Ransomware : Your Crippling Information Technology Disaster
Ransomware  Remediation ExpertsRansomware has become an escalating cyber pandemic that represents an extinction-level threat for businesses vulnerable to an assault. Different versions of crypto-ransomware such as Dharma, Fusob, Bad Rabbit, Syskey and MongoLock cryptoworms have been running rampant for years and continue to inflict destruction. Modern versions of crypto-ransomware such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch and Egregor, plus daily as yet unnamed viruses, not only encrypt online critical data but also infiltrate most accessible system backup. Files synchronized to off-site disaster recovery sites can also be encrypted. In a vulnerable system, it can make any restoration useless and effectively knocks the datacenter back to zero.

Getting back on-line applications and information after a ransomware outage becomes a sprint against the clock as the victim tries its best to stop lateral movement and clear the ransomware and to restore mission-critical operations. Since crypto-ransomware requires time to move laterally, penetrations are usually launched at night, when successful penetrations in many cases take longer to detect. This multiplies the difficulty of quickly mobilizing and orchestrating a qualified response team.

Progent offers a range of solutions for protecting Augusta-Richmond County businesses from crypto-ransomware attacks. These include team member education to help recognize and not fall victim to phishing scams, ProSight Active Security Monitoring for remote monitoring and management, plus deployment of the latest generation security appliances with machine learning technology to rapidly identify and disable zero-day threats. Progent also provides the assistance of veteran ransomware recovery professionals with the skills and commitment to re-deploy a breached environment as urgently as possible.

Progent's Ransomware Recovery Services
Following a ransomware penetration, paying the ransom in Bitcoin cryptocurrency does not provide any assurance that merciless criminals will return the keys to decrypt any of your information. Kaspersky Labs ascertained that 17% of ransomware victims never recovered their data even after having sent off the ransom, resulting in additional losses. The risk is also costly. Ryuk ransoms often range from 15-40 BTC ($120,000 and $400,000). This is greatly above the average ransomware demands, which ZDNET estimated to be in the range of $13,000 for small businesses. The fallback is to setup from scratch the vital components of your Information Technology environment. Absent the availability of essential information backups, this requires a broad range of skills, professional team management, and the ability to work non-stop until the job is over.

For two decades, Progent has offered expert Information Technology services for companies across the U.S. and has earned Microsoft's Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have been awarded top certifications in key technologies including Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's cyber security consultants have garnered internationally-renowned industry certifications including CISM, CISSP, CRISC, and GIAC. (Refer to Progent's certifications). Progent also has experience with financial management and ERP application software. This breadth of experience provides Progent the skills to efficiently determine critical systems and organize the surviving pieces of your IT environment following a crypto-ransomware event and assemble them into an operational network.

Progent's recovery group utilizes top notch project management tools to coordinate the sophisticated recovery process. Progent appreciates the urgency of acting quickly and together with a client's management and Information Technology staff to prioritize tasks and to get essential systems back on line as soon as possible.

Customer Story: A Successful Ransomware Intrusion Response
A client contacted Progent after their organization was attacked by Ryuk ransomware. Ryuk is generally considered to have been launched by North Korean government sponsored criminal gangs, possibly adopting approaches leaked from the United States National Security Agency. Ryuk goes after specific companies with little room for operational disruption and is among the most profitable instances of ransomware. Well Known targets include Data Resolution, a California-based information warehousing and cloud computing firm, and the Chicago Tribune. Progent's customer is a regional manufacturing company headquartered in Chicago with about 500 workers. The Ryuk attack had frozen all company operations and manufacturing processes. The majority of the client's data backups had been online at the beginning of the intrusion and were destroyed. The client considered paying the ransom demand (in excess of two hundred thousand dollars) and wishfully thinking for good luck, but ultimately called Progent.


"I cannot say enough about the care Progent provided us throughout the most critical time of (our) businesses existence. We would have paid the cybercriminals if not for the confidence the Progent team afforded us. The fact that you were able to get our e-mail and production applications back online sooner than five days was incredible. Every single expert I worked with or e-mailed at Progent was totally committed on getting us back online and was working 24/7 to bail us out."

Progent worked with the client to rapidly identify and prioritize the mission critical areas that needed to be addressed in order to continue business operations:

  • Active Directory (AD)
  • Electronic Mail
  • Financials/MRP
To get going, Progent followed AV/Malware Processes event response industry best practices by halting the spread and cleaning up infected systems. Progent then initiated the process of restoring Microsoft AD, the key technology of enterprise environments built on Microsoft Windows Server technology. Exchange email will not function without AD, and the customerís financials and MRP software used Microsoft SQL, which depends on Active Directory services for security authorization to the database.

