Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when support staff may take longer to recognize a penetration and are least able to mount a quick and coordinated defense. The more lateral progress ransomware is able to manage inside a victim's system, the longer it will require to recover basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to take the urgent first step in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can help organizations in the Clearwater area to identify and quarantine breached servers and endpoints and guard clean resources from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Clearwater
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any available system restores. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration nearly impossible and effectively knocks the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a settlement fee for the decryptors required to recover scrambled data. Ransomware assaults also try to exfiltrate files and hackers require an extra payment for not posting this information or selling it. Even if you are able to restore your network to an acceptable date in time, exfiltration can be a major problem depending on the nature of the stolen information.

The restoration process after a ransomware attack involves several distinct phases, the majority of which can proceed in parallel if the response team has a sufficient number of people with the required experience.

  • Quarantine: This time-critical first step involves blocking the sideways progress of ransomware across your network. The longer a ransomware assault is permitted to go unrestricted, the more complex and more expensive the recovery effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Containment activities consist of isolating affected endpoint devices from the network to restrict the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This covers bringing back the network to a basic useful level of functionality with the least downtime. This effort is usually the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This project also demands the widest array of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and line-of-business apps, network architecture, and safe remote access management. Progent's recovery experts use advanced workgroup tools to coordinate the complex recovery effort. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a client's management and network support group to prioritize tasks and to get critical services on line again as quickly as feasible.
  • Data restoration: The effort necessary to recover data impacted by a ransomware attack depends on the condition of the network, the number of files that are affected, and which restore techniques are required. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, may have to be rebuilt from scratch. This can include DNS and AD databases. Exchange and SQL Server rely on Active Directory, and many ERP and other business-critical applications depend on Microsoft SQL Server. Often some detective work could be required to locate undamaged data. For example, non-encrypted OST files may exist on employees' desktop computers and notebooks that were off line during the assault.
  • Implementing advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and mid-sized companies the benefits of the identical anti-virus tools used by many of the world's largest corporations including Netflix, Visa, and NASDAQ. By providing real-time malware blocking, detection, mitigation, recovery and forensics in a single integrated platform, Progent's ProSight ASM reduces TCO, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance provider, if any. Activities consist of determining the kind of ransomware involved in the attack; identifying and establishing communications the hacker persona; testing decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance carrier; establishing a settlement amount and timeline with the TA; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency transfer to the TA; acquiring, reviewing, and using the decryptor tool; debugging decryption problems; building a clean environment; mapping and connecting datastores to match exactly their pre-attack state; and recovering machines and software services.
  • Forensics: This activity is aimed at discovering the ransomware attack's progress across the targeted network from start to finish. This audit trail of how a ransomware attack progressed within the network helps you to evaluate the damage and brings to light gaps in security policies or work habits that need to be corrected to prevent later breaches. Forensics involves the review of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensics is usually assigned a top priority by the cyber insurance provider. Because forensic analysis can take time, it is critical that other key activities like operational resumption are performed in parallel. Progent has a large team of information technology and cybersecurity experts with the knowledge and experience required to perform the work of containment, business continuity, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the United States for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technology platforms such as Cisco infrastructure, VMware, and major Linux distros. Progent's data security consultants have earned prestigious certifications including CISA, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has guidance in financial management and ERP application software. This broad array of expertise allows Progent to salvage and consolidate the surviving parts of your network following a ransomware intrusion and reconstruct them quickly into a viable system. Progent has collaborated with top cyber insurance providers like Chubb to help businesses recover from ransomware assaults.

Contact Progent for Ransomware Recovery Services in Clearwater
For ransomware recovery expertise in the Clearwater area, call Progent at 800-462-8800 or visit Contact Progent.



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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it.

