Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. Because of this, ransomware attacks are typically unleashed on weekends and late at night, when IT staff are likely to be slower to recognize a penetration and are least able to organize a rapid and forceful defense. The more lateral progress ransomware can manage inside a victim's network, the longer it will require to restore basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to complete the time-critical first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can assist businesses in the Palo Alto metro area to identify and quarantine infected devices and protect clean assets from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Palo Alto
Modern variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration nearly impossible and effectively throws the IT system back to square one. So-called Threat Actors, the hackers responsible for ransomware attack, demand a ransom fee in exchange for the decryption tools required to unlock scrambled files. Ransomware assaults also attempt to exfiltrate files and TAs demand an extra ransom for not posting this data on the dark web. Even if you are able to rollback your system to a tolerable point in time, exfiltration can pose a big problem according to the sensitivity of the stolen data.

The recovery work after a ransomware penetration involves several crucial stages, the majority of which can be performed in parallel if the recovery workgroup has enough members with the required skill sets.

  • Containment: This time-critical first step involves arresting the sideways progress of ransomware within your IT system. The more time a ransomware attack is permitted to go unchecked, the more complex and more expensive the recovery process. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Containment activities consist of isolating infected endpoint devices from the rest of network to restrict the spread, documenting the environment, and protecting entry points.
  • System continuity: This involves bringing back the IT system to a minimal acceptable level of capability with the shortest possible delay. This effort is typically the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their company. This project also requires the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and mission-critical applications, network architecture, and protected remote access management. Progent's recovery experts use advanced workgroup tools to coordinate the complex recovery process. Progent understands the importance of working quickly, tirelessly, and in concert with a customer's management and IT staff to prioritize activity and to get critical services back online as fast as feasible.
  • Data restoration: The effort necessary to restore data damaged by a ransomware attack varies according to the condition of the network, the number of files that are affected, and what restore methods are required. Ransomware assaults can destroy pivotal databases which, if not gracefully shut down, might have to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on AD, and many ERP and other mission-critical applications are powered by Microsoft SQL Server. Often some detective work may be needed to find undamaged data. For instance, non-encrypted OST files may have survived on staff desktop computers and laptops that were off line during the assault. Progent's Altaro VM Backup consultants can assist you to deploy immutable backup for cloud object storage, enabling tamper-proof data for a set duration so that backup data cannot be modified or deleted by anyone including administrators. This adds another level of security and restoration ability in case of a successful ransomware attack.
  • Deploying modern AV/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the same AV tools used by some of the world's largest corporations including Walmart, Citi, and NASDAQ. By delivering real-time malware filtering, detection, containment, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, simplifies administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the victim and the cyber insurance carrier, if any. Activities consist of establishing the kind of ransomware involved in the attack; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the insurance provider; establishing a settlement and timeline with the hacker; checking compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the hacker; acquiring, reviewing, and using the decryption utility; debugging decryption problems; creating a clean environment; remapping and reconnecting datastores to reflect exactly their pre-attack state; and restoring physical and virtual devices and software services.
  • Forensic analysis: This process is aimed at discovering the ransomware attack's storyline throughout the targeted network from start to finish. This history of the way a ransomware attack progressed through the network assists you to evaluate the impact and uncovers gaps in policies or processes that need to be corrected to avoid later breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensic analysis is typically given a top priority by the cyber insurance provider. Since forensic analysis can take time, it is vital that other important recovery processes such as business resumption are pursued in parallel. Progent has an extensive roster of information technology and security experts with the knowledge and experience needed to perform activities for containment, business continuity, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided online and on-premises IT services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have been awarded advanced certifications in foundation technology platforms including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and ERP application software. This breadth of skills allows Progent to identify and integrate the surviving pieces of your network following a ransomware intrusion and reconstruct them rapidly into a functioning system. Progent has collaborated with leading cyber insurance providers like Chubb to assist businesses clean up after ransomware attacks.

Contact Progent for Ransomware Recovery Expertise in Palo Alto
For ransomware system restoration consulting services in the Palo Alto area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's expert consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Exchange 2003 help, repair, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.