Within 2 days, Progent was able to recover Active Directory to its pre-penetration state. Progent then initiated setup and hard drive recovery on mission critical applications. All Microsoft Exchange Server ties and attributes were intact, which facilitated the rebuild of Exchange. Progent was also able to locate non-encrypted OST files (Outlook Email Off-Line Folder Files) on staff workstations and laptops in order to recover email messages. A not too old off-line backup of the customerís accounting systems made them able to return these required programs back available to users. Although a lot of work remained to recover fully from the Ryuk damage, core systems were restored rapidly:


"For the most part, the assembly line operation ran fairly normal throughout and we produced all customer sales."

Over the following month important milestones in the recovery process were completed in close collaboration between Progent engineers and the client:

  • Self-hosted web sites were returned to operation with no loss of information.
  • The MailStore Exchange Server with over four million archived emails was brought online and accessible to users.
  • CRM/Orders/Invoices/Accounts Payable (AP)/AR/Inventory capabilities were 100 percent restored.
  • A new Palo Alto 850 security appliance was brought online.
  • 90% of the user desktops were being used by staff.

"So much of what went on that first week is nearly entirely a blur for me, but my management will not forget the care each and every one of your team put in to give us our business back. Iíve trusted Progent for the past 10 years, maybe more, and every time I needed help Progent has come through and delivered. This time was a life saver."

Conclusion
A likely business-killing catastrophe was dodged through the efforts of hard-working experts, a wide spectrum of knowledge, and close teamwork. Although in hindsight the ransomware attack detailed here could have been blocked with modern security technology solutions and recognized best practices, user and IT administrator education, and well thought out incident response procedures for information backup and proper patching controls, the reality remains that government-sponsored cybercriminals from Russia, North Korea and elsewhere are tireless and will continue. If you do get hit by a ransomware attack, feel confident that Progent's roster of experts has a proven track record in crypto-ransomware virus blocking, cleanup, and data restoration.


"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Arnaud, Allen, Tony and Chris (along with others who were helping), Iím grateful for allowing me to get some sleep after we made it over the initial fire. All of you did an impressive job, and if any of your team is in the Chicago area, dinner is the least I can do!"

Download the Crypto-Ransomware Cleanup Case Study Datasheet
To read or download a PDF version of this customer case study, click:
Progent's Ryuk Virus Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware Recovery Consulting in Augusta-Richmond County
For ransomware system restoration services in the Augusta-Richmond County metro area, call Progent at 800-462-8800 or go to Contact Progent.



An index of content::

  • 24-Hour Activesync Consultant Services Windows Mobile Troubleshooting
  • 24-Hour Flexential Tampa Data Center Engineer Flexential Colocation Center Specialists

  • 24 Hour CISSP Certified Cybersecurity Consultants
    CISSP Certified Cybersecurity Analyst Specialists

    Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any aspect of information system security. Progent can implement cost-effective security solutions that protect a small business from advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients sharing network resources distributed over a mix of physical datacenters and various clouds.

  • 24-Hour Managed IT Services Consultants Consulting Services Top Remote Network Monitoring Professional
  • 24-Hour Offsite Workers Network Infrastructure Remote Technical Support Work from Home Network Infrastructure Integration Services
  • 24-Hour Windows Server Essentials Dashboard Remote Support Windows Server Essentials Live Migration Consultant

  • Telecommuter Services Consultant
    Work from Home Technology Consulting Services

    Progent has 20 years of background assisting small and mid-size businesses to design, deploy, tune, administer, and troubleshoot information networks that incorporate at-home workers.

  • 24/7 Cisco Small Business IT Consulting Augusta Georgia, U.S.A. Augusta, GA, U.S.A. Cisco Small Office Computer Consultant
  • Augusta-Richmond County Avaddon Crypto-Ransomware Recovery Augusta, GA
  • 24/7 Microsoft Office 2003 Technical Support Firms Microsoft Windows Computer Expert
  • 24x7 Data Protection Manager Online Help SCDPM Compliance Support Services
  • 24x7 Intune Mobile Device Managemnet Consulting Services Company 24-7 Endpoint Management Integration Firm
  • 24x7 SCCM Cloud Management Gateway Help and Support Top Quality Online Support Services SCCM Mobile Application Management
  • 24x7 Small Business Networking Help Top Small Office Small Business Outsourcing IT
  • 24x7x365 Remote Technical Support Windows 11 and TCP Windows 11 Configuration Consulting Services
  • 3800 Router Technology Consulting Remote Support Services Catalyst 8300
  • After Hours Augusta-Richmond County Work at Home Employees Collaboration Technology Expertise Augusta Aiken, United States Augusta Augusta-Richmond County Telecommuters Collaboration Solutions Consulting Services
  • Amazon Marketplace Web Service integration Design Firms Engineer Amazon Marketplace Web Service programming
  • Augusta-Richmond County Lockbit Crypto-Ransomware Data-Recovery Augusta
  • Apple Mac and Windows coexistence Help and Support Emergency Windows and macOS Online Help
  • At Home Workers Security Support Outsourcing Remote Workforce Endpoint Security Support and Help
  • Auditor Check Point 900 Firewalls Check Point VPN-1 Security Firm
  • Augusta, Georgia Outsourcing IT Support Augusta, Georgia Information Technology Consulting Group
  • Augusta, Richmond County Work from Home Employees Assistance nearby Augusta-Richmond County - Cloud Integration Systems Consulting At Home Workers Augusta-Richmond County Expertise - Cloud Technology Consultants Augusta, Richmond County

