Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when support personnel may take longer to become aware of a breach and are least able to mount a rapid and forceful defense. The more lateral movement ransomware can achieve within a victim's network, the longer it takes to restore basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to carry out the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can help organizations in the São Paulo metro area to locate and isolate infected servers and endpoints and guard clean assets from being penetrated.

If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in São Paulo
Current variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and invade any accessible system restores. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery nearly impossible and basically knocks the IT system back to square one. Threat Actors, the hackers responsible for ransomware attack, demand a settlement fee in exchange for the decryption tools needed to unlock encrypted data. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an extra payment for not publishing this data or selling it. Even if you are able to restore your network to an acceptable date in time, exfiltration can pose a big issue according to the nature of the downloaded information.

The restoration process subsequent to ransomware penetration involves a number of distinct stages, the majority of which can be performed concurrently if the recovery team has a sufficient number of people with the required skill sets.

  • Containment: This urgent first response requires arresting the sideways progress of ransomware across your IT system. The more time a ransomware assault is allowed to go unchecked, the more complex and more expensive the restoration process. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Containment processes include isolating infected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
  • System continuity: This covers restoring the IT system to a basic useful level of capability with the shortest possible downtime. This process is usually the highest priority for the targets of the ransomware assault, who often see it as an existential issue for their business. This project also requires the broadest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, office and line-of-business apps, network architecture, and protected endpoint access management. Progent's ransomware recovery team uses state-of-the-art collaboration tools to coordinate the complicated restoration process. Progent appreciates the importance of working quickly, tirelessly, and in unison with a client's managers and network support group to prioritize tasks and to put vital services on line again as fast as possible.
  • Data recovery: The effort necessary to recover files impacted by a ransomware attack varies according to the condition of the systems, the number of files that are affected, and what restore techniques are required. Ransomware attacks can take down pivotal databases which, if not carefully shut down, may need to be reconstructed from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to locate undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were not connected at the time of the attack.
  • Setting up advanced antivirus/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and mid-sized companies the advantages of the same AV technology used by many of the world's largest corporations such as Netflix, Citi, and NASDAQ. By providing in-line malware blocking, identification, mitigation, restoration and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This calls for working closely with the victim and the insurance provider, if there is one. Activities include establishing the kind of ransomware involved in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement with the victim and the insurance carrier; establishing a settlement and schedule with the hacker; checking adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and operating the decryptor tool; debugging failed files; building a clean environment; mapping and reconnecting datastores to reflect exactly their pre-encryption state; and reprovisioning computers and services.
  • Forensics: This process is aimed at learning the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware assault travelled within the network assists your IT staff to assess the impact and brings to light shortcomings in rules or work habits that should be rectified to avoid future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to look for changes. Forensic analysis is typically given a high priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is vital that other important activities such as operational continuity are performed concurrently. Progent maintains a large team of information technology and cybersecurity experts with the knowledge and experience required to carry out activities for containment, business continuity, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has provided online and on-premises IT services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes consultants who have earned advanced certifications in foundation technologies such as Cisco networking, VMware virtualization, and major Linux distros. Progent's data security experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to identify and integrate the surviving pieces of your information system after a ransomware intrusion and reconstruct them rapidly into a viable system. Progent has worked with top insurance providers including Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware Cleanup Services in São Paulo
For ransomware system recovery consulting services in the São Paulo metro area, call Progent at 800-462-8800 or go to Contact Progent.



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    Microsoft SQL Server 2016 introduces major improvements in performance, scale, data security, high-availability, BOYD integration, plus integrated BI. Innovations include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Jason support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and on-premises expertise to help organizations of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

  • Smartphone Technology Consulting Services Smartphone Computer Consultant
  • Solaris Online Information Technology Consulting Company CCIE Expert Certified UNIX Online Configuration
  • Ryuk Remote Ransomware System-Restoration Experts São Paulo Sao Paulo, SP
  • Solaris Specialist Solaris Specialist

  • SUS Consultancy
    SUS Specialists

    Microsoft Windows Server Update Services allows information technology managers to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can fully and easily manage the distribution of patches that are published through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, setting up user's workstations, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.

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  • Specialist NetDocs Planning NetDocs and Azure Consultant
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  • Supplemental Network Support Staffing Help Consultants São Paulo-Jardins São Paulo IT Staff Augmentation Help São Paulo
  • Support and Help 5520 wireless controller 2500 Wireless Controller Online Consulting

  • 500 Router Remote Consulting
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    Cisco offers a full product line of routers that includes routers built to provide the security, performance, and availability demanded by organizations ranging from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can help you select and configure Cisco routers to establish a reliable foundation for your IT system and to make it easy to expand as you add new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, including the Cisco 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.

