Crypto-Ransomware : Your Feared Information Technology Catastrophe
Ransomware  Remediation ConsultantsRansomware has become a modern cyberplague that represents an enterprise-level threat for businesses of all sizes poorly prepared for an attack. Versions of ransomware such as Reveton, CryptoWall, Bad Rabbit, Syskey and MongoLock cryptoworms have been running rampant for years and still cause havoc. Newer versions of ransomware like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit and Egregor, plus daily as yet unnamed newcomers, not only encrypt online data files but also infect any available system protection. Information replicated to cloud environments can also be encrypted. In a poorly architected system, it can render any restoration useless and effectively knocks the datacenter back to zero.

Recovering services and data following a crypto-ransomware intrusion becomes a race against time as the targeted organization struggles to stop lateral movement and cleanup the crypto-ransomware and to restore business-critical activity. Due to the fact that ransomware takes time to spread, penetrations are frequently launched during nights and weekends, when attacks tend to take longer to uncover. This multiplies the difficulty of promptly marshalling and organizing a qualified mitigation team.

Progent provides a variety of help services for protecting Cincinnati enterprises from crypto-ransomware events. Among these are staff training to help identify and not fall victim to phishing attempts, ProSight Active Security Monitoring (ASM) for remote monitoring and management, along with installation of next-generation security appliances with machine learning technology to automatically detect and disable day-zero threats. Progent in addition provides the assistance of veteran ransomware recovery engineers with the talent and perseverance to restore a breached network as rapidly as possible.

Progent's Ransomware Restoration Support Services
After a ransomware attack, even paying the ransom demands in Bitcoin cryptocurrency does not provide any assurance that merciless criminals will provide the codes to decrypt all your files. Kaspersky determined that seventeen percent of ransomware victims never restored their information even after having sent off the ransom, resulting in additional losses. The gamble is also expensive. Ryuk ransoms often range from 15-40 BTC ($120,000 and $400,000). This is well higher than the average ransomware demands, which ZDNET estimated to be around $13,000 for small businesses. The alternative is to setup from scratch the vital parts of your Information Technology environment. Absent access to complete information backups, this requires a broad complement of skills, top notch team management, and the ability to work non-stop until the job is done.

For twenty years, Progent has made available professional Information Technology services for businesses throughout the U.S. and has achieved Microsoft's Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have earned high-level industry certifications in leading technologies like Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's cyber security engineers have garnered internationally-recognized industry certifications including CISA, CISSP-ISSAP, ISACA CRISC, and SANS GIAC. (See Progent's certifications). Progent in addition has experience in financial systems and ERP application software. This breadth of experience affords Progent the skills to quickly determine necessary systems and consolidate the remaining parts of your network system after a ransomware penetration and assemble them into a functioning network.

Progent's recovery team of experts uses state-of-the-art project management systems to orchestrate the sophisticated restoration process. Progent appreciates the urgency of acting rapidly and together with a client's management and IT staff to assign priority to tasks and to get key services back online as soon as humanly possible.

Case Study: A Successful Ransomware Penetration Response
A client hired Progent after their company was brought down by the Ryuk ransomware virus. Ryuk is believed to have been created by Northern Korean government sponsored cybercriminals, possibly adopting techniques leaked from the U.S. National Security Agency. Ryuk seeks specific organizations with little room for operational disruption and is among the most lucrative instances of crypto-ransomware. Major organizations include Data Resolution, a California-based information warehousing and cloud computing company, and the Chicago Tribune. Progent's customer is a regional manufacturing business based in Chicago and has about 500 employees. The Ryuk event had paralyzed all company operations and manufacturing capabilities. Most of the client's data backups had been on-line at the start of the attack and were encrypted. The client was evaluating paying the ransom (more than $200,000) and hoping for the best, but ultimately brought in Progent.


"I canít thank you enough about the support Progent gave us during the most critical period of (our) businesses existence. We had little choice but to pay the criminal gangs if not for the confidence the Progent group gave us. The fact that you were able to get our e-mail and production applications back into operation in less than five days was amazing. Each consultant I worked with or messaged at Progent was laser focused on getting my company operational and was working 24/7 on our behalf."

