Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support staff are likely to take longer to become aware of a penetration and are least able to organize a rapid and forceful defense. The more lateral progress ransomware can make within a victim's system, the longer it takes to recover basic IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to complete the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware expert can assist organizations in the Toledo metro area to locate and quarantine infected devices and guard clean resources from being penetrated.

If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Toledo
Current strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and infiltrate any available backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and basically sets the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement fee for the decryptors needed to unlock scrambled files. Ransomware attacks also attempt to exfiltrate information and TAs demand an extra ransom in exchange for not posting this data or selling it. Even if you can restore your network to a tolerable date in time, exfiltration can be a major issue according to the nature of the downloaded data.

The restoration process after a ransomware attack involves several crucial phases, most of which can proceed in parallel if the response team has enough members with the required skill sets.

  • Containment: This time-critical initial response involves blocking the sideways spread of ransomware within your IT system. The longer a ransomware attack is allowed to go unchecked, the longer and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities consist of isolating infected endpoints from the rest of network to block the spread, documenting the IT system, and securing entry points.
  • System continuity: This involves restoring the network to a minimal useful level of functionality with the shortest possible delay. This effort is usually the top priority for the targets of the ransomware attack, who often see it as an existential issue for their company. This project also requires the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network topology, and protected remote access management. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to organize the complex restoration effort. Progent appreciates the importance of working rapidly, continuously, and in concert with a customer's management and IT staff to prioritize tasks and to get essential services on line again as quickly as feasible.
  • Data recovery: The work necessary to restore data damaged by a ransomware attack varies according to the state of the systems, the number of files that are affected, and which recovery methods are needed. Ransomware assaults can take down pivotal databases which, if not properly shut down, may have to be rebuilt from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work could be required to find undamaged data. For instance, non-encrypted OST files may exist on staff PCs and notebooks that were off line during the ransomware attack.
  • Implementing advanced antivirus/ransomware protection: Progent's ProSight Active Security Monitoring offers small and medium-sized businesses the benefits of the same AV technology implemented by some of the world's largest corporations such as Netflix, Visa, and Salesforce. By delivering in-line malware filtering, identification, mitigation, restoration and forensics in one integrated platform, Progent's Active Security Monitoring lowers total cost of ownership, simplifies management, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Activities consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the hacker; acquiring, learning, and operating the decryptor tool; troubleshooting failed files; creating a pristine environment; remapping and reconnecting datastores to match precisely their pre-attack condition; and reprovisioning computers and software services.
  • Forensics: This activity is aimed at discovering the ransomware attack's storyline throughout the network from start to finish. This history of how a ransomware assault travelled through the network assists your IT staff to assess the damage and highlights gaps in security policies or work habits that need to be corrected to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies. Forensics is typically assigned a high priority by the insurance provider. Since forensic analysis can be time consuming, it is vital that other important activities like business continuity are executed concurrently. Progent maintains a large roster of information technology and data security experts with the skills required to perform the work of containment, business continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided remote and on-premises network services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP, and CRISC. (See Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This breadth of expertise gives Progent the ability to identify and consolidate the surviving pieces of your network following a ransomware intrusion and reconstruct them quickly into a functioning system. Progent has worked with leading insurance carriers like Chubb to help businesses recover from ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting in Toledo
For ransomware recovery consulting in the Toledo metro area, phone Progent at 800-462-8800 or see Contact Progent.



An index of content::


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    E-Mail Guard represents a complete service for defending against spam and viruses. E-Mail Guard handles the security and administration of corporate email by offering constantly updated spam and virus filtering, policy administration, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and analysis utilities as well as outgoing email filtering to help you troubleshoot your email environment and define and regulate corporate security policy.

  • Remote Workforce Consulting and Support Services in Toledo - Cloud Systems Expertise Toledo At Home Workers Cloud Solutions Expertise Lucas County

  • Award Winning Tracking Service Costs Outsourcing
    Open Now Service Database Online Support Services

    Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed services. Unlike many freelance consultants or small service organizations who offer scant documentation or details of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports sent by each staff member to each client. The practice of documenting and archiving service records allows more efficient service and eliminates a variety of typical misfortunes such as when a support customer is effectively held hostage to a consultant who wonít release vital service information.

  • Remote Workforce Helpdesk Services Online Consulting Offsite Employees Helpdesk Services Information Technology Consulting
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  • SCCM 2007 Application Deployment Configuration 24x7 SCCM 2007 Software Inventory Consulting Services
  • SCOM 2012 Fabric Monitoring Specialist Computer Engineer System Center OpsMgr 2012

  • Windows Hyper-V 2016 Management Information Technology Consulting
    Hyper-V 2016 Containers Online Consulting

    Windows Hyper-V 2016 utilizes core features first designed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your critical applications, design an efficient network architecture for a cloud-based or hybrid installation, create and carry out a non-disruptive migration plan, train your IT administration and technical support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution delivers maximum business value.

