Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when support personnel may take longer to become aware of a breach and are least able to mount a rapid and forceful response. The more lateral progress ransomware can manage inside a victim's network, the more time it takes to restore core IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to carry out the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can assist organizations in the Monterrey metro area to locate and quarantine infected servers and endpoints and protect undamaged assets from being compromised.
If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in Monterrey
Modern variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and attack any accessible backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration almost impossible and effectively throws the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a ransom fee in exchange for the decryptors required to recover scrambled data. Ransomware assaults also try to steal (or "exfiltrate") files and TAs demand an extra payment in exchange for not publishing this information on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can pose a major issue according to the sensitivity of the downloaded data.
The recovery process subsequent to ransomware breach involves several crucial phases, the majority of which can be performed in parallel if the response workgroup has a sufficient number of people with the necessary experience.
- Containment: This urgent initial response requires blocking the lateral progress of ransomware within your IT system. The longer a ransomware assault is allowed to go unchecked, the more complex and more expensive the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Containment processes include cutting off affected endpoints from the rest of network to restrict the spread, documenting the environment, and securing entry points.
- Operational continuity: This involves restoring the IT system to a basic acceptable degree of functionality with the least delay. This effort is typically the highest priority for the targets of the ransomware attack, who often see it as an existential issue for their business. This project also demands the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network architecture, and secure remote access management. Progent's ransomware recovery team uses state-of-the-art collaboration platforms to coordinate the complex restoration process. Progent appreciates the importance of working rapidly, continuously, and in concert with a client's management and network support staff to prioritize activity and to get essential resources on line again as fast as feasible.
- Data restoration: The effort required to recover files damaged by a ransomware attack depends on the condition of the network, the number of files that are encrypted, and which recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not carefully closed, might have to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many ERP and other mission-critical applications are powered by SQL Server. Some detective work may be needed to find undamaged data. For instance, non-encrypted OST files may exist on employees' PCs and laptops that were off line during the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users.
- Deploying advanced AV/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the same AV tools used by some of the world's largest enterprises including Netflix, Citi, and Salesforce. By providing real-time malware filtering, detection, mitigation, restoration and analysis in one integrated platform, ProSight ASM reduces TCO, simplifies management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the victim and the insurance provider, if any. Services include determining the type of ransomware used in the attack; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance carrier; negotiating a settlement and schedule with the TA; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the TA; acquiring, learning, and operating the decryption utility; troubleshooting decryption problems; building a pristine environment; mapping and connecting datastores to reflect exactly their pre-attack state; and recovering computers and services.
- Forensics: This process is aimed at learning the ransomware assault's storyline throughout the targeted network from start to finish. This history of the way a ransomware assault travelled through the network assists your IT staff to evaluate the impact and highlights vulnerabilities in security policies or work habits that need to be rectified to avoid future break-ins. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensic analysis is commonly assigned a top priority by the cyber insurance carrier. Since forensics can take time, it is critical that other key activities such as business continuity are pursued concurrently. Progent has a large team of IT and data security professionals with the skills needed to carry out the work of containment, business resumption, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has provided online and onsite IT services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco networking, VMware, and popular Linux distros. Progent's data security consultants have earned internationally recognized certifications including CISA, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning applications. This broad array of skills allows Progent to salvage and consolidate the surviving pieces of your network after a ransomware intrusion and reconstruct them rapidly into an operational system. Progent has collaborated with leading cyber insurance carriers including Chubb to help businesses clean up after ransomware attacks.
Contact Progent for Ransomware Recovery Consulting Services in Monterrey
For ransomware system recovery consulting services in the Monterrey area, phone Progent at 800-462-8800 or go to Contact Progent.