Progent worked hand in hand the customer to quickly identify and assign priority to the most important systems that needed to be recovered in order to restart departmental functions:

  • Active Directory
  • Microsoft Exchange Email
  • Financials/MRP
To begin, Progent adhered to AV/Malware Processes penetration response best practices by isolating and performing virus removal steps. Progent then started the task of rebuilding Windows Active Directory, the heart of enterprise systems built on Microsoft technology. Microsoft Exchange Server messaging will not work without Active Directory, and the businessesí MRP system used Microsoft SQL, which depends on Active Directory services for authentication to the databases.

In less than 2 days, Progent was able to restore Windows Active Directory to its pre-virus state. Progent then helped perform setup and storage recovery of the most important applications. All Exchange Server ties and configuration information were usable, which accelerated the restore of Exchange. Progent was able to find intact OST files (Outlook Email Off-Line Folder Files) on user PCs in order to recover mail data. A not too old off-line backup of the businesses accounting/ERP systems made it possible to return these vital services back online. Although a lot of work remained to recover fully from the Ryuk attack, the most important services were restored quickly:


"For the most part, the manufacturing operation survived unscathed and we made all customer orders."

Throughout the following few weeks important milestones in the recovery process were achieved in tight collaboration between Progent team members and the client:

  • In-house web applications were restored without losing any data.
  • The MailStore Microsoft Exchange Server with over 4 million archived messages was brought on-line and accessible to users.
  • CRM/Product Ordering/Invoicing/Accounts Payable/Accounts Receivables (AR)/Inventory capabilities were 100 percent restored.
  • A new Palo Alto 850 firewall was deployed.
  • Most of the desktops and laptops were being used by staff.

"Much of what happened that first week is mostly a haze for me, but my management will not forget the commitment each of the team put in to help get our company back. Iíve been working together with Progent for the past ten years, maybe more, and each time Progent has shined and delivered as promised. This situation was a stunning achievement."

Conclusion
A likely business-ending disaster was dodged due to dedicated experts, a wide array of knowledge, and close teamwork. Although in post mortem the crypto-ransomware incident detailed here would have been disabled with modern security systems and NIST Cybersecurity Framework or ISO/IEC 27001 best practices, user and IT administrator education, and well designed security procedures for information backup and proper patching controls, the reality is that government-sponsored cybercriminals from Russia, China and elsewhere are relentless and represent an ongoing threat. If you do fall victim to a ransomware penetration, feel confident that Progent's team of experts has substantial experience in ransomware virus defense, cleanup, and file restoration.


"So, to Darrin, Matt, Aaron, Dan, Jesse, Arnaud, Allen, Tony and Chris (along with others that were contributing), Iím grateful for making it so I could get some sleep after we made it through the most critical parts. Everyone did an impressive job, and if any of your guys is visiting the Chicago area, dinner is on me!"

Download the Crypto-Ransomware Cleanup Case Study Datasheet
To read or download a PDF version of this customer story, please click:
Progent's Ryuk Incident Recovery Case Study Datasheet. (PDF - 282 KB)

File body_ransomware_recovery_contact_city.asp does not exist



An index of content::

  • 1900 Router Professional 2800 ISR Router Computer Engineer
  • 24 Hour Consultancy Services Company Microsoft Certified Microsoft Certified Network Management Services
  • 24 Hour Engineer client credential management SSL management Engineer
  • 24-Hour CCNP Certified Jabber Contact Search Remote Support Services Jabber Contact Search IT Consulting
  • 24-Hour UNIX Upgrade Consultant Upgrade Consultants Solaris to Windows

  • ProSight Endpoint Protection Services Support Services
    Signature-matching Virus Protection Technology Professional

    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis technology to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to address the entire threat progression including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.

