Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when support staff may be slower to recognize a penetration and are less able to organize a quick and forceful defense. The more lateral progress ransomware can manage inside a victim's network, the longer it will require to recover core operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to carry out the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's online ransomware experts can assist organizations in the Monterrey area to identify and isolate breached devices and guard clean resources from being compromised.

If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Monterrey
Current variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and invade any available system restores. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration almost impossible and effectively knocks the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a settlement payment in exchange for the decryptors required to unlock scrambled files. Ransomware assaults also attempt to exfiltrate information and hackers require an additional settlement in exchange for not posting this data or selling it. Even if you are able to restore your network to a tolerable point in time, exfiltration can be a big issue according to the nature of the stolen data.

The restoration work subsequent to ransomware penetration has a number of crucial stages, most of which can be performed in parallel if the recovery team has a sufficient number of people with the required experience.

  • Containment: This time-critical first step involves blocking the lateral progress of ransomware across your IT system. The more time a ransomware attack is allowed to go unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment processes include isolating infected endpoints from the network to minimize the contagion, documenting the environment, and securing entry points.
  • Operational continuity: This involves restoring the network to a basic acceptable level of functionality with the shortest possible downtime. This effort is typically at the highest level of urgency for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This project also demands the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and mission-critical apps, network architecture, and protected endpoint access. Progent's recovery experts use advanced collaboration platforms to coordinate the multi-faceted recovery effort. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a customer's management and network support staff to prioritize activity and to put vital resources on line again as quickly as possible.
  • Data recovery: The work required to restore data impacted by a ransomware attack varies according to the condition of the network, the number of files that are encrypted, and which restore techniques are needed. Ransomware assaults can destroy critical databases which, if not carefully closed, might have to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on Active Directory, and many financial and other business-critical platforms depend on SQL Server. Some detective work may be needed to locate clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and laptops that were not connected at the time of the ransomware attack. Progent's Altaro VM Backup consultants can assist you to utilize immutability for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be modified or deleted by any user including administrators. Immutable storage adds another level of protection and restoration ability in case of a successful ransomware attack.
  • Setting up advanced antivirus/ransomware defense: ProSight ASM incorporates SentinelOne's machine learning technology to give small and mid-sized businesses the advantages of the identical AV technology used by some of the world's biggest enterprises such as Netflix, Visa, and NASDAQ. By providing real-time malware filtering, classification, mitigation, repair and forensics in one integrated platform, Progent's Active Security Monitoring reduces TCO, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the victim and the cyber insurance provider, if any. Services consist of establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement and schedule with the hacker; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency transfer to the TA; acquiring, learning, and operating the decryptor tool; troubleshooting decryption problems; building a pristine environment; mapping and reconnecting datastores to match precisely their pre-encryption state; and recovering physical and virtual devices and services.
  • Forensic analysis: This process involves uncovering the ransomware assault's progress across the targeted network from beginning to end. This audit trail of how a ransomware assault travelled through the network helps your IT staff to evaluate the damage and brings to light shortcomings in policies or work habits that should be rectified to prevent later break-ins. Forensics entails the examination of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to look for variations. Forensic analysis is commonly assigned a top priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is essential that other key recovery processes like business continuity are pursued concurrently. Progent maintains an extensive roster of information technology and security experts with the skills needed to perform the work of containment, business continuity, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has delivered remote and on-premises network services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have been awarded advanced certifications in foundation technologies such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security consultants have earned prestigious certifications including CISM, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and Enterprise Resource Planning software. This broad array of skills allows Progent to salvage and integrate the undamaged parts of your network after a ransomware attack and reconstruct them quickly into a functioning network. Progent has collaborated with leading cyber insurance carriers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Services in Monterrey
For ransomware recovery consulting in the Monterrey area, call Progent at 800-462-8800 or go to Contact Progent.

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