Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Senior Ransomware Consultant
Ransomware needs time to steal its way across a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when support staff are likely to take longer to recognize a penetration and are less able to mount a rapid and forceful response. The more lateral movement ransomware can achieve within a victim's system, the more time it takes to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware expert can assist businesses in the Lakeland metro area to locate and quarantine breached servers and endpoints and protect undamaged resources from being penetrated.
If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Lakeland
Modern strains of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and invade any accessible system restores. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration almost impossible and effectively sets the IT system back to the beginning. Threat Actors, the cybercriminals behind a ransomware assault, insist on a ransom payment for the decryption tools needed to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs require an extra settlement for not posting this data or selling it. Even if you can restore your system to a tolerable date in time, exfiltration can be a big problem according to the sensitivity of the downloaded information.
The restoration process after a ransomware attack involves a number of distinct stages, the majority of which can proceed in parallel if the response workgroup has a sufficient number of members with the necessary experience.
- Quarantine: This time-critical initial step involves blocking the lateral spread of ransomware within your IT system. The longer a ransomware assault is allowed to run unchecked, the more complex and more expensive the restoration effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Containment activities include cutting off affected endpoints from the rest of network to restrict the contagion, documenting the IT system, and protecting entry points.
- System continuity: This covers restoring the IT system to a minimal acceptable degree of capability with the shortest possible delay. This effort is typically the top priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This project also requires the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and line-of-business apps, network architecture, and secure remote access management. Progent's ransomware recovery experts use advanced collaboration platforms to coordinate the multi-faceted recovery process. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a customer's managers and IT staff to prioritize activity and to get essential resources on line again as quickly as possible.
- Data restoration: The work required to restore files impacted by a ransomware attack varies according to the condition of the network, how many files are affected, and what recovery methods are required. Ransomware assaults can destroy critical databases which, if not properly closed, might have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other mission-critical applications depend on SQL Server. Often some detective work may be required to locate clean data. For example, undamaged OST files may exist on staff desktop computers and laptops that were not connected at the time of the ransomware assault.
- Implementing advanced antivirus/ransomware protection: ProSight ASM gives small and medium-sized companies the advantages of the identical anti-virus technology used by many of the world's biggest enterprises such as Netflix, Citi, and Salesforce. By providing real-time malware blocking, detection, mitigation, restoration and forensics in a single integrated platform, Progent's ASM cuts TCO, streamlines management, and expedites operational continuity. The next-generation endpoint protection engine incorporated in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This requires working closely with the ransomware victim and the cyber insurance provider, if any. Activities consist of determining the kind of ransomware involved in the attack; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement amount and schedule with the TA; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the TA; acquiring, learning, and using the decryptor utility; troubleshooting decryption problems; creating a clean environment; mapping and connecting datastores to reflect precisely their pre-attack state; and recovering computers and services.
- Forensic analysis: This process involves uncovering the ransomware attack's progress across the network from beginning to end. This audit trail of how a ransomware attack travelled through the network assists you to assess the damage and brings to light vulnerabilities in policies or processes that should be rectified to prevent future breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensics is usually assigned a high priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is critical that other key activities like business continuity are performed in parallel. Progent has a large team of information technology and security experts with the knowledge and experience needed to carry out activities for containment, business continuity, and data recovery without interfering with forensics.
Progent has delivered remote and onsite network services across the United States for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security experts have earned prestigious certifications including CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning applications. This broad array of skills gives Progent the ability to identify and integrate the undamaged pieces of your network following a ransomware attack and reconstruct them quickly into a functioning network. Progent has worked with top insurance providers including Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware Recovery Expertise in Lakeland
For ransomware cleanup expertise in the Lakeland metro area, phone Progent at 800-462-8800 or visit Contact Progent.