  • Progent Small Businesses Network Manager Progent Small Business Information Technology Outsourcing Group
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  • Remote Cisco Firepower URL Filtering On-site Support Emergency Firepower Support and Integration
  • Remote Workforce Data Protection Consulting Services 24-Hour At Home Workforce Data Protection Specialist
  • Risk Assessment Help and Support CRISC Cybersecurity On-site Technical Support
  • SCOPIA Video Conferencing Engineers Tandberg T3 Telepresence Consultancy
  • SCVMM 2012 and VMware Network Consultant SCVMM Migration Online Technical Support
  • SMS Server Upgrade Professionals Immediate SMS Server 2003 Migration Technology Consulting Services

  • Virtual Server Technology Consult
    Mission Critical IT Applications Consultants

    With virtual server technology, companies are able to run many virtual machines on one physical server. Virtual server technology enables companies to gain all the advantages of server segmentation, but without the expense that goes with purchasing extra server equipment. Virtual servers are also the enabling technology for building private clouds, which provide major advantages such as reducing the costs of capital equipment, datacenter facilities, and management while improving data protection, network availability, and disaster recovery. Other useful server management options include server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management specialists can assist you with all areas of server virtualization and administration to enable your company to cut expenses and save time.

  • Security Company CISA Certified Auditor CISA Cybersecurity Audit Professionals

  • Remote Technical Support Chief Information Officer
    Chief Information Officer Network Engineer

    Progent can supply small companies with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate IT products to improve business processes so they align more closely with your corporate goals. Your business can develop and install a well conceived IT strategy without incurring the expense of a full-time Chief Information Officer.

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  • Remote Employees Endpoint Security Remote Troubleshooting
    At Home Workers Security Help and Support

    Progent can assist small and medium-size companies to set up security defense systems and deliver response expertise required for telecommuters.

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  • Clearwater Spora Ransomware Mitigation Pinellas County Florida, United States
  • Small Business Online Technical Support Small Business Network Consultants Small Office

  • MRP Engineer
    Dynamics 365 NAV Applications Consultant

    Besides offering the expertise of Microsoft Dynamics GP specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, upgrade support, and one-on-one or group webinar training classes tailored to address your particular requirements. Progent's consultants also can help you build and maintain a protected, robust network foundation to run your ERP, MRP and accounting solutions.

  • Small Business Private Clouds Specialist Private Cloud Integration Technology Professional
  • Small Business Service Providers Small Business Support Team
  • Small Business Technical Support Company Mid-size Business Support Outsourcing
  • Small Office Networking Consultant Small Office Technical Support Group
  • Solaris Consult 24-Hour Solaris IT Consultants
  • Specialist Supplemental Support Desk 24-Hour Shared Network Support Help Desk Onsite Technical Support
  • Stealth Penetration Testing Intrusion Detection Penetration Testing Firewall Audit

  • 24/7 Consulting Services Windows and UNIX
    Integration UNIX with Windows

    If your business has a UNIX or Linux environment or a mixed-platform IT environment, Progent's CISM and CISSP-premier security specialists can assist your whole organization in a wide array of security areas such as security management practices, security design and models, connection management products and techniques, applications development security, operations security, physical security, telecommunications, network and Internet security, and business continuity planning. CISM and CISSP stipulate the core competencies and international standards of knowledge that information security managers are required to possess. These accreditations give executive management the assurance that those who have achieved their CISA or CISM qualification have the experience and knowledge to deliver effective security support and engineering help.

  • Support and Integration Postini Anti-Virus Installation support
  • Symantec Security Security Evaluation Symantec Raptor Information systems Security Outsourcing
  • System Center Operations Manager Setup and Support MOM 2007 Online Help
  • Technical Support CRISC Cybersecurity Top Rated CRISC Risk Identification Support Outsourcing
  • Technical Support Companies Clearwater Clearwater, Florida Consultancy Services
  • Technical Support Companies Louisiana Utah Network Management
  • Technology Consulting Services Meraki Wave 2 Wi-Fi Access Point Specialist Meraki MR72 Access Point
  • Technology Consulting System Center 2016 and Operations Management Suite System Center 2016 and SQL Server Remote Support Services
  • Telecommuters Clearwater Expertise - Cloud Technology Assistance Clearwater, FL Telecommuters Assistance nearby Clearwater - Cloud Integration Systems Consulting
  • Telecommuters Clearwater Expertise - Endpoint Management Systems Consulting Experts Clearwater Florida Remote Workers Clearwater Consulting Experts - Management Solutions Consulting and Support Services Clearwater St Petersburg
  • Telecommuters Consulting Experts near Clearwater - Backup/Recovery Systems Assistance At Home Workforce Clearwater Guidance - Data Protection Technology Consulting Experts
  • Teleworker Endpoint Management Computer Consultant Offsite Workforce Endpoint Management Professionals
  • Teleworkers Clearwater Assistance - IP Voice Technology Consulting and Support Services Clearwater Work from Home Employees Clearwater Consulting Experts - VoIP Solutions Consulting
  • Top Database Development Specialists Database Applications Engineer
  • Top Quality Microsoft SharePoint Computer Consultant SharePoint Server 2007 Integration Services Clearwater St Petersburg
  • Top Specialist SMS Server Migration SMS Server Migration Technology Consulting Services
  • Top Windows Server 2000 Migration Consultants Windows 2000 Online Consulting
  • Troubleshooting Internet Security and Acceleration Server Top Quality Microsoft Firewall Professional
  • UNIX Consultancy On-site Support Solaris
  • UNIX Upgrade Solaris to Windows Migration Consultant
  • Ubiquiti XG Security Gateway Consulting Services Ubiquiti UniFi Wave 2 WiFi AP Consult
  • Clearwater Clearwater Conti Ransomware Cleanup
  • Ubuntu Linux Professionals Suse Linux Outsourcing

