Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware needs time to work its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when support personnel are likely to be slower to recognize a break-in and are least able to mount a rapid and coordinated defense. The more lateral movement ransomware can make inside a victim's system, the longer it takes to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help you to complete the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineer can assist businesses in the Ipanema metro area to identify and isolate infected servers and endpoints and guard undamaged resources from being compromised.
If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Ipanema
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any accessible system restores and backups. Data synchronized to the cloud can also be corrupted. For a poorly defended network, this can make system restoration almost impossible and effectively knocks the datacenter back to square one. So-called Threat Actors, the cybercriminals responsible for ransomware attack, insist on a ransom payment for the decryption tools needed to unlock scrambled data. Ransomware assaults also try to steal (or "exfiltrate") files and TAs require an extra settlement in exchange for not posting this information or selling it. Even if you can restore your network to an acceptable point in time, exfiltration can be a big issue according to the nature of the stolen data.
The restoration process after a ransomware attack involves several crucial phases, most of which can proceed concurrently if the response team has a sufficient number of people with the necessary skill sets.
- Quarantine: This urgent initial response involves blocking the lateral progress of ransomware within your network. The longer a ransomware attack is permitted to run unrestricted, the longer and more expensive the recovery effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response engineers. Containment processes include isolating infected endpoint devices from the network to restrict the spread, documenting the IT system, and securing entry points.
- System continuity: This covers restoring the network to a basic useful level of capability with the least downtime. This process is usually the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This activity also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and line-of-business apps, network topology, and protected endpoint access. Progent's recovery team uses advanced workgroup tools to organize the complex recovery effort. Progent understands the importance of working quickly, continuously, and in unison with a client's managers and network support group to prioritize activity and to put critical services back online as quickly as feasible.
- Data recovery: The effort required to restore data damaged by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and which restore methods are required. Ransomware assaults can take down pivotal databases which, if not gracefully shut down, may have to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many ERP and other business-critical applications depend on SQL Server. Often some detective work could be required to find undamaged data. For example, undamaged OST files may have survived on staff desktop computers and notebooks that were not connected at the time of the ransomware attack.
- Deploying modern AV/ransomware protection: Progent's Active Security Monitoring offers small and medium-sized companies the benefits of the same anti-virus technology deployed by many of the world's biggest corporations such as Netflix, Visa, and Salesforce. By delivering in-line malware filtering, detection, mitigation, repair and forensics in one integrated platform, Progent's Active Security Monitoring lowers TCO, simplifies administration, and expedites recovery. The next-generation endpoint protection (NGEP) incorporated in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the insurance provider, if there is one. Services include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement with the victim and the cyber insurance carrier; establishing a settlement amount and timeline with the TA; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the TA; acquiring, reviewing, and using the decryption tool; debugging decryption problems; creating a pristine environment; remapping and connecting drives to match exactly their pre-attack state; and restoring machines and software services.
- Forensics: This activity involves learning the ransomware assault's storyline throughout the targeted network from beginning to end. This history of the way a ransomware attack progressed within the network assists your IT staff to assess the damage and brings to light gaps in policies or processes that should be rectified to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies. Forensic analysis is usually given a high priority by the insurance carrier. Since forensics can be time consuming, it is vital that other important recovery processes such as operational resumption are executed concurrently. Progent has an extensive team of IT and cybersecurity experts with the skills needed to carry out the work of containment, business resumption, and data recovery without interfering with forensics.
Progent has provided remote and on-premises network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned high-level certifications in core technology platforms including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning application software. This breadth of expertise gives Progent the ability to salvage and integrate the undamaged pieces of your network following a ransomware intrusion and rebuild them rapidly into a functioning network. Progent has collaborated with top insurance providers like Chubb to help organizations clean up after ransomware attacks.
Contact Progent for Ransomware Cleanup Expertise in Ipanema
For ransomware cleanup consulting services in the Ipanema metro area, phone Progent at 800-462-8800 or see Contact Progent.