Ransomware : Your Crippling Information Technology Catastrophe
Crypto-Ransomware  Recovery ProfessionalsCrypto-Ransomware has become an escalating cyberplague that represents an existential danger for businesses of all sizes poorly prepared for an attack. Multiple generations of ransomware such as Dharma, WannaCry, Locky, NotPetya and MongoLock cryptoworms have been circulating for many years and continue to cause havoc. More recent versions of ransomware such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch and Nephilim, as well as frequent as yet unnamed viruses, not only encrypt online data files but also infect most available system restores and backups. Files replicated to off-site disaster recovery sites can also be encrypted. In a poorly architected data protection solution, it can make any restoration impossible and effectively sets the entire system back to square one.

Getting back applications and data following a ransomware outage becomes a race against time as the targeted organization struggles to stop lateral movement and eradicate the ransomware and to restore mission-critical operations. Since crypto-ransomware takes time to spread, attacks are often sprung during weekends and nights, when successful attacks tend to take longer to uncover. This compounds the difficulty of promptly marshalling and coordinating a qualified response team.

Progent provides a variety of services for securing Cincinnati businesses from ransomware events. Among these are staff training to become familiar with and avoid phishing attempts, ProSight Active Security Monitoring for endpoint detection and response (EDR) utilizing SentinelOne's AI-based cyberthreat protection to identify and extinguish zero-day modern malware assaults. Progent in addition offers the services of seasoned crypto-ransomware recovery consultants with the skills and perseverance to reconstruct a breached environment as soon as possible.

Progent's Crypto-Ransomware Recovery Support Services
After a ransomware attack, sending the ransom demands in Bitcoin cryptocurrency does not provide any assurance that cyber criminals will respond with the keys to decipher all your files. Kaspersky Labs estimated that 17% of crypto-ransomware victims never restored their information after having sent off the ransom, resulting in additional losses. The risk is also expensive. Ryuk ransoms often range from 15-40 BTC ($120,000 and $400,000). This is significantly above the typical ransomware demands, which ZDNET determined to be approximately $13,000 for small businesses. The other path is to re-install the mission-critical components of your IT environment. Absent the availability of essential data backups, this requires a broad complement of skill sets, top notch team management, and the capability to work 24x7 until the task is done.

For twenty years, Progent has offered professional IT services for businesses across the US and has earned Microsoft's Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's pool of subject matter experts (SMEs) includes engineers who have attained high-level industry certifications in foundation technologies such as Microsoft, Cisco, VMware, and major distributions of Linux. Progent's cyber security experts have garnered internationally-renowned industry certifications including CISM, CISSP, CRISC, and GIAC. (See Progent's certifications). Progent in addition has expertise in financial management and ERP application software. This breadth of experience gives Progent the ability to quickly identify critical systems and integrate the surviving parts of your IT environment following a ransomware attack and assemble them into an operational network.

Progent's recovery team of experts uses powerful project management tools to orchestrate the complex recovery process. Progent understands the urgency of working rapidly and in unison with a client's management and Information Technology team members to prioritize tasks and to get key applications back on line as fast as humanly possible.

Case Study: A Successful Ransomware Penetration Restoration
A client hired Progent after their network was taken over by Ryuk ransomware. Ryuk is believed to have been developed by Northern Korean state cybercriminals, suspected of using techniques exposed from the United States National Security Agency. Ryuk targets specific businesses with little or no tolerance for operational disruption and is one of the most profitable versions of ransomware viruses. Well Known victims include Data Resolution, a California-based info warehousing and cloud computing firm, and the Chicago Tribune. Progent's customer is a regional manufacturing company located in Chicago and has about 500 employees. The Ryuk penetration had paralyzed all company operations and manufacturing capabilities. Most of the client's backups had been on-line at the time of the intrusion and were eventually encrypted. The client was taking steps for paying the ransom demand (exceeding $200,000) and wishfully thinking for the best, but ultimately reached out to Progent.

