Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a network. For this reason, ransomware assaults are typically launched on weekends and at night, when support staff are likely to be slower to become aware of a breach and are least able to mount a quick and coordinated defense. The more lateral progress ransomware can make inside a victim's network, the more time it will require to restore core operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to carry out the time-critical first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineer can help businesses in the Lakeland area to identify and isolate infected devices and protect undamaged resources from being compromised.

If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Lakeland
Modern variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and invade any accessible backups. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make system restoration almost impossible and basically sets the datacenter back to the beginning. So-called Threat Actors, the cybercriminals responsible for ransomware assault, demand a settlement payment in exchange for the decryptors needed to recover scrambled files. Ransomware attacks also attempt to steal (or "exfiltrate") files and TAs demand an extra payment in exchange for not publishing this information or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can pose a big issue according to the nature of the downloaded information.

The restoration work subsequent to ransomware attack involves several distinct stages, the majority of which can be performed in parallel if the recovery team has enough members with the required experience.

  • Quarantine: This time-critical first step involves blocking the lateral progress of ransomware across your network. The longer a ransomware attack is permitted to run unrestricted, the longer and more expensive the recovery effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery engineers. Quarantine activities include isolating affected endpoints from the network to minimize the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This covers bringing back the network to a minimal acceptable degree of functionality with the shortest possible downtime. This process is usually the top priority for the targets of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and line-of-business applications, network topology, and protected endpoint access management. Progent's ransomware recovery team uses state-of-the-art collaboration platforms to organize the complicated restoration process. Progent appreciates the importance of working quickly, tirelessly, and in unison with a client's managers and network support group to prioritize tasks and to get critical resources on line again as fast as feasible.
  • Data recovery: The effort necessary to recover data damaged by a ransomware assault varies according to the state of the network, how many files are encrypted, and what restore techniques are needed. Ransomware assaults can destroy key databases which, if not properly closed, might have to be rebuilt from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other business-critical applications depend on SQL Server. Often some detective work may be required to locate clean data. For instance, undamaged OST files may exist on staff desktop computers and notebooks that were not connected during the attack.
  • Setting up advanced antivirus/ransomware protection: Progent's Active Security Monitoring gives small and mid-sized businesses the advantages of the same AV technology used by some of the world's largest corporations such as Walmart, Visa, and NASDAQ. By providing in-line malware filtering, identification, mitigation, repair and analysis in a single integrated platform, ProSight Active Security Monitoring cuts total cost of ownership, streamlines management, and expedites operational continuity. The next-generation endpoint protection engine built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
  • Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This requires working closely with the victim and the insurance provider, if any. Services include establishing the kind of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement and timeline with the TA; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency transfer to the hacker; acquiring, reviewing, and operating the decryption tool; debugging failed files; creating a pristine environment; remapping and connecting datastores to reflect precisely their pre-encryption condition; and restoring machines and services.
  • Forensic analysis: This activity is aimed at learning the ransomware assault's progress across the network from start to finish. This audit trail of the way a ransomware assault progressed within the network helps you to assess the damage and uncovers shortcomings in policies or work habits that need to be rectified to avoid later breaches. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect anomalies. Forensic analysis is usually given a top priority by the insurance carrier. Because forensic analysis can be time consuming, it is vital that other important activities such as business resumption are performed concurrently. Progent maintains an extensive team of information technology and cybersecurity professionals with the skills required to carry out activities for containment, business resumption, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered remote and on-premises network services across the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have earned high-level certifications in foundation technologies such as Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning software. This broad array of expertise gives Progent the ability to identify and integrate the surviving pieces of your IT environment following a ransomware intrusion and rebuild them quickly into a functioning network. Progent has worked with top insurance carriers like Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Consulting Services in Lakeland
For ransomware system recovery services in the Lakeland area, call Progent at 800-462-8800 or visit Contact Progent.



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