  • Professionals CISSP Certified Cybersecurity CISSP Certified security Systems Engineer Specialist

  • MySQL application development Consultancy
    Network Consultants Database Programming

    Progent's expert programmers, relational database architects, and project management consultants can assist large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can help clients plug expertise gaps by providing database designers and programmers skilled in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to incorporate SharePoint with other data sources such as SQL Server and Excel to create data-driven intranets and portal sites. Progent also can provide experience with multiple web development tools and can assist clients to create, expand, troubleshoot, or port web applications to take advantage of the latest advances in web technology.

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  • WiFi 6/6E System Design Consultancy
    WiFi 6/6E Optimization Consultants

    Progent can help you plan, deploy, manage, and repair an efficient Wireless LAN infrastructure, recommend sensible hardware and software, and configure access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete wireless system security strategy that is well integrated with the security strategy for your overall corporate network.

  • Progent's Management Software Consulting Services Top Ranked Technology Consultant Progent Management Team

  • Offsite Employees Endpoint Security Computer Consultant
    Work from Home Endpoint Security Network Consultant

    Progent can help small and mid-size companies to install security defense solutions and provide cleanup services for work-from-home employees.

  • Progent's Management Team Onsite Support Progent's Management System Consulting Services
  • Programming Firms Microsoft Dynamics Microsoft Dynamics GP Consultants
  • Palo Alto Avaddon Ransomware System-Restoration Menlo Park CA
  • Redwood City, CA Palo Alto Telecommuters Endpoint Security Solutions Consulting Experts Menlo Park CA Palo Alto Teleworkers Security Solutions Consultants
  • Redwood City, CA, America CISSP Protection CISSP Firewall Configuration Redwood City, CA
  • Remote Monitoring and Reporting Configuration Microsoft Certified Expert Operations Manager Specialists
  • Remote Mozy Professionals HP Data Protector Consultancy
  • Remote Server Management Remote Technical Support Endpoint Monitoring and Reporting Troubleshooting
  • Remote Support Jobs Questions about Microsoft Consultants Q&A about Microsoft Consulting Telecommuting Jobs
  • Palo Alto DopplePaymer Ransomware Mitigation San Francisco Peninsula
  • Remote Workers Palo Alto Guidance - Connectivity Solutions Consulting and Support Services East Palo Alto Urgent Offsite Workforce Palo Alto Consulting Experts - Integration Consulting East Palo Alto
  • 24-7 Palo Alto NotPetya Ransomware Business Recovery Redwood City, CA
  • Remote Workforce Assistance nearby Palo Alto - Integration Consultants Menlo Park CA Palo Alto At Home Workers Integration Consultants Palo Alto, CA
  • SCCM 2012 Technology Consulting Microsoft Certified Expert SCCM 2012 Device Management Specialist
  • SCDPM and SharePoint Remote Support Services SCDPM Deduplication Computer Consulting
  • SMS Server Migration Outsourcing Microsoft SMS Server Technical Support Services
  • San Francisco Peninsula Expertise for IT Service Providers - Palo Alto - Transparent Short-Term Support Staff Assistance Consultants for Palo Alto Computer Support Companies
  • Security Auditor Palo Alto, Santa Clara County Immediate Firewall Consulting Services Palo Alto California
  • SharePoint 2010 Support Services Microsoft SharePoint 2013 Support Services East Palo Alto
  • SharePoint 2019 OneDrive Sync Client IT Consultant SharePoint 2019 SMTP Authentication Remote Consulting
  • SharePoint Excel Services Support and Setup SharePoint Foundation Technical Support

  • SCCM 2012 Intune Integration Technology Consulting
    Network Consulting SCCM 2012 Upgrade

    Progent's Microsoft-certified consultants can help your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management platform or help you to modify your current SCCM 2012 environment to support your evolving IT needs. Also, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and IIS.

  • Palo Alto Spora Ransomware Operational Recovery Palo Alto California
  • Skype for Business and Call Analytics Consultants Microsoft Certified Expert Skype for Business Front End Pool Consultant

  • Urgent Exchange 2010 Upgrade Consulting
    Exchange Upgrade Consulting Services

    Progent's Microsoft-certified consulting experts can help you to determine the benefits of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide fast return on investment by improving your workers' efficiency, cutting the expense of hardware and support, simplifying management, and integrating your vital communications platforms.