"I can't say enough about the help Progent gave us throughout the most critical period of (our) businesses survival. We may have had to pay the Hackers if not for the confidence the Progent team gave us. That you could get our messaging and essential applications back quicker than five days was something I thought impossible. Each expert I talked with or e-mailed at Progent was amazingly focused on getting us operational and was working all day and night to bail us out."

Progent worked with the client to rapidly identify and assign priority to the essential services that had to be restored in order to resume company operations:

  • Microsoft Active Directory
  • Email
  • Financials/MRP
To get going, Progent adhered to ransomware event response best practices by stopping the spread and cleaning systems of viruses. Progent then began the steps of rebuilding Windows Active Directory, the foundation of enterprise networks built upon Microsoft Windows technology. Microsoft Exchange email will not work without AD, and the customer's financials and MRP software utilized Microsoft SQL, which depends on Windows AD for access to the databases.

In less than two days, Progent was able to rebuild Active Directory to its pre-virus state. Progent then helped perform setup and hard drive recovery on essential servers. All Microsoft Exchange Server schema and configuration information were usable, which accelerated the rebuild of Exchange. Progent was also able to collect local OST files (Microsoft Outlook Off-Line Folder Files) on user PCs and laptops to recover email data. A not too old off-line backup of the client's accounting/MRP software made them able to recover these essential applications back online. Although a large amount of work needed to be completed to recover completely from the Ryuk event, critical systems were returned to operations quickly:

"For the most part, the production operation did not miss a beat and we made all customer orders."

Over the next couple of weeks key milestones in the recovery process were achieved through close collaboration between Progent engineers and the client:

  • Self-hosted web applications were brought back up without losing any data.
  • The MailStore Microsoft Exchange Server containing more than 4 million historical emails was brought on-line and accessible to users.
  • CRM/Orders/Invoices/Accounts Payable/AR/Inventory functions were 100% functional.
  • A new Palo Alto 850 security appliance was installed and configured.
  • Ninety percent of the user workstations were being used by staff.

"A lot of what happened in the initial days is mostly a blur for me, but my team will not forget the dedication each of your team accomplished to give us our business back. I've been working with Progent for at least 10 years, maybe more, and every time I needed help Progent has come through and delivered as promised. This time was a stunning achievement."

A likely business-killing catastrophe was evaded due to hard-working experts, a wide array of IT skills, and close teamwork. Although in retrospect the crypto-ransomware virus attack detailed here should have been identified and disabled with modern security solutions and NIST Cybersecurity Framework best practices, team education, and well thought out incident response procedures for data backup and proper patching controls, the reality remains that government-sponsored cybercriminals from China, North Korea and elsewhere are tireless and represent an ongoing threat. If you do fall victim to a ransomware attack, remember that Progent's roster of experts has proven experience in ransomware virus defense, remediation, and data recovery.

"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Arnaud, Allen and Tony (and any others who were contributing), thank you for making it so I could get some sleep after we got over the initial fire. All of you did an amazing job, and if anyone is in the Chicago area, a great meal is my treat!"

Download the Ransomware Removal Case Study Datasheet
To read or download a PDF version of this customer story, please click:
Progent's Ryuk Virus Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware Recovery Consulting Services in Cincinnati
For ransomware system recovery expertise in the Cincinnati area, call Progent at 800-462-8800 or visit Contact Progent.

An index of content::

  • 24 Hour Cincinnati Ransomware Operational Recovery Cincinnati 24/7 Cincinnati Phobos Ransomware Mitigation Cincinnati
  • 24-Hour Cincinnati CryptoLocker Removal Cincinnati Urgent Crypto Remediation Cincinnati Ohio
  • 24-Hour Microsoft Server Consolidation Technical Support Virtual Server 2005 Services
  • 24/7 Remote Support Services SharePoint Web Parts Biggest SharePoint InfoPath Forms Services Online Support
  • 24x7 Microsoft Teams DLP Technology Professional Microsoft Teams Migration from Skype for Business Online Technical Support
  • 5500 Wireless Controller Network Consultants wi-fi controller Consulting Services