  • Integration Microsoft Exchange 2000 Upgrade
    Support and Setup Microsoft Exchange

    Progent is one of the most expert information technology consulting companies for integrating e-mail systems powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses derive all the advantages of Exchange Server 2000 for typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.

  • Clearwater, Pinellas County Clearwater Ryuk Ransomware Removal Services
  • Unified CM SIP gateway Network Engineer Unified CM and Exchange Support and Setup
  • Urgent Juniper SRX Series Firewall Computer Security Specialist Juniper SRX650 Router Security Consultants

  • Dynamics GP Computer Engineer
    Immediate Great Plains Migration Support

    important features of Dynamics GP/Great Plains accounting include a modular structure that lets you license just the functionality you require, a standardized foundation built on Microsoft technologies to safeguard your investment and provide a tightly interconnected environment, enhanced reporting capabilities that permit you to monitor all activities, income and spending and sales trends, compatibility with Microsoft Office to enable access to business information, the ability to integrate data from almost any db software or desktop application into Microsoft Dynamics GP, plus an open design that makes it easy to create specialized programs. Progent can show you how to set up and support a reliable, protected server and communications network to support Dynamics GP, and can offer expert GP consultants to help you convert the powerful features of Dynamics GP/Great Plains accounting into a high-value business management solution.

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  • VMware ESX Server Consultants Consult VMware vSphere Hypervisor
  • VPN Consultants Setup and Support VPN

  • Top Rated Microsoft SQL Consultants
    SQL Contract Programmer

    SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of cutting-edge enterprise-class applications that can provide your business a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.

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  • WatchGuard Firebox T-Series Firewall Security Companies Computer Security Specialist WatchGuard Firebox T35 Firewall

  • Windows Server 2008 DirectAccess Troubleshooting
    Microsoft Windows Server 2008 R2 Engineer

    Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, availability, expandability, and flexibility that accelerate output of on-site, remote, and mobile workers. Progent's network experts can provide affordable remote consulting, technical support, and education services to assist your company to plan, implement, and manage Windows Server 2008 R2 in order to add significant strategic value to your information system.

  • Windows 7 Evaluation Technology Consulting Services Outsourcing Windows 7 Evaluation
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  • Windows Hyper-V 2016 Migration Online Technical Support Consultant Services Windows Hyper-V 2016 Failover Clusters
  • Windows Server 2016 Small Office Computer Consulting Services Clearwater, FL Microsoft Windows Server 2019 Installer Clearwater St Petersburg
  • Windows Server 2022 Security and Compliance Online Consulting Windows 2022 Hyper-V Network Consulting
  • Wireless Bridge Support and Setup Office Wireless Computer Engineer
  • Zero Trust Security Online Support Multi-factor Authentication Remote Consulting
  • ransomware protection Specialist ransomware protection review Services
  • virtual desktop delivery Engineers Integration Citrix VM desktops

  • Computer Support Firms Cisco Firewall
    Cisco VoIP Consulting Companies

    Progent's Cisco CCIE-certified networking consultants have extensive experience assisting Internet Service Providers to design, implement, manage, optimize, and troubleshoot fault-tolerant, extensible connectivity solutions appropriate for shared public networks.

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