Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT staff may be slower to recognize a penetration and are less able to mount a rapid and forceful defense. The more lateral movement ransomware can achieve inside a target's network, the longer it takes to restore core operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to complete the time-critical first phase in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware experts can help businesses in the Newark metro area to identify and isolate infected devices and guard clean assets from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Newark
Current strains of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and infiltrate any available backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system recovery nearly impossible and effectively sets the datacenter back to the beginning. Threat Actors, the hackers behind a ransomware assault, demand a settlement payment in exchange for the decryptors needed to unlock encrypted files. Ransomware attacks also attempt to exfiltrate files and TAs demand an additional ransom for not posting this data or selling it. Even if you can rollback your network to an acceptable date in time, exfiltration can be a major problem depending on the sensitivity of the stolen data.

The recovery work subsequent to ransomware attack involves several distinct stages, most of which can proceed concurrently if the response team has a sufficient number of people with the necessary experience.

  • Quarantine: This urgent first step involves arresting the lateral spread of the attack across your IT system. The more time a ransomware assault is permitted to go unrestricted, the longer and more costly the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Quarantine activities include cutting off infected endpoint devices from the network to restrict the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This involves bringing back the IT system to a minimal acceptable degree of functionality with the shortest possible delay. This process is usually the top priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also demands the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and mission-critical applications, network architecture, and protected endpoint access. Progent's recovery team uses state-of-the-art collaboration tools to coordinate the complex restoration process. Progent understands the urgency of working quickly, tirelessly, and in concert with a customer's managers and IT staff to prioritize tasks and to put essential services back online as quickly as feasible.
  • Data recovery: The work necessary to recover files impacted by a ransomware attack depends on the state of the network, the number of files that are encrypted, and which recovery techniques are required. Ransomware attacks can take down critical databases which, if not carefully shut down, might need to be reconstructed from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many financial and other business-critical applications depend on Microsoft SQL Server. Some detective work could be needed to find clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were off line during the assault.
  • Setting up modern AV/ransomware defense: ProSight ASM utilizes SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the identical anti-virus tools used by many of the world's biggest corporations such as Netflix, Citi, and Salesforce. By delivering real-time malware blocking, classification, containment, recovery and forensics in one integrated platform, Progent's ProSight ASM cuts TCO, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the cyber insurance provider, if any. Activities include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement with the victim and the insurance provider; establishing a settlement and schedule with the TA; checking compliance with anti-money laundering sanctions; overseeing the crypto-currency payment to the TA; receiving, learning, and operating the decryption tool; troubleshooting failed files; building a pristine environment; remapping and connecting datastores to reflect precisely their pre-encryption condition; and reprovisioning computers and software services.
  • Forensics: This activity involves uncovering the ransomware assault's storyline throughout the targeted network from beginning to end. This audit trail of the way a ransomware attack travelled through the network assists your IT staff to evaluate the impact and highlights weaknesses in rules or processes that need to be rectified to avoid future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensic analysis is usually given a top priority by the insurance carrier. Since forensic analysis can be time consuming, it is essential that other important activities such as business continuity are performed in parallel. Progent has an extensive team of IT and data security experts with the skills required to perform activities for containment, operational resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has provided remote and on-premises network services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes professionals who have earned high-level certifications in foundation technology platforms including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned prestigious certifications including CISA, CISSP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning applications. This scope of expertise gives Progent the ability to identify and integrate the surviving parts of your network following a ransomware intrusion and reconstruct them rapidly into a functioning system. Progent has worked with leading cyber insurance providers including Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware Cleanup Consulting Services in Newark
For ransomware system restoration consulting in the Newark metro area, phone Progent at 800-462-8800 or visit Contact Progent.



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    Progent's CISSP-certified cybersecurity experts can assist organizations of all sizes with any aspect of information system security. Progent can implement efficient security systems that protect a small business from modern threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, remote, and mobile users sharing IT resources distributed across a mix of physical sites and various clouds.

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    Progent's Sun Solaris family support services provide small companies and developers support for managing and supporting Sun Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad range of expertise offers you an easy single source to show you how to build and manage a protected and reliable cross-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Progent can provide the expertise of certified engineers as well as seasoned database application programmers, DBAs, project managers, network infrastructure engineers, business continuity specialists, and certified data security consultants to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

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    Progent's ProSight portfolio of managed services are intended to provide organizations who maintain minimal in-house network support teams with affordable access to enterprise-class management platforms and technical experts. Advantages of Progent's ProSight line of managed IT services include predictable IT management costs, automation of routine administrative processes, ongoing absorption of new information technology, graceful migration from older systems to up-to-date solutions, close fit between computer technology with business objectives, guidance from veteran IT experts, and freeing up management to concentrate on business issues rather than fast-evolving information technology.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.

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    Microsoft supports seamless hybrid networks that combine Microsoft 365 and local Exchange systems. This permits you to have some Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange solution is completed on schedule and within budget.

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