Ransomware Hot Line: 800-993-9400
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to steal its way across a target network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support personnel may take longer to become aware of a break-in and are least able to mount a quick and coordinated response. The more lateral progress ransomware can achieve inside a victim's system, the longer it takes to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide you to complete the urgent first step in responding to a ransomware assault by containing the malware. Progent's online ransomware expert can assist organizations in the Oxford metro area to locate and isolate breached devices and guard undamaged assets from being compromised.
If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.
Progent's Ransomware Response Services Available in Oxford
Current strains of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and invade any accessible system restores. Files synchronized to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration nearly impossible and basically throws the datacenter back to the beginning. Threat Actors, the cybercriminals responsible for ransomware attack, insist on a ransom payment in exchange for the decryption tools needed to recover scrambled data. Ransomware assaults also try to steal (or "exfiltrate") information and hackers demand an extra settlement for not posting this data on the dark web. Even if you are able to restore your system to a tolerable date in time, exfiltration can pose a big issue depending on the nature of the stolen information.
The restoration process subsequent to ransomware penetration involves a number of crucial phases, most of which can proceed in parallel if the response team has a sufficient number of people with the required experience.
- Containment: This urgent first step involves arresting the lateral spread of the attack across your IT system. The longer a ransomware attack is permitted to run unchecked, the longer and more expensive the restoration effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware response engineers. Containment processes include isolating infected endpoint devices from the network to minimize the spread, documenting the environment, and protecting entry points.
- System continuity: This covers bringing back the IT system to a basic useful level of capability with the least downtime. This process is usually the top priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also requires the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and line-of-business apps, network architecture, and safe endpoint access. Progent's recovery experts use state-of-the-art collaboration platforms to organize the complex restoration process. Progent understands the urgency of working rapidly, tirelessly, and in unison with a client's managers and IT staff to prioritize tasks and to get vital services back online as fast as feasible.
- Data restoration: The effort required to recover data impacted by a ransomware assault varies according to the state of the systems, how many files are encrypted, and what recovery techniques are required. Ransomware attacks can take down pivotal databases which, if not properly closed, might need to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server rely on AD, and many ERP and other business-critical applications are powered by SQL Server. Some detective work may be needed to find clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and laptops that were off line during the ransomware assault.
- Setting up advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring offers small and mid-sized businesses the benefits of the identical anti-virus technology implemented by some of the world's largest corporations such as Netflix, Citi, and NASDAQ. By delivering real-time malware filtering, classification, containment, restoration and forensics in one integrated platform, ProSight Active Security Monitoring reduces TCO, streamlines administration, and promotes rapid recovery. The next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
- Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance provider, if there is one. Services consist of determining the type of ransomware used in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance provider; negotiating a settlement amount and timeline with the hacker; checking adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the hacker; acquiring, learning, and using the decryptor tool; debugging failed files; creating a clean environment; mapping and connecting drives to match exactly their pre-encryption state; and recovering physical and virtual devices and services.
- Forensic analysis: This process involves learning the ransomware attack's progress across the network from start to finish. This audit trail of how a ransomware assault progressed within the network helps your IT staff to assess the impact and brings to light shortcomings in security policies or processes that should be rectified to prevent future breaches. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for anomalies. Forensic analysis is usually given a high priority by the insurance provider. Because forensic analysis can be time consuming, it is critical that other key recovery processes like operational continuity are executed concurrently. Progent maintains an extensive team of information technology and cybersecurity experts with the skills needed to carry out activities for containment, operational resumption, and data restoration without disrupting forensics.
Progent has delivered remote and on-premises IT services across the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SBEs includes professionals who have earned high-level certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP applications. This broad array of expertise allows Progent to identify and consolidate the surviving pieces of your IT environment following a ransomware attack and rebuild them quickly into an operational system. Progent has collaborated with top cyber insurance providers like Chubb to help businesses recover from ransomware attacks.
Contact Progent for Ransomware Cleanup Consulting in Oxford
For ransomware recovery services in the Oxford area, call Progent at 800-993-9400 or visit Contact Progent.