Ransomware Hot Line: 800-993-9400

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to take longer to become aware of a penetration and are less able to mount a quick and forceful response. The more lateral progress ransomware can manage inside a victim's network, the more time it will require to restore core IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to take the time-critical first step in responding to a ransomware assault by containing the malware. Progent's online ransomware engineer can help organizations in the Clearwater area to locate and isolate infected servers and endpoints and guard clean resources from being compromised.

If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Recovery Expertise Available in Clearwater
Current variants of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and invade any accessible system restores and backups. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery almost impossible and basically sets the datacenter back to the beginning. Threat Actors (TAs), the hackers behind a ransomware attack, insist on a ransom payment in exchange for the decryptors required to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers demand an additional settlement for not posting this data on the dark web. Even if you can rollback your system to a tolerable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen data.

The restoration process after a ransomware attack has a number of distinct stages, most of which can proceed in parallel if the response team has enough people with the necessary experience.

  • Containment: This urgent initial step involves arresting the lateral progress of the attack within your IT system. The longer a ransomware assault is allowed to go unrestricted, the more complex and more expensive the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Containment activities include isolating affected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This involves bringing back the network to a basic useful level of capability with the shortest possible delay. This process is usually the top priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also requires the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical applications, network architecture, and secure remote access management. Progent's ransomware recovery team uses advanced workgroup tools to organize the multi-faceted restoration effort. Progent understands the urgency of working quickly, tirelessly, and in concert with a customer's managers and network support group to prioritize tasks and to get essential services on line again as fast as feasible.
  • Data restoration: The work required to recover data impacted by a ransomware assault depends on the state of the network, the number of files that are encrypted, and what recovery methods are required. Ransomware assaults can destroy critical databases which, if not properly shut down, might have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many financial and other mission-critical applications are powered by Microsoft SQL Server. Some detective work may be required to find clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' desktop computers and notebooks that were off line during the ransomware assault.
  • Deploying modern antivirus/ransomware defense: Progent's Active Security Monitoring gives small and medium-sized companies the benefits of the same anti-virus tools implemented by some of the world's largest enterprises including Walmart, Citi, and Salesforce. By providing in-line malware filtering, identification, containment, restoration and forensics in a single integrated platform, ProSight ASM lowers total cost of ownership, simplifies administration, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the victim and the cyber insurance carrier, if there is one. Services consist of establishing the type of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance provider; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency payment to the TA; acquiring, reviewing, and operating the decryption utility; troubleshooting failed files; building a clean environment; mapping and reconnecting datastores to match exactly their pre-encryption state; and reprovisioning machines and services.
  • Forensic analysis: This activity is aimed at uncovering the ransomware assault's progress throughout the network from start to finish. This audit trail of how a ransomware attack progressed within the network helps you to assess the impact and uncovers gaps in security policies or processes that need to be corrected to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensic analysis is typically assigned a high priority by the insurance provider. Since forensics can take time, it is essential that other key recovery processes like business continuity are performed concurrently. Progent has a large team of IT and security professionals with the skills required to carry out the work of containment, business resumption, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises IT services across the U.S. for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SBEs) includes consultants who have been awarded advanced certifications in core technology platforms including Cisco networking, VMware, and major Linux distros. Progent's data security consultants have earned prestigious certifications such as CISA, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning software. This breadth of expertise allows Progent to salvage and consolidate the surviving parts of your network following a ransomware intrusion and rebuild them rapidly into a viable network. Progent has worked with top insurance providers like Chubb to assist organizations clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Consulting in Clearwater
For ransomware recovery expertise in the Clearwater metro area, call Progent at 800-993-9400 or go to Contact Progent.

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