  • IT Outsourcing Consultancy
    Consultants Network Support Outsourcing

    Progent is organized deliver comprehensive remote consulting for all technical areas common to today's small business information systems and allows you to outsource a variety of strategic, as-needed services including a temporary CIO to offer senior-level planning and negotiating skills, a Technical Response Center for help desk services, proactive server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for major projects such as office relocations orOS upgrades, connectivity consultants for building and maintaining high-performance and robust infrastructure, security engineers to ensure information safety and compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to write, enhance, or repair mission-critical applications.

  • 64-bit Migration Consulting 64-bit Migration Technology Professional
  • After Hours Comcast Business Class Cable Internet Services ISP Service Plan Selection Engineer
  • Amazon Marketplace Web Service development training Contract Programming Cisco and Microsoft Amazon MWS integration training Coding

  • Project Management Professional
    Project Planning Consultants

    For advanced project management support, Progent offers access to veteran IT professionals with years of experience in technology management, application development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to help enterprise customers follow leading practices to ensure that strategic projects are completed on schedule and on budget.

  • Apple OS X Computer Consultants Macintosh OS X IT Consulting
  • Apple Time Machine Backup Specialists Remote Apple Mac Backup Consulting Services
  • At Home Workers Consultants At Home Workforce Remote Technical Support
  • Automatic Network Infrastructure Diagrams Support and Help Network Device Configuration Management Information Technology Consulting

  • Altaro VM Backup Management Computer Engineer
    Hornetsecurity Altaro VM Backup and vCenter Network Consulting

    Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to help you to plan, install, manage and troubleshoot a modern backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.

  • Best prime infrastructure Computer Consultants 2500 Wireless Controller Integration Services
  • Hamilton County Ohio Cincinnati Ryuk Ransomware Virus Repair
  • BlackBerry Software Remote Troubleshooting Microsoft Certified Partner BlackBerry Desktop Manager Specialists
  • Catalyst Wireless Access Point Engineer IT Services Catalyst 9164 Access Point
  • Cincinnati MongoLock Crypto-Ransomware Recovery Hamilton County Ohio
  • Certified Microsoft Partner Consultancy Firm Open Now Microsoft Certified Partner Network Recovery
  • Check Point Series 80 Evaluation Cybersecurity Organization Check Point ZoneAlarm

  • Small Business 100 AP Computer Consultants
    Small Business WAP351 Consultant

    Progent's Cisco-certified Wi-Fi integration experts can help organizations to configure, administer, and debug Cisco Small Business Wi-Fi Access Points.

  • Cincinnati Crypto-Ransomware Forensics Cincinnati, United States Cincinnati Maze Crypto-Ransomware Forensics Investigation Cincinnati
  • Cincinnati Lockbit Ransomware Settlement Guidance Cincinnati Cincinnati Crypto-Ransomware Negotiation Guidance Cincinnati, Hamilton County
  • Cincinnati Milford Cincinnati Ransomware Review Cincinnati Crypto-Ransomware Snatch Susceptibility Evaluation Cincinnati Milford, United States
  • Cincinnati Offsite Workforce Endpoint Management Tools Expertise Hamilton County Ohio, America Work from Home Employees Consultants - Cincinnati - Endpoint Management Tools Guidance Cincinnati, OH
  • Cincinnati Remote Workforce Backup Solutions Consulting and Support Services Cincinnati Largest Work from Home Employees Cincinnati Consulting and Support Services - Backup Solutions Guidance

  • Citrix Stage Manager Professionals
    24/7 Citrix for Hyper-V Consulting

    Progent's Citrix consultants can assist your organization to evaluate the potential business value of the various editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration tools in your Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to improve the performance, uptime, flexibility, and fault tolerance of your virtualized network while reducing the cost of resources and operations and streamlining management tasks.

