Baltimore Ransomware Prevention and Removal Solutions

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware requires time to work its way across a target network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when support staff may take longer to recognize a break-in and are less able to mount a quick and forceful response. The more lateral progress ransomware can achieve inside a target's network, the more time it takes to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to carry out the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help businesses in the Baltimore area to locate and quarantine infected devices and guard clean resources from being compromised.

If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Baltimore
Current strains of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and attack any available system restores. Files synched to the cloud can also be impacted. For a poorly defended network, this can make automated restoration almost impossible and basically throws the datacenter back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement fee for the decryptors needed to unlock encrypted files. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an additional ransom in exchange for not publishing this information on the dark web. Even if you can restore your network to an acceptable point in time, exfiltration can pose a major problem according to the sensitivity of the stolen data.

The recovery process subsequent to ransomware attack has several distinct stages, most of which can proceed concurrently if the recovery workgroup has enough members with the necessary experience.

• Quarantine: This urgent first response requires blocking the lateral spread of the attack across your network. The more time a ransomware attack is allowed to go unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine processes include isolating infected endpoints from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
• Operational continuity: This covers bringing back the IT system to a minimal useful degree of functionality with the least downtime. This process is usually at the highest level of urgency for the victims of the ransomware assault, who often see it as an existential issue for their business. This project also demands the broadest array of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and line-of-business apps, network architecture, and protected endpoint access. Progent's recovery experts use advanced workgroup tools to coordinate the complex restoration effort. Progent understands the urgency of working quickly, continuously, and in concert with a customer's management and IT staff to prioritize tasks and to get critical resources back online as fast as feasible.
• Data restoration: The work required to recover data impacted by a ransomware attack varies according to the condition of the systems, how many files are affected, and what restore methods are required. Ransomware attacks can destroy critical databases which, if not carefully shut down, might have to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many ERP and other business-critical applications are powered by Microsoft SQL Server. Some detective work could be required to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may have survived on staff desktop computers and laptops that were off line during the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users.
• Deploying advanced AV/ransomware defense: ProSight ASM utilizes SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the advantages of the same anti-virus technology used by some of the world's biggest enterprises including Walmart, Visa, and Salesforce. By delivering real-time malware filtering, detection, containment, restoration and forensics in one integrated platform, Progent's ProSight Active Security Monitoring reduces TCO, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance provider, if there is one. Activities consist of establishing the type of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and timeline with the TA; checking compliance with anti-money laundering regulations; carrying out the crypto-currency disbursement to the hacker; acquiring, learning, and operating the decryption tool; troubleshooting failed files; building a pristine environment; remapping and connecting datastores to match precisely their pre-attack condition; and restoring machines and services.
• Forensics: This process involves learning the ransomware assault's storyline across the targeted network from start to finish. This audit trail of how a ransomware attack progressed within the network helps your IT staff to assess the impact and highlights vulnerabilities in rules or work habits that need to be corrected to prevent later break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensic analysis is commonly given a top priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is essential that other key activities such as operational continuity are executed concurrently. Progent has a large roster of IT and cybersecurity experts with the skills needed to perform activities for containment, business resumption, and data restoration without interfering with forensics.

Contact Progent for Ransomware Cleanup Expertise in Baltimore
For ransomware recovery services in the Baltimore area, call Progent at 800-462-8800 or visit Contact Progent.