Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when IT personnel are likely to take longer to become aware of a breach and are less able to organize a rapid and forceful defense. The more lateral progress ransomware can manage inside a target's system, the longer it takes to recover core operations and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide you to carry out the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist organizations in the Manchester metro area to locate and isolate infected devices and protect undamaged assets from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Manchester
Current strains of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online data and attack any available system restores. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration almost impossible and effectively sets the datacenter back to square one. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a settlement payment in exchange for the decryption tools required to unlock encrypted files. Ransomware assaults also attempt to exfiltrate information and hackers demand an additional payment in exchange for not posting this data or selling it. Even if you are able to rollback your system to a tolerable date in time, exfiltration can pose a big issue depending on the sensitivity of the downloaded information.

The recovery process after a ransomware attack has a number of distinct phases, the majority of which can be performed concurrently if the recovery team has a sufficient number of people with the necessary skill sets.

  • Containment: This urgent initial step involves arresting the lateral progress of ransomware across your IT system. The longer a ransomware assault is allowed to go unchecked, the more complex and more expensive the recovery effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery engineers. Quarantine activities include isolating affected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and securing entry points.
  • System continuity: This involves restoring the network to a basic acceptable degree of functionality with the shortest possible delay. This process is usually the top priority for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This project also demands the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and line-of-business applications, network topology, and safe remote access management. Progent's recovery experts use advanced workgroup platforms to coordinate the multi-faceted restoration process. Progent understands the importance of working rapidly, tirelessly, and in concert with a client's management and IT group to prioritize tasks and to put vital resources back online as quickly as feasible.
  • Data restoration: The effort necessary to restore files impacted by a ransomware attack varies according to the condition of the network, how many files are affected, and what restore techniques are required. Ransomware assaults can take down pivotal databases which, if not properly shut down, may need to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many ERP and other mission-critical applications are powered by SQL Server. Often some detective work may be needed to find undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and laptops that were off line at the time of the ransomware attack.
  • Deploying modern AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the same anti-virus tools deployed by some of the world's largest enterprises including Walmart, Citi, and Salesforce. By delivering in-line malware blocking, detection, containment, repair and forensics in one integrated platform, ProSight Active Security Monitoring cuts total cost of ownership, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a certified SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This calls for working closely with the ransomware victim and the insurance provider, if any. Activities consist of establishing the type of ransomware used in the attack; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement with the ransomware victim and the insurance provider; establishing a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency payment to the hacker; acquiring, learning, and operating the decryptor utility; troubleshooting decryption problems; building a clean environment; mapping and reconnecting datastores to match precisely their pre-encryption state; and recovering computers and services.
  • Forensics: This process is aimed at uncovering the ransomware attack's storyline throughout the network from start to finish. This audit trail of the way a ransomware attack travelled through the network assists you to assess the damage and uncovers vulnerabilities in rules or processes that need to be corrected to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to detect anomalies. Forensic analysis is usually assigned a high priority by the insurance carrier. Because forensic analysis can be time consuming, it is vital that other important activities such as business resumption are pursued concurrently. Progent has an extensive team of information technology and security professionals with the knowledge and experience required to perform the work of containment, business resumption, and data restoration without disrupting forensics.
Progent's Background
Progent has provided remote and onsite IT services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have earned advanced certifications in core technologies such as Cisco infrastructure, VMware, and major Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and ERP applications. This broad array of expertise gives Progent the ability to identify and consolidate the surviving parts of your information system following a ransomware intrusion and rebuild them rapidly into an operational system. Progent has collaborated with leading insurance providers like Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting Services in Manchester
For ransomware system recovery expertise in the Manchester metro area, call Progent at 800-462-8800 or go to Contact Progent.