  • Cincinnati Work from Home Employees Video Conferencing Solutions Expertise Cincinnati, OH Biggest Work at Home Employees Consulting and Support Services in Cincinnati - Video Conferencing Technology Expertise Cincinnati Milford
  • Cincinnati, Hamilton County Best Cisco Network Manager Cisco Computer Consulting
  • Cincinnati, Hamilton County Cincinnati Locky Crypto-Ransomware Restoration Top Cincinnati Ryuk Ransomware System-Rebuild Cincinnati, Hamilton County
  • Cincinnati, Ohio Network Management Services Cincinnati Integration Group
  • Cincinnati-Hamilton County Outsourcing IT Support 24-7 Network Support Cincinnati, OH
  • Cincinnati Cincinnati Sodinokibi Crypto-Ransomware System-Rebuild
  • Cisco Architecture Implementation Consulting Companies Award Winning Cisco CCIE Online Network Support Companies
  • Cisco Smart Business Communications System Specialists Top Quality Engineer Cisco VoIP
  • Cincinnati Hermes Crypto-Ransomware Recovery Cincinnati Ohio
  • Cisco VoIP phones Online Support Services 24/7 Cisco VoIP Phones and Jabber Remote Support Services

  • iOS patch management Specialist
    iPad patch management Consultants

    Progent's support services for patch management provide businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting updates to your servers, such as printers and scanners, network infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices such as alarms and health monitors.

  • Citrix Essentials Engineers Citrix Essentials for Hyper-V Professionals
  • Computer Consultant Exchange 2007 Edge Server Microsoft Exchange Outsourcing
  • Configuration Windows Server 2019 Security and Compliance Emergency Windows Server 2019 Hybrid Help and Support
  • Consultants ProSight Network Management Outsourcing ProSight IT Management Outsourcing Consultant Services

  • Microsoft Experts Microsoft Windows Engineer
    Network Consultant Microsoft Windows 8.1 Evaluation

    Progent's engineers can provide a variety of network consulting services to assist organizations of any size to deploy, administer, and troubleshoot networks that incorporate workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can assist to set up testing labs to evaluate Windows 8.1 and develop and implement Windows 8.1 deployment projects following leading practices.

  • Consulting Support for Cincinnati IT Support Organizations Hamilton County Ohio, United States Cincinnati Consulting Support for Computer Support Companies Cincinnati
  • Cybersecurity Inventory Professional Consultants External Cybersecurity Scan
  • Cincinnati Locky Crypto-Ransomware System-Rebuild Cincinnati, OH
  • Database DBA Specialists Database Programming Network Consultants
  • Ekahau Sidekick Wi-Fi Network Design Online Support Services Immediate Ekahau Wi-Fi Planning Computer Consultant
  • Cincinnati Snatch Ransomware System-Restore Hamilton County Ohio
  • Endpoint Monitoring and Reporting Online Support ProSight Server and Desktop Management Technical Support
  • 24 Hour Cincinnati Snatch Ransomware Data-Recovery Cincinnati Ohio, U.S.A.
  • Endpoint patch management Consultant Services Immediate Engineers IoT sensors patch management

  • IT Outsourcing Small Office
    Small Business Technical Support Group

    For small businesses interested in Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or e-mail information@progent.com.

  • Engineer Flexential Tampa Colocation Center 24x7 Flexential Data Center Tampa Consult
  • Exchange Server 2003 Specialist Microsoft Exchange 2003 Computer Consulting
  • Expressway Remote Support Services Unified Contact center On-site Support
  • FAQ about Senior Network Engineer Job Openings FAQ about Cisco Consulting Career Opportunities
  • Cincinnati Nephilim Crypto-Ransomware File-Recovery Cincinnati
  • Full Service Outsourcing Engineer Chief Information Officer Outsourcing Consultant
  • Hamilton County Ohio After Hours Ransomware Cryptoworm Recovery 24x7x365 Ransomware Cleanup and Restore
  • Helpdesk Sharing Costs Specialists Shared Helpdesk Economics Onsite Technical Support

  • Online Cisco Certified CCIE Software Security Consultant
    Small Business Network Consulting Cisco

    Progent can assist you to deploy Cisco's networking technology to create a robust basis for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in vital areas including resource consolidation, security and compliance, manageability, availability, and recoverability.

