Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware needs time to steal its way through a target network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when IT personnel are likely to be slower to recognize a breach and are least able to organize a rapid and coordinated response. The more lateral progress ransomware can make inside a target's system, the more time it takes to restore core operations and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first step in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineer can help organizations in the Manchester area to locate and quarantine infected devices and guard undamaged assets from being compromised.
If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Manchester
Modern variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any accessible backups. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration nearly impossible and basically throws the IT system back to square one. Threat Actors, the hackers behind a ransomware assault, demand a ransom payment in exchange for the decryption tools required to unlock encrypted data. Ransomware assaults also attempt to exfiltrate information and hackers require an additional settlement in exchange for not publishing this information or selling it. Even if you are able to rollback your network to a tolerable date in time, exfiltration can pose a major issue according to the sensitivity of the stolen data.
The restoration work after a ransomware penetration involves several crucial stages, the majority of which can be performed in parallel if the response workgroup has enough people with the required experience.
- Containment: This time-critical first response requires arresting the sideways spread of the attack across your IT system. The longer a ransomware attack is permitted to go unchecked, the longer and more costly the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery engineers. Quarantine activities consist of cutting off infected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and securing entry points.
- Operational continuity: This covers restoring the IT system to a minimal useful level of functionality with the shortest possible delay. This process is usually the highest priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also requires the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical apps, network architecture, and protected endpoint access management. Progent's recovery team uses state-of-the-art collaboration tools to organize the complex recovery effort. Progent appreciates the importance of working quickly, continuously, and in concert with a customer's managers and network support staff to prioritize activity and to put essential resources back online as fast as feasible.
- Data recovery: The work required to restore data damaged by a ransomware attack varies according to the condition of the systems, how many files are encrypted, and which restore techniques are needed. Ransomware assaults can take down critical databases which, if not properly closed, may need to be reconstructed from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server rely on Active Directory, and many manufacturing and other business-critical applications are powered by SQL Server. Often some detective work may be needed to find undamaged data. For instance, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were off line during the ransomware attack.
- Deploying advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring gives small and mid-sized companies the benefits of the same AV tools implemented by many of the world's largest corporations such as Netflix, Visa, and Salesforce. By providing in-line malware blocking, classification, mitigation, recovery and forensics in a single integrated platform, Progent's ASM cuts TCO, simplifies management, and promotes rapid recovery. The next-generation endpoint protection engine built into in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Services include establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement amount with the victim and the insurance provider; establishing a settlement amount and schedule with the hacker; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the hacker; receiving, learning, and operating the decryptor utility; debugging decryption problems; building a clean environment; remapping and connecting datastores to match exactly their pre-attack state; and recovering physical and virtual devices and services.
- Forensic analysis: This process is aimed at learning the ransomware assault's storyline throughout the network from start to finish. This history of the way a ransomware attack travelled through the network helps you to evaluate the impact and brings to light shortcomings in policies or processes that should be rectified to prevent later breaches. Forensics involves the review of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensic analysis is typically given a top priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is vital that other important activities such as business continuity are executed in parallel. Progent maintains a large roster of IT and data security experts with the knowledge and experience required to perform the work of containment, business resumption, and data recovery without disrupting forensic analysis.
Progent has provided online and on-premises IT services throughout the United States for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes professionals who have earned high-level certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP application software. This breadth of expertise allows Progent to salvage and integrate the undamaged pieces of your information system following a ransomware attack and rebuild them quickly into a viable network. Progent has worked with top cyber insurance carriers including Chubb to assist businesses recover from ransomware attacks.
Contact Progent for Ransomware System Recovery Expertise in Manchester
For ransomware system restoration expertise in the Manchester area, phone Progent at 800-462-8800 or go to Contact Progent.