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  • Microsoft Dynamics GP Online Support Services
    Dynamics GP/Great Plains Network Consultant

    Key characteristics of Dynamics GP/Great Plains software include a modular design that lets you buy only the functionality you need, a standards-based foundation based on Microsoft technologies to secure your investment and offer a highly interconnected environment, advanced reporting capabilities that permit you to track all operations, revenues and spending and sales trends, integration with Microsoft Office to enable access to corporate information, the ability to integrate data from virtually any database or desktop application into Microsoft GP/Great Plains, plus an open architecture that makes it possible to create specialized programs. Progent can show you how to configure and support a reliable, protected server and communications network to support Dynamics GP, and can offer expert GP/Great Plains consultants to help you turn the powerful features of Microsoft Dynamics GP business accounting software into a high-value business management solution.

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    Award Winning Microsoft Live Communications Server Engineers

    MS Office Communications Server delivers Instant Messaging and presence as part of a scalable, enterprise-grade package featuring advanced protection, transparent integration with additional Microsoft products, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated business efficiencies, increased individual productivity, and better IP protection with this easy-to-administer, fault-tolerant solution. Effective deployments of Office Communications Server require extensive planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can deliver the skill needed to deliver all the benefits of Office Communications Server across your whole corporation.

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  • Windows Server 2016 Information Assurance Integration
    Windows 2016 Disaster Recovery Network Consultant

    Progent's certified information technology consultants can provide Windows Server 2016 integration consulting to help businesses of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

  • Peppercon eRIC Consult 24-7 Dell DRAC Specialist
  • Power BI Mobile Apps Developer Top Ranked Development Company Power BI Security
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  • Professionals ProSight Data Protection Services ECHO Top Quality ProSight Data Protection Services ECHO Consultant
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  • Progent Start-Up Business Small Office Computer Consulting Services 24-7 Progent Small Business Network Design
  • Red Hat Linux Network Consultants Redhat Linux Network Consultants
  • Redhat Linux Computer Consultants Urgent Redhat Linux Specialist

  • Top Tech Consulting Microsoft Windows
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    Progentís IT outsourcing services for small companies include planning Windows XP, Microsoft .NET Server, and Microsoft BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, fixing stubborn integration problems, and producing a company-wide security plan. Progent can show you how to enhance system availability and throughput with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also provides project management help for major migrations and can help with requirements assessment, product identification, BOM production, vendor selection, procurement logistics, and full documentation. Progentís IT outsourcing help also includes training for office productivity software such as Office XP.

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  • ASA Firewall with Firepower Specialist
    Remote Troubleshooting ASA with Firepower

    The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

  • Remote Monitoring and Reporting Online Troubleshooting Comprehensive Event Management Integration
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  • Debian Linux Professionals
    Fedora Linux Remote Troubleshooting

    Progent's Linux support services provide small and mid-size companies and developers help with managing and maintaining Linux computers that run with Microsoft-based networks. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient one-stop source to show you how to create and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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  • Remote Workers Manchester Consulting Services - Help Desk Call Center Augmentation Guidance At Home Workers Consulting and Support Services nearby Manchester - Help Desk Call Center Outsourcing Consultants Manchester New Hampshire, United States
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  • SBS 2003 Troubleshooting Consulting Services Microsoft Small Business Server 2011
  • SCCM 2012 Patch Management Help and Support Support and Help SCCM 2012 Windows Server Deployment
  • SCOM 2012 Cloud Monitoring Consulting Services SCOM 2012 Remote Troubleshooting
  • SMS Migration IT Consultants Online Troubleshooting SMS Server 2003 Migration
  • SQL Server 2012 Performance Tuning Outsourcing SQL Server 2012 Monitoring Onsite Technical Support
  • 24 Hour Manchester Avaddon Crypto-Ransomware Rollback Greater Manchester
  • Sarbane Oxley Compliance Consult Top Ranked Enterprise Active Directory Security Consulting Companies
  • Security Firewall Support Manchester, NH Manchester, Hillsborough County Security Cybersecurity Firms

  • Symantec Security Security Team
    Symantec VPN Consulting

    Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor line or show you how to upgrade to more recent firewall/VPN technology. Progent can also enable you to create and execute a comprehensive security strategy that can incorporate firewall/VPN appliances and software, managed security and network protection services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your single source for continuing network help, administration, education, and security consulting.

