Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Senior Ransomware Engineer
Ransomware needs time to work its way across a network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when IT staff may take longer to become aware of a breach and are less able to mount a quick and coordinated response. The more lateral progress ransomware is able to manage inside a target's system, the more time it will require to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first step in responding to a ransomware assault by putting out the fire. Progent's remote ransomware experts can help organizations in the Lakeland area to identify and quarantine breached servers and endpoints and protect undamaged resources from being compromised.
If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Lakeland
Current variants of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and infiltrate any available system restores and backups. Data synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make system restoration nearly impossible and effectively sets the IT system back to square one. So-called Threat Actors, the hackers responsible for ransomware attack, demand a ransom fee in exchange for the decryptors needed to unlock scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs require an extra ransom for not posting this information on the dark web. Even if you are able to restore your network to a tolerable point in time, exfiltration can be a big issue according to the sensitivity of the stolen information.
The restoration work after a ransomware penetration has a number of distinct stages, the majority of which can proceed concurrently if the recovery workgroup has enough members with the required experience.
- Containment: This urgent first step involves arresting the sideways spread of the attack within your network. The longer a ransomware assault is allowed to run unrestricted, the more complex and more expensive the restoration effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery engineers. Containment activities consist of isolating affected endpoint devices from the rest of network to block the spread, documenting the IT system, and securing entry points.
- System continuity: This covers bringing back the network to a minimal useful degree of capability with the least delay. This process is typically the top priority for the targets of the ransomware assault, who often see it as an existential issue for their business. This activity also requires the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, productivity and line-of-business applications, network architecture, and protected endpoint access. Progent's ransomware recovery experts use advanced collaboration tools to organize the multi-faceted recovery process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a customer's managers and IT staff to prioritize activity and to get critical services back online as quickly as possible.
- Data restoration: The work necessary to restore files impacted by a ransomware assault varies according to the condition of the network, how many files are affected, and what restore techniques are needed. Ransomware attacks can take down pivotal databases which, if not properly shut down, might have to be rebuilt from scratch. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other mission-critical platforms depend on SQL Server. Some detective work may be needed to find clean data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on employees' desktop computers and laptops that were off line during the ransomware attack.
- Implementing modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to offer small and medium-sized companies the benefits of the same AV technology implemented by many of the world's biggest corporations including Walmart, Citi, and NASDAQ. By delivering real-time malware blocking, classification, containment, restoration and forensics in a single integrated platform, Progent's Active Security Monitoring reduces TCO, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance provider, if any. Services include determining the type of ransomware used in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement and schedule with the hacker; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the hacker; acquiring, reviewing, and operating the decryptor utility; troubleshooting failed files; building a pristine environment; mapping and reconnecting datastores to match exactly their pre-encryption condition; and reprovisioning computers and services.
- Forensic analysis: This activity is aimed at uncovering the ransomware assault's storyline across the network from start to finish. This history of the way a ransomware assault travelled within the network helps your IT staff to evaluate the damage and highlights shortcomings in policies or work habits that should be corrected to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensic analysis is usually given a high priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is essential that other key activities like business resumption are executed concurrently. Progent has a large roster of IT and data security professionals with the knowledge and experience required to perform the work of containment, business resumption, and data recovery without disrupting forensics.
Progent has provided online and onsite network services throughout the United States for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have been awarded high-level certifications in core technologies including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned internationally recognized certifications such as CISM, CISSP, and CRISC. (See Progent's certifications). Progent also has guidance in financial management and Enterprise Resource Planning applications. This breadth of skills allows Progent to identify and integrate the surviving parts of your information system following a ransomware attack and reconstruct them rapidly into a viable system. Progent has worked with top cyber insurance carriers including Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Recovery Consulting in Lakeland
For ransomware cleanup consulting in the Lakeland area, phone Progent at 800-462-8800 or see Contact Progent.