Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when IT staff are likely to take longer to recognize a penetration and are least able to organize a rapid and forceful defense. The more lateral progress ransomware is able to manage inside a target's system, the longer it will require to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to complete the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can assist businesses in the Newark metro area to identify and isolate infected servers and endpoints and protect undamaged assets from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Newark
Modern variants of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and invade any accessible system restores and backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make automated recovery nearly impossible and basically knocks the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom payment in exchange for the decryptors needed to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") files and TAs demand an additional settlement in exchange for not publishing this data or selling it. Even if you can restore your network to an acceptable point in time, exfiltration can pose a big problem according to the nature of the stolen data.

The restoration work subsequent to ransomware attack has several crucial stages, the majority of which can be performed in parallel if the response team has enough people with the required experience.

  • Quarantine: This time-critical first step involves arresting the sideways progress of ransomware across your IT system. The longer a ransomware attack is permitted to go unchecked, the longer and more costly the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery engineers. Quarantine activities consist of cutting off infected endpoints from the rest of network to restrict the contagion, documenting the environment, and protecting entry points.
  • System continuity: This involves restoring the network to a minimal useful degree of capability with the shortest possible delay. This process is usually at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their business. This activity also demands the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and mission-critical apps, network topology, and protected endpoint access management. Progent's recovery team uses state-of-the-art workgroup tools to organize the complex restoration process. Progent appreciates the urgency of working quickly, continuously, and in unison with a client's management and IT group to prioritize activity and to get critical services on line again as fast as feasible.
  • Data restoration: The work required to recover data damaged by a ransomware attack varies according to the condition of the network, how many files are affected, and what restore techniques are needed. Ransomware attacks can destroy key databases which, if not gracefully shut down, might need to be reconstructed from scratch. This can apply to DNS and AD databases. Exchange and SQL Server depend on Active Directory, and many ERP and other mission-critical applications are powered by Microsoft SQL Server. Often some detective work may be needed to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may exist on staff PCs and notebooks that were not connected during the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users.
  • Deploying advanced AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized businesses the benefits of the same AV technology used by many of the world's biggest corporations including Netflix, Citi, and NASDAQ. By providing real-time malware blocking, identification, containment, recovery and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the insurance carrier, if any. Activities consist of determining the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement amount with the victim and the cyber insurance carrier; negotiating a settlement amount and schedule with the hacker; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryptor utility; troubleshooting decryption problems; creating a clean environment; mapping and reconnecting datastores to match exactly their pre-attack state; and recovering physical and virtual devices and software services.
  • Forensics: This activity is aimed at discovering the ransomware assault's storyline throughout the network from start to finish. This audit trail of the way a ransomware attack progressed through the network helps your IT staff to evaluate the damage and highlights gaps in policies or processes that should be corrected to prevent later breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensics is usually given a top priority by the cyber insurance carrier. Because forensics can take time, it is critical that other important activities such as operational continuity are performed in parallel. Progent has a large team of information technology and security experts with the skills needed to carry out the work of containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and onsite IT services across the U.S. for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have earned high-level certifications in core technology platforms including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications including CISA, CISSP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP software. This breadth of expertise gives Progent the ability to salvage and integrate the surviving parts of your IT environment following a ransomware intrusion and rebuild them quickly into a functioning system. Progent has worked with top insurance carriers including Chubb to assist organizations recover from ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting in Newark
For ransomware system restoration consulting services in the Newark area, phone Progent at 800-462-8800 or see Contact Progent.



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