  • 24/7 Progent Small Businesses Network Design and Configuration After Hours PC Consulting Progent Small Businesses
  • Cincinnati Hermes Crypto-Ransomware Recovery Hamilton County Ohio
  • 24/7 VoIP Phone System Remote Consulting Technology Consulting Cisco VoIP Phones and CallManager
  • 24/7/365 Internal Security Inventory Specialist Consult Information Risk Evaluation
  • 24/7/365 Online Help Catalyst 9130AX Access Point Catalyst 802.11ax AP Migration Professional
  • 24x7 Windows 8.1 Remote Desktop Service Provider Windows 8.1 Training Online Troubleshooting
  • ASA 5580 Firewall Online Support Services CCDP Certified Firewall On-site Support
  • At Home Workers Cincinnati Consulting and Support Services - Support Consulting Cincinnati, OH Cincinnati Telecommuters Integration Guidance Cincinnati, U.S.A.
  • At Home Workforce Cincinnati Consultants - Setup Expertise Cincinnati Ohio Remote Workers Cincinnati Consulting Experts - Setup Consultants Cincinnati Ohio

  • Microsoft Office SharePoint Server 2013 Consultants
    SPS Information Technology Consulting

    Progentís Microsoft-certified experts offer organizations of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint Server offers a common location for your employees or clients to access, manage, distribute and manipulate relevant data, documents, and applications and to interact with one another. SharePoint allows quicker and more intelligent decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and major tasks with the data theyíve developed in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can assist you to maintain your current SharePoint environment or upgrade to the current release of SharePoint Server or to SharePoint Online.

  • At Home Workforce Cincinnati Consulting and Support Services - VoIP Solutions Guidance Cincinnati, OH Work from Home Employees Cincinnati Assistance - IP Voice Solutions Consulting Services Cincinnati, Hamilton County
  • Best Benefits for Home Based Network Consultant Telecommuter Job Benefits for Home Based Network Engineer Contract Job Opportunities

  • Remote Employees Cloud Integration Support Outsourcing
    Work from Home Cloud Integration Support

    Progent can assist small and medium-size organizations to set up their offsite employees with transparent integration with cloud resources.

  • BlackBerry Professional Software Outsourced IT Support Computer Consultancy Companies BlackBerry BES Cincinnati
  • Catalyst Switch IOS Engineer Catalyst Switch VSS Integration Support
  • Check Point NGX VPN Network Consultant Check Point 900 Firewalls Audit

  • Macintosh OS X Online Technical Support
    Apple OSX Tiger Consultant

    Progent's experts can provide Apple macOS and OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and custom training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also help your business with Apple iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud services. For computer environments based exclusively on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, configuring and supporting a network infrastructure that is reliable, safe, fast and aligned with your company's objectives.

  • Cincinnati At Home Workers Endpoint Security Systems Consulting and Support Services Cincinnati Work at Home Employees Cybersecurity Systems Expertise Cincinnati, OH
  • Cincinnati Conti Crypto-Ransomware Forensics Investigation Urgent Cincinnati Locky Crypto-Ransomware Forensics Cincinnati Milford
  • Cincinnati Dharma Ransomware System-Rebuild Hamilton County Ohio Cincinnati Spora Ransomware Recovery Hamilton County Ohio, United States
  • Cincinnati DopplePaymer Crypto-Ransomware Cleanup Cincinnati, OH Cincinnati Milford Cincinnati Sodinokibi Ransomware Operational Recovery
  • Cincinnati Maze Crypto-Ransomware Mitigation Hamilton County Ohio Cincinnati Ransomware Attack Cleanup Hamilton County Ohio
  • Cincinnati Milford Small Business IT Outsourcing Services Exchange Server 2016 Top Quality Exchange Server 2016 Computer Support Consultants
  • 24-Hour Cincinnati Ransomware Business-Recovery Cincinnati, Hamilton County
  • Cincinnati Milford, United States Security Technology Consulting Services Cybersecurity Organization Security Cincinnati Milford
  • Cincinnati Offsite Workforce Backup/Recovery Solutions Consulting Experts Cincinnati Ohio, USA Cincinnati Remote Workers Backup/Recovery Solutions Guidance Hamilton County Ohio
  • Cincinnati Ohio Top Ranked MCSE Support Contractor Job Cincinnati Milford, United States Contract Jobs Microsoft MCA Remote Consulting
  • Cincinnati Ransomware Computer-Virus Checkup Cincinnati Ohio Cincinnati Crypto-Ransomware Locky Preparedness Report Cincinnati
  • Cincinnati Ryuk Ransomware Settlement Negotiation Expertisen Hamilton County Ohio 24 Hour Cincinnati Ryuk Ransomware Settlement Negotiation Services Cincinnati, OH