  • Hornetsecurity Altaro M365 SharePoint Backup Integration 24 Hour Hornetsecurity Altaro 365 Total SharePoint Backup IT Consultant
  • ISSAP Consulting Home Based Jobs Network Security Consulting Freelancing Jobs Cincinnati, OH, America
  • IT Consultant Services Documentation On-site Technical Support Service Database
  • Immediate Data Protection Manager 2016 Planning Consulting Services Data Protection Manager 2016 Storage Spaces Direct Online Consulting
  • Immediate IT Staffing Temps for IT Service Teams Cincinnati, US Temporary IT Support Staffing Support Consulting Specialist Cincinnati, Hamilton County
  • Infor SyteLine CloudSuite Job Costing Professional Consulting Services Infor SyteLine CloudSuite Doc Trak
  • Integration Services Outlook autodiscover Exchange Online Archiving Network Consultants
  • Integration Support Microsoft Exchange Server 2010 Exchange 2010 Migration Consultant Services
  • Internet Security and Acceleration Server Outsourcing ISA 2004 Server Consultant Services
  • Intrusion Protection Systems Security Organizations Firewall Configure IPsec VPN
  • Juniper SRX650 Router Security Certification Juniper SRX Series Firewall Cybersecurity Group
  • Largest Cincinnati Telecommuters Collaboration Solutions Consultants Cincinnati, Hamilton County At Home Workforce Guidance in Cincinnati - Collaboration Solutions Consulting and Support Services Cincinnati, Hamilton County

  • BlackBerry Email Consultant
    BlackBerry Desktop Manager Services

    Progent can provide the services of RIM BlackBerry-premier professionals who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and successfully, doing away with the requirement for an in-house BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This breadth of expertise, combined with Progent's proven remote support model, provides small companies an efficient solution for integrating BlackBerry devices and software productively into their IT network.

  • Cincinnati Avaddon Crypto-Ransomware Business-Recovery Hamilton County Ohio, US
  • MS Dynamics GP Cincinnati Partner - Reporting Help Cincinnati Milford, US MS Dynamics GP-Software Reseller near me in Cincinnati - SQL Server Development Hamilton County Ohio
  • MS Windows SBS 2008 Professional MS Windows SBS Consultants
  • MSCRM Technical Support Largest MSCRM Integration Services
  • MSP360 Backup Information Technology Consulting MSP360 Backup Troubleshooting
  • Cincinnati Nephilim Crypto-Ransomware Business-Recovery Cincinnati, OH, United States
  • Mac Penetration Testing IT Consulting Remote Support OS X VPN
  • Mac VoIP Online Support Services iPad and MobileMe Support and Setup
  • Meraki Wi-Fi 6/6E AP Management On-site Technical Support Technology Consulting Meraki MR32 Access Point
  • Microsoft 365 and iPhones Consultant Microsoft 365 Gmail migration Integration
  • Microsoft Certified Expert Azure Stack integration Consultants Microsoft Azure IPsec configuration Contract Programming Firm
  • Microsoft Dynamics GP System Update Consultancy Akron Canton Microsoft Dynamics GP System Upgrade Professionals Akron, OH
  • Microsoft ERP Support Coder ERP, MRP, Accounting System
  • Microsoft Exchange 2010 Upgrade Consultant Services Consultants Exchange Server 2010 Integration

  • Cisco VPN Onsite Technical Support
    Computer Consultant VPN

    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the flexibility to expand with your growing business needs. Progent's Cisco-Certified network experts support Cisco's complete family of products aimed at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user certification, authorization, and tracking from an easy-to-use Web interface.

