Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware requires time to steal its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support staff are likely to take longer to recognize a penetration and are less able to organize a rapid and forceful defense. The more lateral movement ransomware is able to manage within a victim's network, the longer it takes to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide you to complete the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware experts can help organizations in the Toledo metro area to identify and quarantine breached devices and protect clean resources from being compromised.
If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Toledo
Modern variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and invade any available system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated restoration nearly impossible and effectively sets the IT system back to square one. So-called Threat Actors, the hackers responsible for ransomware assault, demand a ransom payment in exchange for the decryptors needed to unlock encrypted data. Ransomware attacks also attempt to exfiltrate files and hackers demand an additional ransom in exchange for not posting this information or selling it. Even if you can rollback your network to an acceptable date in time, exfiltration can be a major problem depending on the nature of the stolen data.
The restoration process after a ransomware attack involves several distinct phases, the majority of which can proceed concurrently if the recovery workgroup has enough members with the required skill sets.
- Containment: This time-critical initial response requires arresting the sideways spread of ransomware within your network. The longer a ransomware attack is allowed to run unchecked, the longer and more expensive the restoration effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine processes consist of isolating affected endpoint devices from the network to restrict the spread, documenting the environment, and protecting entry points.
- Operational continuity: This covers bringing back the network to a basic acceptable degree of functionality with the shortest possible delay. This effort is typically the top priority for the targets of the ransomware assault, who often see it as an existential issue for their company. This activity also demands the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and mission-critical apps, network topology, and safe remote access. Progent's ransomware recovery experts use advanced collaboration tools to coordinate the multi-faceted recovery process. Progent understands the urgency of working quickly, tirelessly, and in unison with a client's managers and network support group to prioritize activity and to get essential services back online as fast as feasible.
- Data restoration: The effort necessary to recover data damaged by a ransomware assault varies according to the condition of the network, how many files are encrypted, and which restore methods are required. Ransomware assaults can take down critical databases which, if not carefully closed, might need to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on AD, and many manufacturing and other business-critical platforms depend on Microsoft SQL Server. Some detective work could be required to find undamaged data. For example, non-encrypted OST files may have survived on staff PCs and notebooks that were not connected during the attack.
- Implementing modern AV/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the advantages of the identical AV technology implemented by many of the world's biggest corporations such as Netflix, Visa, and Salesforce. By delivering real-time malware blocking, detection, mitigation, restoration and forensics in one integrated platform, Progent's ProSight Active Security Monitoring cuts TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the insurance provider, if any. Activities include determining the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; verifying decryption capabilities; budgeting a settlement amount with the victim and the cyber insurance provider; negotiating a settlement amount and schedule with the hacker; checking adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the TA; receiving, reviewing, and operating the decryptor tool; debugging failed files; creating a pristine environment; mapping and connecting drives to reflect exactly their pre-attack state; and reprovisioning computers and services.
- Forensic analysis: This process involves uncovering the ransomware assault's progress across the network from start to finish. This history of the way a ransomware attack travelled through the network assists your IT staff to evaluate the impact and uncovers vulnerabilities in security policies or processes that should be rectified to prevent future breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensics is usually given a high priority by the insurance carrier. Because forensics can take time, it is vital that other key recovery processes such as operational resumption are executed in parallel. Progent maintains a large team of information technology and cybersecurity experts with the knowledge and experience required to carry out the work of containment, business continuity, and data restoration without interfering with forensics.
Progent has delivered remote and on-premises network services throughout the U.S. for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in core technology platforms including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning application software. This broad array of expertise allows Progent to salvage and consolidate the undamaged parts of your information system following a ransomware assault and rebuild them quickly into a viable network. Progent has worked with top insurance carriers like Chubb to assist organizations recover from ransomware attacks.
Contact Progent for Ransomware Cleanup Consulting in Toledo
For ransomware system restoration consulting in the Toledo metro area, phone Progent at 800-462-8800 or go to Contact Progent.