Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when support personnel are likely to be slower to recognize a break-in and are least able to mount a rapid and coordinated defense. The more lateral movement ransomware can make inside a victim's system, the longer it takes to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to complete the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineer can assist businesses in the Ipanema metro area to identify and isolate infected servers and endpoints and guard undamaged resources from being compromised.

If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Ipanema
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any accessible system restores and backups. Data synchronized to the cloud can also be corrupted. For a poorly defended network, this can make system restoration almost impossible and effectively knocks the datacenter back to square one. So-called Threat Actors, the cybercriminals responsible for ransomware attack, insist on a ransom payment for the decryption tools needed to unlock scrambled data. Ransomware assaults also try to steal (or "exfiltrate") files and TAs require an extra settlement in exchange for not posting this information or selling it. Even if you can restore your network to an acceptable point in time, exfiltration can be a big issue according to the nature of the stolen data.

The restoration process after a ransomware attack involves several crucial phases, most of which can proceed concurrently if the response team has a sufficient number of people with the necessary skill sets.

  • Quarantine: This urgent initial response involves blocking the lateral progress of ransomware within your network. The longer a ransomware attack is permitted to run unrestricted, the longer and more expensive the recovery effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response engineers. Containment processes include isolating infected endpoint devices from the network to restrict the spread, documenting the IT system, and securing entry points.
  • System continuity: This covers restoring the network to a basic useful level of capability with the least downtime. This process is usually the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This activity also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and line-of-business apps, network topology, and protected endpoint access. Progent's recovery team uses advanced workgroup tools to organize the complex recovery effort. Progent understands the importance of working quickly, continuously, and in unison with a client's managers and network support group to prioritize activity and to put critical services back online as quickly as feasible.
  • Data recovery: The effort required to restore data damaged by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and which restore methods are required. Ransomware assaults can take down pivotal databases which, if not gracefully shut down, may have to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many ERP and other business-critical applications depend on SQL Server. Often some detective work could be required to find undamaged data. For example, undamaged OST files may have survived on staff desktop computers and notebooks that were not connected at the time of the ransomware attack.
  • Deploying modern AV/ransomware protection: Progent's Active Security Monitoring offers small and medium-sized companies the benefits of the same anti-virus technology deployed by many of the world's biggest corporations such as Netflix, Visa, and Salesforce. By delivering in-line malware filtering, detection, mitigation, repair and forensics in one integrated platform, Progent's Active Security Monitoring lowers TCO, simplifies administration, and expedites recovery. The next-generation endpoint protection (NGEP) incorporated in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the insurance provider, if there is one. Services include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement with the victim and the cyber insurance carrier; establishing a settlement amount and timeline with the TA; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the TA; acquiring, reviewing, and using the decryption tool; debugging decryption problems; creating a pristine environment; remapping and connecting drives to match exactly their pre-attack state; and restoring machines and software services.
  • Forensics: This activity involves learning the ransomware assault's storyline throughout the targeted network from beginning to end. This history of the way a ransomware attack progressed within the network assists your IT staff to assess the damage and brings to light gaps in policies or processes that should be rectified to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies. Forensic analysis is usually given a high priority by the insurance carrier. Since forensics can be time consuming, it is vital that other important recovery processes such as operational resumption are executed concurrently. Progent has an extensive team of IT and cybersecurity experts with the skills needed to carry out the work of containment, business resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has provided remote and on-premises network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned high-level certifications in core technology platforms including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning application software. This breadth of expertise gives Progent the ability to salvage and integrate the undamaged pieces of your network following a ransomware intrusion and rebuild them rapidly into a functioning network. Progent has collaborated with top insurance providers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Expertise in Ipanema
For ransomware cleanup consulting services in the Ipanema metro area, phone Progent at 800-462-8800 or see Contact Progent.



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    Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device and application management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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  • Setup and Support SQL Server 2019 Standard MCSE Expert Certified Information Technology Consulting SQL Server 2019 Web

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    Troubleshooting Cisco Content Router

    Progent provides high availability load balancing consulting that addresses network load balancing, load balanced program, network backbone routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.