  • Service Database Online Technical Support
    Consulting Service Reporting

    Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered services. Unlike some independent consultants or small service organizations who provide minimal documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation sent by each staff member to every customer. The discipline of detailing and archiving service records results in more efficient support and eliminates a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who wonít release vital service information.

  • Cincinnati Work at Home Employees Call Desk Outsourcing Consulting and Support Services Cincinnati Hamilton County Ohio Cincinnati Offsite Workforce Help Desk Call Center Solutions Consulting
  • Cincinnati, Ohio Small Business Network Consulting Firm Top Rated Cincinnati, Ohio Computer Network Firms
  • Cisco 520 Router Consultant Services Specialist Cisco VoIP

  • IoT device patch management Engineer
    Software patch management services Consultant Services

    Progent's support services for software/firmware update management offer organizations of any size a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, peripherals {like printers and scanners, network appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices like alarms and health monitors.

  • Cisco CCIE Specialists Cisco Small Business series NSS2000 Professional
  • Cisco Security Small Business Network Consulting Firms Cisco Router Migration Consultants
  • Cisco Software Support Cisco Computer Network Support Companies Cincinnati
  • Computer Consulting Windows 7 Training Microsoft Windows 7 Evaluation Technology Consulting Services
  • Consult Google Cloud Identity Google Cloud hybrid cloud solutions Consultancy
  • Consultant Services Fault Tolerant Inter-office Network Fault Tolerant EIGRP Network On-site Support
  • Cincinnati Egregor Ransomware File-Recovery Cincinnati, Hamilton County
  • Consultant Services SQL 2008 Reporting Services IT Services SQL 2008
  • Consultants Microsoft Exchange 2000 Microsoft Exchange 2000 Technology Consulting Services
  • Consulting SharePoint 2019 Workflow Manager Microsoft Certified Expert SharePoint 2019 PowerApps Gateway Consultant Services
  • Contract Microsoft Consultants Employment Opportunities Contract Independent CRM Consultant

  • 24x7 SharePoint 2013 eDiscovery Center Engineer
    SharePoint 2013 Consultant

    Progent has been providing SharePoint consulting services since the initial product was published over a decade ago, and Progent has the scope of technical know-how to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration environment; determine whether an in-house, online or hybrid deployment is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management services or can help in individual jobs associated with your SharePoint 2013 migration.

  • Dynamics GP Development Consulting Dynamics GP App Development Outsourced Programming
  • Dynamics GP-Software Cincinnati Vender - Reporting Development Cincinnati Dynamics GP-Software Cincinnati Vendor - Customization Consultant Hamilton County Ohio
  • Emergency Microsoft and Apple Mac Desktop Computer Tech Top Quality PC Desktop Contractor
  • Engineers VLAN Test Lab Technology Professional Network Testing Lab
  • Cincinnati Ryuk Ransomware Virus Remediation Example
  • Exchange 2003 Server IT Consulting Computer Consulting Exchange 2003 Server

  • Technical Support Exchange Server 2013
    24-Hour Support Microsoft Exchange 2013

    Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These enhancements favorably impact key IT areas such as manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of migrating to Exchange Server 2013, design an efficient validation and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online support and management services for Microsoft Exchange 2013.