  • Microsoft Certified Partner SQL Server Reporting Services Specialist
    Onsite Technical Support SQL Server 2019

    Progentís Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid creation of enterprise-class business programs that can give your business a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and beyond the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.

  • Augusta, U.S.A. Microsoft SQL Server 2016 Small Business IT Outsourcing Firm SQL Server 2014 Online Help Augusta, Richmond County
  • Augusta, United States Work from Home Employees Consulting Experts nearby Augusta-Richmond County - Integration Consulting Services Work from Home Employees Consulting Experts nearby Augusta-Richmond County - Setup Consulting Augusta
  • Augusta-Richmond County At Home Workforce Video Conferencing Systems Guidance Augusta Aiken Work at Home Employees Augusta-Richmond County Guidance - Voice/Video Conferencing Technology Consulting Services Augusta Georgia

  • Meraki MR62 Access Point Consultant Services
    Meraki MR42 Access Point Network Consultant

    Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco devices for streamlined management.

  • Augusta-Richmond County Crypto-Ransomware Malware Preparedness Testing Richmond County Augusta, GA, U.S.A. Augusta-Richmond County Ransomware Computer-Malware Readiness
  • Augusta-Richmond County Locky Crypto-Ransomware Forensics Augusta-Richmond County Ryuk Crypto-Ransomware Regulatory Reporting Augusta Aiken
  • Augusta-Richmond County Maze Ransomware Remediation Augusta Aiken Augusta-Richmond County Locky Ransomware Business-Recovery Richmond County, United States
  • Augusta-Richmond County NotPetya Crypto-Ransomware Settlement Expertise Augusta Georgia, US Richmond County Augusta-Richmond County Conti Ransomware Settlement Negotiation Support
  • Augusta-Richmond County NotPetya Ransomware Cleanup Augusta Aiken, United States Augusta-Richmond County Spora Ransomware System-Restoration

  • Cisco VPN Online Troubleshooting
    VPN Online Technical Support

    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to evolve with your changing business needs. Progentís Cisco-Premier network consultants support Ciscoís comprehensive family of hardware and software targeted at preventing data theft, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can show you how to integrate Cisco products to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control foundation for user certification, permissions, and accounting from a graphical Web interface.

  • Augusta-Richmond County Snatch Ransomware Remediation Augusta, Richmond County Augusta-Richmond County Avaddon Ransomware Mitigation Richmond County
  • Augusta-Richmond County Teleworkers Help Desk Augmentation Consultants Augusta Augusta Augusta-Richmond County At Home Workers Help Desk Call Center Augmentation Consulting
  • Award Winning Virtual Server Private Cloud Hosting Specialists Private Cloud Virtual Datacenter Hosting Specialists
  • Best Lync Server 2013 video conferencing Consult 24/7 Lync Server 2013 Edge Server Pool Engineers

  • Technology Consulting 9800-40 wireless controller
    9800-80 wireless controller Online Support Services

    Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by reducing the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening security by detecting threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller solutions.

  • Best On-site Technical Support virtual Windows desktops Citrix NetScaler Support
  • Augusta-Richmond County Snatch Ransomware System-Rebuild Augusta, Richmond County
  • BlackBerry Enterprise Server IT Consultants On-site Support BlackBerry Exchange
  • 24 Hour Augusta-Richmond County Conti Crypto-Ransomware Removal
  • BlackBerry Synchronization Support services Augusta BlackBerry BPS Networking Support Augusta, Richmond County
  • BlackBerry Wireless Troubleshooting BlackBerry Enterprise Server Remote Technical Support
  • CISSP Certified Expert Wireless Security Consultant 24/7/365 Security Audit Specialist
  • CISSP-ISSEP Security Consulting CISSP Certified Cybersecurity Engineers
  • Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration IT Consultants Cisco Experts Catalyst 9120AX Access Point Specialists

  • Security Threat Bulletins Security Consultancy
    Critical Security Threat Bulletins Firewall Configure

    This page contains current updates on security threats, fixes, and best practices. Call or email Progent if your organization needs assistance defending your network against the latest IT security threats.

