Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to steal its way through a network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT personnel are likely to take longer to recognize a break-in and are less able to organize a quick and coordinated defense. The more lateral movement ransomware is able to manage inside a target's network, the more time it will require to recover core operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide you to complete the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's remote ransomware expert can assist businesses in the Manchester area to identify and quarantine infected servers and endpoints and guard clean assets from being penetrated.
If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Manchester
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any accessible backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make automated recovery almost impossible and effectively throws the IT system back to the beginning. Threat Actors, the hackers responsible for ransomware assault, insist on a settlement fee in exchange for the decryptors required to recover encrypted files. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers demand an additional settlement for not posting this information or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a major issue depending on the sensitivity of the downloaded data.
The restoration work subsequent to ransomware penetration involves several crucial phases, the majority of which can be performed concurrently if the recovery workgroup has enough people with the necessary skill sets.
- Quarantine: This urgent initial response requires arresting the sideways spread of the attack within your network. The longer a ransomware assault is allowed to go unrestricted, the more complex and more costly the restoration effort. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery engineers. Quarantine activities include cutting off infected endpoints from the network to minimize the contagion, documenting the environment, and protecting entry points.
- Operational continuity: This covers restoring the IT system to a minimal useful level of functionality with the shortest possible downtime. This process is typically the highest priority for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also demands the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and mission-critical apps, network architecture, and protected remote access management. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to organize the multi-faceted recovery process. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a customer's managers and network support group to prioritize tasks and to get vital resources on line again as quickly as feasible.
- Data recovery: The effort required to recover files impacted by a ransomware assault varies according to the condition of the systems, how many files are encrypted, and what recovery techniques are required. Ransomware assaults can destroy critical databases which, if not properly shut down, might need to be rebuilt from scratch. This can include DNS and AD databases. Exchange and SQL Server depend on AD, and many manufacturing and other mission-critical platforms depend on SQL Server. Some detective work could be needed to locate undamaged data. For example, non-encrypted OST files may exist on staff desktop computers and notebooks that were not connected at the time of the ransomware assault.
- Deploying modern AV/ransomware protection: Progent's ProSight Active Security Monitoring offers small and mid-sized companies the benefits of the same AV tools deployed by some of the world's biggest enterprises such as Walmart, Visa, and Salesforce. By providing in-line malware filtering, detection, containment, restoration and forensics in a single integrated platform, Progent's ASM cuts total cost of ownership, streamlines management, and expedites recovery. The next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the insurance carrier, if any. Activities consist of establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and timeline with the TA; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the TA; acquiring, learning, and operating the decryptor tool; troubleshooting failed files; creating a pristine environment; remapping and reconnecting datastores to reflect exactly their pre-attack condition; and recovering machines and services.
- Forensics: This activity involves uncovering the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of how a ransomware attack progressed within the network assists you to evaluate the damage and highlights weaknesses in rules or processes that need to be rectified to prevent later breaches. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensic analysis is commonly given a high priority by the insurance carrier. Because forensic analysis can be time consuming, it is essential that other important recovery processes such as business resumption are pursued in parallel. Progent maintains an extensive team of IT and security experts with the knowledge and experience required to perform activities for containment, business resumption, and data recovery without disrupting forensics.
Progent has delivered online and onsite IT services across the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SBEs includes professionals who have earned advanced certifications in foundation technologies including Cisco networking, VMware virtualization, and major Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This scope of expertise allows Progent to identify and consolidate the surviving pieces of your network after a ransomware attack and reconstruct them quickly into an operational system. Progent has collaborated with top insurance carriers including Chubb to help businesses clean up after ransomware assaults.
Contact Progent for Ransomware System Recovery Expertise in Manchester
For ransomware system restoration expertise in the Manchester metro area, phone Progent at 800-462-8800 or see Contact Progent.