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    Sharepoint Portal Server Systems Support

    Progent's Microsoft-certified experts can provide computer support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support professionals can help you design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.

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  • Urgent 64-bit Computing Services
    Computer Consultant 64-bit Upgrade

    Progentís Microsoft-premier consultants can help you to update your workstations from 32 bits to 64 bits. Progent can help your company to calculate the risks and benefits of upgrading to 64-bit PC desktop computing, plan an efficient migration strategy that reduces business disruptions, and provide economical, professional online help to assist your organization to install 64-bit PC desktop operating systems and applications on your current hardware.

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    Top iPhone Security Computer Consulting

    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate action. Progent can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware.

  • Support Services Mission Critical IT Applications 24 Hour Professional Server Management
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  • Top Quality Technology Professional Instant Messaging Microsoft Presence Awareness Support and Help
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  • Top Security Consultancies Juniper SRX Series Router Juniper SRX240 Router Cybersecurity Organization
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  • Ubiquiti Security Gateway Professional 24 Hour Ubiquiti UniFi WLAN Specialists
  • Unified Mobility Consulting Services Unified Mobility Consulting
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  • Urgent Windows Server 2019 Hybrid Integration Specialist Top Windows Server 2019 Online Consulting
  • VMware Site Recovery Manager Engineer Technology Professional VMware Disaster Recovery

  • Microsoft Virtual Server 2005 Engineers
    Microsoft Server Consolidation IT Consulting

    Microsoft Virtual Server 2005, run on the Windows Server 2003 platform and based on software first produced by Connectix, delivers the power necessary to accomplish hardware reduction, software upgrade, and server isolation projects via virtualization techniques in an enterprise-class computing environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance operational efficiency in application development and piloting, migration from legacy line-of-business applications, and server consolidation. Progent's certified Virtual Server consultants can assist your company to assess and integrate MS Virtual Server 2005.

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  • Windows 2003 Server Online Troubleshooting Network Consultant Microsoft Windows 2003
  • Windows 2019 Consultant Online Consulting Windows 2016
  • Windows PC Simulation on Mac Integration Remote Desktop Connection for Apple Mac Help and Support
  • Windows Server 2012 Information Technology Outsourcing Company Windows Server 2012 R2 Migration Companies Ipanema, Jardim Bot‚nico

  • Developer Amazon MWS programming
    Amazon Marketplace Web Service development training Developer Firm

    Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can expand their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.

  • Windows Server 2012R2 Active Directory Consultant Microsoft Certified Partner Integration Windows Server 2012R2 Hyper-V
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  • Apple iPhone Technology Consulting Services
    iPhone 5 Onsite Technical Support

    Progent's experts offer macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email expertise, security services, and custom training. Progent can assist businesses to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help your business with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For computer environments based exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is available, safe, fast and aligned with your company's objectives.

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  • On Demand IT Staff Augmentation IT Consulting
    On Demand IT Staff Augmentation Services Online Consulting

    Progent's short-term staff augmentation services allow you to meet sudden increases in demand for IT support personnel without incurring the costs and delays that come with identifying and recruiting reliable technical workers and without adding to your full-time workforce.

  • macOS Technical Support Consultant Services Mac Configuration Professional

  • Small Offices Support Companies
    Small Business Small Office Server Support

    Progent provides the help of Microsoft and Cisco-Premier IT consulting professionals to show clients economical ways to help businesses optimize the value of Microsoft and Cisco products. For environments that range from small offices to nationwide enterprises, Progent's network engineers can help you enhance your information system's e-mail infrastructure, protection, reliability, performance, and IT administration.

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  • wi-fi controller Help and Support 2500 Wireless Controller Technical Consultant

  • Support Services Windows Hyper-V 2016 Private Cloud
    Open Now On-site Support Windows Hyper-V 2016 Management

    Hyper-V 2016 incorporates core features initially developed for and proven on Azure, one of the world's biggest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network topology for a cloud-centric or hybrid installation, develop and carry out a smooth migration strategy, educate your IT administration and support staff, and provide ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers maximum business value.


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