  • Cisco Engineers Telecommuter Jobs Telecommuting Cisco Consulting Contractor Jobs
  • Cisco PIX Firewall Upgrade Support PIX Firewall Support and Help
  • Augusta-Richmond County Ryuk Ransomware Infection Restoration Case Study Augusta, Richmond County
  • Cisco PIX Migration IT Services Cisco Security Remote Support

  • Consultant ProSight Network Health Audit
    ProSight Network Health Reports Professionals

    Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to get an objective evaluation of the health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your essential network devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a more manageable and more secure Active Directory implementation. Both options also provide the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, improved compliance with information security requirements, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and less downtime.

  • Cisco Small Business series NSS2000 On-site Support Consultancy Cisco NSS3000
  • Colorado Computer Support For Small Offices Florida IT Service Provider
  • Colorado Migration Consultant Georgia Online Consulting

  • Top Rated Computer Consultants Double-Take Availability
    Double-Take Backup Computer Consultant

    DoubleTake/Carbonite Software offers a family of products intended to provide small and midsize companies a range of affordable alternatives for backing up and restoring vital workloads such as Microsoft Exchange, SQL Server, RIM Blackberry, and SharePoint. Progentís disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company IT networks to create a high level of fault tolerance and disaster recovery readiness at an affordable price.

  • Computer Consultant Catalyst Wi-Fi 6 AP Layout Top Catalyst Wi-Fi 6 and Wi-Fi 6E AP Consultant
  • Computer Consultants ProSight ESP Endpoint Protection Consultant ProSight ESP Behavior-based Security
  • Computer Consulting SCCM and Windows Server 24-Hour Outsourcing SCCM Cloud Integration
  • Computer Engineer Microsoft 365 Power BI Integration Microsoft 365 PowerPoint Integration Technical Support
  • Computer Remote Consulting Job Opening Richmond County, US Augusta, GA 24-Hour Cisco CCIP Support Job Opening
  • Configuration Altaro O365 SharePoint Backup Online Help Altaro O365 Mailbox Backup
  • Consultant Catalyst Wi-Fi 6 WAP Computer Consulting Catalyst Wi-Fi 6 AP Management
  • Augusta-Richmond County Egregor Crypto-Ransomware Restoration Augusta Aiken
  • Consultant MetroCluster Management NetApp SAN Fabric Consulting Services
  • Consultant Microsoft Exchange 2010 Upgrade Consultant Exchange 2003 to Exchange 2010 Upgrade
  • Consultants for Augusta-Richmond County IT Service Companies Richmond County Top Ranked Expertise for Augusta-Richmond County IT Service Providers Augusta
  • Consulting Companies Small Business Network Support Service Small Office
  • Consulting Services Firm Alaska 24x7 Indiana Information Technology Outsourcing Company
  • Cybersecurity Pen Testing Auditor Security Penetration Testing Audit
  • Development Group Great Plains Software Engineer Great Plains
  • Dynamics GP/Great Plains Features Remote Support Services Great Plains Accounting Software Technology Consulting
  • Email Block Lists Technology Professional Email Block Lists Specialist
  • Email Link Protection Professional ProSight Email Guard Spam Filtering Engineers
  • Emergency Linux Consulting Immediate BSD Network Management
  • Engineer Security Management Auditing CISM
  • Exchange 2003 Server Upgrade Onsite Technical Support Exchange 2003 Server Migration Consulting

  • Chief Information Officer Outsourcing Professional
    Professionals IT Outsourcing Services

    Progent can deliver comprehensive remote support for all technical areas common to todayís small company information systems and offers a variety of strategic, as-needed support services such as a temporary CIO to provide advanced planning and budgeting capability, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for critical projects such as office relocations orOS migrations, connectivity consultants for building and maintaining fast and robust network infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software programmers to create, customize, or troubleshoot business applications.

  • Exchange 2010 Server Technical Support Outsource Richmond County Exchange Server 2016 Computer Consultation Augusta, Richmond County
  • Exchange 2013 Unified communications Technology Consulting Services Exchange 2013 Disaster Recovery Help and Support
  • Exchange 2016 Mailbox migration Technical Support Services Exchange Server 2016 Migration Network Consultants
  • Exchange Server 2000 Upgrade Professionals Professionals Microsoft Exchange Upgrade
  • Exchange Upgrade Specialist Microsoft Exchange Server Migration Professional
  • Firewall Computer Security Specialist Augusta, Richmond County Augusta CISSP Security Consultancy
  • Forefront Threat Management Gateway IT Services 24-7 On-site Support Microsoft Forefront TMG 2010
  • Hosting Facility Integration Services Microsoft Network Architecture Networking Consultant
  • Hyper-V 2016 PowerShell Online Support Services Windows Server Hyper-V 2016 Security and Compliance Online Help
  • Hyper-V 3.0 Virtual Server Specialist Windows Server 2012 R2 Hyper-V Computer Consultants
  • IP Telephony Online Troubleshooting IP Telephony Remote Technical Support
  • IPsec VPN Security Consultant Firewall and VPN Consultants
  • IT Consultants Exchange Server 2016 Upgrade Microsoft Exchange Server 2016 Upgrade Remote Consulting
  • IT Consultants Microsoft Windows 7 Migration Microsoft Windows 7 Upgrade Online Support Services