  • Small Business Network Integration Computer Network Companies Small Business
  • Small Business WAP121 Outsourcing Small Business WAP351 Information Technology Consulting
  • Small Company Technology Consulting Services Small Business Network Computer Engineer
  • Small Offices Computer Consultancy Services Small Offices Technical Support Group
  • Spora Ransomware Hot Line Palo Alto, CA Palo Alto, CA Ryuk Ransomware Hot Line
  • Palo Alto Ransomware Operational Recovery Consultants San Francisco Peninsula
  • Sun Solaris Upgrade Consultant Open Now Solaris Migration Consultant

  • 24-Hour WiFi 6E Support and Integration
    Proxim Support and Integration

    Progent's Wireless Consulting Services provide a convenient, economical option for businesses of all sizes to integrate, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

  • Systems Management Server Consultant Services 24-7 Systems Management Server Integration
  • Tech Palo Alto, CA Palo Alto Online Technical Support
  • Tech Redwood City Redwood City Onsite Technical Support
  • Technical Support Services Aironet Outdoor Wi-Fi Access Point Aironet 2800 Access Point Computer Consultant
  • Technical Support Services Live Communications Server Computer Engineer Microsoft LCS Server Instant Messaging
  • Teleworkers Palo Alto Consultants - Endpoint Management Tools Consulting and Support Services San Francisco Peninsula, USA Biggest Palo Alto Teleworkers Endpoint Management Solutions Consultants Palo Alto, Santa Clara County
  • Top Infor SyteLine CloudSuite Process Improvement Engineer Emergency Infor SyteLine CloudSuite Web Site Integration Consultancy

  • Exchange 2003 Server Upgrade Consultant
    Exchange 2003 Upgrade Computer Engineer

    Progent's Microsoft Premier professionals offer world-class support for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange installations or updates and can provide local technicians to help enterprises with deployments of Microsoft Exchange in the or any area covered by Progent's engineers.

  • Top Quality Mirial Consultant Immersive Telepresence Remote Technical Support
  • Top Quality Small Office IT Consulting Services Los Altos 24 Hour Small Business IT Support Palo Alto
  • Top Rated Network Services UNIX Online UNIX Online System Consultants
  • Training MySQL Community Edition Oracle database administration Specialist
  • UNIX, Windows Engineer UNIX with Windows Onsite Technical Support
  • Wi-Fi IP phone integration Support and Help 24/7 wireless VoIP phone integration Remote Support

  • Case Study Wireless Integration
    School Wireless Case Studies

    Progent provided a wireless networking solution that allowed a school to improve productivity and eliminate the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing separate locations up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered improved performance and dependability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it offered protection against outside interference.

  • Windows 7 Support and Help Top Quality Windows 7 Computer Consulting
  • Windows Server 2012R2 Security IT Consultant Integration Windows Server 2012 R2 Virtual Fibre Channel

  • Progent Management Team Computer Service Companies
    Small Office Computer Consulting Services Progent's Management

    Progent's management team consists of industry veterans with decades of background providing network consulting, technical support, and long-term information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great personnel, and Progent stands out by having put together a management team that can provide customers with the top service value available anywhere.

  • Windows Server 2016 Hybrid Solutions Remote Support Windows Server 2016 Workgroup clusters Online Support Services
  • Windows Server 2016 Small Business IT Outsourcing Palo Alto, Santa Clara County Windows Server 2016 Computer Outsourcing San Francisco Peninsula
  • Redwood City, CA Top Quality Palo Alto Avaddon Ransomware Repair
  • Word 2016 Computer Consultants Office 2016 Manage
  • Work from Cisco Engineer Part Time Job Positions Home Based Microsoft Consulting
  • iPhone and Cisco firewall integration Consultants iPhone and SQL Server integration Integration Services

  • Juniper Junos CLI Security Firms
    Juniper Junos Network and Security Manager Cybersecurity Consultancies

    Progent's Juniper Networks-authorized network engineer can help your company to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued products to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's premier network control software to enable you to streamline the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain environments that incorporate a combination of Juniper's OS platforms.


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