assault.
- Implementing modern antivirus/ransomware defense: Progent's Active Security Monitoring offers small and medium-sized companies the advantages of the identical anti-virus tools implemented by some of the world's largest enterprises including Walmart, Visa, and Salesforce. By providing real-time malware blocking, detection, mitigation, recovery and forensics in one integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and expedites operational continuity. The next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance provider, if any. Activities include determining the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption tool; deciding on a settlement with the ransomware victim and the cyber insurance carrier; establishing a settlement and timeline with the TA; checking adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the TA; receiving, learning, and using the decryptor tool; debugging decryption problems; building a clean environment; mapping and connecting datastores to match precisely their pre-encryption condition; and restoring computers and software services.
- Forensics: This activity is aimed at uncovering the ransomware attack's progress across the network from start to finish. This history of how a ransomware attack travelled within the network assists your IT staff to assess the impact and brings to light vulnerabilities in rules or processes that should be corrected to prevent future breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensic analysis is commonly assigned a top priority by the cyber insurance provider. Since forensic analysis can take time, it is critical that other key recovery processes like operational resumption are executed in parallel. Progent has a large roster of information technology and cybersecurity professionals with the skills needed to perform activities for containment, business continuity, and data restoration without disrupting forensics.
Progent has provided online and onsite IT services across the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes professionals who have earned advanced certifications in foundation technologies including Cisco networking, VMware, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning application software. This scope of skills allows Progent to identify and integrate the surviving parts of your network following a ransomware assault and rebuild them quickly into an operational network. Progent has collaborated with leading insurance providers including Chubb to help organizations recover from ransomware attacks.
Contact Progent for Ransomware System Recovery Services in Sandy Springs
For ransomware recovery services in the Sandy Springs metro area, phone Progent at 800-462-8800 or visit Contact Progent.