  • Microsoft Exchange Server 2007 Manage Cincinnati, Hamilton County Exchange 2016 Remote Support Services Cincinnati Ohio
  • Microsoft Expert Consulting Services Exchange 2007 Server Exchange 2007 Edge Server Online Support
  • Microsoft Expert Online Troubleshooting SCCM 2012 Mobile Device Management Remote Consulting SCCM 2012 Upgrade

  • WannaCry Ransomware Protection Consultant Services
    24-Hour Cisco Experts Ransomware Cleanup Technology Professional

    Progent's qualified security and compliance experts can provide cybersecurity tests of company-wide security to validate your company's cybersecurity profile compliance with recognized industry security standards. Progent offers ongoing managed services for security monitoring and response, on-demand network-wide security reviews, and focused security evaluations for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's accredited security consultants can also conduct extensive information security tests to validate your company's compliance with key industry security standards such as HIPAA, NIST, and ISO 17799.

  • Microsoft Office SharePoint Server 2019 Network Engineer Integration Services SharePoint
  • Microsoft SQL Server Integration Services Remote Microsoft SQL Server 2012 Remote Troubleshooting
  • Microsoft Support Jobs Perth MCSE MCSA MCDBA MCIPT MCA Consultant Career Opportunities Newcastle
  • Microsoft VoIP Technical Consultant Microsoft Voice over IP Consultant Services

  • Computer Consulting scom 2016 NetApp SAN storage integration
    Consulting system center 2016 operations manager

    Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable availability for key applications by offering centralized, mixed-platform monitoring of IT resources installed across local systems and cloud environments. Progent's consulting group offers world-class remote and onsite support to assist businesses of all sizes to design, integrate, tune, enhance and repair SCOM 2016 solutions. Progent can help your company to move to SCOM 2016 from older releases or from other IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a cohesive IT management solution. Progent can also show you how to extend your SCOM 2016 scope to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.

  • Microsoft Windows 10 Assessment and Deployment Kit Engineer Microsoft Windows 10 Evaluation Setup and Support
  • Microsoft Windows 7 Upgrade Small Business IT Consulting Troubleshooting Windows 7 Help Desk
  • Mid-sized Office Consulting Service SMB Small Business IT Outsourcing

  • Netwalker ransomware hot line Professionals
    Professional Egregor ransomware hot line

    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800

  • Nationwide Remote Computer Installation Texas Network Security Consultant
  • NetApp MetroCluster Design Specialist Consultant Services NetApp MetroCluster Troubleshooting
  • 24 Hour Cincinnati Netwalker Ransomware System-Restore Cincinnati Milford
  • Network Installation Microsoft SQL 2008 Cincinnati Milford SQL Server 2012 Consulting Services Cincinnati Milford
  • Online Support Services Microsoft Solutions Framework Project Methodology Best Practices Services
  • Online Technical Support Small Business Network Small Business Technology Consulting

  • Cisco Expert Remote Troubleshooting Supplemental Support Desk
    Shared Help Desk Specialists

    Progent's Network Help Desk Outsourcing Support Services for desktop technical support are intended specifically for small organizations who require fast access to a Help Desk Service Center with expert telephone support and effective escalation capability but who must work within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Integration.

  • Cincinnati Locky Crypto-Ransomware Data-Recovery Cincinnati
  • Printer firmware patch management Specialist Patch management Engineers

  • Nephilim ransomware recovery Engineer
    Consult ransomware cleanup and recovery

    Progent's seasoned ransomware recovery experts can help your business to restore an IT network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky.