  • Microsoft Consulting Mobile Device Management
    Consulting Microsoft Intune

    Progent's Intune consultants can help your organization to understand the strategic value of utilizing Intune for administering your web-facing mobile devices including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent can assist your company to define security policies, set up pilot systems to confirm the benefits of Microsoft Intune for your network, install Intune throughout your enterprise, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune solution.

  • Immediate At Home Employees Cybersecurity Consulting Services At Home Workers Cybersecurity Online Technical Support

  • Computer Consultants Work at Home Cloud Integration
    Troubleshooting At Home Employees Cloud Integration

    Progent can assist small and mid-size businesses to provide their at-home employees with seamless access to cloud resources.

  • 24-7 Augusta-Richmond County NotPetya Ransomware Mitigation Richmond County
  • Immediate IT Training IT Consulting On-site Technical Support Information Transfer

  • 24 Hour Juniper Junos CLI Network Consulting
    Juniper Junos Network and Security Manager Network Security Test

    Progent's Juniper-authorized network engineer can help your company to design and implement Juniper Firewall and VPN technology, enhance and support your infrastructure, and upgrade efficiently from outdated products to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's premier network operating system to enable you to streamline the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that incorporate a mix of Juniper's software platforms.

  • Immediate Microsoft Expert RDBMS Remote Consulting Professional Database Applications

  • Enterprise hybrid cloud solutions Consultants
    Hybrid cloud integration Specialist

    Progent can assist your it team to design and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that utilize on-premises resources along with public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a range of cloud integration support services that include Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of background delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.

  • Internet of Things patch management Professional Software patch management Consultant Services
  • Augusta-Richmond County Avaddon Crypto-Ransomware System-Rebuild Augusta, Richmond County
  • Juniper NetScreen IPsec VPN Network Security Auditing Juniper NetScreen 5400 Firewall Information systems Security Outsourcing
  • Juniper SSG Series Gateway Security Consultancies Juniper SSG Series Gateway Security Firms

  • Upgrade Consultant Exchange 2003 Server
    Exchange Server 2003 Consultants

    Progent's Microsoft Certified professionals offer expert support for major deployments of Microsoft Exchange. Progent's experts can help you plan multi-site Exchange Server installations or updates and can provide onsite technicians to assist enterprises with deployments of Exchange Server in the or any area served by Progent's engineers.

  • Augusta-Richmond County Locky Crypto-Ransomware Mitigation Richmond County
  • Lync Server 2013 Front End Pool Consulting Services Lync Server 2013 VoIP Specialists
  • MS Dynamics GP (Great Plains) Vender - Augusta-Richmond County - Migration Consultants Augusta-Richmond County Dynamics GP (Great Plains) Reporting Support Services Augusta Georgia

  • Dynamics GP Great Plains Software Online Help
    Great Plains Migration Consultants

    Progentís Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and corporate management solution based, like all Microsoft financial tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP/Great Plains family, offers an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is simple to deploy and integrate, and with its segmented approach you can purchase only the functions you currently require, with the ability to expand users and increase functionality when necessary. Progentís Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, configure and manage Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP.

  • Microsoft Certified Partner Designer Small Business Network Consultants Microsoft Certified Partner
  • Microsoft Certified Windows Server 2019 Live Migration Remote Support Microsoft Experts Windows Server 2019 Disaster Recovery Technology Consulting
  • Microsoft Expert Dynamics GP App Development Design Firm Dynamics GP Excel Cubes Professional
  • Microsoft NAV Role Centers Help and Support Microsoft Enterprise Resource Planning Remote Support

  • Immediate Development Firm Microsoft Azure Storage
    Professionals Microsoft Azure hybrid cloud integration

    Progent can help you with every stage of Microsoft Azure migration including needs definition, prerequisites evaluation, system design, pre-production testing, deployment, automated management, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can help your IT staff to configure and debug firewall appliances and VPN tunnels so your clients can securely connect to Azure resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure resources.

  • Microsoft Project Server 2010 Support Services Remote Support Project Server 2013

  • Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout IT Consultant
    Catalyst 9120AX Access Point On-site Technical Support

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP consultants can provide economical online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.

  • Microsoft T-SQL Programming Firm MS SQL Server Design Firms

  • Remote Support Services Barracuda Backup LiveBoot
    Barracuda Backup Management Computer Consultant

    Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects vital company data generated locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to assist you to design, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology.

