Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. Because of this, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel may take longer to recognize a breach and are less able to organize a quick and forceful defense. The more lateral progress ransomware can make within a victim's system, the more time it takes to recover basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to complete the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware expert can assist organizations in the Clearwater metro area to identify and isolate breached devices and guard undamaged resources from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Clearwater
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any accessible backups. Data synched to the cloud can also be impacted. For a vulnerable network, this can make system recovery almost impossible and effectively sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a settlement fee for the decryptors needed to recover encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs demand an additional ransom in exchange for not publishing this data on the dark web. Even if you can rollback your network to a tolerable date in time, exfiltration can pose a major issue depending on the nature of the stolen information.

The restoration process after a ransomware attack involves a number of distinct stages, the majority of which can be performed in parallel if the response team has enough members with the required experience.

  • Quarantine: This urgent initial response requires blocking the lateral progress of ransomware across your network. The more time a ransomware attack is permitted to run unchecked, the longer and more expensive the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities consist of cutting off affected endpoint devices from the rest of network to restrict the spread, documenting the environment, and protecting entry points.
  • Operational continuity: This covers restoring the IT system to a minimal useful degree of capability with the shortest possible delay. This process is typically at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and line-of-business apps, network topology, and secure endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration tools to coordinate the multi-faceted restoration effort. Progent understands the urgency of working quickly, continuously, and in unison with a customer's managers and network support group to prioritize activity and to get essential resources back online as fast as feasible.
  • Data restoration: The work necessary to recover files impacted by a ransomware attack depends on the state of the systems, how many files are affected, and what restore techniques are needed. Ransomware attacks can take down pivotal databases which, if not gracefully closed, may have to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many ERP and other business-critical platforms depend on Microsoft SQL Server. Some detective work could be needed to locate undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and laptops that were off line at the time of the assault.
  • Setting up modern antivirus/ransomware protection: ProSight ASM offers small and medium-sized businesses the advantages of the same anti-virus technology used by many of the world's biggest corporations including Netflix, Visa, and Salesforce. By providing real-time malware blocking, classification, mitigation, repair and forensics in one integrated platform, Progent's ProSight ASM reduces TCO, simplifies management, and promotes rapid recovery. The next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the victim and the cyber insurance provider, if there is one. Activities consist of establishing the type of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement with the victim and the insurance carrier; establishing a settlement and schedule with the hacker; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the hacker; receiving, reviewing, and using the decryption tool; debugging failed files; building a clean environment; remapping and reconnecting drives to reflect precisely their pre-attack condition; and reprovisioning computers and software services.
  • Forensic analysis: This activity is aimed at uncovering the ransomware attack's storyline across the targeted network from beginning to end. This history of the way a ransomware assault progressed within the network helps your IT staff to evaluate the damage and brings to light vulnerabilities in policies or processes that should be rectified to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensic analysis is usually assigned a top priority by the insurance provider. Since forensics can be time consuming, it is vital that other key recovery processes like operational resumption are executed in parallel. Progent maintains an extensive roster of information technology and security professionals with the knowledge and experience needed to carry out activities for containment, operational resumption, and data restoration without disrupting forensics.
Progent's Background
Progent has provided online and onsite IT services across the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes professionals who have earned high-level certifications in core technology platforms including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial management and ERP applications. This breadth of expertise gives Progent the ability to salvage and integrate the surviving parts of your information system following a ransomware attack and reconstruct them quickly into a functioning system. Progent has worked with leading insurance carriers like Chubb to help organizations recover from ransomware assaults.

Contact Progent for Ransomware System Restoration Consulting Services in Clearwater
For ransomware cleanup services in the Clearwater metro area, call Progent at 800-462-8800 or go to Contact Progent.



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    Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can afford a level of network stability that was once limited to large enterprises. Progent offers several RMM options delivered as economical service packages created to help you to detect and resolve a an array of IT network issues before they get big enough to disrupt your business.

  • Services NetApp SnapMirror NetApp MetroCluster Switchover Professional
  • Setup and Support Microsoft Exchange 2016 Migration Planning Microsoft Certified Expert Exchange 2016 Migration Specialists

  • Largest Computer Consultants UNIX with Windows
    Specialist UNIX, Windows

    Progent's UNIX family support services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient one-stop consulting firm to help you create and manage a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • SharePoint Server 2010 On-site Technical Support SharePoint Server 2010 Professional
  • Skype for Business 2019 Consultant Consultancy Skype for Business Web Apps Server
  • Clearwater Locky Ransomware Remediation Clearwater, Pinellas County, America
  • Small Business Computer Consultants 24/7 Upgrade Small Business
  • Small Business WAP581 Support Remote Technical Support Small Business WAP150
  • Small Business Wireless Access Point On-site Support 24x7 Small Business WAP150 Consulting Services
  • Small Office Small Business Computer Consulting Firm Small Office Small Business Server Support

  • Clustered Server Integration Services
    Microsoft Windows Cluster Computer Consultant

    Progent offers Microsoft Windows Cluster Server expertise to help your organization implement fault-tolerant clustered servers designed to provide 24x7 operation. Clustered Windows servers for non-stop networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By helping you plan high availability clustered server environments around Windows Server Cluster 2003, Progentís Certified Windows professionals ensure that your high availability clustered servers are set up to maximize the strategic advantage of your information system.