  • SharePoint Server 2010 Consultant Services Trafford Specialist Microsoft SharePoint 2013 Manchester, United Kingdom
  • Small Business Network Architect Firms Computer Network Consulting company Small Offices
  • Small Office Network Network Engineer Technical Support Services Small Business
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  • Network Consultant At Home Workers VoIP
    24x7x365 IT Services Offsite Employees IP Voice

    Progent can help small and mid-size organizations to configure VoIP platforms to provide their teleworkers the benefit of seamless access to the company phone network.

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  • Technical Support Microsoft Windows Server 2016 Clustering Emergency Online Help Windows Server 2016 Failover Clusters

  • Microsoft Certified Partner Software Security Consultant
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    Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your business more complete technical solutions for your information network.

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    Urgent Forensics Services Juniper SRX Series Gateway

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

  • Technology Professional Google Cloud VPN Google Cloud GKE Engineer

  • 24x7 Citrix Hyper-V Management Consulting Services
    Engineers Citrix for Hyper-V

    Progent's Citrix consultants can assist you to evaluate the strategic value of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities in your Hyper-V environment, and show you how to use Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, consistency, and fault tolerance of your virtual environment while lowering the cost of equipment and support and simplifying administrative processes.

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  • Top Quality IT Security Alerts Network Consultants Critical Security Protection Bulletins Consulting Services
  • Ubiquiti UniFi Controller software Professionals Ubiquiti switch Consulting
  • Urgent Live Communications Server Network Consultant Microsoft LCS Server Professionals
  • Urgent SQL Server 2012 Consulting Service Firm Bolton SQL Server IT Solution Providers

  • Cisco Virtual Private Network Integration
    CCNP Expert Certified Cisco Virtual Private Network Remote Technical Support

    Cisco's security and offsite access solutions for small to mid-size businesses offer a full array of easy-to-administer protection hardware and software to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and CCNP qualifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your business objectives.

  • Urgent Support and Help Exchange 2010 Upgrade Online Support Exchange Server 2010 Migration
  • VMM and SQL Server Online Support Services SCVMM Planning Support and Help

  • Support and Setup ISA 2004 Server
    ISA 2004 Enterprise Edition Server Information Technology Consulting

    Progent's certified ISA Server consultants have broad backgrounds creating corporate security designs for IT networks with multiple locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small business plan and implement an installation of ISA Server 2004 that supports your IT security requirements without limiting your network.

  • WLAN controller Engineer Consultant Services 9800-40 wireless controller
  • WatchGuard Firebox M370 Firewall Cybersecurity Consultancy WatchGuard Firebox M470 Firewall Forensics Services
  • Windows 11 Migration Network Manager Windows 11 RPA IT Consultants
  • Windows 7 Upgrade Computer Consulting Microsoft Windows 7 Computer Consultant
  • Windows 8.1 Training Support Windows 8.1 Upgrade Consultant Services
  • Windows Server 2003 Consultants Award Winning Windows 2003 Server Specialist

  • Online Technical Support Mission Critical IT Applications
    Server Management Professionals

    Server proliferation puts pressure on IT budgets and administrative resources. Server consolidation via a virtual architecture promises lower total cost of ownership of hardware and faster ROI, more efficient utilization of servers, simplified operations, enhanced system uptime, and easier manageability. Typical usage scenarios for virtual servers include hardware consolidation, low-cost platforms for line-of-business legacy software based on outdated operating systems, and affordable isolation of software development or evaluation environments from on-line systems.

  • Windows Server 2012 R2 Active Directory Professional Windows Server 2012R2 Storage Spaces Online Support Services
  • Windows Server 2019 with Linux Technology Consulting Services Troubleshooting Windows Server 2019 and SCOM
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