Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Senior Ransomware Consultant
Ransomware needs time to steal its way across a target network. For this reason, ransomware attacks are typically launched on weekends and late at night, when IT personnel are likely to be slower to recognize a breach and are least able to mount a rapid and forceful response. The more lateral movement ransomware can manage within a target's network, the longer it takes to restore basic IT services and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware expert can assist organizations in the Oxford metro area to identify and isolate breached servers and endpoints and protect clean assets from being compromised.
If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Oxford
Current strains of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and invade any available backups. Data synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery nearly impossible and effectively throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a settlement payment in exchange for the decryptors needed to unlock encrypted data. Ransomware attacks also attempt to exfiltrate information and TAs require an extra settlement for not publishing this information or selling it. Even if you can restore your network to an acceptable point in time, exfiltration can pose a major problem depending on the sensitivity of the stolen data.
The restoration work after a ransomware penetration involves several crucial phases, most of which can proceed in parallel if the response workgroup has a sufficient number of people with the necessary skill sets.
- Quarantine: This urgent first step requires blocking the lateral spread of ransomware across your network. The longer a ransomware assault is permitted to go unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes consist of cutting off infected endpoint devices from the rest of network to minimize the spread, documenting the environment, and protecting entry points.
- Operational continuity: This covers restoring the network to a minimal acceptable degree of capability with the least downtime. This process is typically the top priority for the targets of the ransomware attack, who often see it as an existential issue for their business. This project also demands the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, office and line-of-business apps, network topology, and protected remote access. Progent's ransomware recovery experts use advanced workgroup platforms to organize the complex restoration process. Progent appreciates the importance of working quickly, tirelessly, and in unison with a customer's managers and network support group to prioritize activity and to get vital resources back online as quickly as possible.
- Data restoration: The work required to recover data impacted by a ransomware assault depends on the state of the systems, the number of files that are encrypted, and what restore techniques are needed. Ransomware assaults can take down critical databases which, if not carefully closed, may have to be rebuilt from scratch. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to find clean data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on employees' desktop computers and notebooks that were not connected during the assault.
- Setting up modern AV/ransomware defense: Progent's ProSight Active Security Monitoring gives small and mid-sized companies the benefits of the identical AV tools deployed by many of the world's largest corporations such as Walmart, Citi, and Salesforce. By delivering in-line malware blocking, detection, mitigation, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and expedites operational continuity. The next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This requires working closely with the ransomware victim and the insurance carrier, if there is one. Services include establishing the kind of ransomware involved in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement amount with the victim and the cyber insurance provider; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency payment to the TA; acquiring, reviewing, and operating the decryptor tool; troubleshooting decryption problems; creating a clean environment; mapping and connecting datastores to match exactly their pre-encryption condition; and reprovisioning machines and services.
- Forensics: This process is aimed at learning the ransomware attack's progress across the network from start to finish. This audit trail of how a ransomware attack progressed within the network assists you to assess the damage and uncovers gaps in policies or work habits that should be rectified to avoid future breaches. Forensics involves the review of all logs, registry, GPO, AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for anomalies. Forensics is typically assigned a top priority by the insurance carrier. Because forensics can be time consuming, it is vital that other key activities like operational continuity are executed in parallel. Progent has an extensive roster of information technology and cybersecurity professionals with the skills required to carry out the work of containment, business continuity, and data restoration without disrupting forensics.
Progent has provided online and on-premises IT services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SBEs includes consultants who have earned high-level certifications in foundation technologies such as Cisco networking, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications such as CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers guidance in financial management and ERP applications. This scope of expertise gives Progent the ability to salvage and consolidate the undamaged parts of your network following a ransomware assault and rebuild them rapidly into a viable system. Progent has worked with top insurance carriers including Chubb to help businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Services in Oxford
For ransomware cleanup consulting services in the Oxford area, call Progent at 800-462-8800 or go to Contact Progent.