  • ProSight Remote IT Management Professional ProSight Remote Network Management Consult
  • ProSight Reporting Auvik Network Managemrnt Onsite Technical Support Network Engineer ProSight Reporting ConnectWise Manage Ticketing
  • Professional Security Evaluation Cybersecurity Assessment Consulting Services
  • QTS Internet Data Center Consultants QTS Sacramento Colocation Center Consult
  • Remote Data Backup and Recovery Service Computer Consultant Remote DPM Backup and Restore Service Consult

  • ransomware cleanup and restore Consulting
    Maze ransomware recovery Consultants

    Progent's seasoned ransomware recovery consultants can help your business to restore an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

  • Cincinnati NotPetya Crypto-Ransomware System-Restore Cincinnati, Hamilton County
  • Router Training 24-Hour Router Knowledge Transfer
  • Ryuk Remote Ransomware System-Rebuild Experts Cincinnati Cincinnati, OH Cincinnati DopplePaymer Ransomware Repair Cincinnati, OH
  • SCCM 2012 Troubleshooting Professionals SCCM 2012 Planning Onsite Technical Support
  • Cincinnati Hermes Ransomware Mitigation Cincinnati
  • SCDPM 2016 Configuration Technology Consulting SCDPM 2016 Compliance
  • Cincinnati Ryuk Crypto-Ransomware Infection Rollback Cincinnati
  • SCVMM Professionals 24/7/365 Microsoft Expert High Availability Network Consultants
  • SMS Server Migration Online Technical Support SMS Upgrade Remote Support

  • Windows Server 2012R2 Security Consultant Services
    Windows 2012R2 Information Technology Consulting

    Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security plan, automate network management, assist with application development, and build and test a DR/BC plan.

  • Security Firewall Support Cincinnati, Hamilton County Security Security Firms
  • Security Firm Juniper J Series Router Juniper J2350 Router Cybersecurity Consultancy
  • Server Administration Windows Server 2012 Cincinnati Ohio Windows Server 2016 IT Consulting Company
  • SharePoint 2010 Consultant Services Cincinnati Ohio Immediate SharePoint Server 2007 Consulting Services Cincinnati, Hamilton County
  • Skype for Business Mobility Services Specialists Remote Microsoft Skype for Business IM Onsite Technical Support
  • Small Business WAP131 On-site Technical Support Help and Support Small Business WAP321
  • Small Business WAP150 Support Small Business WAP150 Remote Consulting

  • Onsite Technical Support Supplemental Helpdesk Cost Savings
    Remote Call Center Sharing Economics Network Consultant

    Progent's Help Desk management and co-management service programs help businesses to save money and improve productivity.

  • Small Business WAP561 Online Technical Support Small Business WAP561 Technology Consulting
  • Snatch ransomware recovery Consultancy ransomware removal and recovery Engineers
  • Cincinnati, Hamilton County Cincinnati Hermes Ransomware File-Recovery
  • Solaris Firewall Configuration Top Sun Solaris Technology Consulting
  • Solaris-Windows Migration Consulting 24/7 Sun Solaris Upgrade
  • Cincinnati Hermes Ransomware System-Rebuild
  • Specialist BlackBerry Enterprise Server Cincinnati, Hamilton County Cincinnati Milford BlackBerry BPS Technical Support Firms
  • Specialist Teleworker Integration Call Desk for Remote Workforce On-site Technical Support
  • Specialists Skype for Business Chat Open Now Skype for Business dial plans Consulting
  • Support Outsourcing System Center Operations Manager Microsoft Operations Manager Integration
  • System Center 2016 Troubleshooting Professionals Microsoft System Center 2016 Configuration Manager Technical Support Services
  • Telecommuters Cincinnati Expertise - Setup Assistance Cincinnati Milford, US At Home Workforce Cincinnati Consulting Services - Integration Consulting Experts Cincinnati, OH
  • Teleworker Endpoint Security IT Consultants 24/7 Offsite Workers Cybersecurity Network Engineer
  • Cincinnati MongoLock Ransomware Data-Recovery Cincinnati Milford
  • Teleworkers Cincinnati Consulting Services - Cybersecurity Solutions Consulting and Support Services Cincinnati Ohio Cincinnati Milford At Home Workers Expertise near me in Cincinnati - Network Security Solutions Assistance
  • Threat Management Gateway 2010 IT Services Remote Support Services Forefront Threat Management Gateway

  • Top Risk Assessment Professional
    Support and Help CRISC Certified

    Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery plan to prepare for an IT system disaster. Progent can show you how to define a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, non-stop network architecture that addresses availability issues involving a wide range of network technologies and procedures.