  • Microsoft Windows Server 2012 R2 IT Consulting Windows Server 2012R2 Active Directory Professional
  • MySQL development Technology Professional Cisco and Microsoft Certified Consultancy MySQL DBA

  • Small Business WAP500 AP On-site Support
    Remote Support Small Business WAP321

    Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to deploy, manage, and debug Cisco Small Business Wireless Access Points.

  • Network Consultants CISM CISM Certified Cybersecurity Network Security Test
  • Network Load Balance IT Consultants Non-stop Load Balancing Support Outsourcing
  • Network Services Augusta 24x7 Augusta-Richmond County, Georgia Small Business Computer Consulting Company

  • 2500 Wireless Controller Support and Setup
    Top Ranked 8540 wireless controller IT Consultants

    Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and control of Wi-Fi access points, tuning wireless performance by reducing the effect of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening data security by identifying cyber threats and filtering traffic content according to user type and location. Progent can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.

  • OS X and Cisco IT Services OS X Connectivity Consulting
  • Office PowerPoint for Mac Training Professional Entourage Training Professional
  • Offsite BDR Services IT Consultants Offsite BDR Services Technical Support Services

  • Dharma ransomware recovery Specialist
    24/7/365 Conti ransomware recovery Engineers

    Progent's ransomware experts can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

  • Offsite Workforce Augusta-Richmond County Consulting - Endpoint Management Systems Consulting and Support Services Augusta Georgia At Home Workforce Consulting Experts near me in Augusta-Richmond County - Endpoint Management Tools Consultants Augusta, Richmond County

  • Windows Server 2012R2 Hyper-V Remote Technical Support
    Consultancy Windows Server 2012R2 Cloud

    Progent's Microsoft-certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security strategy, automate IT management, help with creating applications, and generate and test a DR/BC plan.

  • Augusta-Richmond County WannaCry Ransomware Recovery
  • Online Cisco Certified CCIE Remote Technical Support Cisco Architecture Systems Consultant
  • Online Support Offsite Workers Video Conferencing Online Technical Support Remote Employees Video Conferencing
  • Onsite Technical Support 64-bit Server 64-bit Migration Consultant
  • Open Positions Computer Consultant Danville, CA MCSE MCSA MCDBA MCIPT MCA Engineer Contract Job Concord California
  • Outsourcing Altaro VM Backup Management Altaro VM Backup with Azure IT Consulting

  • Setup and Support Antispam
    Postini Reseller

    E-Mail Guard is Progent's economical anti-spam and antivirus service that offers small companies world-class defense from spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive library of web-managed spam filtering and virus protection services that defuse email attacks before they are able to breech the network firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, irrespective of server platform, hardware type, or geographic location.

  • Presence Awareness Consultant Microsoft Presence Awareness Professionals
  • ProSight Next Generation Endpoint Protection Online Support Consult ProSight Behavior-based Antivirus

  • Microsoft 365 Word forms Consulting
    Office Word VBA Designer

    Progent's certified Office Word and Microsoft 365 Word consultants offer a wide range of economical online consulting services to assist your organization to manage and troubleshoot your legacy Microsoft Office Word environment or help you to upgrade to a current release of Office Word. Support offered by Progent's experts include VBA programming, isolating and resolving compatibility problems between different releases of Office Word, integrating Office Word with other Office applications like Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and remote training tailored for individuals or groups.

  • Professionals SQL Server 2016 Mobile Reports Information Technology Consulting SQL Server 2016 AlwaysOn

  • Microsoft Certified Design Firm Power BI Report Server
    Power BI Dashboards Integration Companies

    Progent's Power BI experts can help your business to design, install, manage, enhance or debug your Power BI environment. Progent can also help you to prep your source data for Power BI reports and dashboards. Progent can help you implement and administer a local, cloud, or hybrid environment for Power BI.

  • Progent Management Network Help Progent Management Network System Support Consultant
  • Project Management Test Lab Consulting Services QoS Test Lab Specialist
  • QTS Colocation Center Specialist QTS/Heracles Colocation Center Services

  • Project Management Remote Troubleshooting
    Colocation Online Consulting

    For large businesses, Progent can supplement in-house network support staffs by providing world-class experience in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global businesses with branches, Progent can perform as a transparent nearby extension of enterprise network management. Progentís enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbox compliance, project planning, and world-class support for multi-site office environments powered by Enterprise Windows. Progent can offer field consultants and technicians to assist with a campus relocation or branch move, or a system architect to help with building or using an Internet Data Center or Hosting Facility.

