Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a target network. For this reason, ransomware assaults are commonly launched on weekends and at night, when IT personnel are likely to be slower to become aware of a penetration and are less able to mount a quick and coordinated defense. The more lateral progress ransomware is able to manage within a victim's network, the more time it takes to restore basic IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to complete the urgent first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help businesses in the Clearwater metro area to identify and quarantine breached devices and guard clean assets from being penetrated.

If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Clearwater
Current strains of ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and attack any available system restores and backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system recovery nearly impossible and basically sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a ransom fee in exchange for the decryption tools needed to unlock encrypted files. Ransomware attacks also try to steal (or "exfiltrate") files and hackers demand an additional ransom for not publishing this information or selling it. Even if you are able to restore your system to a tolerable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen information.

The restoration process subsequent to ransomware attack has several crucial stages, most of which can proceed in parallel if the recovery workgroup has a sufficient number of members with the required experience.

  • Containment: This urgent initial response requires blocking the sideways spread of the attack across your network. The more time a ransomware attack is permitted to go unchecked, the longer and more costly the restoration process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes include isolating infected endpoints from the rest of network to block the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This covers bringing back the IT system to a basic useful level of functionality with the least downtime. This process is typically the top priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and line-of-business apps, network topology, and safe remote access. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the complicated recovery process. Progent appreciates the urgency of working rapidly, continuously, and in concert with a customer's managers and IT staff to prioritize activity and to get vital services on line again as quickly as possible.
  • Data restoration: The work required to recover files impacted by a ransomware assault varies according to the state of the systems, how many files are encrypted, and what restore methods are needed. Ransomware attacks can take down critical databases which, if not gracefully closed, might have to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many financial and other business-critical applications are powered by SQL Server. Often some detective work could be required to locate undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and notebooks that were not connected during the assault.
  • Deploying advanced antivirus/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and mid-sized companies the advantages of the identical anti-virus technology used by some of the world's largest enterprises including Walmart, Visa, and Salesforce. By providing in-line malware filtering, identification, mitigation, recovery and forensics in one integrated platform, Progent's ProSight ASM cuts total cost of ownership, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if any. Services consist of determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement amount and schedule with the TA; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the hacker; receiving, reviewing, and operating the decryptor tool; troubleshooting decryption problems; creating a pristine environment; remapping and reconnecting datastores to match exactly their pre-attack state; and recovering physical and virtual devices and software services.
  • Forensic analysis: This activity is aimed at discovering the ransomware assault's storyline across the network from start to finish. This history of how a ransomware assault progressed within the network helps you to assess the damage and uncovers vulnerabilities in rules or work habits that should be rectified to prevent later breaches. Forensics entails the review of all logs, registry, GPO, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to look for changes. Forensic analysis is usually given a top priority by the insurance carrier. Since forensics can take time, it is essential that other important activities like operational resumption are executed in parallel. Progent maintains a large team of information technology and security experts with the knowledge and experience required to perform the work of containment, operational continuity, and data restoration without interfering with forensics.
Progent's Background
Progent has delivered online and onsite network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have been awarded high-level certifications in core technologies including Cisco infrastructure, VMware, and major distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications including CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning application software. This breadth of expertise allows Progent to identify and consolidate the undamaged pieces of your network following a ransomware assault and rebuild them rapidly into an operational network. Progent has worked with top cyber insurance providers including Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Services in Clearwater
For ransomware system recovery consulting in the Clearwater area, phone Progent at 800-462-8800 or see Contact Progent.



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    Progent offers affordable online consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.

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    ProSight Reporting is a growing family of real-time reporting plug-ins created to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    When performing IT tasks for enterprise clients, Progent uses a structured approach based on defined milestones in order to meet financial, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and expert deployment. All phases are documented to make available a comprehensive description of IT services delivered and to assist in downstream network maintenance.

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    24/7/365 Online Help Hybrid Microsoft 365 integration

    Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email infrastructure to lower capital expense and administrative overhead. You can use Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to help your small businesses to evaluate the potential advantages of Exchange Online, plan a solution that makes sense for your business needs and budget, implement a non-disruptive move from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.

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    Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

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    Windows 8.1 Consulting

    Windows 8.1 is engineered to run on computers from smartphones and slates to power-user desktops. A wealth of innovative capabilities, including touch screen support and iconic live tiles user interface, offer a broad selection of benefits for companies who understand how to put them to work. Progent's Microsoft-certified experts can assist bring your business up the learning curve with Microsoft Windows 8.1 and make sure you derive significant business value from the operating system's many technical enhancements.

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    Microsoft Consulting Best Practices Network Consulting Firms

    Progent's staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional background, in the trenches of IT service, performing a wide variety of technical tasks for a large mix of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting personnel. This ensures that you get not only world-class technical help, but also a consultant with proven methods for using technical knowledge to fix real-world network problems rapidly.

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    Progent's Microsoft-certified SharePoint consultants can provide economical online and on-premises expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.

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    Progent's Sun Solaris platform consulting services provide small businesses and developers support for administering and supporting Sun Solaris environments that coexist with Microsoft-powered networks. Progent offers your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience provides you with an easy one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and include unified management of modern security features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to build and centrally control IT ecosystems that include local offices, data centers, and cloud resources.

  • Windows Server 2008 R2 Online Support Services Windows Server 2008 Active Directory On-site Technical Support
  • Windows Server 2012R2 Clustering Outsourcing Outsourcing Windows Server 2012R2 Clustering
  • Windows Server 2016 Failover Clusters Information Technology Consulting Windows Server 2016 High Availability On-site Technical Support
  • Wireless Security Scan Consultant Services Information Risk Assessment Professional
  • Work from Home Employees Clearwater Consulting Experts - Integration Guidance Clearwater Florida Clearwater At Home Workforce Integration Consulting Clearwater




  • Les Kent has a 35-year history of successful network integration, business management, sales, and operations. He has shown a talent for developing elegant IT solutions while working as a network designer, software developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and major corporations.

  • macOS Phone-based Technology Professional 24-Hour Specialists macOS Remote

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