Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when support personnel are likely to be slower to become aware of a breach and are less able to organize a quick and forceful defense. The more lateral progress ransomware is able to achieve within a victim's system, the more time it takes to restore basic operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to take the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can assist businesses in the Newark metro area to identify and quarantine breached servers and endpoints and protect undamaged resources from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Newark
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and invade any accessible system restores and backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system restoration almost impossible and basically throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a ransom fee for the decryptors required to recover encrypted files. Ransomware attacks also attempt to exfiltrate files and TAs demand an additional ransom in exchange for not posting this information on the dark web. Even if you can rollback your system to a tolerable point in time, exfiltration can be a big issue depending on the sensitivity of the stolen information.

The recovery work after a ransomware attack involves several crucial stages, most of which can be performed concurrently if the recovery team has enough members with the required experience.

  • Quarantine: This time-critical first step involves blocking the lateral progress of the attack across your IT system. The longer a ransomware assault is permitted to go unrestricted, the longer and more costly the restoration effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment processes consist of isolating infected endpoints from the network to block the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves restoring the IT system to a minimal acceptable level of functionality with the least delay. This effort is usually at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also demands the broadest range of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, productivity and mission-critical apps, network topology, and safe endpoint access. Progent's recovery experts use state-of-the-art collaboration tools to organize the complicated recovery process. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a client's managers and IT staff to prioritize activity and to put vital services on line again as quickly as feasible.
  • Data recovery: The work necessary to recover files damaged by a ransomware attack varies according to the condition of the systems, the number of files that are affected, and what restore techniques are needed. Ransomware assaults can destroy pivotal databases which, if not gracefully closed, may need to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Exchange and SQL Server depend on AD, and many manufacturing and other mission-critical platforms are powered by SQL Server. Often some detective work could be required to find clean data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and notebooks that were off line during the ransomware assault.
  • Implementing modern AV/ransomware protection: ProSight ASM utilizes SentinelOne's machine learning technology to give small and medium-sized companies the advantages of the identical AV technology used by many of the world's largest enterprises including Netflix, Visa, and NASDAQ. By delivering real-time malware filtering, classification, containment, restoration and forensics in a single integrated platform, ProSight ASM cuts total cost of ownership, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a certified SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Activities consist of determining the type of ransomware used in the attack; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement with the ransomware victim and the insurance provider; establishing a settlement amount and schedule with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the TA; acquiring, learning, and using the decryption utility; debugging failed files; building a pristine environment; mapping and reconnecting drives to match precisely their pre-encryption condition; and recovering computers and software services.
  • Forensics: This process is aimed at uncovering the ransomware attack's storyline across the network from start to finish. This history of the way a ransomware attack travelled within the network assists you to evaluate the damage and uncovers weaknesses in security policies or processes that need to be corrected to avoid later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect changes. Forensic analysis is typically given a top priority by the insurance carrier. Since forensics can be time consuming, it is critical that other important recovery processes such as business resumption are performed in parallel. Progent has an extensive roster of IT and cybersecurity experts with the knowledge and experience needed to carry out the work of containment, business resumption, and data restoration without interfering with forensic analysis.
Progent's Qualifications
Progent has provided online and on-premises network services across the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes professionals who have earned advanced certifications in core technologies including Cisco networking, VMware, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and Enterprise Resource Planning application software. This broad array of expertise gives Progent the ability to identify and consolidate the surviving parts of your IT environment after a ransomware intrusion and reconstruct them quickly into an operational network. Progent has collaborated with top insurance providers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent for Ransomware Cleanup Consulting Services in Newark
For ransomware system recovery consulting services in the Newark area, phone Progent at 800-462-8800 or see Contact Progent.



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    Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can help you to plan and carry out an efficient migration of your current SQL Server environment to any deployment model including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support ranging from on-demand design assessment or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget.

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    Progent has been providing SharePoint support since the initial SharePoint product was published more than a a dozen years, and Progent has the scope of technical know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in individual tasks associated with your SharePoint 2013 deployment.

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    Progent's Microsoft-certified consultants offer remote and onsite expertise for companies of all sizes to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate other collaboration systems such as Cisco UC. Progent's certified network security consultants can assist you create and verify a security strategy for your Skype for Business deployment that meets regulatory standards.

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