Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware requires time to steal its way through a network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support staff are likely to take longer to become aware of a penetration and are least able to organize a rapid and forceful defense. The more lateral progress ransomware can make within a victim's system, the longer it takes to recover basic IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide you to complete the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware expert can assist organizations in the Toledo metro area to locate and quarantine infected devices and guard clean resources from being penetrated.
If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Toledo
Current strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and infiltrate any available backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and basically sets the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement fee for the decryptors needed to unlock scrambled files. Ransomware attacks also attempt to exfiltrate information and TAs demand an extra ransom in exchange for not posting this data or selling it. Even if you can restore your network to a tolerable date in time, exfiltration can be a major issue according to the nature of the downloaded data.
The restoration process after a ransomware attack involves several crucial phases, most of which can proceed in parallel if the response team has enough members with the required skill sets.
- Containment: This time-critical initial response involves blocking the sideways spread of ransomware within your IT system. The longer a ransomware attack is allowed to go unchecked, the longer and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities consist of isolating infected endpoints from the rest of network to block the spread, documenting the IT system, and securing entry points.
- System continuity: This involves restoring the network to a minimal useful level of functionality with the shortest possible delay. This effort is usually the top priority for the targets of the ransomware attack, who often see it as an existential issue for their company. This project also requires the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network topology, and protected remote access management. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to organize the complex restoration effort. Progent appreciates the importance of working rapidly, continuously, and in concert with a customer's management and IT staff to prioritize tasks and to get essential services on line again as quickly as feasible.
- Data recovery: The work necessary to restore data damaged by a ransomware attack varies according to the state of the systems, the number of files that are affected, and which recovery methods are needed. Ransomware assaults can take down pivotal databases which, if not properly shut down, may have to be rebuilt from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work could be required to find undamaged data. For instance, non-encrypted OST files may exist on staff PCs and notebooks that were off line during the ransomware attack.
- Implementing advanced antivirus/ransomware protection: Progent's ProSight Active Security Monitoring offers small and medium-sized businesses the benefits of the same AV technology implemented by some of the world's largest corporations such as Netflix, Visa, and Salesforce. By delivering in-line malware filtering, identification, mitigation, restoration and forensics in one integrated platform, Progent's Active Security Monitoring lowers total cost of ownership, simplifies management, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
- Negotiation with the hacker Progent is experienced in negotiating ransom settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Activities consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the hacker; acquiring, learning, and operating the decryptor tool; troubleshooting failed files; creating a pristine environment; remapping and reconnecting datastores to match precisely their pre-attack condition; and reprovisioning computers and software services.
- Forensics: This activity is aimed at discovering the ransomware attack's storyline throughout the network from start to finish. This history of how a ransomware assault travelled through the network assists your IT staff to assess the damage and highlights gaps in security policies or work habits that need to be corrected to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies. Forensics is typically assigned a high priority by the insurance provider. Since forensic analysis can be time consuming, it is vital that other important activities like business continuity are executed concurrently. Progent maintains a large roster of information technology and data security experts with the skills required to perform the work of containment, business continuity, and data recovery without disrupting forensic analysis.
Progent has provided remote and on-premises network services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP, and CRISC. (See Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This breadth of expertise gives Progent the ability to identify and consolidate the surviving pieces of your network following a ransomware intrusion and reconstruct them quickly into a functioning system. Progent has worked with leading insurance carriers like Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting in Toledo
For ransomware recovery consulting in the Toledo metro area, phone Progent at 800-462-8800 or see Contact Progent.