  • Queensland Microsoft Engineer Home Based Jobs Full-Time Jobs Computer Remote Support
  • Ransomware Cryptoworm Recovery Augusta Georgia Augusta Georgia Ransomware Cleanup and Restore
  • Remote Access Technical Support Services Award Winning Cisco Virtual Private Network Troubleshooting
  • Remote Augusta-Richmond County Crypto Removal Help Augusta, Richmond County Augusta Georgia, United States Augusta-Richmond County Dharma Ransomware Removal

  • Integration Companies Dynamics NAV MRP
    Immediate Navision and Dynamics NAV Integration Support

    Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financials, inventory, operations, project management, purchasing, sales and marketing, supply chain management, and business analytics. Progent's Dynamics 365 Business Central consultants can assist your organization to manage your legacy Dynamics NAV environment or upgrade efficiently to a cloud-hosted, onsite, or hybrid deployment.

  • Remote Support SCCM 2016 Device Management SCCM 2016 Central Administration Site Network Consulting
  • Remote Support Services Remote Employees Endpoint Security 24/7 Remote Workforce Security Technical Support Services
  • Remote Technical Support Cisco Small Business series NSS2000 24/7 Cisco Configuration Assistant Engineers
  • Augusta-Richmond County MongoLock Ransomware Operational-Recovery Augusta Georgia
  • Remote Workers Augusta-Richmond County Expertise - VoIP Systems Guidance Remote Workforce Guidance near Augusta-Richmond County - VoIP Technology Consultants Augusta Georgia
  • Richmond County Install Windows Server 2016 Network Support Consultants Windows 2008 Server Augusta
  • Richmond County Remote Workforce Consulting Services nearby Augusta-Richmond County - Backup/Restore Systems Consulting Augusta Aiken Emergency Augusta-Richmond County Remote Workforce Data Protection Systems Expertise

  • Microsoft Windows 2008 R2 Help and Support
    Windows Server 2008 DirectAccess Information Technology Consulting

    Microsoft Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, scalability, and versatility that accelerate output of local, remote, and mobile workers. Progent's network experts can provide cost-effective online consulting, troubleshooting, and training services to help you to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your network.

  • Richmond County Telecommuters Augusta-Richmond County Consulting Experts - Security Solutions Consulting and Support Services Teleworkers Augusta-Richmond County Expertise - Cybersecurity Systems Consulting and Support Services
  • Richmond County Augusta-Richmond County Egregor Crypto-Ransomware System-Rebuild
  • Risk Mitigation Technical Consultant Risk Assessment Consultant Services

  • Support and Integration Edge Routers
    ISR 1000 Router Consulting

    Cisco offers an extensive array of routers including appliances designed to provide the security, performance, and availability demanded by customers ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can show you how to select and integrate Cisco routers to build a solid foundation for your network and to make it easy to expand as you support new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.

  • SCCM 2016 Hybrid Integration Remote Support Services SCCM 2016 Asset Inventory Online Help
  • SCDPM 2016 Information Technology Consulting System Center 2016 and Linux Integration Setup and Support
  • SCVMM 2016 and Operations Manager Specialists Technical Consultant SCVMM 2016 and Operations Manager
  • Security Audit Technology Professional CISA Certified Security Audit Professional
  • Services 64-bit Computing Engineer 64-bit Processing

  • MSP360 Exchange Mailbox Backup Integration Support
    MSP360 Desktop Backup Technical Support Services

    Progent can help your company to design, deploy and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 enables file/folder or image backup/recovery for VMs and physical computers, supports all leading public clouds, and allows you to create a data protection solution with a minimum Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to prevent data loss caused by human mistakes, computer glitches, malicious users, and malware attacks like ransomware. To learn more, go to ProSight Data Protection Services 360 Backup services.