  • SCVMM Planning Specialist SCVMM 2012 Virtual Switch Online Support Services
  • SCVMM Setup and Support 24x7 Microsoft Certified Expert System Center 2012 R2 Virtual Machine Manager Consultant Services

  • Microsoft Certified Dynamics 365 Business Central Integration Support
    Dynamics NAV ERP Programmer

    Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) provides SMBs a unified platform for financials, inventory, operations, capacity planning, procurement, sales, demand forecasting, and advanced analytics. Progent's Dynamics Business Central experts can assist you to manage your older Dynamics NAV system or migrate smoothly to a cloud-based, onsite, or hybrid deployment.

  • SIP Trunks IT Consulting Award Winning Consultants Cisco CUBE and SIP Trunks
  • SQL Server 2014 Azure Backup IT Consultants SQL Server 2014 and Windows Server 2012 R2 Consultant

  • High Availability Consulting
    SCVMM Planning Remote Technical Support

    Progent can help organizations of any size to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your company to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and repair your current SCVMM ecosystem to make sure you get maximum business value.

  • SQL Server 2014 Capacity Planning Online Support Services SQL Server 2014 Migration Outsourcing
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  • Security Security Consultancy Firewall Security Companies Toledo, Lucas County

  • Firewall Network Install SonicWall NSA 6650 Firewall
    Network Security Testing SonicWall VPN

    Progent's certified SonicWall firewall consultants can help you integrate, manage, and tune SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your business operations.

  • Skype for Business and Active Directory Engineer Engineers Skype for Business Persistent Chat
  • Small Business APs Online Troubleshooting Small Business APs Engineer
  • Small Business Network Consulting Group Cisco Switch Cisco VoIP Technology Providers
  • Small Business Small Business Server Support Small Office Computer Network Specialist
  • Small Office Small Office IT Consulting Small Office Computer Consultant

  • Data Center Network Engineer
    Technical Support Internet Data Center

    Progentís colocation center IT services are intended for companies with equipment located at IDCs or data center colo hosting sites and in need of on-demand in-person help at the colocation facility plus remote help from Microsoft and Cisco Certified professionals. Progent provides a complete array of data center and data center and co-location support services including network topology evaluation, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, development and deployment of zero-downtime systems, architecting and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage clustering configurations.

  • SonicWall NSA Firewall Cybersecurity Contractor SonicWall NSA 9450 Firewall Forensics Services

  • Training Professional QuarkXPress
    24 Hour Apple Final Cut Pro Learn

    Progent's Apple Mac experts can promote the creative facets of Mac environments by offering consulting services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a variety of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

  • Specialists CISA Security Audit Cybersecurity Audit Consulting Services
  • Specialists Cisco Architecture Cisco VoIP Network Recovery

  • Microsoft Windows Server 2012 R2 Clusters Remote Support Services
    Microsoft Windows Server 2012 R2 Clusters Information Technology Consulting

    Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to evaluate the benefits of adopting Windows Server 2012 clustering technology to create an advanced high-availability/disaster recovery solution, assist your organization to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and show you how to streamline the management of clustered servers.

  • Sun Solaris Network Intrusion Penetration Testing UNIX Security Tech Services
  • Sun Solaris Remote Consultant Services Linux Remote Engineers
  • Support ASA 5500 Consulting Services ASA 5540 Firewall
  • Support Outsourcing SharePoint Server 2003 Microsoft Office SharePoint Server 2003 IT Consultant
  • System Center 2016 and Hyper-V Integration Consultant Technical Consultant System Center 2016 and Windows Server 2016
  • System Center MOM Consulting Services Comprehensive Event Management Information Technology Consulting
  • Ryuk Remote Crypto-Ransomware Recovery Services Toledo Toledo Ohio
  • System Center Management Packs Integration Support SCOM 2012 Microsoft Azure Monitoring Specialist
  • Technical Support ASA with Firepower Emergency Cisco Firesight Management Computer Engineer
  • Technical Support Services SharePoint Server 2010 Toledo Ohio SharePoint Server 2007 Support Outsourcing Toledo Ohio
  • Telecommuters Toledo Consulting Services - Integration Consulting Toledo Ohio Immediate At Home Workforce Toledo Guidance - Integration Expertise Toledo Bowling Green

  • SQL Server 2019 Machine Learning Server Support and Integration
    Network Consultants SQL Server 2019 High Availability

    Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to assess the business case for upgrading to SQL Server 2019 and can provide fast online or onsite contact with experts in system planning and integration, software programming, SQL Server management, and cybersecurity.