  • Cincinnati Lockbit Ransomware Operational-Recovery
  • Exchange 2013 Project Planning On-site Technical Support Microsoft Experts Exchange 2013 Outlook Web App Setup and Support
  • Expert Microsoft Certified Lync Server 2013 PSTN Gateway Professionals Consulting Lync Server 2013
  • Expert Microsoft Certified MS Dynamics NAV ERP IT Services Remote Troubleshooting MS Dynamics NAV ERP
  • FRx Integration Services MySQL Enterprise Edition Development Group
  • Gentoo Linux, Solaris, UNIX Troubleshooting Hamilton County Ohio, United States Cincinnati, Hamilton County Computer Consultant Redhat Linux, Sun Solaris, UNIX
  • Hamilton County Ohio Work from Home Employees Expertise - Cincinnati - Cloud Integration Systems Expertise Remote Workers Assistance in Cincinnati - Cloud Integration Systems Consultants Cincinnati Ohio
  • Help and Support Catalyst MPLS 24-Hour Catalyst 3650 Switch IT Consultant
  • IT Outsourcing White Paper IT Outsourcing Best Practices White Paper
  • Immediate SUS Consultancy Microsoft Software Update Services Support Outsourcing

  • Mac Configuration Consultants
    Consultancy Mac Online Technical Support

    Progent provides national remote phone support and troubleshooting services for businesses that operate macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X clients a variety of services including desktop assistance, migration to the most recent edition of macOS from earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or migrating to Apple's iCloud. Remote IT help provides optimum leverage for your IT dollar by extending user efficiency and limiting the time billed for computer analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by traveling to your site. In most of cases your network problems can be dealt with by telephone or via a combination of telephone support and online access. Progent can put you in touch with Cisco certified CCIE network experts and CISSP and ISSAP certified security specialists to assist with the toughest network problems.

  • Information Technology Consulting BlackBerry Enterprise Server Express BlackBerry BES Server Express Consulting Services
  • Integration Altaro VM Backup Cloud Management Network Consultants Altaro VM Backup Troubleshooting

  • Immediate Oracle Enterprise Manager Consultants
    Oracle Enterprise Manager Consultancy

    Progent offers fast and affordable online access to a certified Oracle database administration consultant or an Oracle application programmer. Progent offers advanced DBA services for all versions of Oracle's RDBMS platform and can also assist you to design, create, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.

  • Integration Company SQL Server Cincinnati, OH, United States Technical Support Firms Microsoft SQL Server 2016
  • Integration Services Windows Server 2019 Virtual Machine 24-7 Windows Server 2019 Cybersecurity Computer Engineer
  • Juniper Junos BGT Cybersecurity Consultancy Juniper Junos os Cybersecurity Organization
  • Juniper SA Series SSL VPN Cybersecurity Contractor Juniper SSL VPN Security Consulting

  • CRISC Certified Risk and Information Systems Control Manager Consultant Services
    CRISC Certified Risk and Information Systems Control Auditor Professionals

    Progent can provide the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines.

  • Largest Online Consulting ProSight DPS Backup and Recovery Services Specialist ProSight Hybrid Cloud Data Backup Services
  • Linux Remote Consult Solaris Online Computer Service Providers
  • MOM 2000 Case Study MOM Case Studies
  • Management Cincinnati Cincinnati Server Consultants

  • Exchange Upgrade Specialist
    Microsoft Exchange Server 2010 Migration Professionals

    Progent's Microsoft-certified consultants can provide affordable online and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your upgraded email environment, train your IT team and end users to get them ramped up rapidly on Exchange 2010, and offer continuing administrative services and technical help. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.

  • Meraki AP Support and Integration Network Consultants 802.11x Wireless
  • Microsoft 365 Word forms Consultancy Office Word and Access Consulting Services
  • Microsoft Consultant Career San Jose Microsoft MCDBA Consulting Telecommute Jobs
  • Microsoft Dynamics GP Update Planning Engineer Microsoft Dynamics GP Update Planning Consultant Services

  • Altaro VM Backup Integration Consultants
    Top Ranked Altaro VM Backup Cloud Management Integration Services

    Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for managing large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.