  • Top Rated Wireless LAN Specialists Wireless Technical Support
  • Top Support Windows 7 Upgrade Windows 7 Migration Computer Consultants
  • UNIX, Windows Specialist Solaris with Windows Consulting Services
  • Ubuntu Linux, Sun Solaris, UNIX Remote Support Cincinnati Milford Specialists Slackware Linux, Solaris, UNIX

  • Consultancy Communications device patch management
    Consulting iPad patch management

    Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices like sensors and health monitors.

  • Urgent Hybrid Microsoft 365 integration Setup and Support Microsoft 365 IDFix Computer Consulting
  • Urgent Remote Workers Cincinnati Consulting - VoIP Technology Consultants Cincinnati, Hamilton County Remote Workers Consulting nearby Cincinnati - IP Voice Technology Consulting and Support Services
  • Virtual Machine Hosting Services Consulting Services ProSight Virtual Hosting
  • Western Australia Microsoft MCSA Engineer Subcontractor Contractor Jobs Microsoft MCITP Support Sydney, Melbourne, Brisbane, Perth, Adelaide

  • Red Hat Linux Computer Consultants
    Linux Specialist

    If your company is producing Linux-based applications on a network that includes MS Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of strategic know-how without the continual hassle of maintaining your company information system. By using smart network monitoring and by providing online and in-person assistance when your company needs it, Progent represents an affordable alternative for maintaining an information system that features high availability, security, and performance. Progent's Linux developer support services include comprehensive information technology outsourcing, virtual infrastructure, online and on-site service and repair, network monitoring services, and Help Desk Call Center services.

  • Windows Server 2008 Hyper-VI Online Technical Support Windows Server 2008 DirectAccess IT Consulting
  • Windows Server 2012 R2 Private Cloud IT Consultant Online Support Windows Server 2012R2 Server Manager
  • Windows Server 2019 Windows Admin Center Remote Support Services On-site Technical Support Windows Server 2019 Windows Admin Center

  • Voice Over IP Configuration
    Cisco VoIP Phones and Collaboration Support Services

    Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, previously branded CallManager, or with Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications like Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.

  • Windows and UNIX Consulting 24-Hour UNIX, Windows Services
  • Windows, Linux, UNIX, Solaris On-site Technical Support 24 Hour Linux with Windows Consultancy
  • Work at Home Employees Cincinnati Expertise - Cloud Integration Solutions Guidance Cincinnati Milford Cincinnati Offsite Workforce Cloud Solutions Consulting Services Cincinnati Milford

  • iPhone and Office 365 integration Support Outsourcing
    Outsourcing iPhone and Power BI integration

    Progent offers affordable remote consulting to help your business to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you through occasional technical roadblocks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online and on-premises training to show you how to manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the strategic value of your IT system.

  • Work at Home Employees Guidance near me in Cincinnati - Integration Guidance Hamilton County Ohio, United States 24 Hour Work from Home Employees Guidance nearby Cincinnati - Set up Assistance Cincinnati Ohio

  • Consultant Mandriva Linux
    Mandrake Linux Technology Professional

    If you are producing Linux-based software on a network that includes Windows-based processors, desktops, and office applications, Progent can provide full-service information technology outsourcing that frees you to focus on your field of high-value expertise while avoiding the continual distraction of managing your company information system. By using smart network monitoring and by providing online and in-person assistance when your company needs it, Progent represents an affordable alternative for managing an IT system that provides excellent dependability, protection, and performance. Progent's Linux developer support offerings feature full-service information technology outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, proactive network monitoring services, and Helpdesk services.

  • Work from Home Employees Expertise nearby Cincinnati - Help Desk Call Center Augmentation Consulting Experts Cincinnati, OH Telecommuters Cincinnati Guidance - Help Desk Call Center Augmentation Consulting and Support Services Hamilton County Ohio

  • © 2002-2023 Progent Corporation. All rights reserved.