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  • Toledo Bowling Green Toledo Remote Workers IP Voice Technology Consulting and Support Services At Home Workers Consultants near me in Toledo - IP Voice Solutions Consulting Experts Toledo Ohio
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  • Toledo CryptoLocker Remediation Support Services Toledo, Lucas County, United States Toledo Ransomware Recovery
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  • Toledo Server Migration Specialists Microsoft and Cisco Authorized Expert Toledo-Maumee Support Firm
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  • Remote Technical Support Dynamics GP Great Plains Accounting
    Microsoft Certified Great Plains Migration Technical Consultant

    Microsoft Dynamics GP/Great Plains allows you to expand and control your business more efficiently by offering easy access to decision-driving data and a fast return on investment. Microsoft Dynamics GP/Great Plains offers major business benefits such as its ability to extend the presence of your organization, handle your accounting, computerize financial processes, unify processes across your company, improve inventory control, increase order accuracy, expand revenue and minimize lead-time, and maximize cash flow. Progent can show you how to configure and maintain a robust, safe server and network foundation to support Great Plains, and can offer expert Dynamics GP support professionals to help you derive all the advantages of your Dynamics GP business management system.

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  • Toledo, OH SQL 2012 Support Firms SQL Server 2012 Network Outsource Toledo Bowling Green
  • Top Ranked IT Service Windows Server 2016 Toledo Bowling Green Toledo Bowling Green Microsoft Windows Server 2019 Technology Consulting Company
  • Top Rated Automated Server Inventory Technology Consulting Services ProSight Server and Desktop RMM Professional
  • Top Rated Network Engineer Active Directory Office 365 Microsoft AD DS Services
  • Unified Mobility Technology Consulting Services IT Consultants Unity
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  • Compensation for Computer Consultants Contract Job Opportunities
    Benefits for Home Based Network Consultant Telecommute Job

    Our compensation model is based on contribution, so just like working as an independent consultant, your income is directly driven by your work effort. Some Progent consultants stress quality of life and elect to work at a more relaxed pace, using our self-determined schedule to pursue personal enthusiasms such as mountain biking, motorcycle racing, skiing, fishing, vacations, or sharing private time with family and acquaintances. Others take advantage of the chance to make major bucks through lots of work and extended hours. Progent fully encourages either side of the spectrum and any point in the middle.

  • Urgent IT Infrastructure Asset Report Technology Professional Active Directory Audit Professional
  • Urgent Network Consultants CRISC Risk Identification CRISC Certified Cybersecurity Computer Consultant

  • IT Outsourcing Model Whitepaper
    IT Co-sourcing Article

    Progentís IT outsourcing services provide affordable computer support for mid-size corporations. Whether it involves designing system infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or building an on-line business application, outsourcing your network engineering services can reduce expenses and minimize risks, allowing IT support budgets to increase in a more linear and controlled manner than is possible by assembling a bulky, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and robust system architecture for your critical Windows-powered business software such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.

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  • VPN Technical Support Cisco VPN Consultant

  • Cisco Telepresence Professionals
    Services Radvision XT5000

    Progent offers the support of a senior consultant with years of hands-on experience configuring, managing, and enhancing video conferencing systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network support team, your Internet Service Provider, and your telepresence technology vendor to help your organization maximize the business value of your video conferencing solution.

  • WatchGuard Firebox T35 Firewall Security Consultancy WatchGuard Firebox Protecting
  • Wi-Fi VoIP phone integration Support and Setup wireless IP phones and Cisco Unified Communications Manager Integration Support
  • Windows 2003 Server IT Consultants Windows 2016 Online Support Services
  • Windows Desktop Simulation on Apple Mac Integration Services Windows Applications on macOS IT Consulting
  • Windows SBS 2008 Consultants MS Windows Small Business Server 2008 Consultancy

  • CISA Security Audit Consulting
    CISA Certified Auditor Network Security Auditor

    The CISA accreditation is an important achievement that represents mastery in IS security audit and control. Accredited by ANSI, the CISA accreditation has candidates pass a comprehensive examination given by the ISACA professional association. Progent offers the expertise of a CISA-Premier network security audit professional able to help companies in the areas of IS audit services, information technology enforcement, network assets and architecture lifecycle, IT service delivery, protection of data resources, and disaster recovery planning.

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  • Windows Server 2008 BranchCache Consult Microsoft Windows 2008 R2 IT Consultants
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  • scom 2016 Amazon AWS integration Network Consultants scom 2016 ACS database Onsite Technical Support
  • wireless IP phone configuration Technology Consulting Services wireless IP phones and CUCM Support Outsourcing

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