  • Microsoft ERP Remote Consulting Part-time CIO Implementation Support
  • Microsoft Exchange Cluster Network Consultants Fault-tolerant Clustered Servers Specialists
  • Microsoft Expert Exchange 2016 Compliance Search Support Services Online Support Services Exchange 2016 SharePoint integration

  • 24 Hour Consultant CISSP Certified Security Architect
    Engineers CISSP Certified Cybersecurity

    Progent's CISSP-premier network security experts can help businesses of all sizes with any facet of information system security. Progent can create efficient cybersecurity solutions that protect a small business against advanced threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that support onsite, online, and mobile clients accessing IT resources distributed over a mix of physical datacenters and various clouds.

  • Cincinnati Nephilim Crypto-Ransomware Recovery Cincinnati Milford
  • Microsoft Expert Operations Manager Migration Technology Consulting Support Services Microsoft SCOM 2012 R2

  • Consult ProSight Small Business Private Clouds
    Private Clouds for Small Businesses Consultant Services

    Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages such as lower capital costs, savings on operational expense, better executive focus, world-class security, greater availability, and business continuity.

  • Microsoft MCA Consulting Full-Time Jobs Concord California 24/7/365 Open Positions Microsoft MCTS Consultant Antioch CA
  • Microsoft Office SharePoint Server 2019 Support Services SPS Online Troubleshooting
  • Microsoft Office XP IT Specialist Microsoft On-site and Remote Support
  • Microsoft Retail Management System Applications Consulting MAS 90 Developer
  • Microsoft SharePoint Technical Support Cincinnati Cincinnati Milford SharePoint Server 2010 Configuration
  • Microsoft System Center Operations Manager Network Consultant Server Monitoring Support Outsourcing
  • Microsoft Windows 7 Remote Support Services Microsoft Windows 7 Upgrade Help and Support
  • Microsoft Windows Server 2008 R2 Network Engineer 24 Hour Microsoft Certified Windows Server 2008 R2 Configuration
  • Mid-sized Business Computer System Consultant Network Support Mid-size Office
  • Network Consultants SQL Server 2019 Enterprise SQL Server 2019 High Availability Professional
  • Network Consulting WatchGuard Firebox T-Series Firewall WatchGuard Firebox M470 Firewall Evaluation

  • Online Troubleshooting SharePoint 2013 Workflow Manager
    SharePoint 2013 PerformancePoint Services Support Services

    Progent has been providing SharePoint consulting services since the first SharePoint product was published over a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in individual jobs associated with your SharePoint 2013 migration.

  • Network Security Evaluation Check Point UTM-1 Firewall Check Point VPN-1 Intrusion Detection
  • On-site Technical Support Catalyst 9117 Access Point Catalyst Wi-Fi 6 Access Point Online Technical Support

  • Microsoft Certified Expert Setup and Support Windows 8.1 Training
    Professional Windows 8.1 Upgrade

    Windows 8.1 is engineered to power computers from smart phones and tablets to power-user desktops. An abundance of innovative features, including touch screen interface and iconic tile GUI, offer a broad selection of benefits for companies who know how to put them to work. Progent's Windows experts can help get your business up to speed with Windows 8.1 and make sure you gain significant competitive advantage from the product's many new and enhanced technologies.

  • Online Technical Support 64-bit Upgrade Award Winning Support and Help 64-bit Server
  • Onsite Technical Support ProSight Duo MFA Identity Authentication Network Engineer
  • Top Cincinnati Egregor Ransomware Restoration Cincinnati Ohio
  • Open Now Online Consulting PIX 500 Firewall PIX 500 Firewall Consultant

  • Cisco Management Technicians
    Cisco CCIE Online Tech Consultants

    Progent's CCIE-certified network infrastructure experts have extensive experience helping ISPs to design, implement, manage, optimize, and debug high-availability, extensible connectivity environments suitable for public networks.

  • PC Desktop Technology Consultants Integration Consulting Desktop Technology
  • Polycom Telepresence Consulting SCOPIA Video Conferencing Professionals
  • ProSight Automatic Network Mapping Computer Engineer Integration Services Automatic Network Diagrams
  • ProSight Remote Managed IT Services Consult Network Management Outsourcing for Small Businesses Professional

  • Microsoft Exchange 2013 Server Technical Consulting
    Microsoft Exchange 2010 Data Recovery

    Progent's Microsoft-certified professionals have more than a decade of experience delivering unified communications solutions for customers that range from small offices to global enterprises. Progent provides affordable consulting for all versions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email environments, and facilitate remote and wireless email connectivity. Progentís Microsoft Exchange consulting services can help you in planning and executing a migration from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. In addition provides support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can show you how to configure Outlook Web App (OWA) for all major browsers. For email virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.

