Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when IT personnel are likely to be slower to recognize a penetration and are less able to organize a rapid and forceful response. The more lateral movement ransomware is able to make within a victim's system, the longer it takes to restore core operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to carry out the time-critical first step in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can assist businesses in the Toledo metro area to locate and isolate infected devices and guard clean resources from being compromised.

If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Toledo
Modern variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and attack any accessible system restores. Data synched to the cloud can also be impacted. For a vulnerable environment, this can make automated recovery nearly impossible and basically knocks the datacenter back to the beginning. Threat Actors, the cybercriminals responsible for ransomware attack, insist on a ransom fee in exchange for the decryption tools required to recover encrypted files. Ransomware assaults also attempt to exfiltrate files and TAs demand an additional settlement in exchange for not publishing this information on the dark web. Even if you are able to rollback your network to an acceptable point in time, exfiltration can be a major issue depending on the nature of the downloaded data.

The recovery work after a ransomware penetration has several crucial phases, the majority of which can proceed in parallel if the response workgroup has enough people with the necessary skill sets.

  • Containment: This urgent initial response involves blocking the sideways progress of ransomware within your IT system. The more time a ransomware assault is allowed to run unrestricted, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine processes consist of isolating infected endpoints from the network to minimize the spread, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves restoring the IT system to a basic acceptable degree of functionality with the least downtime. This process is typically the highest priority for the targets of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network architecture, and safe endpoint access. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the complex restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a client's management and IT group to prioritize activity and to put critical resources on line again as fast as possible.
  • Data recovery: The effort necessary to recover data damaged by a ransomware attack varies according to the state of the network, the number of files that are encrypted, and which restore methods are needed. Ransomware assaults can take down key databases which, if not carefully closed, might need to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on Active Directory, and many ERP and other mission-critical applications are powered by SQL Server. Often some detective work could be needed to find clean data. For example, undamaged OST files may have survived on employees' PCs and laptops that were not connected at the time of the attack. Progent's Altaro VM Backup consultants can assist you to utilize immutability for cloud storage, enabling tamper-proof data for a set duration so that backup data cannot be modified or deleted by anyone including administrators or root users. Immutable storage adds another level of security and restoration ability in the event of a ransomware breach.
  • Setting up modern antivirus/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the advantages of the same anti-virus technology used by many of the world's biggest enterprises including Walmart, Visa, and Salesforce. By providing in-line malware filtering, identification, containment, repair and analysis in one integrated platform, Progent's ProSight Active Security Monitoring cuts TCO, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the insurance carrier, if any. Activities consist of determining the type of ransomware used in the attack; identifying and making contact with the hacker persona; verifying decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement and timeline with the hacker; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency payment to the TA; acquiring, learning, and using the decryptor tool; debugging failed files; building a pristine environment; remapping and reconnecting datastores to match precisely their pre-attack condition; and recovering machines and services.
  • Forensics: This process is aimed at uncovering the ransomware attack's storyline across the network from beginning to end. This audit trail of the way a ransomware assault travelled within the network helps you to assess the impact and uncovers shortcomings in rules or work habits that should be rectified to prevent later breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensics is usually given a top priority by the cyber insurance provider. Because forensics can take time, it is vital that other important activities such as business continuity are pursued concurrently. Progent maintains a large roster of information technology and data security experts with the knowledge and experience required to carry out the work of containment, operational resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered online and onsite network services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco networking, VMware, and popular Linux distros. Progent's data security consultants have earned prestigious certifications such as CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP applications. This breadth of skills gives Progent the ability to identify and consolidate the undamaged pieces of your network after a ransomware assault and reconstruct them rapidly into a functioning network. Progent has worked with top insurance carriers including Chubb to assist businesses clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting in Toledo
For ransomware recovery consulting in the Toledo area, phone Progent at 800-462-8800 or see Contact Progent.

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