Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Consultant
Ransomware needs time to steal its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when IT personnel may be slower to recognize a breach and are least able to mount a quick and forceful defense. The more lateral progress ransomware is able to manage within a target's network, the longer it takes to recover basic IT services and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist you to complete the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can assist businesses in the Ipanema metro area to identify and isolate breached servers and endpoints and protect undamaged resources from being penetrated.
If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Ipanema
Current strains of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and invade any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery almost impossible and effectively throws the datacenter back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a settlement payment in exchange for the decryption tools required to unlock encrypted data. Ransomware attacks also try to steal (or "exfiltrate") files and hackers demand an extra settlement for not posting this data on the dark web. Even if you are able to rollback your network to an acceptable date in time, exfiltration can pose a major issue according to the nature of the stolen data.
The restoration process subsequent to ransomware penetration has a number of crucial stages, most of which can proceed concurrently if the recovery workgroup has enough members with the necessary skill sets.
- Quarantine: This urgent initial step requires blocking the lateral progress of ransomware across your IT system. The longer a ransomware attack is allowed to go unrestricted, the more complex and more expensive the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Quarantine activities include isolating affected endpoints from the network to block the spread, documenting the IT system, and securing entry points.
- Operational continuity: This covers restoring the network to a basic acceptable degree of functionality with the least delay. This effort is usually the highest priority for the victims of the ransomware assault, who often see it as an existential issue for their business. This project also requires the widest range of IT skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and line-of-business applications, network architecture, and protected endpoint access. Progent's recovery experts use advanced collaboration platforms to organize the complex restoration process. Progent understands the importance of working quickly, continuously, and in concert with a client's management and network support staff to prioritize tasks and to put critical resources back online as fast as possible.
- Data restoration: The work necessary to recover files damaged by a ransomware assault depends on the condition of the systems, how many files are affected, and which recovery methods are needed. Ransomware attacks can take down key databases which, if not carefully shut down, might need to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on AD, and many manufacturing and other business-critical applications are powered by SQL Server. Often some detective work could be required to locate clean data. For example, undamaged OST files may exist on staff desktop computers and notebooks that were off line during the attack.
- Setting up advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the benefits of the same AV technology deployed by some of the world's biggest corporations including Walmart, Citi, and Salesforce. By providing in-line malware blocking, detection, containment, restoration and forensics in a single integrated platform, ProSight ASM reduces total cost of ownership, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires working closely with the victim and the cyber insurance carrier, if any. Activities consist of determining the type of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering regulations; overseeing the crypto-currency disbursement to the TA; acquiring, learning, and using the decryptor utility; troubleshooting failed files; creating a clean environment; mapping and connecting datastores to reflect precisely their pre-attack condition; and restoring machines and services.
- Forensic analysis: This activity involves learning the ransomware attack's progress across the targeted network from start to finish. This history of the way a ransomware attack travelled within the network helps your IT staff to evaluate the damage and highlights gaps in security policies or processes that should be corrected to avoid future break-ins. Forensics entails the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for anomalies. Forensics is usually given a high priority by the cyber insurance provider. Because forensics can be time consuming, it is critical that other key recovery processes such as business continuity are performed in parallel. Progent has an extensive team of information technology and data security professionals with the skills needed to carry out activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered online and onsite network services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in foundation technology platforms such as Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications such as CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to salvage and consolidate the undamaged parts of your IT environment after a ransomware assault and reconstruct them quickly into a viable system. Progent has collaborated with leading cyber insurance carriers including Chubb to help organizations recover from ransomware attacks.
Contact Progent for Ransomware System Recovery Expertise in Ipanema
For ransomware cleanup consulting in the Ipanema metro area, phone Progent at 800-462-8800 or see Contact Progent.