  • Smartphone patch management Consulting Services Software patch management Consultant

  • CISM Certified Security Management Specialist
    Remote CISM Cybersecurity Team

    Progent offers the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and international standards of skill that IT security managers are expected to master. It provides business management the confidence that consultants who have earned their CISM certification possess the background and capability to deliver effective security management and consulting consulting.

  • Sodinokibi ransomware recovery Professionals ransomware data recovery Professional
  • Software Consultants Clearwater Clearwater, Florida Computer Network Support Company
  • Solaris Network Consultants Sun Solaris Support and Integration
  • Solaris Specialists Sun Solaris Computer Consultant
  • Solaris Testing Solaris Cybersecurity Group
  • Solaris to Windows Upgrading Upgrade Help Solaris-Windows

  • Herakles Colocation Center Test Lab Consultancy
    NLB Testing Consultants

    Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, developing efficient system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers without adequate in-house resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network projects on schedule.

  • SonicWall NSA 4650 Firewall Security Organization SonicWall TZ Firewall Security Certification
  • Specialist Exchange 2010 Configuration Exchange Server 2010 Migration Technical Support
  • Support Outsourcing Microsoft and Cisco Pinellas County Florida Microsoft Network Integration Firm Clearwater

  • Office 365 PST migration Troubleshooting
    Office 365 Portal Computer Engineer

    Microsoft supports transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is successfully completed on time and on budget.

  • System Center 2016 Migration Engineer Best System Center 2016 and Windows 10 Integration Integration Services
  • Technical Support Exchange 2019 Mailbox Migration Network Engineer Exchange 2019 Migration
  • Technical Support Microsoft Exchange 2013 24x7x365 Exchange 2013 VoIP IT Consultant
  • Telecommuting Cisco Consulting Contractor Job Cisco Consulting Telecommuter Job

  • High Availability Network Consulting
    Technical Support Services VMM Management Server

    Progent's Microsoft-certified consultants can help businesses of any size to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your company to migrate from a legacy version of SCVMM or from another management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you realize the highest possible business value.

  • Teleworkers Clearwater Consulting - Support Guidance Clearwater Clearwater Work at Home Employees Support Guidance
  • Temporary Staffing Services Consultants Clearwater St Petersburg IT Staff Augmentation for Computer Support Organizations
  • Top Meraki MR30H Access Point Technical Support CCIE Expert Certified Meraki MR55 Access Point Technical Support Services
  • Top Quality Clearwater MongoLock Ransomware Forensics Investigation Clearwater, FL After Hours Clearwater Netwalker Ransomware Forensics Investigation Clearwater, Pinellas County
  • Top Ranked Barracuda Backup Bare Metal Recovery Network Engineer Immediate Barracuda Backup LiveBoot Consultant
  • Top Small Business Private Clouds Technology Professional Private Cloud Hosting Services Consulting
  • UNIX Network Admin Companies Consultant Linux

  • Fault-tolerant Data Centers Consultant
    Zero Downtime Data Center Consult

    Progent's Data Center professionals can show you how to select high availability data centers that match the specific requirements of your business. High availability co-location sites are especially appealing to small organizations because of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to build an in-house data center with even a basic degree of fault tolerance is too costly for most small organizations. Progent is ready to help you reap all the advantages of high availability data centers and 24x7 colo sites by providing a full range of consulting and support services.

  • Urgent Office SharePoint Server 2007 Outsourcing SharePoint Server Technical Support Services
  • Urgent Remote Workforce Clearwater Consultants - Collaboration Systems Consulting Services Clearwater St Petersburg, United States Clearwater, FL Remote Workers Consultants near me in Clearwater - Collaboration Technology Guidance
  • WLAN Site Survey Support and Setup Online Consulting Wi-Fi RF Spectrum Analysis for Wi-Fi
  • Windows 2000 Technical Consultant Specialist Windows 2000 Server
  • Windows 7 Wireless Specialist Microsoft Windows 7 Evaluation Remote Technical Support
  • Windows Essential Business Server Configuration Professionals Microsoft Small Business Server

  • CRISC Risk and Information Systems Control Consultants
    CRISC Certified Cybersecurity Group

    Progent can provide the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines.

  • Windows Server 2016 Cluster Operating System Rolling Upgrade Technical Consultant Windows Server 2016 Storage Spaces Direct Help and Support
  • Windows Server Essentials Client Computer Backup Specialists Windows Server Essentials Backup Consulting Services
  • Wireless Bridge Support Services Wireless Integration
  • Work at Home Employees Consulting and Support Services in Clearwater - IP Voice Systems Consulting and Support Services Clearwater Clearwater Work at Home Employees IP Voice Technology Guidance Clearwater St Petersburg
  • macOS Information Technology Consulting Companies OS X Troubleshooting Professional
  • ransomware protection planning Professionals Immediate ransomware preparedness Consultant Services

  • Dynamics GP IT Consulting
    Consultant Services Dynamics GP 2010

    Microsoft Dynamics GP can help you grow and control your business more efficiently by offering deep availability of strategic data and a fast return on investment. Dynamics GP offers important business benefits including its ability to expand the reach of your company, manage your financials, computerize financial processes, standardize processes across your business, refine inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and maximize free cash flow. Progent can show you how to configure and manage a robust, safe server and network foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains consultants to help you derive all the advantages of your Dynamics GP/Great Plains software.

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  • wireless IP phone integration Professionals 24x7x365 wireless IP phone configuration Support and Setup

  • Microsoft SQL Consultancy
    SQL Server Replication Engineer

    SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast creation of cutting-edge high-end programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.


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