  • ProSight Virtual Hosting Consultancy Specialists ProSight Hosting for Virtual Servers
  • Professionals Blackberry BlackBerry Redirector Services
  • Progent's Management Technical Consulting Progent Management Support Organization
  • Q and A about Freelance Cisco Consulting Position Telecommuter Jobs FAQ about Cisco CCIE
  • Remote Data Backup and Restore Service Consultants Offsite DPM Managed Backup Service Consultant
  • Cincinnati Nephilim Crypto-Ransomware Business-Recovery Cincinnati
  • Remote Troubleshooting Fortinet Firewalls Fortinet 3000 Series Firewalls IT Services
  • SPS 2019 Engineer SharePoint Portal Server Integration Services
  • Server Management Integration Services Network Consultant Server Consolidation
  • Short-Term Network Support Staffing Support Consulting Hamilton County Ohio 24/7 Short-Term IT Support Staffing Services Consulting Expertise Cincinnati, OH
  • Small Business Remote Support Urgent Small Business Technology Consulting Services
  • Snatch Ransomware Hot Line Cincinnati Milford, USA Ransomware Data Recovery Cincinnati Ohio
  • Support Windows Mobile Emergency Microsoft Activesync Network Consulting
  • Support and Setup 800 Series ISR Router CCDP Certified Core Routers Technology Consulting Services
  • Symantec Security information Systems Audit 24-7 Symantec Raptor Security Evaluation
  • Technical Consultant RIM Blackberry Urgent RIM Blackberry Support

  • MRTG for Linux Professional
    MRTG for Linux Technology Professional

    Network monitoring typically consists of observing a networkís resource utilization in order to identify data traffic backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that work under Linux or UNIX and can be used to monitor multi-OS networks where UNIX and Windows operate together. Progent's network support engineers can help you use both these tools to tune and troubleshoot your network. Progent's UNIX consulting services offer small companies and developers help with managing and supporting UNIX and Linux systems that work with Windows-based technology.

  • Technical Support Services Work at Home Cybersecurity At Home Employees Security Onsite Technical Support
  • Technology Consulting Microsoft Exchange Upgrade Exchange Server 2003 Upgrade Remote Support Services

  • On-site Support prime infrastructure
    wi-fi controller IT Consulting

    Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with fast failover, and hardening data security by detecting threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller solutions.

  • Top Cincinnati Consulting Expertise for IT Support Organizations Hamilton County Ohio Consulting Services for Cincinnati Network Service Organizations
  • Top Cincinnati NotPetya Crypto-Ransomware Removal Cincinnati, OH, US Cincinnati Ohio Cincinnati Emergency Crypto-Ransomware Cleanup Support Services
  • Top Intrusion Protection Systems Cybersecurity Firm Fortinet Network Consulting
  • Top Jabber Multiline Network Consultant Jabber and Android Support Outsourcing

  • Top Rated Troubleshooting Microsoft 365 integration with on-premises environments
    Technical Consultant Microsoft 365 Single Sign On

    Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on schedule and within budget.

  • Top Ranked Consult Internal Network Security Inventory Wireless Security Inventory Consultancy
  • Top Rated Windows Server 2012 R2 Active Directory Consultancy Windows Server 2012R2 Security Consulting Services

  • Dynamics GP/Great Plains Technical Support Services
    Consultants Great Plains

    Progentís Microsoft certified consultants provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and business management solution based, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP/Great Plains line, provides an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is easy to install and configure, and with its segmented design you can license only the functions you currently require, with the option to add clients and enlarge functionality when necessary. Progentís Microsoft Dynamics GP/Great Plains Software consulting experts can show you how to deploy, configure and administer Dynamics GP 2010 as well as older versions of Microsoft Dynamics GP/Great Plains.

