Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel are likely to take longer to become aware of a breach and are less able to mount a rapid and forceful defense. The more lateral progress ransomware can achieve inside a target's network, the longer it takes to restore core operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can help organizations in the Sandy Springs area to identify and quarantine breached devices and guard undamaged assets from being compromised.

If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Sandy Springs
Modern variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and infiltrate any accessible system restores and backups. Data synchronized to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration nearly impossible and basically knocks the IT system back to square one. So-called Threat Actors, the hackers responsible for ransomware assault, insist on a ransom fee for the decryptors required to recover scrambled files. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers demand an additional settlement in exchange for not publishing this information on the dark web. Even if you can rollback your network to an acceptable date in time, exfiltration can be a big issue according to the nature of the downloaded information.

The restoration process subsequent to ransomware attack has several crucial stages, most of which can proceed concurrently if the recovery workgroup has enough members with the necessary skill sets.

  • Quarantine: This time-critical initial response involves blocking the sideways spread of the attack within your network. The longer a ransomware attack is allowed to go unchecked, the longer and more costly the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Containment processes consist of isolating infected endpoint devices from the rest of network to block the contagion, documenting the environment, and protecting entry points.
  • Operational continuity: This involves restoring the network to a minimal useful level of capability with the shortest possible downtime. This process is usually at the highest level of urgency for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also demands the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and line-of-business applications, network architecture, and secure remote access management. Progent's recovery team uses state-of-the-art workgroup platforms to coordinate the complex recovery process. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a client's management and network support group to prioritize activity and to put vital services back online as fast as possible.
  • Data recovery: The work necessary to restore files impacted by a ransomware assault depends on the state of the systems, how many files are encrypted, and which recovery techniques are required. Ransomware attacks can take down pivotal databases which, if not gracefully shut down, may need to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on Active Directory, and many ERP and other mission-critical applications depend on Microsoft SQL Server. Often some detective work could be needed to find undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and laptops that were off line at the time of the assault.
  • Implementing modern AV/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized companies the advantages of the same anti-virus technology deployed by many of the world's largest enterprises including Netflix, Visa, and Salesforce. By providing in-line malware blocking, detection, mitigation, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring cuts total cost of ownership, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a certified SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires close co-operation with the victim and the cyber insurance provider, if any. Activities consist of establishing the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the hacker; acquiring, learning, and using the decryption utility; troubleshooting decryption problems; creating a clean environment; remapping and connecting datastores to reflect exactly their pre-attack condition; and restoring physical and virtual devices and software services.
  • Forensics: This activity is aimed at discovering the ransomware assault's storyline throughout the targeted network from start to finish. This history of the way a ransomware assault travelled within the network assists your IT staff to assess the impact and highlights shortcomings in policies or work habits that need to be rectified to prevent later break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for changes. Forensic analysis is usually given a high priority by the insurance carrier. Because forensics can take time, it is vital that other important recovery processes such as operational resumption are performed concurrently. Progent maintains a large team of information technology and cybersecurity experts with the knowledge and experience needed to carry out the work of containment, business continuity, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has delivered remote and onsite network services throughout the United States for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in foundation technologies such as Cisco networking, VMware virtualization, and major distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning applications. This breadth of expertise gives Progent the ability to identify and integrate the undamaged pieces of your network after a ransomware intrusion and rebuild them rapidly into a functioning network. Progent has collaborated with leading insurance providers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware System Restoration Consulting Services in Sandy Springs
For ransomware recovery consulting in the Sandy Springs metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

  • Teleworker Network Consultants After Hours At Home Workers Specialists

  • WSUS Consultants
    Microsoft SUS Professionals

    Microsoft Windows Server Update Services allows information technology administrators to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft WSUS such as planning the Microsoft Software Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your network environment.

  • Teleworkers Sandy Springs Guidance - Data Protection Technology Expertise Sandy Springs-Cumberland 24/7/365 Telecommuters Sandy Springs Expertise - Backup Technology Consulting Sandy Springs-Cobb County
  • Temporary Network Support Staffing Support Services Consulting Expertise Sandy Springs-Cobb County, GA Supplemetary IT Staffing for Network Service Groups Sandy Springs
  • Sandy Springs Ryuk Remote Crypto-Ransomware Mitigation Experts Sandy Springs-Buckhead, Georgia
  • Urgent Unity Online Support Services Unity Express Remote Consulting
  • VMM Management Server Consulting Services SCVMM 2012 Hyper-V Clusters Consultant Services

  • 24x7 SonicWall TZ600 Firewall Firewall Network Install
    SonicWall NSA 6650 Firewall Security Consultant

    Progent's SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your business practices.

  • WAP Outsourcing Aironet 2700 Access Point Computer Consultant

  • Support Apple iPhone and Windows integration
    IT Consultants Mac and Windows

    Progent's support experts in Mac and Microsoft Windows technology can help you combine Mac and Windows systems into seamless networks with resource sharing and collaboration functionality. Allowing efficient co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class support to businesses that depend on these technologies to maintain their competitive edge. Progent's consultants can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

  • Windows Consultancies Sandy Springs-Fulton County Support Organization Windows 2008 Server Sandy Springs-Dunwoody
  • Windows Hyper-V 2016 Shielded VMs Network Consultant 24 Hour Hyper-V 2016 Containers Integration Services
  • Windows Server 2003 Engineers Engineers Windows Server 2003
  • Windows Server 2012 R2 Hyper-V 3.0 Specialist Consulting Windows Server 2012 R2 Hyper-V

  • Skype for Business 2015 Support Services
    Skype for Business high availability Specialists

    Microsoft Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management through integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence experts offer online and on-premises support services to help you to manage and repair your existing Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.

  • Windows Server 2016 Disaster Recovery Planning Consultant Windows Server 2016 Stretch Clusters Professionals
  • Work from Home Conferencing Specialist At Home Workforce Video Conferencing Online Technical Support

  • Remote Support Services Two-factor Authentication (2FA)
    Zero Trust Cybersecurity Support

    Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Google Android, and other out-of-band devices.

  • Work from Home Employees Sandy Springs Guidance - Endpoint Security Systems Assistance Sandy Springs-Cobb County Sandy Springs-Cumberland 24 Hour At Home Workers Sandy Springs Expertise - Cybersecurity Solutions Consultants
  • ransomware removal and restore Consulting Services Consulting ransomware removal and recovery

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