  • Setup and Support Threat Management Gateway 2010 Computer Consultants Forefront Threat Management Gateway
  • SharePoint Server 2013 Online Troubleshooting Augusta, GA Microsoft SharePoint Server 2013 Remote Technical Support Augusta, GA
  • Signature-matching Virus Protection Professional Engineer SentinelOne Endpoint Ransomware Protection
  • Small Business Online Troubleshooting Small Business Online Help
  • SonicWall NSA 2650 Firewall Secure SonicWall NSA 6650 Firewall Network Security Testing
  • 24 Hour Augusta-Richmond County Ryuk Crypto-Ransomware Repair Richmond County
  • Supplemental Help Desk Cost Savings Engineer Call Desk Sharing Costs Information Technology Consulting
  • Support Microsoft Exchange 2016 Migration Planning Exchange 2016 Upgrade Planning Configuration
  • Augusta-Richmond County Sodinokibi Crypto-Ransomware Data-Recovery Augusta Georgia, United States
  • Support Services At Home Workers VoIP Offsite Workers VoIP Technical Support
  • Immediate Augusta-Richmond County Locky Crypto-Ransomware Removal Augusta Aiken
  • Support Services Work from Home Helpdesk After Hours Offsite Employees Helpdesk Technical Consultant
  • Support and Setup Meraki Wi-Fi AP Management Meraki MR30H Access Point Support and Help
  • Support and Setup Microsoft 365 Security Microsoft 365 Access Development Technology Consulting
  • Suse Linux, Sun Solaris, UNIX Remote Support Services Augusta Georgia, US 24/7 Redhat Linux, Solaris, UNIX Consultant Services Augusta, GA
  • Systems Management Server Support and Integration Systems Management Server 2003 Remote Troubleshooting
  • Tandberg Telepresence Consultants Consultant Polycom RTX Telepresence
  • Telecommuter Job Microsoft Consultant Concord CA Pleasant Hill CA Work From Home Job MCSE MCSA MCDBA MCIPT MCA Consultant
  • Teleworkers Expertise - Augusta-Richmond County - Integration Consultants Augusta Aiken Remote Workforce Augusta-Richmond County Consultants - Connectivity Assistance Augusta Aiken
  • Temporary IT Staffing Support Services Consultants Augusta Aiken, United States Augusta, Richmond County Augusta-Richmond County Short Term IT Staffing Help
  • Top Quality Two-factor Authentication (2FA) Online Support Services MFA and Single Sign-on Integration Support
  • Top Rated Windows 2003 Server Integration Services Windows 2003 IT Consulting
  • Virus Recovery Network Consulting Computer Virus Forensics Engineer
  • Virus Recovery Professionals Virus Rollback Specialist

  • Remote Support Services Microsoft Exchange 2000 Upgrade
    Professional Microsoft Exchange

    Progent is one of the most qualified network consulting firms for designing email solutions powered by Exchange 2000. Progent is skilled in helping small companies receive all the advantages of Microsoft Exchange 2000 under common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.

  • VoIP phones patch management Professionals Smartphone patch management Consult

  • Citrix Hyper-V Management Professionals
    Citrix StorageLink Site Recovery Specialist

    Progent's Citrix-certified consultants can assist you to evaluate the potential strategic benefits of the various versions of Citrix Essentials for Hyper-V, assist you to use Citrix management utilities in your Hyper-V network, and demonstrate to you how to use Citrix Essentials for Hyper-V to enhance the responsiveness, availability, flexibility, and recoverability of your virtual network while lowering the cost of equipment and support and simplifying management tasks.

  • Windows 2012 R2 Online Troubleshooting Windows Server 2012R2 Security Technology Consulting Services

  • Remote Exchange 2016 Migration Online Technical Support
    Microsoft Exchange 2016 Upgrade Planning Remote Consulting

    Progent can help you in all facets of your migration to Exchange 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.

  • Windows 7 Upgrade Professional Microsoft Windows 7 Evaluation Remote Support Services

  • Top Ranked Virtual Server Technology Professionals
    Server Consolidation Technical Consultant

    Server proliferation wreaks havoc on network budgets and management resources. Server consolidation through a virtual infrastructure promises lower TCO of servers and quicker return on investment, more leveraged use of physical computers, simplified operations, enhanced network uptime, and easier management. Common uses for virtual machines include resource consolidation, low-cost platforms for mission-critical legacy software running on obsolete operating systems, and inexpensive isolation of software development or pilot testing systems from production systems.

  • 24x7x365 Augusta-Richmond County Ryuk Ransomware Infection Remediation Augusta, GA
  • Windows Server 2008 BranchCache Consultant Services Windows Server 2008 Security Remote Technical Support
  • Windows Server 2012 R2 Multitenancy Online Technical Support Consulting Windows Server 2012 R2 Active Directory
  • Windows Server 2016 and SCVMM Integration Technical Support Windows Server 2016 Information Assurance
  • Windows Server 2019 migration Support and Integration Windows Server 2019 Cluster Operating System Rolling Upgrade Computer Engineer
  • Windows Server 2022 Disaster Recovery Network Consultant Windows Server 2022 Clusters Sets Online Troubleshooting
  • Windows Server 2022 Encrypted Networks Services Emergency Windows Server 2022 Hotpatching Integration Services
  • Windows Server 2022 Windows Admin Center Consulting Services On-site Technical Support Windows Server 2022 Secured-core server

  • Best Information Security Security Organization
    Security Architecture Firewall Setup

    For small and midsize organizations, network security and compliance can be excessively complex to master yet too risky to overlook. The largest biggest institutions have been hacked, and the leading cloud service providers have on occasion been taken down. It seems like there's nowhere to run. Progent makes it affordable for smaller businesses to carry out critical IT security tasks effectively by offering the advantage of billed time to the nearest minute with no minimum billing for remote help. You can have access to a seasoned computer expert to provide just the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of network security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a complete security plan.

  • Zero Downtime Branch office Connections Specialists 24/7 Non-stop Interoffice Connectivity Technical Support

  • © 2002-2022 Progent Corporation. All rights reserved.