Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when IT staff may be slower to become aware of a break-in and are less able to organize a rapid and forceful response. The more lateral progress ransomware is able to achieve within a victim's system, the more time it takes to recover basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist you to take the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware experts can assist businesses in the Lakeland area to identify and quarantine breached servers and endpoints and protect clean resources from being penetrated.

If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Lakeland
Modern variants of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and attack any available backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration nearly impossible and basically sets the datacenter back to square one. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom fee in exchange for the decryptors required to recover scrambled files. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers demand an additional settlement for not posting this information on the dark web. Even if you are able to restore your network to an acceptable point in time, exfiltration can be a big issue according to the nature of the stolen information.

The restoration work after a ransomware attack involves a number of distinct phases, the majority of which can be performed concurrently if the response workgroup has a sufficient number of members with the required experience.

  • Containment: This time-critical initial response requires blocking the sideways progress of ransomware within your IT system. The more time a ransomware attack is permitted to run unchecked, the longer and more expensive the restoration effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes include isolating affected endpoints from the network to restrict the spread, documenting the environment, and securing entry points.
  • System continuity: This involves bringing back the IT system to a minimal acceptable level of capability with the least downtime. This process is usually the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also requires the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and mission-critical apps, network topology, and safe remote access. Progent's ransomware recovery team uses advanced workgroup tools to organize the complicated restoration process. Progent appreciates the urgency of working quickly, continuously, and in concert with a customer's management and IT group to prioritize activity and to put essential services back online as quickly as feasible.
  • Data restoration: The work required to recover files damaged by a ransomware attack varies according to the state of the network, how many files are affected, and what restore techniques are needed. Ransomware attacks can destroy critical databases which, if not carefully closed, may have to be rebuilt from the beginning. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical applications depend on Microsoft SQL Server. Often some detective work may be required to locate undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and laptops that were not connected during the ransomware assault. Progent's Altaro VM Backup consultants can assist you to deploy immutable backup for cloud object storage, enabling tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by any user including administrators. This provides another level of protection and recoverability in case of a ransomware breach.
  • Deploying advanced antivirus/ransomware protection: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the identical anti-virus tools deployed by many of the world's biggest enterprises including Walmart, Visa, and NASDAQ. By delivering real-time malware filtering, classification, mitigation, repair and forensics in a single integrated platform, Progent's ASM lowers total cost of ownership, streamlines management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This requires working closely with the victim and the cyber insurance carrier, if any. Activities include establishing the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance carrier; negotiating a settlement and timeline with the hacker; confirming adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the TA; acquiring, reviewing, and using the decryptor utility; debugging failed files; creating a clean environment; mapping and reconnecting drives to reflect exactly their pre-encryption state; and restoring computers and services.
  • Forensics: This activity is aimed at uncovering the ransomware assault's progress across the network from start to finish. This history of the way a ransomware assault travelled within the network helps you to evaluate the damage and uncovers shortcomings in policies or work habits that should be corrected to prevent later breaches. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensic analysis is typically given a high priority by the insurance carrier. Because forensic analysis can take time, it is vital that other important activities such as operational resumption are executed in parallel. Progent maintains a large roster of IT and security experts with the skills needed to carry out activities for containment, operational continuity, and data restoration without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite IT services across the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded advanced certifications in foundation technologies including Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security consultants have earned prestigious certifications including CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP software. This breadth of expertise allows Progent to identify and integrate the surviving parts of your IT environment following a ransomware intrusion and reconstruct them quickly into an operational network. Progent has worked with top insurance providers including Chubb to assist organizations recover from ransomware assaults.

Contact Progent for Ransomware System Restoration Services in Lakeland
For ransomware system restoration consulting in the Lakeland area, call Progent at 800-462-8800 or see Contact Progent.



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    Progent's Help Desk outsourcing and co-sourcing service programs help organizations to reduce costs, improve output, and respond immediately to sudden changes in economic conditions.

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    Progent can assist your company to plan and execute a smooth transition from a Solaris-powered information environment to a network powered by Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can assist you to guard your data and reduce productivity disruption by designing an effective migration strategy that preserves your current investments in Sun Solaris application and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current infrastructure, transition strategy and testing, MS Exchange migration services, information and application transition, and processor and storage transition and consolidation.

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    Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a DR system based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.

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    Altaro VM Backup from Hornetsecurity offers small businesses a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises services to help you to design, deploy, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.

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    Progent can assist you in any phase of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing HA infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.

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    The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting team with hands-on expertise and in-depth familiarity with designing and integrating seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent's IT services can assist you with designing, deploying, managing, and supporting Windows Server solutions that maximize the business value of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.

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    Progent offers quick access to the expertise of veteran wireless consultants who can help organizations to assess the benefits of Ubiquiti UniFi wireless access points for your business and help you to design, install, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to choose, configure, and position UniFi wireless access points for your required coverage and performance.

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    Progent's Cisco Jabber consultants can provide online or on-premises expertise to help organizations of all sizes to design, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for all the products, technologies and services that make up creating an end-to-end Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration solution.

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