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  • System Center Configuration Manager Technology Consulting SCCM Migration Information Technology Consulting
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  • São Paulo Crypto-Ransomware WannaCry Readiness Assessment São Paulo São Paulo Ransomware Computer-Malware Preparedness Assessment
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  • Technology Consultants Small Business
    Small Office Design Consultant

    Progent's Microsoft and Cisco certified network consultants can provide advanced support for a broad array of products and technologies and can deliver that assistance by phone nationwide or onsite in major cities across the country and anywhere in . Progent provides remote help for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Windows and UNIX-family platforms. Progent also offers the expertise of Cisco CCIE network specialists for complex network problems, as well as the the assistance of CISSP-qualified security engineers to handle high-level security planning and problem solving. Progent has provided remote troubleshooting to companies in all 50 states in the United States.

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  • 24-Hour Computer Engineer Offsite Workers Endpoint Management
    At Home Workforce Endpoint Management Integration

    Progent can help small and mid-size companies to configure centralized remote endpoint management solutions for maintaining endpoints used by work-from-home employees.

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  • Urgent SQL Server 2017 Reporting Services Specialists
    On-site Support SQL Server 2017 and VMWare

    Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of upgrading to SQL Server 2017 and can help you to plan and carry out a cost-effective migration of your databases and applications to any network model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer online or on-premises support ranging from on-demand architecture assessment or debugging to end-to-end project management to ensure your SQL Server 2017 project is carried out on schedule and on budget.

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  • São Paulo Work at Home Employees Data Protection Systems Expertise São Paulo Telecommuters Consulting and Support Services - São Paulo - Backup/Restore Technology Consulting Services Sao Paulo
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  • São Paulo-Sorocaba PC Consulting Network Admin Companies São Paulo, Brazil
  • Technical Support Services SharePoint 2019 Workflow Manager SharePoint 2019 Hybrid Architecture Support Outsourcing
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  • Top Online Support Systems Management Server Network Engineer SMS Upgrade
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  • Top Server Management Help and Support Best Virtualization Consulting Services
  • Training Mac Office PowerPoint Mac Office Excel Training
  • Troubleshooting Windows 11 and Android Microsoft Windows 11 Configuration Manager Consultant Services
  • UNIX with Windows Computer Consultant Online Consulting Windows and Solaris

  • Anti-Spam Design and Installation
    Consultants Anti-Spam

    E-Mail Guard is a comprehensive service for blocking spam and virus attacks. E-Mail Guard handles the security and administration of corporate email by providing continually updated spam and virus blocking, policy management, content testing, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features tracking, management and reporting tools as well as outbound email testing to help you repair your e-mail system and specify and enforce company email policy.

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  • Virtual Support Desk IT Consultant Virtual Help Desk Support Services
  • Virus Protection Consultants Microsoft Exchange 2019 Consultancy Services
  • Walnut Creek Urgent Microsoft MCITP Consultant Full-Time Job Microsoft Consultant Contract Job Opportunities Walnut Creek, CA
  • Web Application Security Assessment Professional Cybersecurity Vulnerability Assessment Consultants

  • Duo Zero Trust Cybersecurity Onsite Technical Support
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    Progent's Duo services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices.

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  • Consultant Project Server Time Reporting
    MS Project Server Contract Programming Firm

    Progent's Microsoft-certified engineers offer advanced support in deploying, using and debugging any edition of Microsoft Project Server and can provide a broad variety of cost-effective online support services following proven best practices to help organizations of all sizes to get all the advantages of this leading platform. Support services available from Progent include solution design, software configuration and upgrades, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.

  • Windows Server 2012 R2 Hyper-V 3.0 Specialists Specialist Microsoft Hyper-V 3.0 Server Virtualization
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  • Check Point 1000 Firewalls Security Consultants
    Cybersecurity Team Check Point UTM-1 Firewall

    Progent's Check Point Software firewall experts can show you how to plan, configure, and manage firewall environments built around Check Point Software Next Generation firewall appliances and Check Point's subscription-based security services. Progent's consultants can also assist you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's next-generation security gateways.

  • Windows Server 2022 Hybrid Configuration Onsite Technical Support IT Consulting Windows Server 2022 Container Image
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  • Windows Server 2022 and SCVMM Network Engineer Windows Server 2022 Hybrid Solutions Onsite Technical Support
  • Wireless Site Survey On-site Technical Support Online Help WLAN Site Survey
  • scom 2016 Operations Management Suite integration Troubleshooting Integration Services scom 2016 Azure integration

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