  • UNIX Engineers Sun Solaris Professional
  • Ubiquiti UniFi Controller Computer Consulting Remote Troubleshooting Wi-Fi site survey
  • Ubiquiti access point Specialist Specialists Ubiquiti XG switch

  • Outsourcing Work at Home Conferencing
    Offsite Workforce Video Conferencing Technology Consulting Services

    Progent can assist small and mid-size companies to set up and troubleshoot video conferencing applications to allow their teleworkers to communicate effectively with teammates and customers.

  • VMware Cross vCenter NSX Engineers Services VMware Site Recovery Manager Failback
  • Web Application Security Testing Technology Professional 24/7/365 Computer Security Assessment Consultants
  • Wi-Fi 5 Network Consulting Support Wi-Fi 6
  • Windows 2012 Clustering Technology Consulting Windows Cluster Shared Volumes Consultant
  • Windows 2012R2 Computer Engineer Windows Server 2012 R2 Private Cloud Technical Support Services
  • Windows 7 Migration Computer Consultant Microsoft Windows 7 Upgrade Troubleshooting

  • SQL Server 2017 Consultant Services
    IT Consulting Microsoft SQL Server

    Progentís Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid development of advanced business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the firewall. In addition to offering expertise, support and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information network. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.

  • Windows Outsourcing IT Cincinnati, Hamilton County Top Rated Guru Windows Server 2012 Cincinnati, Hamilton County
  • Cincinnati WannaCry Ransomware Restoration Hamilton County Ohio
  • Windows Server 2016 Multi-domain clusters Support Windows 2016 Disaster Recovery On-site Technical Support
  • Windows Server Essentials Client Computer Backup Consultant Windows Server Essentials Security Technology Professional

  • Solaris Networking Consultants
    OpenBSD Small Office IT Consulting Services

    Progent's UNIX platform consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Mandrake.

  • Windows, UNIX, Solaris Specialists Engineer UNIX, Windows
  • Wisconsin Consolidation Small Office Computer Consulting Services Arkansas
  • Work at Home Employees Expertise nearby Cincinnati - Endpoint Management Solutions Consulting Experts Hamilton County Ohio Top Rated Telecommuters Consulting Experts in Cincinnati - Endpoint Management Tools Guidance Cincinnati, Hamilton County
  • Work from Home Employees Cincinnati Consulting and Support Services - Collaboration Technology Consulting Services Cincinnati Ohio Work at Home Employees Consultants in Cincinnati - Collaboration Solutions Consulting Services Cincinnati Milford
  • Work from Home Employees Consulting and Support Services in Cincinnati - Voice/Video Conferencing Technology Assistance Cincinnati Hamilton County Ohio, U.S.A. Cincinnati Work from Home Employees Conferencing Systems Consulting and Support Services

  • Google GCP Cloud integration Consult
    Google GCP Cloud integration Specialists

    Progent can provide affordable remote and on-premises consulting to help companies of any size to migrate any part of their critical IT resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable access to Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.

  • iPad 3 Setup and Support Mac Specialists
  • macOS Classes Mac Classes

  • MRTG Computer Consultants
    Nagios Specialist

    Nagios and MRTG are useful, license-free monitoring tools that run with the Linux OS and can be used to analyze UNIX environments, MS Windows networks, or mixed-platform situations in which the Linux OS and Windows coexist. The Nagios monitor lets network support engineers to track network services such as POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to graph the traffic through SNMP network appliances such as servers, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these utilities to streamline and repair your system.

  • macOS Configuration Specialist Immediate macOS Technical Support Technology Professional
  • macOS Learn Classes Mac
  • ransomware protection and recovery Consulting Services Consulting Services ransomware preparedness assessment
  • ransomware protection audits Consulting ransomware defense checkup Technology Professional
  • virtual Windows desktops Integration Services Remote Support Services Citrix OpenCloud Access
  • wireless IP phones and CUCM Technical Support Services wireless VoIP phone integration Onsite Technical Support

  • © 2002-2021 Progent Corporation. All rights reserved.